
I love that the platform is always coming out with new features and reaches out to their customers to either test or inform them on the latest tech. I also like working with the NewsCred team and have had really great business relationships over the years. I feel valued as a client. Review collected by and hosted on G2.com.
I missed having the annual conference where they talking about the platform and brought guest speakers, I would like to see something like that again. Review collected by and hosted on G2.com.
Stakeholders are able to easily fill out pre-designed briefs at the beginning of a project, attach any requirements or content, and our demand gen team can ask questions, ask for additional documentation and can then accept a project and kick it off. As projects morph, so too can this project brief. Really helps with keeping projects organized and inclusive. Review collected by and hosted on G2.com.
Before their latest update, it was hard for me to find projects. That is less of an issue now that there is a new "home" for our team. Review collected by and hosted on G2.com.
NewsCred is incredibly agile! You can customize the platform to meet the needs of your organization, and easily personalize settings by team and user. Their wide array of APIs also helps you easily integrate with other teams and distribute content through a variety of channels with just the click of a button. From ideation to editing and publishing, NewsCred is designed to help with every step of the content marketing process. Review collected by and hosted on G2.com.
The only downside to using NewsCred is getting other team members on board with the change. Unlike many other vendors I've worked with, though, NewsCred really invests the time to make this change as painless as possible. Their account management and customer service teams are excellent! They anticipated every issue we might encounter in getting stakeholders acclimated with the new process, and they were ready to provide solutions and training to increase user adoption. Review collected by and hosted on G2.com.
Newscred allows us to turn around blog articles, in different languages and markets, in just a few weeks — without using a write on our internal team. Review collected by and hosted on G2.com.
Marketing writing, as a whole, suffers from being bloated. I'd love for Newscred to go from connecting us to marketing writing to connecting us to the best, most concise, and fresh marketing writing. Review collected by and hosted on G2.com.
I love the flexibility of the CMP and the willingness of the team to customize it to best meet the needs of my organization. Review collected by and hosted on G2.com.
I dislike the amount and quality of original content I have been able to request for B2B audiences. Review collected by and hosted on G2.com.
Overall, the team at NewsCred brought their A-game. Implementation was made as easy as possible from the NewsCred team. They listened and worked hand in hand with our developers when minor issues arose and fixed them creatively. Platform is intuitive, user-friendly and easy to use. Getting our big organizatin of users to migrate was made less daunting because of our team at NewsCred.
The editorial and strategic arm want to learn our business. The content strategists and editorial arm have refreshingly new ideas that shake up our thinking. They have consistently surprised me with ideas we never came close to previously. Review collected by and hosted on G2.com.
It's too soon into the partnership to tell. Review collected by and hosted on G2.com.
The scheduling factor and review process. Review collected by and hosted on G2.com.
When writing your own content for a blog and socials, the application doesn't provide a lot of options in terms of formatting the content. I sometimes have to go in a fix the actual HTML code to get it right, which can be a total pain. Review collected by and hosted on G2.com.
Ability to streamline workflows, collaborate with teams, calendar views, and flexibility. Support from the Customer Success team is excellent. Review collected by and hosted on G2.com.
Some key features are missing - like the ability to kick off a new workflow when one is completed automatically, filtering can be cumbersome, better views of workload by a team member. Review collected by and hosted on G2.com.
This is an easy to use collaboration tool with features for planning, project execution, and task tracking Review collected by and hosted on G2.com.
Some of the concepts take time to understand, such as Campaing-Task-Workflow. The tool allows a lot of flexibility and we had services customize it for us, so we are using the tool and figuring it out Review collected by and hosted on G2.com.
Great for planning, executing and managing Marketing campaigns and content. Built by Marketers, so they "get it." Review collected by and hosted on G2.com.
In order to get the most out of their product, significant setup and integration is required. Not going to be a "quick fix" or ready to use "out of the box" solution, but if you're willing to invest in setup and implementation, the product is a great solution. Review collected by and hosted on G2.com.
Our team is and was always willing to help us through any problems, ideas, understanding our audience, competitors, data and so much more. They always delievered. Review collected by and hosted on G2.com.
Design team came up short on certain project particularly with timing. Review collected by and hosted on G2.com.
Newscred makes it easy for us to extend our content marketing efforts via targeted original articles and curated licensed content. Their focus on SEO ensures that all our content is optimize to attract the right audience. We not only enjoy increased awareness but are driving leads into our sales funnel. Their platform and team help us identify important metrics and keep us on track. Review collected by and hosted on G2.com.
