# Best Travel Agency Software

  *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)*

   Travel agencies use travel agency applications to manage their services. These solutions cover front office and back office activities. Agencies use this type of software to promote their offerings to current and prospective customers. Travel agency software spans across the full customer engagement cycle, from reservations, to billing, to customer feedback.

When financial tools are not included in the solution, [accounting](https://www.g2.com/categories/accounting) software integration is required to process bills and payments. Most solutions also integrate with online reservation websites or with [tour operator](https://www.g2.com/categories/tour-operator) and[vacation rental](https://www.g2.com/categories/vacation-rental) solutions.

To qualify for inclusion in the Travel Agency category, a product must:

- Manage multiple aspects of an agency’s offerings including tours, accommodations, or transportation
- Provide a reservations portal for customers to book and manage their travel
- Track travel agents’ productivity and calculate sales commissions
- Include options for group or corporate travel, as well as custom travel plans
- Generate invoices and process payments (directly or through integration)





## Category Overview

**Total Products under this Category:** 176


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 2,400+ Authentic Reviews
- 176+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Best Travel Agency Software At A Glance

- **Leader:** [Travelport+](https://www.g2.com/products/travelport/reviews)
- **Highest Performer:** [Safari Portal](https://www.g2.com/products/safari-portal/reviews)
- **Easiest to Use:** [Perk(formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews)
- **Top Trending:** [Sabre Red 360](https://www.g2.com/products/sabre-red-360/reviews)
- **Best Free Software:** [Safari Portal](https://www.g2.com/products/safari-portal/reviews)


---

**Sponsored**

### Ezus

Ezus is a comprehensive software solution specifically designed for travel professionals, including travel agents, destination management companies (DMCs), and tour operators. This all-in-one platform addresses various aspects of travel production, sales, and operations, making it an essential tool for businesses looking to streamline their processes and enhance customer service. The software’s production and customization features stand out as particularly beneficial for users. Ezus includes an intuitive itinerary builder that allows travel professionals to create detailed travel programs with ease. This is complemented by a comprehensive travel quotation system that ensures accurate pricing for clients. Users can automate the generation of customized documents from their own templates in formats such as PowerPoint, Word, Excel, and PDF, which not only enhances efficiency but also ensures consistency in communication. Furthermore, Ezus provides a catalog for managing products, suppliers, and packages, along with the capability to import data easily and synchronize through APIs, allowing travel professionals to maintain an organized and up-to-date database. In addition to its production capabilities, Ezus excels in sales and customer management. The integrated customer relationship management (CRM) system organizes client information and tracks travelers across multiple projects. Each trip has a dedicated client space, enabling travelers to access trip details, documents, and secure payment options seamlessly. This user-friendly approach not only enhances the client experience but also simplifies the payment process, making it easier for travel professionals to manage financial transactions effectively. Ezus also offers robust tools for operations and financial control. The platform centralizes communication with suppliers through mailbox synchronization and provides advanced invoicing capabilities with detailed tracking. Users can generate financial reports that compare forecasts with actual performance, aiding in monitoring profitability and making informed business decisions. The software supports multi-currency, multi-branding, and multi-language functionalities, catering to diverse business needs and enhancing operational flexibility. Customer support is a key priority for Ezus, which offers personalized onboarding with dedicated experts to assist with setup and guidance. Users can access Ezus Academy for tutorials and webinars, ensuring they maximize the software’s potential. Daily assistance through real-time chat and a comprehensive help center, along with ongoing follow-ups, underscores Ezus’s commitment to helping travel professionals succeed in their endeavors. This combination of features and support makes Ezus a valuable asset for any travel business aiming to enhance its operational efficiency and customer satisfaction.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&amp;secure%5Bad_slot%5D=category_product_list&amp;secure%5Bcategory_id%5D=415&amp;secure%5Bdisplayable_resource_id%5D=415&amp;secure%5Bdisplayable_resource_type%5D=Category&amp;secure%5Bmedium%5D=sponsored&amp;secure%5Bplacement_reason%5D=page_category&amp;secure%5Bplacement_resource_ids%5D%5B%5D=415&amp;secure%5Bprioritized%5D=false&amp;secure%5Bproduct_id%5D=107352&amp;secure%5Bresource_id%5D=415&amp;secure%5Bresource_type%5D=Category&amp;secure%5Bsource_type%5D=category_page&amp;secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ftravel-agency&amp;secure%5Btoken%5D=5d0ce7a74777bdd574e91f19256cebd62afcfd309c1e547f6b9703e6d6c97d02&amp;secure%5Burl%5D=https%3A%2F%2Fezus.io%2F&amp;secure%5Burl_type%5D=custom_url&amp;secure%5Bvisitor_segment%5D=180)

---

## Top-Rated Products (Ranked by G2 Score)
### 1. [Travelport+](https://www.g2.com/products/travelport/reviews)
  Travelport+ is the only modern retailing platform built for travel agencies. Because unlike other technology, Travelport+ puts the agent (the retailer) first. It’s easy-to-use, fast, and delivers the high-caliber experiences today’s travelers expect. We’re talking more personalization, better self-service, and simpler trip management. With tools that will help boost sales, optimize revenue and ability to increase customer satisfaction. Smartpoint gives agents and Travel Managers the right level choice, control, and transparency on what’s included in the offer. Helping your travelers stay within policy and making trip changes easier to manage that transforms the experience of selling and servicing trips. It’s the easiest, fastest way to access content on Travelport+ including NDC, the only travel retailing platform designed with agents in mind. Its upgraded interface helps you earn more, wow customers, and stay on top of your game. Travelport APIs unlock the content you need to scale, with one simple, standards-based programming set of interfaces. Travelport’s APIs are feature-rich, making it possible to book as many types of trips as there are travelers. Our global customer base provides key input to our product releases, ensuring we keep delivering the functionality you need. They’re easy and quick to integrate, test, and go live — with instant, impressive results.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 182

