# Website Toolbox Forums Reviews **Vendor:** Website Toolbox **Category:** [Online Community Management Software](https://www.g2.com/categories/online-community-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 14 ## About Website Toolbox Forums The easiest way to create your community forum in the cloud. No coding, software, or servers required. Fully customizable, single sign on, embedded into your website, robust security controls, and monetization via fees or ads. Typical forum systems have hundreds of settings that take a lifetime to understand and manage. Great software should be intuitive. It shouldn't take days of your life to set up and manage. We make forums simple, easy, and user-friendly. Find out more by taking the features tour. ## Website Toolbox Forums Reviews ### 1. Easy to use, very customizable. **Rating:** 5.0/5.0 stars **Reviewed by:** Zachary O. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2019 **What do you like best about Website Toolbox Forums?** I like how easy it is to use this service, it intergrates nicly into my website, has a mobile version, and has many themes and layouts to pick from. **What do you dislike about Website Toolbox Forums?** Could have a more simply admin homepage, instead of digging around everywhere to edit user roles, for etc. **Recommendations to others considering Website Toolbox Forums:** It's good if you want a easy to use forum system for PC and Mobile with a friendly interface and easy intergration into your current website. Everyone will like how simplicity of the forums. **What problems is Website Toolbox Forums solving and how is that benefiting you?** I use this service for my Team Fortress 2 game servers, the forums is a good way to communicate with my members, and many people use it to make an application to sign up to be a Staff member on my servers. It's very easy for them to do this. ### 2. A community of magicians... **Rating:** 5.0/5.0 stars **Reviewed by:** Rudy T. | Magician, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2019 **What do you like best about Website Toolbox Forums?** Website Toolbox has allowed me to create a very real community with magicians from around the world. **What do you dislike about Website Toolbox Forums?** The only downside it that my forum members and I have come to really love an older theme. We tried some of the newer ones, but didn’t quite like the look of them. Retaining an older theme has not allowed us to enjoy some of the features of the newer themes, such as tagging users in a post. **What problems is Website Toolbox Forums solving and how is that benefiting you?** As brick and mortar magic shops have become a thing of the past, my forum allows magicians a place to gather and share ideas about the art of magic. ### 3. Simple and effective interface to host a forum **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Animation | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Website Toolbox Forums?** The ease of launching a forum and ongoing maintenance without worrying about hosting or software maintenance. **What do you dislike about Website Toolbox Forums?** Some of the templates are outdated and I had issues with support for a short while but I believe it was more geared towards one associate versus a company-wise issue as other instances I’ve reached out haven’t caused concern. **Recommendations to others considering Website Toolbox Forums:** The forums are very clean and when I’ve needed support the team has been great about responding timely and fixing issues on the back end which arose for me. Thank you. I found this solution better than owning the software and maintaining the backend - I needed a solution which was simple to maintain and keep operating without worries of bandwidth, hosting, upload restrictions. **What problems is Website Toolbox Forums solving and how is that benefiting you?** I wanted a better way for the readers of my site to communicate and share news when we weren’t able to directly. **Official Response from Sandeep Sondhi:** > I’m glad you’ve loved how easy Website Toolbox is and how helpful our support is! Thanks for your feedback regarding the themes. We’ve launched several new themes over the last few months and are working on many more. Two new themes currently undergoing testing are Lights Out (a dark theme) and Compact. A texturized theme, seamless embed-first theme, and others are also in development! ### 4. Website Toolbox Forums exactly what I needed **Rating:** 5.0/5.0 stars **Reviewed by:** Cliff S. | Owner, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Website Toolbox Forums?** I love the fact that the company website basically helps you along, instructing you how to use the forum and customize it at every step of the way. The customer service is amazing too. **What do you dislike about Website Toolbox Forums?** I don't love the fact that you cannot easily add new pages to the site, but they say it's a feature they're working on. **What problems is Website Toolbox Forums solving and how is that benefiting you?