--- title: Western Computer Reviews meta\_title: 'Western Computer Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 205 reviews by the users' company size, role or industry to find out how Western Computer works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 205 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Microsoft Ecosystem Services url: https://www.g2.com/categories/microsoft-ecosystem-services --- ### Western Computer Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find the **helpfulness** of Western Computer's knowledgeable and patient team invaluable for resolving issues efficiently. [(25 mentions)](https://www.g2.com/products/western-computer/reviews?filters%5Bsentiment_snippet%5D=1760961&qs=pros-and-cons#reviews) Users value the **extensive knowledge and support** from Western Computer's team, enhancing collaboration and understanding of unique needs. [(20 mentions)](https://www.g2.com/products/western-computer/reviews?filters%5Bsentiment_snippet%5D=1761074&qs=pros-and-cons#reviews) Users value the **amazing customer support** from the knowledgeable and professional team at Western Computer. [(17 mentions)](https://www.g2.com/products/western-computer/reviews?filters%5Bsentiment_snippet%5D=1761179&qs=pros-and-cons#reviews) Users appreciate the **fast response times** of Western Computer, highlighting the team's knowledgeable and dedicated support. [(16 mentions)](https://www.g2.com/products/western-computer/reviews?filters%5Bsentiment_snippet%5D=1760855&qs=pros-and-cons#reviews) Users value the **expertise** of Western Computer for its deep understanding and practical, efficient solutions. [(12 mentions)](https://www.g2.com/products/western-computer/reviews?filters%5Bsentiment_snippet%5D=1761321&qs=pros-and-cons#reviews) Users experience **performance issues** with slow turnaround times and inadequate training leading to ongoing headaches and custom fixes. [(4 mentions)](https://www.g2.com/products/western-computer/reviews?filters%5Bsentiment_snippet%5D=1760879&qs=pros-and-cons#reviews) Users report **scheduling issues** due to tight timelines and time zone differences that affect project coordination. [(4 mentions)](https://www.g2.com/products/western-computer/reviews?filters%5Bsentiment_snippet%5D=1761585&qs=pros-and-cons#reviews) Users find the **complexity** of Western Computer can slow down initial setup and increase learning time. [(3 mentions)](https://www.g2.com/products/western-computer/reviews?filters%5Bsentiment_snippet%5D=1761355&qs=pros-and-cons#reviews) Users find the **learning curve challenging** , with a steep process and inadequate initial training impacting usability. [(3 mentions)](https://www.g2.com/products/western-computer/reviews?filters%5Bsentiment_snippet%5D=1761252&qs=pros-and-cons#reviews) Users note that **limited availability** can result in occasional delays in support response times, affecting overall experience. [(3 mentions)](https://www.g2.com/products/western-computer/reviews?filters%5Bsentiment_snippet%5D=1761087&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Western Computer ##### 1. Helpful Users find the **helpfulness** of Western Computer's knowledgeable and patient team invaluable for resolving issues efficiently. [ See 25 mentions ](https://www.g2.com/products/western-computer/reviews?filters%5Bsentiment_snippet%5D=1760961&qs=pros-and-cons#reviews) See Related User Reviews ![Reneta E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reneta E.") RE Reneta E. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding IT Support with Expert Team" What do you like about Western Computer? I love how Kersten handles all aspects of IT support with ease, from setting up new users with all the necessary needs to addressing technical support JA Jeff A. Mid-Market (51-1000 emp.) 5.0/5 "Western Computer - P&B Intermodal Services" What do you like about Western Computer? How knowledgeable, personable, and patient the team is with not only myself, but our entire team. ##### 2. Knowledge Users value the **extensive knowledge and support** from Western Computer's team, enhancing collaboration and understanding of unique needs. [ See 20 mentions ](https://www.g2.com/products/western-computer/reviews?filters%5Bsentiment_snippet%5D=1761074&qs=pros-and-cons#reviews) See Related User Reviews ![Reneta E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reneta E.") RE Reneta E. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding IT Support with Expert Team" What do you like about Western Computer? I love how Kersten handles all aspects of IT support with ease, from setting up new users with all the necessary needs to addressing technical support ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") P Verified User Small-Business (50 or fewer emp.) 4.0/5 "Instrumental in BC upgrading - The team @ Western's expertise in Dynmaics/Power Bi is unmatched" What do you like about Western Computer? Very response and quick to assist on problems and fixes throughout the process. Shout out to especially DeAndra (in her phenomenal assistance with our ##### 3. Customer Support Users value the **amazing customer support** from the knowledgeable and professional team at Western Computer. [ See 17 mentions ](https://www.g2.com/products/western-computer/reviews?filters%5Bsentiment_snippet%5D=1761179&qs=pros-and-cons#reviews) See Related User Reviews ![Reneta E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reneta E.") RE Reneta E. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding IT Support with Expert Team" What do you like about Western Computer? I love how Kersten handles all aspects of IT support with ease, from setting up new users with all the necessary needs to addressing technical support ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") P Verified User Small-Business (50 or fewer emp.) 4.0/5 "Instrumental in BC upgrading - The team @ Western's expertise in Dynmaics/Power Bi is unmatched" What do you like about Western Computer? Very response and quick to assist on problems and fixes throughout the process. Shout out to especially DeAndra (in her phenomenal assistance with our ##### 4. Response Time Users appreciate the **fast response times** of Western Computer, highlighting the team's knowledgeable and dedicated support. [ See 16 mentions ](https://www.g2.com/products/western-computer/reviews?filters%5Bsentiment_snippet%5D=1760855&qs=pros-and-cons#reviews) See Related User Reviews ![Reneta E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reneta E.") RE Reneta E. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding IT Support with Expert Team" What do you like about Western Computer? I love how Kersten handles all aspects of IT support with ease, from setting up new users with all the necessary needs to addressing technical support ![Danita M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danita M.") DM Danita M. Mid-Market (51-1000 emp.) 4.0/5 "HR Manager" What do you like about Western Computer? Quick Response times when we need assistance. ##### 5. Expertise Users value the **expertise** of Western Computer for its deep understanding and practical, efficient solutions. [ See 12 mentions ](https://www.g2.com/products/western-computer/reviews?filters%5Bsentiment_snippet%5D=1761321&qs=pros-and-cons#reviews) See Related User Reviews ![Reneta E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reneta E.") RE Reneta E. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding IT Support with Expert Team" What do you like about Western Computer? I love how Kersten handles all aspects of IT support with ease, from setting up new users with all the necessary needs to addressing technical support ![Dineshh V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dineshh V.") DV Dineshh V. Small-Business (50 or fewer emp.) 2.0/5 "Reliable ERP Partner with Strong Business and Technical Expertise" What do you like about Western Computer? Their deep domain expertise and structured approach stand out. The team understands both the technical and business sides, communicates clearly, and p ### 5 Cons or Disadvantages of Western Computer ##### 1. Performance Issues Users experience **performance issues** with slow turnaround times and inadequate training leading to ongoing headaches and custom fixes. [ See 4 mentions ](https://www.g2.com/products/western-computer/reviews?filters%5Bsentiment_snippet%5D=1760879&qs=pros-and-cons#reviews) See Related User Reviews ![Lauren S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren S.") LS Lauren S. Mid-Market (51-1000 emp.) 5.0/5 "Highly Reccomend" What do you dislike about Western Computer? The only downside is implementing a new software. Its time consuming and frustrating. ES Erik S. Mid-Market (51-1000 emp.) 4.0/5 "Megan has been a great partner to work with on our development projects." What do you dislike about Western Computer? About a year ago their turn around time was very lengthy. ##### 2. Scheduling Issues Users report **scheduling issues** due to tight timelines and time zone differences that affect project coordination. [ See 4 mentions ](https://www.g2.com/products/western-computer/reviews?filters%5Bsentiment_snippet%5D=1761585&qs=pros-and-cons#reviews) See Related User Reviews ![Dineshh V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dineshh V.") DV Dineshh V. Small-Business (50 or fewer emp.) 2.0/5 "Reliable ERP Partner with Strong Business and Technical Expertise" What do you dislike about Western Computer? At times, timelines can feel tight due to high demand, and certain change requests require additional coordination. More proactive documentation durin ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Reliable and knowledgeable partner for our ERP needs" What do you dislike about Western Computer? Occasionally, scheduling support during peak times can take a bit longer than expected, but once engaged, the service quality always makes up for the ##### 3. Complexity Users find the **complexity** of Western Computer can slow down initial setup and increase learning time. [ See 3 mentions ](https://www.g2.com/products/western-computer/reviews?filters%5Bsentiment_snippet%5D=1761355&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") P Verified User Mid-Market (51-1000 emp.) 5.0/5 "NAV" What do you dislike about Western Computer? While overall very satisfied, at times the turnaround for larger customizations can take longer depending on complexity. However, they always keep us ![Nick E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick E.") NE Nick E. Mid-Market (51-1000 emp.) 5.0/5 "A True Business Central Partner You Can Trust" What do you dislike about Western Computer? Initial ramp-up time: “Getting them up to speed on the mess we inherited took some time, but once they had the context, they were excellent.” ##### 4. Learning Curve Users find the **learning curve challenging** , with a steep process and inadequate initial training impacting usability. [ See 3 mentions ](https://www.g2.com/products/western-computer/reviews?filters%5Bsentiment_snippet%5D=1761252&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 4.5/5 "BB Living Review" What do you dislike about Western Computer? It is a different software and there are so many things to learn. It feels like there are a lot of steps to do something. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") P Verified User Mid-Market (51-1000 emp.) 4.0/5 "Lisa is amazing" What do you dislike about Western Computer? I didn't have any downsides really. It's hard to learn a new system and that is never fun, but Lisa made it as enjoyable as it could be. ##### 5. Limited Availability Users note that **limited availability** can result in occasional delays in support response times, affecting overall experience. [ See 3 mentions ](https://www.g2.com/products/western-computer/reviews?filters%5Bsentiment_snippet%5D=1761087&qs=pros-and-cons#reviews) See Related User Reviews MG Madelyn G. Mid-Market (51-1000 emp.) 4.5/5 "Western Computer Review" What do you dislike about Western Computer? Time difference on the support side can cause some delays. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Smooth experience with reliable support for NAV and BC projects" What do you dislike about Western Computer? Occasionally, response times for non urgent issues can be a bit longer than expected, but overall, this hasn’t significantly impacted our projects. ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") PF Verified User in Food & Beverages Mid-Market (51-1000 emp.) 3/27/2025 "Wine Trade User Feedback" 3/5 What do you like best about Western Computer? The people are the best part about Western Computer - we have a great working relationship with so many members. Review collected by and hosted on G2.com. What do you dislike about Western Computer? Support timelines take longer than expected. Not all members are as responsive as we would like. We are also billed for many "bug fixes" that we don't understand or are responsible for the root cause of. Review collected by and hosted on G2.com. Recommendations to others considering Western Computer: Be extremely thorough in your requests and testing. Review collected by and hosted on G2.com. What problems is Western Computer solving and how is that benefiting you? Western Computer assists us regularly by answering questions about system functionality, bug fixes, new development, and version upgrades. Review collected by and hosted on G2.com. Show More Response from Josie Smith of Western Computer [Editedit](https://www.g2.com/survey_responses/western-computer-review-10987582/official_response/edit) Hi, We appreciate your kind words about our team. We take your feedback about support timelines and billing seriously. Thank you for your recommendations! Validated ReviewerIncentivizedSource: Seller invite ![Nadhine W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nadhine W.") NW Nadhine W. Senior Accountant Mid-Market (51-1000 emp.) 8/23/2024 "D365 Training and Support" 4.5/5 What do you like best about Western Computer? having that one on one accessibility to train and support us with any questions we have. The sharing of the screen and step by step guidance has made a difference and impact on the overall training experience. Review collected by and hosted on G2.com. What do you dislike about Western Computer? Not much of a dislike since im new to Carrington and the training through D365 with western computers, but perhaps an in person day to day assistance in training might be more helpful than online? it's hard to have everyone's concerns and questions addressed with a time constraint. It would be nice to have someone on site to help with training for the whole day? but might be more costly. Review collected by and hosted on G2.com. Recommendations to others considering Western Computer: I appreciate the prompt response and attention Lisa has been providing me. I think that makes a positive difference when considering support on software implementation perspective. I can also appreciate her attention to create a resolution on the spot if needed instead of waiting to have it resolved. Although, I understand there will be some resolutions that would be more suitable to adjust offline, she does most of it on the spot. Patience i think is key on both end. Im also amazed with the amount of knowledge Lisa has provided with accounting processes. Not only does she provide advise on the step by step operational key strokes on how to get something done, but also the method and reason behind it on an accounting perspective. My recommendation to someone considering western computers, is that they're in great hands with Lisa. She is the whole package. Review collected by and hosted on G2.com. What problems is Western Computer solving and how is that benefiting you? Lisa Ramsey has been helping the Carrington team navigate our business operations through D365. She's answering, solving, implementing changes, solutions as we go live which has been both informative and helpful. Lisa caters to individual questions and assists in a resolution. if there are problems or restrictions in a set up, she will show us step by step in how to modify/fix, or she would be the one