**User Satisfaction Scores:**

- **Ease of Use:** 9.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Travelport](https://www.g2.com/sellers/travelport)
- **Company Website:** https://www.travelport.com/Travelport
- **Year Founded:** 1999
- **HQ Location:** Langley, Berkshire
- **LinkedIn® Page:** https://www.linkedin.com/company/travelport/ (3,664 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** TRAVEL CONSULTANT, Travel Consultant
  - **Top Industries:** Leisure, Travel &amp; Tourism, Airlines/Aviation
  - **Company Size:** 47% Small-Business, 39% Mid-Market


### 2. [Perk(formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews)
  Perk is the intelligent platform for travel, spend and events. Perk’s powerful platform automates time-consuming tasks like travel bookings, expenses, and invoice processing. So your people can focus on real work, with real impact. Employees get simple, easy-to-use tools for everything from booking and managing travel to claiming expenses, processing invoices, and making payments. Finance teams get end-to-end control with customisable policies and permissions as well as full visibility into spend across the company with real time reporting across travel, expenses, invoices, and card payments. The result? Simpler, faster workflows that free up time for your teams to focus on real work, with real impact.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 1,817

**User Satisfaction Scores:**

- **Ease of Use:** 9.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Perk](https://www.g2.com/sellers/perk)
- **Company Website:** https://www.perk.com/
- **Year Founded:** 2015
- **HQ Location:** London
- **LinkedIn® Page:** https://www.linkedin.com/company/perk/ (2,055 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Office Manager, Software Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 60% Mid-Market, 20% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (148 reviews)
- Easy Booking (92 reviews)
- Customer Support (67 reviews)
- Setup Ease (58 reviews)
- Easy Setup (55 reviews)

**Cons:**

- Booking Issues (44 reviews)
- Booking Confusion (36 reviews)
- Limited Options (30 reviews)
- Hotel Issues (29 reviews)
- Poor Customer Support (25 reviews)

### 3. [Amadeus](https://www.g2.com/products/amadeus/reviews)
  A universal browser-based point of sale platform designed for travel professionals looking to work more efficiently.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 22

**User Satisfaction Scores:**

- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.9/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Amadeus](https://www.g2.com/sellers/amadeus-2a9fd60b-634b-48e4-9e3d-21b5927daf45)
- **Year Founded:** 1987
- **HQ Location:** Madrid, Spain
- **Twitter:** @amadeusitgroup (31,484 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/amadeus (23,470 employees on LinkedIn®)
- **Ownership:** AMS.MC

**Reviewer Demographics:**
  - **Top Industries:** Airlines/Aviation, Leisure, Travel &amp; Tourism
  - **Company Size:** 41% Mid-Market, 36% Enterprise


### 4. [Sabre Red 360](https://www.g2.com/products/sabre-red-360/reviews)
  Sabre Red 360 is an advanced travel agency platform designed to enhance the efficiency and effectiveness of travel consultants. It offers a comprehensive suite of tools that streamline the booking process, enabling agents to deliver personalized and efficient services to their clients. Key Features and Functionality: - Intuitive User Interface: Sabre Red 360 provides a user-friendly interface that simplifies the booking of air, hotel, and car reservations, reducing the learning curve for new agents. - Comprehensive Content Access: The platform supports a wide range of content, including traditional, New Distribution Capability (NDC), and low-cost carrier options, ensuring agents have access to diverse travel offerings. - AI-Powered Capabilities: Incorporating artificial intelligence, Sabre Red 360 analyzes property attributes and traveler preferences to present the most relevant lodging options, enhancing personalization. - Seamless Integration: Designed as an extension of Sabre&#39;s flagship interface, Sabre Red 360 integrates smoothly with existing systems, facilitating efficient management of travel reservations. Primary Value and Solutions Provided: Sabre Red 360 addresses the challenges faced by travel agencies in managing complex bookings and delivering personalized services. By offering an intuitive interface and comprehensive content access, it reduces training time for new agents and increases productivity. The AI-driven recommendations enhance customer satisfaction by providing tailored travel options. Overall, Sabre Red 360 empowers travel agencies to operate more efficiently, drive revenue growth, and offer superior traveler experiences.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 16

**User Satisfaction Scores:**

- **Ease of Use:** 8.4/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Sabre](https://www.g2.com/sellers/sabre-9ff66b07-34b0-4ca8-9436-c341caed0ed7)
- **HQ Location:** Southlake, TX
- **Twitter:** @Sabre_Corp (22,892 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2113/ (9,152 employees on LinkedIn®)
- **Ownership:** NASDAQ: SABR
- **Total Revenue (USD mm):** $1,334

**Reviewer Demographics:**
  - **Top Industries:** Leisure, Travel &amp; Tourism, Airlines/Aviation
  - **Company Size:** 47% Mid-Market, 29% Small-Business


### 5. [Airline Availability](https://www.g2.com/products/airline-availability/reviews)
  The Air Availability and Schedules feature provides travel agencies with access to reservation information and schedules for more than 400 airlines through the Sabre global distribution system.


