Work order system along with the iService Desk to do work order requests. Also, I like the WebTMA GO so technicians do not have to be at a computer to update time etc. to work orders. Review collected by and hosted on G2.com.

In the custodial module, I do not like the fact that you cannot see who the assigned custodian is on the inspection itself. It makes it difficult when trying to do reporting on this information. Review collected by and hosted on G2.com.

Ease of utilizing reports and paper free Review collected by and hosted on G2.com.

meters are not integrated into the work orders for ease of seeing when a service was done for that asset without having to write it into the request for easy viewing Review collected by and hosted on G2.com.

I can track all work done in buildings, by equipment, asset, vehicles, etc. We mostly use this for work orders and dashboard. No other programs. Review collected by and hosted on G2.com.

I like to use keyboard shortcuts....I HATE using the mouse! I'm sure there is a way with this, but I lost all of that when we went from Desktop (I think!) I could probably be very wrong!! Review collected by and hosted on G2.com.

It is a great way to track work orders, time, labor, and equipment. The software is very helpful for what we need to run our department. Review collected by and hosted on G2.com.

Nothing to say about what I dislike about TMA. Review collected by and hosted on G2.com.

Knowledge templates- there is a wide variety of topics. Review collected by and hosted on G2.com.

some topics are not listed and are too specific, in that case need to work with customer service. Review collected by and hosted on G2.com.

Customer service is great, I like the web functionality. Review collected by and hosted on G2.com.

I have found Web TMA & to be very glitchy. Review collected by and hosted on G2.com.

The ability to create custom SQL statements and have custom desktop experiences using MyPages. Review collected by and hosted on G2.com.

Sometimes I run into things that just are not available when trying to accomplish reporting requests. Review collected by and hosted on G2.com.

If I need to gather information about past work orders I can do that whether I'm looking at last week or 2 years ago. Review collected by and hosted on G2.com.

I cannot look for just one listing. If I'm looking just for HVAC, I have to get everything. Review collected by and hosted on G2.com.

The system's ease of use and vendor support. Review collected by and hosted on G2.com.

I cant seem to find anything that I dislike about the solution or the company. Review collected by and hosted on G2.com.

Robust system, keeps track of lots of data, very flexible Review collected by and hosted on G2.com.

User experience could be improved, tough to navigate until you're familiar with the system Review collected by and hosted on G2.com.