** Well, I had no idea how to even START a forum, and this provided the exact thing I was looking for. The benefits have been great - bringing all my Doctor Who friends from all over the globe back in one place again! ### 5. Great economical choice for adding a forum to your website! **Rating:** 5.0/5.0 stars **Reviewed by:** Mark L. | Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2019 **What do you like best about Website Toolbox Forums?** The cost of the forum software and the ease of adding the software to our website were key features for us. We reviewed several forum platforms and Website Toolbox had the most features and was the most economical. **What do you dislike about Website Toolbox Forums?** There is not much that we do not like, we would like the platform to have some additional features such as more extensive customization and the ability to group forum users in different ways. **Recommendations to others considering Website Toolbox Forums:** More options for forum customization. **What problems is Website Toolbox Forums solving and how is that benefiting you?** The forum software allowed our users to communicate with one another and problem solve product related questions. **Official Response from Sandeep Sondhi:** > Hi Mark! I'm glad you thought the forum was economical and easy to add to your website. You can group users by creating custom user groups. Aside from our robust theme editor and advanced CSS customization, we're constantly adding new customization capabilities. Please do get in touch and let us know which specific customization abilities you're looking for so that we can prioritize our development roadmap accordingly. Thank you! ### 6. Easy to setup forums. Good spam protection **Rating:** 4.0/5.0 stars **Reviewed by:** Pierre B. | Founder - Software Architect, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Website Toolbox Forums?** Forums are easy to set up. Spam protection is good. **What do you dislike about Website Toolbox Forums?** Sometimes not being fully in control can be a problem. E.g. recent platform updates brought features and changes that did not fit our use of the forums. It took several messages to support for our forums to again be configured to our liking **What problems is Website Toolbox Forums solving and how is that benefiting you?** Self-managed (PHP based) forums were very prone to fake users and spam ### 7. Easy to Set up, Administer and Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Website Toolbox Forums?** The initial setup of our forum as quick and easy. Customizing it went smoothly. Our users (many are tech challenged) find the forum easy to use and intuitive. **What do you dislike about Website Toolbox Forums?** Once set up, the forum serves our customer base seamlessly. We've had no issues with the forum for over a year. **What problems is Website Toolbox Forums solving and how is that benefiting you?** We were looking for an easy-to-use and easy-to-maintain forum where customers could comment and discuss. Privacy is key. Our forum is only available to our members. Most of our customers do not use Facebook and appreciate the ease of use of our forum. ### 8. I find website toolbox forum easy to manage and effecient with issues - if any occur **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Website Toolbox Forums?** Simple to use and quick service if we encounter a problem **What do you dislike about Website Toolbox Forums?** Sometimes the time difference causes a delay in issues being addressed **Recommendations to others considering Website Toolbox Forums:** It is an easy and cost effective way of allowing people to share issues confidentially with others - especially in a health environment such as ours - where we want to encourage people to open up about their bladder problems **What problems is Website Toolbox Forums solving and how is that benefiting you?** Our charity is patient focussed and it is gteat to have a secure site where they can exchange ideas and share conditions with like minded individulas ### 9. Have been using Webste Toolbox for 6 months an enjoy the huge capabilities **Rating:** 4.0/5.0 stars **Reviewed by:** Olivier T. | Chief Executive Officer, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2019 **What do you like best about Website Toolbox Forums?** Unlimitted capabilities to create and integrate forums into several websites. Flexibility in term of integration and customization. Subscription based on usage instead of on users, which make the solution very affordable for small businesses. Excellent support. **What do you dislike about Website Toolbox Forums?** Not enough web analytics to better understand user behaviors, i.e. ability for the admin to see which members have visited which pages. **Recommendations to others considering Website Toolbox Forums:** Have a clear plan about what you want to create before starting the implementation. Adapt all along as Website Toolbox may not have what you want but will have a feature that will bring you pretty close to your initial product idea. Don't be afraid to contact support: They have been very helpful. **What problems is Website Toolbox Forums solving and how is that benefiting you?