  **Average Rating:** 3.9/5.0
  **Total Reviews:** 13

**User Satisfaction Scores:**

- **Ease of Use:** 8.2/10 (Category avg: 8.9/10)
- **Quality of Support:** 7.4/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Sabre](https://www.g2.com/sellers/sabre-9ff66b07-34b0-4ca8-9436-c341caed0ed7)
- **HQ Location:** Southlake, TX
- **Twitter:** @Sabre_Corp (22,892 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2113/ (9,152 employees on LinkedIn®)
- **Ownership:** NASDAQ: SABR
- **Total Revenue (USD mm):** $1,334

**Reviewer Demographics:**
  - **Top Industries:** Airlines/Aviation
  - **Company Size:** 62% Enterprise, 23% Small-Business


### 6. [Corporate Traveler](https://www.g2.com/products/corporate-traveler/reviews)
  Corporate Traveler is a travel management solution designed to assist businesses, particularly startups and small to medium-sized enterprises, in navigating the complexities of corporate travel. With over 30 years of experience in the industry, Corporate Traveler combines dedicated travel managers with user-friendly technology to deliver a service model that is both efficient and tailored to the unique needs of its clients. The target audience for Corporate Traveler includes businesses that require a streamlined approach to travel management but may lack the resources or expertise to handle it in-house. By focusing on startups and SMEs, Corporate Traveler recognizes the specific challenges these organizations face, such as budget constraints and the need for flexibility. The service is particularly beneficial for companies looking to optimize their travel expenditures while ensuring their employees have a seamless travel experience. Key features of Corporate Traveler include 24/7 support, which ensures that clients have access to assistance whenever they need it, regardless of time zones or travel schedules. This around-the-clock support is complemented by exclusive deals negotiated with travel suppliers, allowing businesses to save money on flights, accommodations, and other travel-related expenses. Additionally, the personalized service provided by dedicated travel managers means that clients receive tailored advice and solutions that align with their specific travel needs and preferences. Corporate Traveler stands out in the travel management category by offering a unique blend of technology and human expertise. The user-friendly platform allows clients to easily book travel, manage itineraries, and access important information, all while benefiting from the insights and support of experienced travel professionals. This combination not only simplifies the travel process but also empowers businesses to make informed decisions that enhance their overall travel strategy. By prioritizing customer needs and providing a comprehensive suite of services, Corporate Traveler effectively alleviates the stress associated with business travel, enabling organizations to focus on their core operations.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 57

**User Satisfaction Scores:**

- **Ease of Use:** 9.4/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.6/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Corporate Traveler USA](https://www.g2.com/sellers/corporate-traveler-usa)
- **Company Website:** https://www.corporatetraveler.us/
- **Year Founded:** 1993
- **HQ Location:** New York, New York, United States
- **LinkedIn® Page:** https://www.linkedin.com/company/corporate-traveler-usa (265 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Biotechnology, Non-Profit Organization Management
  - **Company Size:** 44% Mid-Market, 37% Small-Business


#### Pros & Cons

**Pros:**

- Customer Support (24 reviews)
- Experience (21 reviews)
- Ease of Use (17 reviews)
- Communication (16 reviews)
- Easy Booking (15 reviews)

**Cons:**

- Invoice Management Issues (5 reviews)
- Limited Options (4 reviews)
- Booking Issues (3 reviews)
- Unexpected Fees (3 reviews)
- Inaccuracy Issues (2 reviews)

### 7. [Safari Portal](https://www.g2.com/products/safari-portal/reviews)
  Safari Portal is easy-to-use, award-winning itinerary builder software that empowers Travel Advisors, Tour Operators, and DMCs to create stunning, interactive digital itineraries and print-friendly PDF or Word proposals in minutes, and to manage all travel payments, sales pipeline, tasks, contacts, and workflow in one place. Travelers are also able to make use of the Travel Portal mobile app, which, along with the itineraries, Lookbooks™, and guest portals, can be completely on brand with your own brand fonts, colors, company name, logo, and styles.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 71

**User Satisfaction Scores:**

- **Ease of Use:** 9.7/10 (Category avg: 8.9/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Safari Portal](https://www.g2.com/sellers/safari-portal)
- **Year Founded:** 2020
- **HQ Location:** N/A
- **Twitter:** @SafariPortal (6 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/safari-portal/ (13 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner
  - **Top Industries:** Leisure, Travel &amp; Tourism
  - **Company Size:** 93% Small-Business, 1% Mid-Market


### 8. [Travefy](https://www.g2.com/products/travefy/reviews)
  Travefy helps travel advisors, tour operators, and travel professionals save time, impress clients, and sell more by creating beautiful client itineraries or proposals with simple tools including: •&amp;nbsp;100+ Supplier Integrations •&amp;nbsp;625+ City Guides • Live Flights Database •&amp;nbsp;CRM Integrations (e.g. ClientBase and Vacation CRM) Plus, your clients will love the end product by viewing their itineraries via mobile app, web link or PDF. Learn more at Travefy.com


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 22

**User Satisfaction Scores:**

- **Ease of Use:** 8.2/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Travefy](https://www.g2.com/sellers/travefy)
- **Year Founded:** 2012
- **HQ Location:** Lincoln, Nebraska
- **Twitter:** @travefy (1,934 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2616019/ (49 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Leisure, Travel &amp; Tourism, Information Technology and Services
  - **Company Size:** 64% Small-Business, 50% Mid-Market