to make these specifications on the back end. Review collected by and hosted on G2.com. Show More Response from Amanda Sherry of Western Computer [Editedit](https://www.g2.com/survey_responses/western-computer-review-10043734/official_response/edit) We are pleased to hear that Lisa has been instrumental in navigating your business operations through D365. We will continue to provide personalized support and solutions to ensure the long-term success with Dynamics 365. Validated ReviewerIncentivizedSource: Seller invite AS Adrian S. Small-Business (50 or fewer emp.) 8/21/2024 "Implementation of QBO to Business Central Experience" 5/5 What do you like best about Western Computer? The most helpful aspect of using Western Computer for this project was the knowledge level of Lynn Li, with whom we were most closely working. Lynn's breadth of knowledge, patience, and ability to explain things were vital to our company's success with this implementation. Not only did she complete every required task, but in my opinion, she consistently went above and beyond what would generally be expected of her and made sure that both myself and my Accounting Manager felt fully comfortable using the Business Central system. I can confidently say that our implementation would not have gone nearly as smoothly if we hadn't worked with her. Lynn is an amazing asset to your team. Review collected by and hosted on G2.com. What do you dislike about Western Computer? Of course, I would have loved to have had even more bandwidth with Lynn at Western Computers, but I also fully understand that she has many clients with whom she is working with. She was VERY responsive though, there are just only so many hours in a day. Review collected by and hosted on G2.com. What problems is Western Computer solving and how is that benefiting you? Western Computers was hired to serve as our implementation team for the project of migrating all of our financial processes from Quickbooks Online to Business Central, as well as assisting with the ongoing sync between our primary PSA (ConnectWise) and Business Central as well. Review collected by and hosted on G2.com. Show More Response from Amanda Sherry of Western Computer [Editedit](https://www.g2.com/survey_responses/western-computer-review-10015072/official_response/edit) We are thrilled to hear about your positive experience with Lynn Li and the successful implementation of Business Central. Thank you for recognizing her knowledge, patience, and dedication to going above and beyond for your company. We truly value her contributions to our team. Validated ReviewerIncentivizedSource: Seller invite GB Greg B. Mid-Market (51-1000 emp.) 4/26/2024 "Wonderful staff ready to always help." 5/5 What do you like best about Western Computer? The most helpful aspect about Western is the freindliness of the staff and being able help even during frustrating circumstances. Often times I can see where another organizations have very stressful situations whereby Western staff fixed the problem but was a sight of calmness within the situation as well. Only making the resolution much easier. The upscales of using Western is having a great team that knows all aspects of the operational system so if the customer needs to jump quickly to another area, Western is quick to help in that aspect as well. For example, I financial call might be caused from an unknown inventory control in which Western can quickly add a staff member with that expertsise should the issue be really complex. Review collected by and hosted on G2.com. What do you dislike about Western Computer? If had to be constructive but this is only due to high demand of business needs is there is a time or two whereby needing to wait for a specific staff member to resolve a concern. For example, Jane Doe might have been extremely helpful to resolve an issue and a company wishes to have Jane help again, but her schedule would not allow to speak to again for another day or so... Review collected by and hosted on G2.com. Recommendations to others considering Western Computer: Often times an organization might be looking at a new operational system to use versus that of another. Of course what assistance Western offers is extremely well but it would be good for that of the customer to know exactly what their needs are and although help given from Western, it would only help both sides in determinign best course of action for years to come. Review collected by and hosted on G2.com. What problems is Western Computer solving and how is that benefiting you? Western has been helpful on many levels. From financial analysis, inventory control, operational flow, etc. etc. (too many to remember to list). This benefits my orgnaztion in many ways from lowering operational costs in resolving these issues quickly, root cause analysis to be proactive next time, and less stress overall with company activities. Ultimately this resorts back to my orgnization saving large amounts of financial costs and some issues may never have been resolved without their help. Review collected by and hosted on G2.com. Show More Response from Amanda Sherry of Western Computer [Editedit](https://www.g2.com/survey_responses/western-computer-review-9579344/official_response/edit) We're thrilled to hear that you find our staff to be friendly and helpful, and that we've been able to assist you in various aspects of your operational system. We understand your concern about the wait times for specific staff members, and we'll work on improving our scheduling to better accommodate our customers' needs. Thank you for recommending that potential customers carefully assess their needs before choosing an operational system. We're pleased to hear that our assistance has been beneficial for your organization, and we look forward to continuing to support you in the future. 