Ebony B.
EB
Ebony B.
Dance instructor
Small-Business (50 or fewer emp.)
"Love the software!"
5/5
What do you like best about WellnessLiving?

The software is super easy to use, quick setup, and helpful staff! Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

There aren’t many video tutorials on how to use certain features for self guided help. Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Hi Ebony B.

Thank you for your kind words! We are thrilled to hear that you love using WellnessLiving and that you’ve found the software easy to set up and navigate. Our team takes great pride in providing a seamless experience and helpful support for all our users.

We appreciate your feedback regarding video tutorials. While we do offer a knowledge base with guides and articles, we understand that video resources can be a great tool for self-guided learning. We are always looking for ways to enhance our support materials, and we’ll be sure to pass this along to our team for consideration.

If you ever need assistance, our 24/7 support team is always here to help and can be reached at support@wellnessliving.com.

Best regards, Benjamin K.

KM
K M.
Owner/CEO
Small-Business (50 or fewer emp.)
"Wellness Living does it all so I can spend less time in the back end and more time with my students"
5/5
What do you like best about WellnessLiving?

I've used Wellness Living for my swim school since 2016 and recommend it to every business similar to mine that I come across. My must haves to switch from the other big wellness type software were 1. Customer Service, 2. the ability to have family profiles 3. all inclusive functions such as email, mobile app, financial reports, POS and scheduling. Wellness Living does it all and helped me automate many parts of my business so I can spend more time with my staff and students all while providing quality customer service. Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

There are more features than my business needs. Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Hi Kelly,

Thank you for your fantastic review! We’re thrilled that WellnessLiving has supported your swim school since 2016, providing the customer service, family profiles, and all-in-one features—like email, mobile app, POS, and scheduling—that make managing your business easier.

We’re glad WellnessLiving met your needs for an affordable, user-friendly platform after switching from Mindbody. Unlike other systems, we’re dedicated to delivering a seamless solution that saves you time to connect with your staff and students.

Thank you for recommending us, and we appreciate your suggestion on staff scheduling. We’ll share it with our team as we continue to improve! Remember to check out our Community Forum to view our product roadmap, recommend new features, and influence future updates. Access it here: https://community.wellnessliving.com/page/home/

Thanks,

Anthony S. (Customer Advocate)

Verified User in Consumer Services
AC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Great Software!"
5/5
What do you like best about WellnessLiving?

WellnessLiving is a versatile and feature-rich software that’s easy to customize to suit the specific needs of your business. It’s a reliable solution for streamlining operations and delivering a smooth, efficient experience for both staff and clients. Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

NA - Their customer support is great and they are always improving based on customer feedback. Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Thank you so much for your glowing review!

We are so pleased to hear that you find WellnessLiving to be a versatile, feature-rich solution for your business. Our team works hard to make the platform intuitive and adaptable, and it is always rewarding to know it is making a difference in streamlining your operations and enhancing the client experience.

We are also grateful for your kind words about our support team—it is our goal to always be there when you need us and continuously improve based on feedback like yours.

If you ever need assistance exploring new features or optimizing your setup even further, our 24/7 support team is just an email away at support@wellnessliving.com!

Best regards,

Benjamin K.

Joe M.
JM
Joe M.
Leadership group, Director of Sales
Small-Business (50 or fewer emp.)
"Their Customer service is always there to help when I have a question or need help."
5/5
What do you like best about WellnessLiving?

Wellness Living is the platform we use to facilitate and grow our 3 location Gym business. Using there marketing tools to set up automated marketing saves me ton of time and helps us reach out more consistently to our prospect base. Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

I wish the automated marketing email functions could be a little more specific to certain prospect categories Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Hi Joe, we would like to take this opportunity and thank you for sharing your experience and for choosing WL to support your gym business across three locations! We are able to deliver the best products and features because of the trust you put on us. We’re delighted to hear how our platform and automated marketing tools have helped save you time and improved your outreach to prospective clients. It's always rewarding to know that our tools are making a positive impact on businesses like yours.

We also appreciate your feedback about the automated marketing email functions. We understand the importance of being able to target specific prospect categories more precisely, and we’re continuously working on enhancing our tools to meet such needs. Your input helps us identify opportunities for improvement, and we’ll share your suggestion with our development team.

Thank you for trusting us with your business operations. If there’s anything else we can do to assist you or make the platform even better for your needs, please don’t hesitate to reach out to us at support@wellnessliving.com. We’re here to help! Benjamin K.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Recommending Wellness Living"
5/5
What do you like best about WellnessLiving?

We picked Wellness Living as our scheduler as it had all the accessibility we needed from a scheduler system for both our wellness element of Osteotherapy and studio element for Pilates. We wanted classes to be seen under a full schedule view, which they have, and for online booking / purchases to be tailored. Wellness Living continues to add ongoing updates! Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

Initially it did not run as smoothly as it now does, but this also speaks to how many updates WL continues to impliment to make it a positive experience. Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Thank you so much for sharing your positive feedback! We’re thrilled to hear that WL has been able to meet the needs of both your Osteotherapy and Pilates studio. It’s great to know that our full schedule view and tailored online booking and purchases are making a difference for you.

We truly appreciate your patience as we've rolled out updates, and we’re glad you’ve noticed the improvements. Our team is committed to continually enhancing the experience for our users, and your kind words motivate us to keep improving.