### 9. [Ezus](https://www.g2.com/products/ezus/reviews)
  Ezus is a comprehensive software solution specifically designed for travel professionals, including travel agents, destination management companies (DMCs), and tour operators. This all-in-one platform addresses various aspects of travel production, sales, and operations, making it an essential tool for businesses looking to streamline their processes and enhance customer service. The software’s production and customization features stand out as particularly beneficial for users. Ezus includes an intuitive itinerary builder that allows travel professionals to create detailed travel programs with ease. This is complemented by a comprehensive travel quotation system that ensures accurate pricing for clients. Users can automate the generation of customized documents from their own templates in formats such as PowerPoint, Word, Excel, and PDF, which not only enhances efficiency but also ensures consistency in communication. Furthermore, Ezus provides a catalog for managing products, suppliers, and packages, along with the capability to import data easily and synchronize through APIs, allowing travel professionals to maintain an organized and up-to-date database. In addition to its production capabilities, Ezus excels in sales and customer management. The integrated customer relationship management (CRM) system organizes client information and tracks travelers across multiple projects. Each trip has a dedicated client space, enabling travelers to access trip details, documents, and secure payment options seamlessly. This user-friendly approach not only enhances the client experience but also simplifies the payment process, making it easier for travel professionals to manage financial transactions effectively. Ezus also offers robust tools for operations and financial control. The platform centralizes communication with suppliers through mailbox synchronization and provides advanced invoicing capabilities with detailed tracking. Users can generate financial reports that compare forecasts with actual performance, aiding in monitoring profitability and making informed business decisions. The software supports multi-currency, multi-branding, and multi-language functionalities, catering to diverse business needs and enhancing operational flexibility. Customer support is a key priority for Ezus, which offers personalized onboarding with dedicated experts to assist with setup and guidance. Users can access Ezus Academy for tutorials and webinars, ensuring they maximize the software’s potential. Daily assistance through real-time chat and a comprehensive help center, along with ongoing follow-ups, underscores Ezus’s commitment to helping travel professionals succeed in their endeavors. This combination of features and support makes Ezus a valuable asset for any travel business aiming to enhance its operational efficiency and customer satisfaction.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 18

**User Satisfaction Scores:**

- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.8/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Ezus](https://www.g2.com/sellers/ezus)
- **Company Website:** https://ezus.io/
- **Year Founded:** 2019
- **HQ Location:** Paris, Île-de-France
- **Twitter:** @Ezus_Software (128 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/ezus-software/ (25 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Leisure, Travel &amp; Tourism
  - **Company Size:** 89% Small-Business, 11% Mid-Market


### 10. [Travelog](https://www.g2.com/products/travelog/reviews)
  As an integrated Front, Mid and Back Office solution, Travelog eliminates the need for other accounting software.


  **Average Rating:** 3.8/5.0
  **Total Reviews:** 12

**User Satisfaction Scores:**

- **Ease of Use:** 8.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Travelog](https://www.g2.com/sellers/travelog)
- **HQ Location:** N/A
- **Twitter:** @TravelogAus (41 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Leisure, Travel &amp; Tourism
  - **Company Size:** 92% Small-Business, 8% Mid-Market


### 11. [Amadeus e-Travel Management](https://www.g2.com/products/amadeus-e-travel-management/reviews)
  Amadeus e-Travel Management empowers your corporate customers with an online self-booking tool thats built to serve all their travel needs via a single entry point


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 9

**User Satisfaction Scores:**

- **Ease of Use:** 9.4/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Amadeus](https://www.g2.com/sellers/amadeus-2a9fd60b-634b-48e4-9e3d-21b5927daf45)
- **Year Founded:** 1987
- **HQ Location:** Madrid, Spain
- **Twitter:** @amadeusitgroup (31,484 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/amadeus (23,470 employees on LinkedIn®)
- **Ownership:** AMS.MC

**Reviewer Demographics:**
  - **Top Industries:** Leisure, Travel &amp; Tourism
  - **Company Size:** 44% Mid-Market, 44% Small-Business


### 12. [iSell](https://www.g2.com/products/isell/reviews)
  iSell is Traveltek&#39;s award-winning internet booking engine, which can be tailored to meet the needs of travel agents and operators worldwide. Designed exclusively for the travel industry, iSell allows travel sellers to search for and book travel options and packages that align with their customers’ preferences. With iSell, you gain access to a comprehensive platform where flights, hotels, cruises, tours, and ancillary products can be effortlessly searched and booked in a single transaction. No more juggling multiple systems. iSell seamlessly integrates an intuitive CRM system, empowering you to handle customer management and inquiries from a centralized location with ease. Alternatively, connect with your preferred CRM system for streamlined efficiency. iSell is meticulously designed with flexibility and security as top priorities. This modular product can be customised to meet your business needs, providing a tailored solution. Experience the peace of mind with a web-based platform, ensuring every aspect of your business operates securely online, 24/7. Even remote staff can access the system effortlessly, eliminating the need for costly and complex network solutions.


  **Average Rating:** 3.6/5.0
  **Total Reviews:** 7

**User Satisfaction Scores:**

- **Ease of Use:** 8.1/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.0/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Traveltek](https://www.g2.com/sellers/traveltek)
- **HQ Location:** N/A
- **Twitter:** @traveltekltd (2,915 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 63% Mid-Market, 25% Small-Business


