--- title: WeKall Reviews meta_title: 'WeKall Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how WeKall works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 1 scale: '5' date_modified: '2026-06-04' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # WeKall Reviews **Vendor:** WeKall **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 3.5/5.0 **Total Reviews:** 1 ## About WeKall WeKall is a cloud-based telephony and contact center solution enhanced with artificial intelligence (AI, designed to optimize business communications for sales, customer service, administration, and collections teams. By integrating voice and messaging services with AI capabilities, WeKall enables companies to enhance customer interactions, improve operational efficiency, and make data-driven decisions. Its user-friendly platform allows for rapid deployment without the need for extensive IT support, making it accessible for businesses of all sizes. Key Features and Functionality: - AI-Powered Conversations: Utilizes AI to analyze and enhance customer interactions, providing insights and automation to improve service quality. - Rapid Activation: The platform can be set up and operational within minutes, eliminating the need for complex installations or IT assistance. - Real-Time Reporting: Offers comprehensive analytics and reporting tools that monitor key performance metrics, enabling informed business decisions. - Seamless Integrations: Integrates effortlessly with popular productivity applications and customer relationship management (CRM systems such as Microsoft Teams, HubSpot, Salesforce, and Zendesk, ensuring a cohesive workflow. - Scalable Solutions: Provides flexible plans tailored to various business needs, from small teams to large enterprises, with features like call recording, intelligent waiting, and agent scheduling. Primary Value and Problem Solved: WeKall addresses the challenge of managing efficient and effective business communications by offering a scalable, AI-enhanced telephony solution. It empowers organizations to deliver superior customer service, streamline internal communications, and reduce operational costs. By integrating with existing tools and providing actionable insights, WeKall helps businesses enhance productivity and customer satisfaction, ultimately driving growth and success. ## WeKall Reviews ### 1. WeKall cloud-based IP telephony **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about WeKall?** Ease of implementation, use, and reporting. Their customer service Ease of integration with CRM **What do you dislike about WeKall?** So far, I haven't found anything I don't like, it's a good product. **What problems is WeKall solving and how is that benefiting you?** Call recording, reporting, integration with CRM, and management traceability - [View WeKall pricing details and edition comparison](https://www.g2.com/products/wekall/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+15%3A20%3A34+-0500&secure%5Bsession_id%5D=2ffa33c2-38e8-4508-9bbd-ad7b3752d846&secure%5Btoken%5D=24760c8f4a268933414f1769f859d2081116b103a30d43d8fc557e315fdc0df7&format=llm_user) ## WeKall Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top WeKall Alternatives - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,667 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,037 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,582 reviews)