The recent update to view previous appointment SOAP notes is one we're particularly excited about, and we’re happy to hear it’s making your sessions even smoother. Thank you again for your trust in WL. If you require any further assistance, feel free to reach out to us at support@wellnessliving.com. We’re here to support you every step of the way! Best regards, Benjamin K.

Downtown Y.
DY
Downtown Y.
Owner
Small-Business (50 or fewer emp.)
"Five stars!"
5/5
What do you like best about WellnessLiving?

The value and functionality/ease-of-use of the platform! Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

We haven't encountered any major problems! Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Hi there, thank you for the glowing five-star review! We are thrilled to hear that WellnessLiving has been a valuable, intuitive, and budget-friendly solution for both your clients and staff. Knowing that you have not encountered any major issues means the world to us.

Your feedback reminds us why we are committed to delivering a platform that is both powerful and user-friendly.

Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com!

Best regards, Benjamin K.

Verified User in Sports
US
Verified User in Sports
Small-Business (50 or fewer emp.)
"Great way to keep in touch with your clients."
5/5
What do you like best about WellnessLiving?

WellnessLiving makes it easy for our customers to book classes, purchase gear and swag, and receive messages all in one place. No other platform we've used has made it this easy to communicate one on one with our customers! Thanks, WellnessLiving! Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

Sometimes the app is slower than it should be and sometimes updates take longer than they should or don't fix everything they say will beincluded. Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Thank you for your thoughtful review and for sharing your experience with WellnessLiving! We're delighted to hear that our platform has made it easier for your clients to book classes, purchase items, and communicate with you seamlessly. It's wonderful to know that having all these features in one place has been beneficial for managing payments, reports, scheduling, and even product sales.

We truly appreciate your feedback about the app's speed and the time it takes to implement updates. We understand how important efficiency and reliability are, and we’re committed to enhancing our app's performance and ensuring updates address all the expected improvements. Your insights help us prioritize areas for improvement and continue to evolve with our customers' needs.

Thank you for choosing WL as your business solution. If there’s ever anything you need or additional feedback you’d like to share, please feel free to reach out to our team at support@wellnessliving.com. We’re here to support you! All the best, Benjamin K.

Nico E.
NE
Nico E.
General Manager
Small-Business (50 or fewer emp.)
"White glove expirence"
5/5
What do you like best about WellnessLiving?

Setup and migration they were therewith me every step of the way Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

New AI robot customer support. Feel it needs some work. Would rather speak to a human Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Hi Nico, thank you for your review! We’re delighted to hear that your setup and migration experience felt like a "white glove" service. Our team is committed to providing hands-on support to make every transition smooth and stress-free, so it’s great to know you felt supported every step of the way!

We appreciate your feedback on our AI customer support. While AI can help provide quick responses, we understand the value of speaking directly with a human. Your insight is important, and we’ll be sharing it with our team to ensure we continue delivering the best support experience possible.

It’s fantastic to hear that having your website, app, and scheduling all in one platform has been beneficial for your business. If you ever need anything, our 24/7 team is always here and reachable at support@wellnessliving.com.

Best regards, Benjamin K.

Chase W.
CW
Chase W.
Co-Owner
Small-Business (50 or fewer emp.)
"WellnessLiving is Amazing!"
5/5
What do you like best about WellnessLiving?

I love their CRM, Marketing, Scheduling, and payment software. Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

Sometimes the way I wan't things done doesn't align with the software and I have to create tricky work around to get functions working the way I'd hope for, or close to as possible. Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Hey Chase!

Thank you for your fantastic 5/5 review! We’re excited to see you’re enjoying WellnessLiving’s CRM, marketing, scheduling, and payment tools. Providing an all-in-one solution to streamline your operations and replace multiple platforms is exactly what we aim for.

We appreciate your feedback about workarounds and are always looking to improve flexibility for our customers. If there’s a feature you’d like to see, our 24/7 support team and Community Forum are here to help—we value your input in shaping our platform.

Thank you for choosing WellnessLiving! We’re proud to offer an affordable, reliable, and easy-to-use solution that helps you attract, convert, and retain clients better than competitors like Mindbody. We look forward to supporting your continued success!

All the best,

Anthony S.

Noah B.
NB
Noah B.
Franchise Opening Specialist
Mid-Market (51-1000 emp.)
"Wellness Living Review"
5/5
What do you like best about WellnessLiving?

I've had a very positive experience working with Wellness Living. I have worked with WL in two different companies and have always appreciated the professionalism, timely responses, ease of use of the system. I prefer WL to other online fitness platforms because of its simplicity, layout, and efficiency. Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

I wish there was a way for Wellness living review to be posted on Google Business profile Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Hey Noah!

Thank you so much for sharing your experience. We are thrilled to hear that our platform has been a reliable solution for you across multiple companies. Thank you again for your feedback about our professionalism, ease of use and efficiency, it means the world to us. This is an experience which we strive to deliver to every customer. It is wonderful to know that our intuitive design has made managing your business easier and more effective.

We appreciate your suggestion about posting WellnessLiving reviews directly to your Google Business Profile. Please reach out to our customer solutions team at support@wellnessliving.com and our team will make sure that they provide relevant updates to you about any requirements you have.

Thank you again for choosing WellnessLiving. We are committed to supporting your continued success!

Best regards,

Anthony S