--- title: WESS Reviews meta_title: 'WESS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 16 reviews by the users' company size, role or industry to find out how WESS works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 16 scale: '5' date_modified: '2026-08-07' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # WESS Reviews **Vendor:** WESS **Category:** [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 16 ## About WESS WESS is a cloud-based Business Management Software for the Beauty, Spa & Salon Industry. ## WESS Reviews ### 1. The Wizardry of Efficiency and Success Unveiled **Rating:** 4.0/5.0 stars **Reviewed by:** Vivek Y. | Operation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2023 **What do you like best about WESS?** The customizable nature of WESS allows users to tailor the platform to their specific needs, ensuring a personalized and optimized experience for each user. It further ffers a user-friendly interface and intuitive navigation, making it effortless to navigate through its various features and functionalities. **What do you dislike about WESS?** The initial setup and onboarding process of WESS can be complex and time-consuming, requiring significant effort and technical expertise to fully configure and integrate with existing systems. **What problems is WESS solving and how is that benefiting you?** It worked as an comprehensive learning management system (LMS) for Masai, which enabled our educators to create, manage, and deliver online courses, assessments, and assignments. It's streamlined approach has also significantly simplified content delivery and enabled efficient tracking of student progress, enhancing the overall learning experience. ### 2. Ease of use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2023 **What do you like best about WESS?** I recently had the pleasure of trying out WESS and I must say, I am thoroughly impressed! This product has exceeded my expectations in every way possible. WESS is a high-quality, reliable and versatile tool that has been designed to meet the needs of modern users. **What do you dislike about WESS?** Overall, I would highly recommend WESS to anyone looking for a top-notch product that offers flexibility, ease-of-use, and great value for money. Whether you are a student, freelancer or working professional, WESS is definitely worth checking out. **What problems is WESS solving and how is that benefiting you?** What I particularly love about WESS is its ability to adapt to the unique needs of its users. It offers a range of customization options that allow me to tailor the product to my specific requirements. From data management to project planning, WESS has become an indispensable tool for my work. ### 3. Smooth experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2023 **What do you like best about WESS?** There are free trial versions available. Wess makes everything very easy and it's very consumer friendly it also helps friendly it also helps the business to grow and connect **What do you dislike about WESS?** Wess is a very useful app. I personally like the interface of the app but would like to suggest AW part Wess makes frequent updates to make It more helpful in business **What problems is WESS solving and how is that benefiting you?** This app helped us connect with customers better And reduces the work Load on our staff. It is a one step solution for every problem that we have faced In day to day life ### 4. A powerful tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2023 **What do you like best about WESS?** WESS is a cool software tool for creating and managing service-based apps. You can easily combine multiple services to create powerful apps without having to write any code. Plus, it has advanced monitoring and debugging features that make it easy to identify and fix issues in workflows. Overall, I'm impressed with WESS and would recommend it to anyone looking for a powerful tool for creating service-based apps. **What do you dislike about WESS?** Some users may find the learning curve to be a bit steep **What problems is WESS solving and how is that benefiting you?** Creating and managing service-based applications ### 5. Had experience through appointment scheduling and it was hassle free and very efficient. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2023 **What do you like best about WESS?** Easily able to book appointments, payment online, and able to identify customer analytics. **What do you dislike about WESS?** Difficulty to navigate the platform on initial use unless one navigates the demo environment **What problems is WESS solving and how is that benefiting you?** Customer traffic, customer satisfaction, inventory management and time savings - [View WESS pricing details and edition comparison](https://www.g2.com/products/wess/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+12%3A08%3A09+-0500&secure%5Bsession_id%5D=50f07631-cb53-4606-843d-e4b408429b43&secure%5Btoken%5D=177ca4fd02b6158e3c8a927d415d632e5b2ed0d62a79014531a730d8b70a77ae&format=llm_user) ## WESS Features **Business Administration - Spa Management** - Inventory Management - Billing & Sales - Employee Management - Commission Management - Booth Rental Management - Reputation Management - Marketing Management - Reviews Management - Discount Management - Calendar Management - Client Management - Payroll Management - Gift Card Management - Wait List Management - Promotions Management - Availability Management - Appointment Management - Booking Management - Credit Card Management - Email Management - Practice Management - Staff Management **Marketing - Spa Management** - Membership - Social Review - Automated Campaigns **Guest Experience - Spa Management** - Scheduling - Surveys - Customer Trends - Task Scheduling - Automated Scheduling **Additional Functionality** - Online Booking - Point of Sale (POS) - Customizable Forms - Email Reminders - Email Marketing - Third-Party Integrations - SMS Messaging - For Barbershops - Social Media Integration - Customizable Reports - Loyalty Program - Mobile Alerts - Calendar Sync - Credit Card Processing - Customer History - Generative AI - Performance Metrics - Alerts/Notifications - Customizable Templates - Confirmations/Reminders - Referral Tracking - Real-Time Reporting - Customizable Branding - Website Integration - Activity Dashboard - API - AI Copilot - Customer Database - Electronic Payments - SMS Marketing - Inventory Tracking - Client Profiles - Multi-Location - Reporting & Statistics - Client Portal - Data Import/Export - SOAP notes - In-Person Payments - Reporting/Analytics - Contact Database - Reminders - Debit/Credit Card Processing - Multiple User Accounts - Availability Indicator - Payment Processing - Transaction History - SMS Reminders - Recurring Appointments - Billing & Invoicing - Customer Mobile App - Waitlist Status Tracking - Electronic Forms - For Salons and Spas - Mobile Access - Online Store - Drag & Drop - Client Database - Barcode/Ticket Scanning - Payroll & Commissions ## Top WESS Alternatives - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (503 reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.6/5.0 (401 reviews) - [Vagaro](https://www.g2.com/products/vagaro/reviews) - 4.6/5.0 (390 reviews)