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Ytel

Ytel Alternatives & Competitors

(2)4.5 out of 5

Looking for alternatives to Ytel? Tons of people want Auto Dialer Software to help with call scrubbing, api / integrations, and voice detection. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Auto Dialer Software that reviewers voted best overall compared to Ytel. Based on reviewer data you can see how Ytel stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. Talkdesk, CallTrackingMetrics, Genesys Cloud, and NICE inContact are the most popular alternatives and competitors to Ytel.

Top Alternatives to Ytel

  • Talkdesk
  • CallTrackingMetrics
  • Genesys Cloud
  • NICE inContact
  • CallRail

Top 20 Alternatives & Competitors to Ytel

    #1
    #1
  1. Talkdesk

    (1,151)4.4 out of 5
    Optimized for quick response

    World's Leading Cloud Call Center Software

    Categories in common with Ytel:
  2. World's Leading Cloud Call Center Software

    Categories in common with Ytel:

    AO
    Different status to track agent on work.
    #2
    #2
  3. CallTrackingMetrics

    (561)4.5 out of 5
    Optimized for quick response

    CallTrackingMetrics seamlessly integrates marketing call tracking with business phone systems, allowing customers to optimize their inbound lead response process from beginning to end. CallTrackingMetrics' software identifies the marketing channels that are generating leads, converting into sales, and provides all the routing and analytics tools the business needs to make the most of every call.

    Categories in common with Ytel:
  4. CallTrackingMetrics seamlessly integrates marketing call tracking with business phone systems, allowing customers to optimize their inbound lead response process from beginning to end. CallTrackingMetrics' software identifies the marketing channels that are generating leads, converting into sales, and provides all the routing and analytics tools the business needs to make the most of every call.

    Categories in common with Ytel:

    Aaron W.
    AW
    CallTrackingMetrics dashboard has a clean interface allowing users of all experience levels the ability to quickly make data-driven decisions. The agency billing component helps agencies scale and...Read more
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    #3
    #3
  5. Genesys Cloud

    (365)4.2 out of 5
    Optimized for quick response

    Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with Ytel:
  6. Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with Ytel:

    TM
    The personable Genesys staff that assisted during the migration to the platform. Were very informative and provided great information to ensure the migration went smoothly.
    #4
    #4
  7. NICE inContact

    (877)4.2 out of 5
    Optimized for quick response

    Nice inContact helps call centers around the globe create profitable customer experiences through its portfolio of cloud-based call center software solutions.

    Categories in common with Ytel:
  8. Nice inContact helps call centers around the globe create profitable customer experiences through its portfolio of cloud-based call center software solutions.

    Categories in common with Ytel:

    UH
    That it Is easy to use and has clear usage instructions
    #5
    #5
  9. CallRail

    (693)4.6 out of 5
    Optimized for quick response

    CallRail is a phone call tracking and analytics platform that helps businesses understand which marketing campaigns are delivering valuable phone call conversions.

    Categories in common with Ytel:
  10. CallRail is a phone call tracking and analytics platform that helps businesses understand which marketing campaigns are delivering valuable phone call conversions.

    Categories in common with Ytel:

    AM
    Seeing where calls came from, and comparing unique calls to returning. Call duration is helping in certain cases, when we are descerning between service questions, appointment available or...Read more
    #6
    #6
  11. HubSpot Sales Hub

    (6,621)4.3 out of 5

    HubSpot Sales Hub gives you a full suite of tools to boost your productivity, shorten deal cycles, and make your sales process more human-friendly — without adding to your workload.

    Categories in common with Ytel:
  12. HubSpot Sales Hub gives you a full suite of tools to boost your productivity, shorten deal cycles, and make your sales process more human-friendly — without adding to your workload.