### 13. [mTrip](https://www.g2.com/products/mtrip/reviews)
  mTrip is a white-label travel software platform that lets agencies, tour operators, destination management companies (DMCs), and travel management companies (TMCs) deliver a complete branded experience across mobile, web, and PDF. The platform is modular by design: organizations can activate exactly the components they need - mobile apps, itinerary builder and management, risk and duty-of-care features, digital document delivery, integrations via robust APIs - then scale or customize as requirements evolve. No single tool defines mTrip; the value comes from how these capabilities work together to streamline operations and elevate the traveler experience. White-label Mobile Apps mTrip’s mobile apps are fully brandable and built to operate reliably online or offline. Agencies configure colors, logos, feature sets, and content to reflect their brand and service model. Travelers receive interactive trip details, flight segments, accommodations, activities, and contact information in one place, enriched by offline maps and destination guides. Push notifications keep travelers informed about schedule changes or agency messages. In-app messaging, contextual prompts, and optional chat integrations help teams support travelers before, during, and after the trip—without pushing them to third-party consumer apps that dilute brand equity. Itinerary Builder (Creation) mTrip includes an Itinerary Builder that helps teams assemble trips efficiently from multiple data sources. Staff can create or edit trips manually, import structured files, or consolidate bookings coming from GDS, mid-office systems, or custom APIs. The builder supports day-by-day sequencing, activity notes, document links, media blocks, and pricing or voucher references as required. Because the builder is integrated with the rest of the platform, a single itinerary can be output to the white-label mobile app, shared as a responsive web link, or exported as a print-ready PDF—ensuring consistent content across all channels. Agencies can standardize templates for FITs, groups, escorted tours, corporate itineraries, or MICE programs, reducing repetitive work while preserving flexibility. Itinerary Management (Automation &amp; Sync) Beyond creation, mTrip’s itinerary management tools automate updates and synchronization. When a change is made—by staff actions, by upstream booking feeds, or through a connected API—the traveler’s mobile app and the web itinerary reflect the latest version in near real time. Rules can specify how and when to notify travelers, which fields should remain locked for brand consistency, and which changes should trigger review by an agent. This reduces back-and-forth communication, eliminates duplicate edits, and helps agencies maintain a clear single source of truth for every trip. Document Delivery (eDocs) mTrip centralizes confirmations, vouchers, tickets, insurance documents, and travel instructions in a secure document hub. Documents can be attached to specific days, segments, or the overall trip. Agencies can update or revoke files at any time; travelers always see the current version on mobile or web, with offline access when connectivity is limited. Optional watermarking, language variants, and validity dates support professional presentation and risk control. Risk Management &amp; Duty of Care For organizations that need duty-of-care capabilities, mTrip provides traveler-aware alerts, incident monitoring, and location-based communication. Administrators can define alert rules by region, incident type, or severity; choose delivery channels (push, email, SMS); and target recipients by traveler role (e.g., traveler, tour leader, risk manager). Real-time location awareness (subject to privacy settings and user consent) and itinerary context help teams contact the right people quickly. Audit trails document what was sent and when, supporting policy compliance and incident review. APIs and Integrations mTrip’s API layer connects the platform to booking engines, CRMs, mid-office tools, external content sources, and analytics stacks. Agencies can ingest bookings, update traveler records, push or pull itinerary content, and trigger notifications from their existing systems. This approach preserves established workflows while enabling a progressive digital roadmap. Because modules are decoupled, organizations can start with mobile delivery, add itinerary creation later, enable risk features for select accounts, or pilot new integrations without re-platforming. Brand Control, Personalization, and Multilingual Support Every surface—mobile, web, and PDF—maintains the agency’s brand. Content can be personalized by traveler, account, market segment, or language. Multilingual support extends to destination content, static UI strings, and agency-authored text blocks. Combined with offline capabilities and device-level accessibility features, mTrip ensures travelers receive a coherent, inclusive experience wherever they are. Operational Impact Agencies using mTrip reduce manual formatting, PDF versioning churn, and fragmented messaging across email threads and messaging apps. They replace one-off documents with living itineraries that update automatically, keep travelers engaged via branded mobile apps, and standardize delivery across markets. For sales and marketing teams, the platform reinforces brand presence at every stage of the journey. For operations, it provides a reliable framework to scale service without sacrificing quality. Security, Scalability, and Support mTrip is built to support enterprise requirements with data protection, privacy controls, and role-based permissions. The platform scales from boutique specialists to multinational networks with distributed teams and layered approval models. Professional onboarding, documentation, and support help teams configure templates, rules, and integrations to match real-world processes. Proven Platform Founded in 2009 and headquartered in Montreal, mTrip serves clients across more than 35 countries and has powered millions of traveler experiences. Since joining MisterFly Group in 2018, the company continues to invest in product depth and connectivity—advancing mobile, itinerary, risk, and document workflows so travel providers can deliver a modern, branded experience with less effort and greater consistency.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 8

**User Satisfaction Scores:**

- **Ease of Use:** 9.7/10 (Category avg: 8.9/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [mTrip](https://www.g2.com/sellers/mtrip)
- **Company Website:** https://www.mtrip.com
- **Year Founded:** 2009
- **HQ Location:** Montreal, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/mtrip/ (17 employees on LinkedIn®)
- **Ownership:** Digitrips

**Reviewer Demographics:**
  - **Top Industries:** Leisure, Travel &amp; Tourism
  - **Company Size:** 56% Mid-Market, 22% Small-Business


### 14. [PHPTRAVELS](https://www.g2.com/products/phptravels/reviews)
  PHPTRAVELS is a script designed for travel agencies that want to move their operations online, helping them setup a fully-working online booking business.


