I love how easily accessible the WellSky Personal Care app is. It is very user-friendly and simple to use. I think that the app is easy to understand and very straight forward. Review collected by and hosted on G2.com.

I think that the WellSky Personal Care app can be a little tricky with some locations that are registered, so maybe finding a way to strengthen the signal for tracking the app. Review collected by and hosted on G2.com.

It's all in one - scheduling, billing, profiles about clients and caregivers. I like the use of tags, being able to adjust hours, being able to send out Carefiners on open shifts, etc. Review collected by and hosted on G2.com.

Some of the features are lacking since it tries to do everything. Sometimes there are uneeded steps such as needing to make notes twice to show on shifts. Also the Reports could be better. Review collected by and hosted on G2.com.

I like the efficiency and ease of using the system. Review collected by and hosted on G2.com.

There is nothing that I dislike about the system. Review collected by and hosted on G2.com.

It's very user-friendly and easy to navigate. Review collected by and hosted on G2.com.

I truly don't have anything that I dislike. Everything is easy to work through with little to no problems. Review collected by and hosted on G2.com.

The ClearCare mobile app is extremely simple to use, it features a scrolling list of all your appointments and the requirements for each one. It allows fingerprint login which is great for caregivers as they need to access the app multiple times a day. There are a few other features of the app including the ability to request hours and view open shifts. You are easily able to request more work for your time off, if it is available. Review collected by and hosted on G2.com.

The app requires the use of GPS for tracking the caregivers location in relation to the patient. Sometimes the GPS shows that you are 30-40 meters away when you are inside the residence. Occasionally the app does have issues where it stops working after an update, however it is generally fixed quickly. Review collected by and hosted on G2.com.

ClearCare has the data and the tools you need to run and manage your home care business. I specifically like the dashboards/reports you can setup to establish key performance indicators. Review collected by and hosted on G2.com.

This may seem nit picky but I'd like to see a close integration with Outlook. We use Outlook as our strategic calendar and email system. When you collaborate with your referral partners you have to "cut and paste" emails into activities in ClearCare. For those Salesforce CRM veterans take a page out of their book with tight integration to outlook. Review collected by and hosted on G2.com.

It’s very user-friendly and I appreciate that you’re able to upload documents to send via the platform. Review collected by and hosted on G2.com.

I can’t think of anything I particularly dislike about it. Review collected by and hosted on G2.com.

ClearCare makes it very easy to track schedules and communicate with CAREGivers. They can access their own schedules and client information remotely. Review collected by and hosted on G2.com.

The ClearCare Go App has technical issues sometimes. If a CAREGiver is working with another agency that uses ClearCare, ClearCare does not allow them to have another account with the same email address. Review collected by and hosted on G2.com.

Clear is a all in one system. They have several partnerships with other vendors. It is easy to bill though ACH draft and credit cards. We can do this all with a click of a button, once we verify that the rates are entered in correctly. This also allows us to run payroll. I can verify my employee's payroll and export a file and upload it to my payroll company. I also run the custom gross profit report daily. The scheduling dash board is very important to our operation. We can open shifts and send out a shift request to multiple caregivers at once. They have the opportunity to Accept or Decline. It sends out shift reminders to the caregivers the day before the shift. We have the ability to change the time they go out. The systems sends missed clocked in notifications via email and SMS. Shifts that are complete show up in green. Shifts that have a missed clock in show up red. It integrates with our applicant tracking system which is Hireology. When someone applies it automatically enters their information into Clear Care. It also is integrated with ChrecR which is the criminal background check company. We use all this to track new applicants. Review collected by and hosted on G2.com.

The community pages is difficult to find what I am looking for sometimes. I really wish it would transfer all of Hireology's tracking information into Clear Care. The way the invoices print out can be a little difficult to understand. Review collected by and hosted on G2.com.

I love that the ClearCare team is quick, responsive, and always willing to help with new projects and dissect any new problems we might encounter in the system. As the manager of our Marketing and Communications Team at Senior Solutions Home Care, I am just as impressed by the quality of their systems as I am by the professional approach that comes from every member of their team. I have worked most closely with Justin Hanzlik and Roger Dong, and find that both of them are exemplary representatives of the ClearCare Team. With Justin, our team is always made aware of new projects on the horizon and new capabilities that can assist us in our growth trajectory and future goals, especially as those relate to API and automation development. We can always count on Justin to communicate with us in a timely fashion. With Roger, I have had the pleasure of coordinating presentations and details for upcoming events, and find that Roger is incredibly helpful, willing to collaborate and provide assistance on any upcoming project, and extremely communicative and quick to follow up. ClearCare is a huge asset to my team, especially through our ability to build and download custom reports that we can use for mass uploads and property categories in other systems, such as HubSpot. Since Senior Solutions is an agency with 1200+ clients and 800+ active caregivers, it is so important to us that these tools function and that they function well. Thank you to ClearCare for providing these tools and for always adding new features that give us better insight into both our client and our caregiver populations! Review collected by and hosted on G2.com.

My dislike is more of an indirect like, if we're being honest. ClearCare does not always have API connectivity set up with some of our other partners, such as Relias or Paylocity, but their Development and Customer Success Teams are always willing to collaborate and work with our team to provide us with the tools we need for custom builds. We appreciate the ability to build a custom ecosystem that works for us, and we are so grateful to work with a ClearCare Team that provides us with the tools we need to get started. Review collected by and hosted on G2.com.