    Categories in common with Ytel:

    Craig M.
    CM
    Prior to Hubspot we used a combination of spreadsheets, an email marketing system and shared documents to track customer activity. Data is now organized and reports for our sales meeting are much...Read more
    #7
    #7
  13. Zendesk Support Suite

    (2,275)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Ytel:
  14. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Ytel:

    Víctor F.
    VF
    Zendesk is a very easy going tool. You can set it up very fast and this could be really critical for a fast-growing company. Also, there are a lot of resources where you can read tips and tricks....Read more
    #8
    #8
  15. SalesLoft

    (2,254)4.5 out of 5
    Optimized for quick response

    SalesLoft is a sales engagement platform helping teams set and execute on a cadence of communications to convert more target accounts into customer accounts. With real-time email tracking, an integrated sales dialer and social communications, sales leaders can be confident their reps are executing on the most effective selling process for their organization.

    Categories in common with Ytel:
  16. SalesLoft is a sales engagement platform helping teams set and execute on a cadence of communications to convert more target accounts into customer accounts. With real-time email tracking, an integrated sales dialer and social communications, sales leaders can be confident their reps are executing on the most effective selling process for their organization.

    Categories in common with Ytel:

    Robert T.
    RT
    It is very simple to learn coming from another tool- I would say the learning curve being small, allowing the "new guy" me being able to hit the ground with easy to find and follow videos + help...Read more
    #9
    #9
  17. Outreach

    (1,904)4.3 out of 5
    Optimized for quick response

    Outreach provides email tracking, cadence, and sales automation features for use by sales teams.

    Categories in common with Ytel:
  18. Outreach provides email tracking, cadence, and sales automation features for use by sales teams.

    Categories in common with Ytel:

    UC
    Being able to put SFDC contacts and Zoominfo contacts into Outreach and set up cadences
    #10
    #10
  19. Groove

    (1,249)4.7 out of 5
    Optimized for quick response

    Groove is a sales engagement platform that improves productivity by automating time consuming tasks such as email logging, outbound call logging, activity capture, and meeting scheduling without data latency or sync errors. Built for enterprise and mid-market companies, Groove is easy-to-use and highly configurable. Teams can collaborate on accounts in connected workspaces and admins can configure views and workflows by role or by team.

    Categories in common with Ytel:
  20. Groove is a sales engagement platform that improves productivity by automating time consuming tasks such as email logging, outbound call logging, activity capture, and meeting scheduling without data latency or sync errors. Built for enterprise and mid-market companies, Groove is easy-to-use and highly configurable. Teams can collaborate on accounts in connected workspaces and admins can configure views and workflows by role or by team.

    Categories in common with Ytel:

    UC
    Groove helps me stay organized with my outreach and prospecting efforts. The integration between salesforce is also extremely beneficial when adding new leads and increasing outreach.
    #11
    #11
  21. Freshworks CRM

    (879)4.6 out of 5

    Freshsales is a sales CRM built to help you stop juggling between multiple tools. It’s ideal for small businesses and refreshing for enterprises.

    Categories in common with Ytel:
  22. Freshsales is a sales CRM built to help you stop juggling between multiple tools. It’s ideal for small businesses and refreshing for enterprises.

    Categories in common with Ytel:

    Aurelie T.
    AT
    Freshworks CRM is a system that we implement in the company in order to improve our sales. I love the system because the tools it offers us are extensive, allowing both marketing and secure sale to...Read more
    #12
    #12
  23. Dialpad Talk

    (627)4.3 out of 5
    Optimized for quick response

    The business phone system with the simplest, most elegant interface you've ever experienced.

    Categories in common with Ytel:
  24. The business phone system with the simplest, most elegant interface you've ever experienced.

    Categories in common with Ytel:

    SS
    -software is so seamless to use -The pricing is affordable and both the web app and iPhone apps work great -Very good hubspot and salesforce integration. - Easy to implement as it doesn't need any...Read more
    #13
    #13
  25. Reply

    (600)4.6 out of 5
    Optimized for quick response

    Sales automation software that puts your outreach on autopilot, while still making each communication personal.

    Categories in common with Ytel:
  26. Sales automation software that puts your outreach on autopilot, while still making each communication personal.