8/20/2024 Validated ReviewerIncentivizedSource: Seller invite DW Danica W. Mid-Market (51-1000 emp.) 1/27/2025 "Detailed, helpful and patient training." 4.5/5 What do you like best about Western Computer? Felix Morales and Alan Lyckowski are amazing. Anytime the Nucleus team has an issue, they are quick to jump in and fix. The hands on training that they provided us was very detailed and helpful. They are extremely helpful and don't mind explaining things more than once. Review collected by and hosted on G2.com. What do you dislike about Western Computer? Nothing! They are great and I would recommend them. Review collected by and hosted on G2.com. What problems is Western Computer solving and how is that benefiting you? Western Computer is helping us transition from Quickbooks to Business Central. Review collected by and hosted on G2.com. Show More Response from Josie Smith of Western Computer [Editedit](https://www.g2.com/survey_responses/western-computer-review-10772719/official_response/edit) Hi Danica, Thank you for sharing your positive experience with Felix and Alan! We're thrilled to hear they provided detailed and patient training. It's fantastic to know they were quick to assist with any issues and offered hands-on support. We appreciate your recommendation and are delighted to be helping you transition from Quickbooks to Business Central. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way! Validated ReviewerIncentivizedSource: Seller invite ![Michael S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael S.") MS Michael S. Vice President of Information Technology Mid-Market (51-1000 emp.) 8/23/2024 "Amazing Microsoft Partner" 5/5 What do you like best about Western Computer? Western Computer has been a great organization and partner for the past 5 years. They have guided and assisted in using the Microsoft stack of products and software we use to run our business. From NAV / BC to PBI and CRM. Review collected by and hosted on G2.com. What do you dislike about Western Computer? As a leader you need to control costs and ensure projects are completed within budget. Like any consultant if left unchecked they will spend. You need to monitor and hold accountable. Review collected by and hosted on G2.com. Recommendations to others considering Western Computer: Western has been an amazing partner for the last 5 years. I would recommend WC for your next project. Lastly, do your homework. There are many choices out there, we did and have been very satisfied with our decision. Review collected by and hosted on G2.com. What problems is Western Computer solving and how is that benefiting you? Western has been our Microsoft NAV partner since 2019. They are currently helping migrate use to Business Central SaaS. Additionally they have assisted with Microsoft CRM, PBI and other projects. Review collected by and hosted on G2.com. Show More Response from Amanda Sherry of Western Computer [Editedit](https://www.g2.com/survey_responses/western-computer-review-10042526/official_response/edit) We are thrilled to hear that you have had a positive experience with our team and that we have been able to assist you in utilizing the Microsoft stack of products for your business. We appreciate your feedback and look forward to continuing to support your organization. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") CF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 6/8/2025 "Kim is always thinking of her customers and coming up with ideas to make the business life easier" 5/5 What do you like best about Western Computer? I have been a long time customer of Solutions Systems. Western is new to me, but I am glad I keep working with Kim Simios Review collected by and hosted on G2.com. What do you dislike about Western Computer? i do not have any dislikes at this time. Review collected by and hosted on G2.com. What problems is Western Computer solving and how is that benefiting you? Website changes Review collected by and hosted on G2.com. Show More Response from Josie Smith of Western Computer [Editedit](https://www.g2.com/survey_responses/western-computer-review-11271907/official_response/edit) Hi, We're glad to hear that Kim has been providing you with great service! We appreciate your feedback and look forward to continuing to support your business needs. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") PO Verified User in Oil & Energy Small-Business (50 or fewer emp.) 4/4/2025 "MEGAN IS PATIENT AND VERY UNDERSTANDING" 4.5/5 What do you like best about Western Computer? MEGAN'S PATIENCE AND QUICK RESPONSE TIME Review collected by and hosted on G2.com. What do you dislike about Western Computer? THE EMPLOYEE TURNOVER AND THAT THEY ARE NOT ON SITE Review collected by and hosted on G2.com. Recommendations to others considering Western Computer: JUST TRY THEIR SERVISE - YOU WON'T BE DISSAPOINTED Review collected by and hosted on G2.com. What problems is Western Computer solving and how is that benefiting you? INTEGRATING A NEW SCHEDULING SOFTWARE SYSTEM ALONG WITH WORKING WITH MY VENDOR Review collected by and hosted on G2.com. Show More Response from Josie Smith of Western Computer [Editedit](https://www.g2.com/survey_responses/western-computer-review-11017391/official_response/edit) Hi, We are pleased to hear that our integration of a new scheduling software system is benefiting you. Thank you for choosing Western Computer! 