---
title: Wellhub Reviews
meta_title: 'Wellhub Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 104 reviews by the users' company size, role or industry
  to find out how Wellhub works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 104
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---


# Wellhub Reviews
**Vendor:** Wellhub  
**Category:** [Employee Perks Software](https://www.g2.com/categories/employee-perks)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 104
## About Wellhub
Wellhub (formerly Gympass) is a comprehensive corporate wellness platform designed to assist organizations in enhancing employee wellbeing through an integrated approach. Founded in São Paulo, Brazil, in 2012 and now headquartered in New York City, Wellhub has expanded its reach to 18 countries across North America, Latin America, and Europe. With a client base exceeding 50,000 corporate entities and over 5 million subscribers, Wellhub connects users to a vast network of wellness partners, facilitating more than 1 billion check-ins since its inception. The platform focuses on five key dimensions of wellbeing: Fitness, Mindfulness, Mental Health, Nutrition, and Sleep. By providing access to a diverse array of services, including gyms, studios, classes, and digital wellness applications, Wellhub enables companies to offer robust employee benefits that cater to various needs. Its flexible, multi-tiered subscription model allows organizations to tailor their wellness programs according to workforce demographics and budgetary constraints, ensuring that employees receive the support they require. Wellhub&#39;s mobile application enhances user experience by allowing employees to easily browse wellness partners, book classes, and check in for both in-person and digital services. This convenience not only encourages participation but also fosters a culture of health and wellness within the workplace. The platform compensates wellness partners based on verified usage, creating a transparent and accountable system that benefits all stakeholders involved. One of Wellhub&#39;s significant advantages is its ability to consolidate multiple wellness vendors into a single, integrated solution. This streamlining simplifies the management of employee wellbeing programs, allowing employers to offer a cohesive benefit that accommodates the diverse preferences of their workforce. By reducing barriers to participation and providing a range of options, Wellhub promotes higher engagement and improved wellbeing outcomes. This, in turn, enhances the overall employee experience, supporting organizations in attracting and retaining talent while boosting workforce performance. Overall, Wellhub stands out in the corporate wellness landscape by offering a versatile platform that meets the evolving needs of modern workplaces. Its commitment to employee wellbeing, combined with a user-friendly interface and a broad network of partners, positions Wellhub as a valuable resource for organizations aiming to foster a healthier, more engaged workforce.



## Wellhub Pros & Cons
**What users like:**

- Users commend Wellhub&#39;s **quick and helpful customer support** , which enhances their overall experience and satisfaction. (2 reviews)
- Users appreciate the **flexibility and variety** of gyms that Wellhub offers, enhancing their workout experience anywhere. (1 reviews)
- Users value the **approval speed** of Wellhub, receiving quick support and seamless access to gym options. (1 reviews)
- Users appreciate the **extensive collection of gyms and wellness resources** offered by Gympass for holistic fitness support. (1 reviews)
- Users appreciate the **flexibility and variety of gyms** Wellhub provides, enhancing their workout experiences even while traveling. (1 reviews)
- Ease of Use (1 reviews)
- Easy Access (1 reviews)
- Employee Benefits (1 reviews)
- Flexibility (1 reviews)
- Gift Cards (1 reviews)

**What users dislike:**

- Users express frustration with the **increasing price** of Wellhub, stating it lacks prior notice and affordable options. (2 reviews)
- Users find the **limited activities** frustrating, as gym access is restricted during peak hours and daily visits. (1 reviews)
- Users find the **limited availability** frustrating, especially during peak hours and with restrictions on daily visits. (1 reviews)
- Users find the **limited features** of Wellhub restrictive, particularly with gym access and appointment constraints. (1 reviews)
- Users find the **limited functionality** of Wellhub restrictive, especially regarding gym availability and visit frequency. (1 reviews)
- Users express frustration over the **limited options** available with Wellhub, impacting value for money and choice. (1 reviews)
- Login Issues (1 reviews)
- Scheduling Issues (1 reviews)

## Wellhub Reviews
  ### 1. Lack of ROI and costly service not worth it and currently in RFP for new servicing

**Rating:** 2.0/5.0 stars

**Reviewed by:** Stephen L. | Assistant Vice President - People &amp; Culture, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2026

**What do you like best about Wellhub?**

That our employees can get "free" gym memberships

**What do you dislike about Wellhub?**

That the majority of our monthly rate is a PEPM model in which we are charged for employees to simply get access to the system - but that access comes at no value to them unless we want to purchase a gym membership subsidy that can sign up for. So we are charged $4600 for essentially nothing. Then we are charged an additional $1600 a month for all of our employees to receive a "free" $11.99 membership at the basic level. However we have 500 employees, 230 subscribed and less than $100 who actively use the product. So the cost and ROI is not there - especially for the majority fo the costs which is the wellhub standard and gets you nothing.