  **Average Rating:** 3.3/5.0
  **Total Reviews:** 7

**User Satisfaction Scores:**

- **Ease of Use:** 9.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [PHPTRAVELS](https://www.g2.com/sellers/phptravels)
- **Year Founded:** 2012
- **HQ Location:** Lahore, PK
- **Twitter:** @PHPTRAVELS (103 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/phptravels/ (25 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 75% Small-Business, 25% Mid-Market


### 15. [Vamoos](https://www.g2.com/products/vamoos/reviews)
  Vamoos, the app for travel companies, helps create exceptional experiences by bringing any trip to life with all the information their clients need at their fingertips. It adds excitement before and during their travels, and increases customer loyalty and satisfaction to keep them coming back. Vamoos can be branded and set up in minutes, and allows its clients to create completely bespoke travel experiences. - Vamoos brings a trip to life before it even begins, creating excitement for your clients as soon as they book with beautiful imagery, a countdown timer. - It has everything your clients need at their fingertips, giving them access their itineraries, hotels, excursions, flights and so much more in one place. Anytime. Anywhere. All available offline. - Vamoos creates bespoke travel experiences. Make the app as personal or as generic as you wish based on the information your clients want. - It produces 50% higher rebooking rates and increased customer loyalty To book a demo, email us at info@vamoos.com, or visit https://www.vamoos.com/for-travel-companies/.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 7

**User Satisfaction Scores:**

- **Ease of Use:** 8.9/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.7/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Vamoos](https://www.g2.com/sellers/vamoos)
- **Year Founded:** 2013
- **HQ Location:** Grays Inn, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/vamoos/ (32 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Leisure, Travel &amp; Tourism
  - **Company Size:** 86% Small-Business


### 16. [Tourwriter](https://www.g2.com/products/tourwriter/reviews)
  End-to-end tour operator software for luxury and bespoke travel companies who want to design, sell and manage complex, multi-destination itineraries. - Quote faster without sacrificing detail. - Keep suppliers, pricing, and itineraries in one place. - Send living documents, not dead PDFs. - Track the full journey from quote to departure. Tour operators using Tourwriter reduce quote creation time by 70% while eliminating the pricing errors and version confusion that damage client trust. Connects with Xero (accounting), Stripe (payments), Axus and Vamoos (traveller apps), Google Maps, and WordPress. Customers report it takes just 30 minutes to learn to use Tourwriter and onboarding has never been faster with our AI powered data loading team.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 6

**User Satisfaction Scores:**

- **Ease of Use:** 8.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.7/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Tourwriter](https://www.g2.com/sellers/tourwriter)
- **Year Founded:** 2004
- **HQ Location:** Wellington, NZ
- **LinkedIn® Page:** https://www.linkedin.com/company/tourwriter (38 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Leisure, Travel &amp; Tourism
  - **Company Size:** 83% Small-Business


### 17. [Regiondo](https://www.g2.com/products/regiondo/reviews)
  Regiondo is the all-in-one booking system for leisure and activity providers to book and manage appointments and activities via your own website. Our experts ensure a smooth booking process, the system can be professionally linked to your own website, adapted to your individual design and mobile optimized. We also include an extensive marketing network and specific user analyses. Increase your sales by 30% and connect to Viator, Expedia Local Expert, Get Your Guide, Musement and other channels through our Channel Manager- over 7,500 tour and activity providers power their revenue with Regiondo.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Ease of Use:** 8.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 7.5/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Regiondo](https://www.g2.com/sellers/regiondo)
- **Year Founded:** 2011
- **HQ Location:** Munich, DE
- **Twitter:** @regiondo (646 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/regiondo (124 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Small-Business


### 18. [Rezometry](https://www.g2.com/products/rezometry/reviews)
  What Is Rezometry? Rezometry is a comprehensive reservation, operations, and business management software platform built specifically for small and mid-size multi-day tour operators. Designed to simplify the entire lifecycle of a tour—from product creation to booking to post-trip reporting—Rezometry brings all core functions into one integrated, easy-to-use system so operators can work smarter, reduce manual tasks, and grow their business with confidence. Rezometry helps tour companies manage complex, multi-day itineraries; automate online bookings; handle payments and invoicing; organize supplier contracts; track availability; deliver client documents; and maintain full mid-office and back-office control. The platform includes robust CRM tools, automated workflows, and detailed financial reporting, giving tour operators everything they need to run efficient, scalable operations. With Rezometry, tour operators can: Build and manage travel products, fixed packages, dynamic packages, and custom itineraries Offer secure online booking with options, upgrades, and add-ons Streamline reservations across multiple sales channels Automate invoicing, payments, vendor requests, and guest communications Provide a client self-service portal for traveler information and documents Track receivables, monitor profitability, and access real-time business insights Create shareable booking pages for individual trips with integrated payment links Connect with key partners for payment processing, CRM, sales channels, itinerary tools, and more Unlike generic booking or travel-planning tools, Rezometry is purpose-built for the operational demands of multi-day tours, making it ideal for group tour providers, small operators scaling up, specialty tour businesses, and any company that needs reliable, end-to-end reservation management. By consolidating essential functions—sales, operations, finance, and customer management—into one platform, Rezometry helps tour operators reduce errors, eliminate spreadsheets, improve traveler experience, and ultimately increase bookings and revenue. Whether you’re looking to streamline day-to-day operations or prepare your business for long-term growth, Rezometry delivers a complete, affordable, and modern software solution that transforms how small and mid-size tour companies manage their tours. And our powerful integrations with industry leaders like Hotelbeds, Wetu, WeTravel, Ventrata, Viator, Google Images, ChatGPT, Synxis, Travelclick, and Inntopia are designed to boost your productivity and revenue. Rezometry is committed to enhancing sales, increasing efficiency, and simplifying operations for tour operators.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 7

**User Satisfaction Scores:**

- **Ease of Use:** 8.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Rezometry](https://www.g2.com/sellers/rezometry)
- **Year Founded:** 1989
- **HQ Location:** Plantation, US
- **Twitter:** @Rezometry (58 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/9266686/ (4 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Leisure, Travel &amp; Tourism
  - **Company Size:** 100% Small-Business