5/29/2025 Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 5/7/2025 "Western Computer Review" 4.5/5 What do you like best about Western Computer? Product knowledge and personality. Training and support. Strong Microsoft Partnership. Review collected by and hosted on G2.com. What do you dislike about Western Computer? Understanding the full scope of licensing, services, and any custom development charges. Review collected by and hosted on G2.com. Recommendations to others considering Western Computer: Confirm the level of post-implementation support they offer, ensuring they do not hand off quickly, while others stay engaged. Review collected by and hosted on G2.com. What problems is Western Computer solving and how is that benefiting you? Cloud vs on-premise for our nextupgrade. Review collected by and hosted on G2.com. Show More Response from Josie Smith of Western Computer [Editedit](https://www.g2.com/survey_responses/western-computer-review-11138677/official_response/edit) Hi, We're glad to hear that you appreciate our product knowledge, personality, and strong Microsoft partnership. We strive to provide top-notch training and support to all our customers. Validated ReviewerIncentivizedSource: Seller invite ![Aaron B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron B.") AB Aaron B. Systems Developer Mid-Market (51-1000 emp.) 7/25/2024 "Dynamics 365 Business Central CRM Explained for the Rest of Us" 5/5 What do you like best about Western Computer? After moving from our original MSP to Western Computer, I have been impresed in every way with their organization. The staff is some of the best in the industry. And the level of knowledge is a tool that I encourage everyone to take advantage. As a Solutions Architect for an independent company, I am contantly challeneged with tasks that take a variety of solutions. Working in a Microsoft environment as well as a modern ERP, sometime a task take a very specific specialist to get the best solution. Western Computer has always had a specific resource that is a proven expert in each scenario that I have came into. And to have the access to all of their staff has been something that has set them above the bar of all the other resources we have previously used. Review collected by and hosted on G2.com. What do you dislike about Western Computer? A downfall that I may have for Western Computer is waiting for sessions to address specific issues. However, I will admit that this is mostly self inflicted as I am more than likely asking for a specific staff member or skil set. This obvioulsy takes time, and I can't get everything right then. However, I do always get access to these people, and they are always timely and deliver above and beyond. That being said, Western is always quick to respond when it comes to immediate issues. And, in all reality, it's very rare that it's more than three days to gain access to a staff member that is an expert in a specific task that I am addressing which is faster than scheduling with most third party consultants in specific areas. Review collected by and hosted on G2.com. Recommendations to others considering Western Computer: After moving from another MSP to Western Computer, our organization has been thriving in our Business Central Dynamics 365 Business Central environment. They have went above and beyond in helping our organization utilize Business Central and countless other Microsoft services. Review collected by and hosted on G2.com. What problems is Western Computer solving and how is that benefiting you? After spending multiple hours of going through documentation, blogs, videos, and any other references I could find online, I finally reached out to Western Computer to see if they had a resource that could explain exactly how the CRM functionality works within Business Central. My Account Rep was able to get me in contact with Phyllis Wilson. After talking with Phyllis for just a few minutes, she was able to quickly understand exactly what I was asking and gave me the information that I needed. To make it better, she delivered it to me in a way that almost instantly made sense. Phyllis' command of the CRM functionality within Business Central was better than any youTube that exists on the subject. I was so impressed by not only her conceptual explanations, which a lot of people talk about, but also her functional and technical understanding that helped me understand how to utilize CRM more effectively for our organization. Review collected by and hosted on G2.com. Show More Response from Amanda Sherry of Western Computer [Editedit](https://www.g2.com/survey_responses/western-computer-review-9925450/official_response/edit) We are thrilled to hear about your positive experience with our organization and our staff. We strive to provide the best expertise and resources to our clients, and we are glad to hear that it has made a difference for your organization. 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