** Building a social network almost as powerful as LinkedIn within any website. **Official Response from Sandeep Sondhi:** > Thanks for your wonderful review, and for your suggestion regarding how to improve our platform, Olivier! ### 10. Easy-to-use service backed by great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2019 **What do you like best about Website Toolbox Forums?** The service is excellent, and much more reliable than the enormous headache of trying to host it myself. And support is very responsive and helpful. Highly recommended! **What do you dislike about Website Toolbox Forums?** Recently there have been problems with people not getting their notifications when expected. And like any other software there are occasional bugs that cause issues as well as service interruptions. **What problems is Website Toolbox Forums solving and how is that benefiting you?** Taking off the headache of running the software infrastructure myself has been a huge benefit. **Official Response from Sandeep Sondhi:** > I'm glad to know that you've found Website Toolbox to be much better than hosting the forum yourself and that our support team has been helpful. We've been working very hard to improve the notifications system. With the various changes we've made over the last few months, I'm glad to report that notifications are being delivered in a timely manner now. If you still face any issues with this, please let us know and we'll investigate it right away. We take service interruptions extremely seriously. Over the last 20 years in business, we've maintained a 99.999% uptime. Most years we have a 100% uptime. Thank you for your feedback. We'll use it to continually improve. ### 11. Website Toolbox - Simlle, effective and FREE! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Website Toolbox Forums?** So easy to use. Setup is straightforward. Easy to maintain & a simple way for our members to be part of an online community. **What do you dislike about Website Toolbox Forums?** Nothing! Fit for our purpose & to date I have not had any issues. **What problems is Website Toolbox Forums solving and how is that benefiting you?** Creating an online community for an Angling Club where members can discuss various topics & information easily shared. ### 12. Great service and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2019 **What do you like best about Website Toolbox Forums?** I love that this integrates directly into my website, making it look seamless. Any time I have had questions or comments, they are extremely receptive and have gone above and beyond in trying to integrate with another service that I use **What do you dislike about Website Toolbox Forums?** I wish that our members could automatically be enrolled when becoming members, but this is also on our other service, in which Website Toolbox has tried to make work **What problems is Website Toolbox Forums solving and how is that benefiting you?** Discussion board for all members. Love the ability to reply directly by email now. Thank you SO much for adding that! ### 13. Useful collaboration tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about Website Toolbox Forums?** You can create your own top level topics. You can attach various things to a post - audio, video, documents, etc. **What do you dislike about Website Toolbox Forums?** The notifications and settings are a little confusing. **What problems is Website Toolbox Forums solving and how is that benefiting you?** None currently. ### 14. Simple and easy-to-use Forum **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2019 **What do you like best about Website Toolbox Forums?** Website Toolbox is very simple to manage and make changes to. **What do you dislike about Website Toolbox Forums?** It is doesn't integrate directly with teachable. We've managed to do it but it is not very neat. **What problems is Website Toolbox Forums solving and how is that benefiting you?** It has allowed me to add a forum to my Teachable school. ## Website Toolbox Forums Discussions - [What is Website Toolbox Forums used for?](https://www.g2.com/discussions/what-is-website-toolbox-forums-used-for) - [View Website Toolbox Forums pricing details and edition comparison](https://www.g2.com/products/website-toolbox-forums/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-05+19%3A21%3A39+-0500&secure%5Bsession_id%5D=6c2a63f8-6c2d-4534-b2d7-b17967c6bd71&secure%5Btoken%5D=60bc48e457d366778596a8fb00733d7202db6f4ad11ed58a58356c6517326cd2&format=llm_user) ## Website Toolbox Forums Features **Community Building** - Member Profiles - Email & Notifications - Member Discovery - Member Referrals - Community Spaces - Paid Memberships - Multimedia Sharing - Courses **Community Improvement** - Gamification - Polls & Questions - Automation Rules **Customer Analytics** - Community Insights - Community Engagement Analytics - Downloadable Reports **Community Management** - Live Streaming - Chat & Messaging - Events Management - Admin Roles & Permissions **Agentic AI - Online Community Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Website Toolbox Forums Alternatives - [Discourse](https://www.g2.com/products/discourse/reviews) - 4.0/5.0 (68 reviews) - [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) - 4.4/5.0 (388 reviews) - [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) - 4.4/5.0 (427 reviews)