**What problems is Wellhub solving and how is that benefiting you?**

None. When we were self insured maybe you could say it encouraged more healthy behavior but were a healthcare company and offer free healthcare so that outweighs a gym membership.

**Official Response from Isadora from Wellhub:**

> Hi Stephen, thank you for sharing your feedback here on G2. We completely understand your frustration regarding the PEPM pricing model and your team's current ROI. When engagement doesn't align with your investment, it’s not the outcome we want for our partners.

We understand our SMB team is currently in direct contact with your company to address these concerns. We will definitely work with you to provide all available options to optimize your partnership and maximize the value of your investment. Additionally, even outside of corporate subsidies, we do want to point out that your employees save at least 30% compared to standard individual gym memberships.

To help boost your active user numbers, our team is also actively working with you on tailored employee engagement strategies to drive awareness and utilization. We are fully committed to building a successful partnership and turning this experience around for you and your team! If you need any further help, your SMB Manager is available to provide a resolution for you.

  ### 2. Great in Larger Metro Areas, Awesome Depending on Level of Coverage

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2026

**What do you like best about Wellhub?**

The ability for my team members to access gyms without membership -- to supplement our social + wellness stipend.

**What do you dislike about Wellhub?**

Some smaller areas have less access to gyms, not ideal for a fully dispersed organization, especially if there are tax implications to employees.

**What problems is Wellhub solving and how is that benefiting you?**

Wellness access.

**Official Response from Isadora from Wellhub:**

> Thank you so much for sharing your feedback! We’re thrilled to hear that Wellhub is helping your team access a wide range of wellness options and simplifying your social and wellness stipends. 

We are constantly expanding our partner network to ensure that even the most dispersed teams have great options, no matter where they are located. Regarding the tax side of things, we know how important clarity is for HR teams and employees—while tax treatment can vary by region and company structure, we provide resources in our Help Center to help navigate these details. We’re committed to making Wellhub a seamless experience for every employee!

If you’d like us to look into specific areas for expansion or have more questions, please don’t hesitate to contact us through our Help Center. You can also DM us on Instagram (@wellhub) or X/Twitter (@Wellhubhelp) so we can assist you further.



- [View Wellhub pricing details and edition comparison](https://www.g2.com/products/wellhub/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-13+20%3A32%3A25+-0500&secure%5Bsession_id%5D=6a44767e-f315-4f86-b90c-a7c85da16d68&secure%5Btoken%5D=a2d04e25549643dcc1b296428fe9a36c90060fbb82f20e54aaf0569b960532a8&format=llm_user)
## Wellhub Integrations
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Paychex](https://www.g2.com/products/paychex/reviews)
  - [Personify Health](https://www.g2.com/products/personify-health/reviews)
  - [SAP SuccessFactors Compensation](https://www.g2.com/products/sap-successfactors-compensation/reviews)
  - [SAP SuccessFactors Employee Central Service Center](https://www.g2.com/products/sap-successfactors-employee-central-service-center/reviews)

## Wellhub Features
**Platform Content**
- Education
- Mobile Tools
- Additional Features
- Collaboration Tools

**Analytics - Lifestyle Spending Account (LSA)**
- Assessment
- Analysis

**Platform Basics**
- Interoperability
- Performance
- Program Management
- Task Management
- Incentive Management
- Employee Reward Programs
- Performance Management
- Calendar Management
- Gift Card Management
- Benefits Management
- Communication Management
- Employee Management

**Platform - Lifestyle Spending Account (LSA)**
- Funding
- Market Diversity
- Customizability
- Reward & Incentive

**Platform Additional Functionality**
- Education
- Services
- Employee Portal
- Gamification
- Self Service Portal

**Platform Data**
- Visualization
- Platform Search
- Alerts and Notifications
- Dashboard & Reporting
- Real-Time Reporting

**Additional Functionality**
- AI Copilot
- Health Risk Assessment
- Health Coaching
- Generative AI
- Progress Tracking
- Surveys & Feedback
- Goal Setting/Tracking
- Third-Party Integrations
- Real-Time Analytics
- Employee Database
- Employee Profiles
- Engagement Tracking
- Reporting & Statistics
- Health Monitoring
- Customizable Branding
- Scheduling
- Activity Tracking
- API
- Real-Time Data
- Chat/Messaging

## Top Wellhub Alternatives
  - [Wellable](https://www.g2.com/products/wellable/reviews) - 4.7/5.0 (1,272 reviews)
  - [Vantage Circle](https://www.g2.com/products/vantage-circle/reviews) - 4.7/5.0 (10,675 reviews)
  - [Forma](https://www.g2.com/products/formabenefits/reviews) - 4.8/5.0 (818 reviews)