### 19. [Signature](https://www.g2.com/products/sriggle-signature/reviews)
  Signature is a robust end to end platform for Travel &amp; Tourism world developed by industry experts. Backed by state-of-the-art technology with artificial intelligence which reduces turnaround time and enhances business efficiency. It has been carefully crafter to cater to diversified business needs. The screens are user friendly with easy navigation. It supports all the major browsers and devices. The application has been segregated into modules with each module depicting the function of a specific division in a travel company like, Tariff, Operations, Finance Team. Every process is backed by a maker and checker approach to ensure accurate data goes into the system. Detailed information of every action is captured as part of audit trail. Signature facilitates managing the suppliers, clients, creating and managing quotations, bookings, doing financial transactions etc.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Ease of Use:** 10.0/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Sriggle](https://www.g2.com/sellers/sriggle)
- **Year Founded:** 2015
- **HQ Location:** Faridabad, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/sriggle (67 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Small-Business, 25% Mid-Market


### 20. [TripBuilder](https://www.g2.com/products/tripbuilder/reviews)
  Nezasa TripBuilder is a comprehensive platform that empowers companies to seamlessly manage itineraries from beginning to end helping travel businesses to create unforgettable travel experiences, minimise manual tasks, and increase sales by tapping into diverse supply sources and expanding into new markets. TripBuilder is an AI-powered enterprise SaaS solution that allows travel brands to plan, book, and manage post-booking operations for all types of packages, from multiday tours and multicenter trips to simple dynamic packages. Designed with the needs of enterprise-level tour operators, online travel agencies, and DMCs in mind, the solution supports multiple business models, including B2B, B2C, and B2B2C. TripBuilder combines the best of SaaS with AI-powered capabilities, an API-centric architecture, and an app ecosystem, all while offering world-class support.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 7

**User Satisfaction Scores:**

- **Ease of Use:** 7.5/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.4/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Nezasa](https://www.g2.com/sellers/nezasa)
- **Year Founded:** 2012
- **HQ Location:** Zurich, CH
- **Twitter:** @nezasatravel (632 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/nezasa/ (62 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Leisure, Travel &amp; Tourism
  - **Company Size:** 57% Small-Business, 29% Mid-Market


### 21. [FlyAkeed](https://www.g2.com/products/flyakeed/reviews)
  FlyAkeed is a travel tech platform with an intuitive, user-friendly interface designed to streamline corporate travel processes, making it easier and more efficient for businesses to manage their travel needs. FlyAkeed’s technology-driven approach simplifies travel management, boosts productivity, and provides top-notch support every step of the way. With features like auto approvals, expense management, live reports &amp; insights, we empower businesses to take control of their travel operations. With a commitment to innovation and user-centric design, we help businesses save time and optimize costs while delivering a seamless and hassle-free travel experience.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 2

**User Satisfaction Scores:**

- **Ease of Use:** 10.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [FlyAkeed](https://www.g2.com/sellers/flyakeed)
- **Year Founded:** 2015
- **HQ Location:** Al Rabie, SA
- **Twitter:** @FlyAkeed (6,896 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/flyakeed (185 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (2 reviews)
- Ease of Use (2 reviews)
- Efficiency (2 reviews)
- Simplicity (2 reviews)
- Booking Management (1 reviews)

**Cons:**

- Limited Functionality (1 reviews)
- Receipt Management (1 reviews)
- Time-Consuming (1 reviews)

### 22. [Q Travel Cloud](https://www.g2.com/products/q-travel-cloud/reviews)
  Q Travel Cloud is an inventory software for small tour operators.


  **Average Rating:** 3.3/5.0
  **Total Reviews:** 2

**User Satisfaction Scores:**

- **Ease of Use:** 6.7/10 (Category avg: 8.9/10)
- **Quality of Support:** 6.7/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Acqua](https://www.g2.com/sellers/acqua)
- **HQ Location:** N/A
- **Twitter:** @QTravelCloud (9 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/732948 (12 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Enterprise, 50% Small-Business


### 23. [Revelex Travel Negotiator](https://www.g2.com/products/revelex-travel-negotiator/reviews)
  Revelex Travel Negotiator is a globally recognized full-featured internet booking engine that enables consumers to make travel reservations via the internet. RTN provides travel agencies with the ultimate solution for travel planning and booking.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 2

**User Satisfaction Scores:**

- **Ease of Use:** 8.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 7.5/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Revelex](https://www.g2.com/sellers/revelex)
- **Year Founded:** 1999
- **HQ Location:** Boca Raton, US
- **Twitter:** @Revelex_ (73 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/85300 (41 employees on LinkedIn®)
- **Phone:** 18777383539

**Reviewer Demographics:**
  - **Company Size:** 100% Enterprise


### 24. [Technoheaven TMS](https://www.g2.com/products/technoheaven-tms/reviews)
  Travel Management Software is an all-inclusive, professional travel software solution integrated with online booking technology.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 2

**User Satisfaction Scores:**

- **Ease of Use:** 10.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Techno Heaven Consultancy](https://www.g2.com/sellers/techno-heaven-consultancy)
- **Year Founded:** 2013
- **HQ Location:** Vankal, IN
- **Twitter:** @TechnoHeavenC (128 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/technoheaven-consultancy (108 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Mid-Market, 50% Small-Business


### 25. [tramada](https://www.g2.com/products/tramada/reviews)
  Tramada is a fully integrated CRM module allowing you to proactively market and build enhanced customer relationships.