We have a complex product in an emerging market. Not surprisingly, it can take a couple cycles to ensure that our message and position are accurately reflect in our content. Review collected by and hosted on G2.com.
Without NewsCred we would have never been able to pull off a cohesive, thoughtful, or useful content marketing strategy for our organization. They roll up their sleeves and get to work quickly by immersing themselves in your business/industry and act as members of our team with first-hand subject matter knowledge that quite often is very hard to come by. Their ability to generate relevant and timely content in a variety of verticals and market sectors is second to none. Moreover, they possess the technical prowess to build whitelabeled blog sites in a very short amount of time and integrated seamlessly with our web team to get the site up and live quickly and efficiently, even when faced with corporate layers and red tape. They iterate quickly, loop in the right people at the right times, and keep you up-to-date with clear, consistent, and continued communication and frequent status meetings. They work well with other partners and vendors and continually operate with our organizations best intentions in mind. Could not recommend them more for any and all content marketing needs. Review collected by and hosted on G2.com.
Not really a complaint, but we are based on different coasts and it can sometimes be challenging to find meeting times that work with all parties involved in our content marketing efforts, which includes and additional three vendors at any given time. Somehow we make it happen and NewsCred is always at the ready even if meetings occur later in their day/evening. Review collected by and hosted on G2.com.
I love Newscred's dashboard with the blog content performance widgets! Newscred's platform is easy to use for our content workflow and enables us to track the data analytics associated with the content we produce. Including metrics for best performing content, social shares, trending topics, engagement, conversions, etc. This information helps us plan for future content while keeping a pulse on how readers react to the content we produce. Review collected by and hosted on G2.com.
(Not really a complaint.) Sometimes Newscred iterates so quickly, I don't understand the utility of the widgets or some of my preferred features are moved around. But the customer service is so great, if I have questions on the platform, the team is very responsive. Review collected by and hosted on G2.com.
Intuitiveness of the UI, extensibility of the base product, and promptness and willingness of support and dev teams to help with features that were not quite what we needed. Review collected by and hosted on G2.com.
Workflow edits do not retro-apply to previously-created Tasks -- a minor setback, and one that makes sense, but would be helpful if it did retro-apply. Review collected by and hosted on G2.com.
The platform is very intuitive and thoughtful. We use it to publish our blog and promote our content on social. We use syndicated content as well as original content via Newscred writers. What I appreciate most is how closely our reps work with us to make sure we're getting maximum benefit out of the platform and editorial services. Most recently, they've been working with us to tie our content to demand gen metrics so we can show our contribution to leads/bookings. They've also been especially proactive in finding the right contributing writers. Not every freelancer they've suggested has been the right fit, but they've always listened carefully to what we're looking for and we've ended up finding some great contributors. Review collected by and hosted on G2.com.
Have never had a major glitch with NC. Every once in a while something doesn't work quite right. Support jumps on it immediately and there's always a very quick resolution. Review collected by and hosted on G2.com.
From two different working relationships with NewsCred, I've been impressed with the personalized customer service at both stops along the way. Review collected by and hosted on G2.com.
Nothing really, but if I had to say something, it would be the cost of original content, I guess. There have been times I've considered using the NewsCred newsroom, but find that the cost of producing content in-house and/or with my own freelance network to be far more efficient. Review collected by and hosted on G2.com.
It is very easy to see what content I have plannned for the week. Very easy to filter through content as welll. I also like that you are now able to track the changes made to the content. Review collected by and hosted on G2.com.
In the analytics filter does not allow you to filter via workflows. Review collected by and hosted on G2.com.
Love the beautiful interface, easy workflow, number of integrations available (WordPress, social channels, Markteo, etc). Reps are very nice and the #ThinkContent team was great. Review collected by and hosted on G2.com.
Platform is incredibly buggy and is constantly giving us problems (failing to publish, posts disappearing, etc). The support team takes a LOOOOONG time to determine the issue, putting our content calendar behind schedule. Review collected by and hosted on G2.com.
It's got a fantastic interface, the workflow is smooth (and easy to pick up) and it integrates nicely with your CMS and social channels. They also have great customer support who were extremely helpful with setup and training.
Review collected by and hosted on G2.com.
There are a few bugs that did crop up, but those were a minor nuisance at best. In general, the platform ran quite smoothly. Review collected by and hosted on G2.com.