--- title: Western Computer Reviews meta_title: 'Western Computer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 205 reviews by the users' company size, role or industry to find out how Western Computer works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 205 scale: '5' date_modified: '2026-08-13' parent_category: name: Microsoft Ecosystem Services url: https://www.g2.com/categories/microsoft-ecosystem-services --- # Western Computer Reviews **Vendor:** Western Computer **Category:** [Microsoft Resellers](https://www.g2.com/categories/microsoft-resellers) **Average Rating:** 4.6/5.0 **Total Reviews:** 205 ## About Western Computer Western Computer is a Microsoft Cloud Solution Provider (CSP) founded in 1987 to empower and enable mid-market and SMB businesses. Specializing in Microsoft Dynamics 365 and Power Platform solutions, services, and support, our 180+ senior-level experts bring advanced functional and industry expertise to companies across North America. With over 35 years of ERP, CRM, and business intelligence experience—and more than 1,250 successful implementations—we deliver solutions to meet the unique needs of specialized industries and companies of all sizes.      Western Computer is a proud 2024/2025 Inner Circle Member and finalist of the 2022, 2023, and 2024 Microsoft Dynamics 365 Business Central Partner of the Year awards. ## Western Computer Pros & Cons **What users like:** - Users find the **helpfulness** of Western Computer's knowledgeable and patient team invaluable for resolving issues efficiently. (25 reviews) - Users value the **extensive knowledge and support** from Western Computer's team, enhancing collaboration and understanding of unique needs. (20 reviews) - Users value the **amazing customer support** from the knowledgeable and professional team at Western Computer. (17 reviews) - Users appreciate the **fast response times** of Western Computer, highlighting the team's knowledgeable and dedicated support. (16 reviews) - Users value the **expertise** of Western Computer for its deep understanding and practical, efficient solutions. (12 reviews) - Staff Friendliness (12 reviews) - Problem Solving (11 reviews) - Staff Knowledge (10 reviews) - Users commend the **attentiveness** of Western Computer, appreciating their prompt and friendly support services. (7 reviews) - Professionalism (7 reviews) **What users dislike:** - Users experience **performance issues** with slow turnaround times and inadequate training leading to ongoing headaches and custom fixes. (4 reviews) - Users report **scheduling issues** due to tight timelines and time zone differences that affect project coordination. (4 reviews) - Users find the **complexity** of Western Computer can slow down initial setup and increase learning time. (3 reviews) - Users find the **learning curve challenging** , with a steep process and inadequate initial training impacting usability. (3 reviews) - Users note that **limited availability** can result in occasional delays in support response times, affecting overall experience. (3 reviews) - Users note that the product is **expensive** , especially with unexpected fees and complicated integrations that add to costs. (2 reviews) - Integration Issues (2 reviews) - Limited Customization (2 reviews) - Users experience **miscommunication** issues, leading to delays and inefficiencies in project coordination and responses. (2 reviews) - Users highlight **poor customer support** from Western Computer, causing delays and misunderstandings during critical project resolutions. (2 reviews) ## Western Computer Reviews ### 1. Competent on the surface, but can put you out of business in a hurry (Not kidding) **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Western Computer?** The people were generally kind. That kindness didn't translate to competence. **What do you dislike about Western Computer?** I disliked having to work 16 -18 hour days for a while to help fix issues that never should have occurred. That was a rough couple of weeks. The Months after that weren't much better. I enjoyed working for that company too before it went under. **Recommendations to others considering Western Computer:** Don't use them for major projects. Probably also best to never provide them admin credentials to anything. **What problems is Western Computer solving and how is that benefiting you?** The company I used to work for partnered with these guys for many years at arm's length. They were invited one day to help with the ERP migration and warehouse operations migration to F&O D365 (which itself is a joke of a product). Prior they were helpful and have done good work. They helped and all seemed well up until launch. At launch nothing worked quite right and things were dead in the water for weeks and couldn't ship orders. It was impossible to catch up for months. Customers were very upset. Their turnaround time for requests before and after was not the best. We were constantly having to beg for some attention. It was quite often that a custom piece of software we asked for had to be reworked as their developers were on the opposite side of the world and it was a game of telephone for them internally. One of the consultants on the project would jokingly say in an attempt to reassure us, "Nobody has gone out of business....yet haha". Well, they technically can't say that anymore. A company employing 150+ people tanked over the repercussions of this. That's not even the best part. Turns out the buyer of the assets of the old company had Western Computer login to their newly purchased servers/services without permission, sabotaged the system, and locked them out. Western Computer successfully tanked one company and almost took out a second due to pure vindictiveness. My opinion is to steer clear of them for any major projects. Small, one-off stuff, sure. Don't hitch your wagon to them though. So to answer the prompt more directly, there was no benefit - it was a detriment to me professionally and personally. **Official Response from Amanda Sherry:** > Thank you for sharing your experience with us. We are truly sorry to hear about the challenges you faced and their impact on you professionally and personally. We strive to provide the best possible service to all our customers, and it’s disappointing to learn that we did not meet your expectations. We take your concerns very seriously and would like to understand more about the situation, as I'm unable to identify a customer as you described above. I kindly ask that you contact me directly at Amanda.sherry@westerncomputer.com so we can discuss your concerns in greater detail. Our goal is to address this matter thoroughly and find a resolution that restores confidence in our team. We want to emphasize that we value transparency, accountability, and collaboration in all our partnerships. Thank you again for bringing this to our attention, and we hope to have the opportunity to speak with you soon. Sincerely, Amanda Sherry VP of Marketing ### 2. Keeps Missing Go Live **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Western Computer?** Before we started the migration project support for NAV2018 was good **What do you dislike about Western Computer?** We've been through 3 project managers and countless consultants and still have not been able to migrate from NAV2018 to Business Central **Recommendations to others considering Western Computer:** Do not use them as a mirgration partner **What problems is Western Computer solving and how is that benefiting you?** Western is our partner in migrating from NAV2018 to Business Central. **Official Response from Amanda Sherry:** > We understand your frustration with changing resources and apologize for the difficulties you have encountered. We are committed to addressing these issues and ensuring you a smooth transition to Business Central. Can you contact me directly at amanda.sherry@westerncomputer.com so we may discuss these in more detail? We strive to build strong relationships and would like to address your feedback to improve our processes across our organization. I hope to hear from you. Sincerely, Amanda Sherry VP of Marketing - [View Western Computer pricing details and edition comparison](https://www.g2.com/products/western-computer/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+03%3A26%3A59+-0500&secure%5Bsession_id%5D=239792b4-ef98-449d-a37f-52a21cb0da3b&secure%5Btoken%5D=5c1f29018d47320e12989d9affba86685d8da58df6582efef676df04f2b113a2&format=llm_user) ## Western Computer Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Western Computer Alternatives - [Alta Vista Technology](https://www.g2.com/products/alta-vista-technology/reviews) - 4.9/5.0 (130 reviews) - [SHI](https://www.g2.com/products/shi/reviews) - 4.7/5.0 (116 reviews) - [Accenture](https://www.g2.com/products/accenture/reviews) - 4.2/5.0 (107 reviews)