  **Average Rating:** 3.5/5.0
  **Total Reviews:** 2

**User Satisfaction Scores:**

- **Ease of Use:** 7.5/10 (Category avg: 8.9/10)
- **Quality of Support:** 7.5/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Tramada Systems](https://www.g2.com/sellers/tramada-systems)
- **HQ Location:** Sydney, AU
- **LinkedIn® Page:** https://www.linkedin.com/company/tramada-systems (26 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Mid-Market, 50% Small-Business




## Parent Category

[Travel Arrangement Software](https://www.g2.com/categories/travel-arrangement)




---

## Buyer Guide

### What You Should Know About Travel Agency Software

### What is Travel Agency Software?

Travel agency software provides a home-based travel agent or online travel agency with tools to run their business. Solutions will often include administrative tools for acquiring and maintaining clients, the ability to accept online payments, and an online booking engine for flights, hotels, and transportation.

Effective travel agency software will be customizable to the specific requirements and needs of travel agencies. Travel agency solutions ultimately ease existing workflows and automate processes, both on the front and back ends of online travel portals. Users turn to travel agency software to save time and reduce errors, so the tool should be easy to use.

Buyers should look for travel agency software that combines all functionalities and features onto a singular platform. Aspects like managing reservations, tracking invoices, reconciling payments, and updating and monitoring catalogs full of travel data are made easier when all that information lives on one platform. Additionally, buyers should consider travel agency software that provides an effective search functionality. Agents will benefit from a tool that they can effortlessly search and find crucial information like customer preferences, undiscovered deals, and vacation trends.

With travel agency software, users can automate tasks like emailing customers their travel booking confirmations and reminders about upcoming trips. Through that automation, travel agents can both save time and potentially get in front of any possible issues that may arise. Most travel agency software have [CRM](https://www.g2.com/categories/crm) functionality, which will help develop sales and strengthen relationships with customers. Users can rely on stored, organized, and tracked customer data to identify potential loyal customers, mass contact loyal clients when necessary, effectively market services, and cut through all the white noise of unpersonalized advertisements.

Travel agents are an indispensable player in travel agencies. Some travel agency software tracks the performance of travel agents, which can be used to monitor customer service for quality. Additionally, [performance management](https://www.g2.com/categories/performance-management) functionality can be leveraged to reduce errors or mistargeting efforts. Buyers should consider whether their business would benefit from a bundled performance management functionality and look for software that specifically features it.

Key Benefits of Travel Agency Software

- Align with CRM or [ERP software](https://www.g2.com/categories/erp)
- Boost overall travel agency sales
- Offer marketing modules to optimize customer targeting
- Track inventory and reduce errors or unnecessary duplicate pieces of data
- Improve overall business processes
- Facilitate the creation of loyalty or other incentive programs

### Why Use Travel Agency Software?

Travel agency software helps agencies streamline time-consuming tasks like managing reservations and payment, invoicing for individuals and groups, tracking travel agent commissions, and complying with travel industry regulations. Buyers should look for solutions that provide premade templates or allow the creation of them to save even more time on such tasks.

**Travel Agent Portal —** Travel agent portals provide an agent with tools for flight booking, hotel booking, and activity and transportation booking all in one place. Agents can create a complete itinerary for their clients using a single booking software. An agent can also change bookings and airline tickets as needed. With all this information in one place, an agent can easily meet all of a client’s needs.

**Payment Gateway —** The ability to pay for a reservation as it is made greatly reduces turnaround time. Online travel agency software often includes the ability to make and accept payments in order to make it easy for travel agents to charge their clients.

**Channel Manager —** A channel manager can help find the best travel deals available so agents can ensure that they are finding their clients the best possible price. By comparing multiple booking engines and travel sites, an agent can pick the best price for a client’s budget. Making a travel reservation can be stressful, which is often why clients reach out to travel agents. With a built-in channel manager, agents can be sure that they are making a reservation at the best price. Booking travel often includes multiple reservations for flights and hotels, so the ability to easily find the best deals is very important for travel agents.

### Who Uses Travel Agency Software?

**Travel Agents —** Any travel agent can benefit from travel agency software. Whether they work for a host agency or independently, travel agency software helps organize a travel agency business from administration and client relations to reservation booking.

**Tour Operators —** Tour operators can use travel agency software to organize and book their tours. These tour operators are often creating travel tours that include multiple cities or countries, so each location will require a hotel reservation and travel for a group of people. Using travel agency software, a tour operator can make several reservations at once for a designated number of people.

### Kinds of Travel Agency Software

**Business vs. Leisure —** The requirements for corporate travel can differ from those of individual or group leisure travel. Buyers should look closely at the different kinds of travel agency software and determine whether it supports business travel. Buyers should also consider whether they want a solution that specializes in one or the other.

### Travel Agency Software Features

**Travel Portal —** Travel portals allow travel agents to make bookings for multiple types of reservations all in one place. A travel portal may combine a hotel booking engine, flight booking engine, activity booking engine, and transportation booking engine into a single travel agency booking engine that can be accessed from any computer with an online connection. Having the ability to make all of these bookings in one place makes it easy for an agent to create a complete itinerary for a client.

**Billing and Invoicing —** Travel agents are often working with multiple clients at once, so being able to organize invoices and keep track of payments is extremely important. Travel agency software will therefore often contain features similar to [billing software](https://www.g2.com/categories/billing) and [invoice management software](https://www.g2.com/categories/invoice-management) to manage these aspects of the business.

**CRM —** By serving multiple clients at once, travel agents need a means to keep track of those clients and maintain a relationship with them after their trip has been booked. [CRM software](https://www.g2.com/categories/crm) features make it easy to keep track of clients and maintain contact after a transaction has been completed.




