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Webscale AI

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AI Shopping Assistant. One conversation covering product discovery, guided comparison, pre-sales questions, order management, returns and support. A shopper who asks whether a part fits, then asks where their order is, does not start again in a second tool with no memory of the first exchange. Answers are grounded in the merchant's live catalog and account data, and guardrails are configured per category and per agent, which matters for regulated and high-consideration catalogs. Audience Segmentation. Build audiences in natural language and get live, self-updating segments without an analyst queue, then activate them in tools like Klaviyo. Customer Data Platform and Business Intelligence. The first-party data foundation underneath both, queryable in natural language. Platform coverage. Shopify, Adobe Commerce, Magento and Shopware.

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