    Categories in common with Ytel:

    UI
    With Reply.io, I am able to stay focused on the performance of campaigns and the tasks at hand, without having to go back and forth with others... One other thing I most like about this tool is...Read more
    #14
    #14
  27. XANT Playbooks

    (539)4.5 out of 5
    Optimized for quick response

    Playbooks is an AI-powered cadence-based sales application designed to allow for strategic sales teams to grow pipeline.

    Categories in common with Ytel:
  28. Playbooks is an AI-powered cadence-based sales application designed to allow for strategic sales teams to grow pipeline.

    Categories in common with Ytel:

    Aditya K.
    AK
    I have spent nearly fifteen years working in the sales or customer service department and then used numerous sales programmes. What I love best about this particular program is it uses the...Read more
    #15
    #15
  29. UJET

    (480)4.7 out of 5
    Optimized for quick response

    UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with Ytel:
  30. UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with Ytel:

    LA
    I like that it is easy to use and dial the numbers by copy paste when I need to do a call back, its nice that i change the color your status so that way you know what are you logged in, my favorite...Read more
    #16
    #16
  31. Salesforce Essentials

    (460)4.1 out of 5
    Optimized for quick response

    Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with Ytel:
  32. Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with Ytel:

    AR
    Detailed, complex and very customizable depending on your organization needs and requirements.
    #17
    #17
  33. Gryphon Networks

    (430)4.1 out of 5

    Gryphon automatically captures and analyzes all sales activity from any phone and turns it into actionable insight. Understand the behaviors that get results with 100 % accuracy through real time visibility into your rep’s phone -based activity from any location. Our targeted speech analytics identifies the techniques and phrases used by your top performers allowing sales leaders to raise the performance of every rep on their team.

    Categories in common with Ytel:
  34. Gryphon automatically captures and analyzes all sales activity from any phone and turns it into actionable insight. Understand the behaviors that get results with 100 % accuracy through real time visibility into your rep’s phone -based activity from any location. Our targeted speech analytics identifies the techniques and phrases used by your top performers allowing sales leaders to raise the performance of every rep on their team.

    Categories in common with Ytel:

    US
    I really like the various dispositions that you can choose from
    #18
    #18
  35. Invoca

    (411)4.5 out of 5

    Invoca is an AI-powered call tracking and analytics platform that helps marketers get campaign attribution and actionable data from inbound phone calls. As a result, marketers can dramatically improve ROI by driving more revenue-generating calls, increasing conversion rates, personalizing the customer journey, and running more efficient campaigns.

    Categories in common with Ytel:
  36. Invoca is an AI-powered call tracking and analytics platform that helps marketers get campaign attribution and actionable data from inbound phone calls. As a result, marketers can dramatically improve ROI by driving more revenue-generating calls, increasing conversion rates, personalizing the customer journey, and running more efficient campaigns.

    Categories in common with Ytel:

    AT
    Signal discovery and the ability to find attribution.
    #19
    #19
  37. Genesys Engage

    (395)4.3 out of 5
    Optimized for quick response

    Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.

    Categories in common with Ytel:
  38. Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.

    Categories in common with Ytel:

    MF
    The best part is it is 100% customizable and with the sdk kits you can make it do almost anything you want.
    #20
    #20
  39. DialogTech

    (369)4.3 out of 5

    Powered by AI, DialogTech attributes and analyzes consumer calls, showing agencies and enterprise marketers exactly how these conversations impact the customer journey. We provide the actionable data needed to generate more calls at a lower cost, understand what is being said on calls with your customer, personalize call experiences, and drive revenue.

    Categories in common with Ytel:
  40. Powered by AI, DialogTech attributes and analyzes consumer calls, showing agencies and enterprise marketers exactly how these conversations impact the customer journey. We provide the actionable data needed to generate more calls at a lower cost, understand what is being said on calls with your customer, personalize call experiences, and drive revenue.

    Categories in common with Ytel:

    UI
    simplicity of adding tracking script great call reporting great support team great pricing