Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great endpoint protection"
5/5
What do you like best about Webroot Business Endpoint Protection?

Webroot does not tax the local system resources to run; it's constantly monitoring the environment and even integrates with the browser to inform users with trust levels of search results. Review collected by and hosted on G2.com.

What do you dislike about Webroot Business Endpoint Protection?

As an end user, nothing about the setup or operation has caused any issues. Don't see any need for improvement. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of Webroot

We are so happy to hear that Webroot Business Endpoint Protection has been serving you well. Thank you for leaving a positive review for this product.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Webroot Review from IT MSP Professional"
1.5/5
What do you like best about Webroot Business Endpoint Protection?

The thing i liked best about Webroot is its tight integration with MSP Products and Vendors. Review collected by and hosted on G2.com.

What do you dislike about Webroot Business Endpoint Protection?

What i dislike about Webroot is it's actual ability to protect the endpoint properly. It seems to be behind the security curve. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of Webroot

I am sorry to hear that you believe Webroot Endpoint isn't up to your standards. I'd be interested to receive some more specific feedback from you. I'm curious if you've looked into our partnership with Blackpoint to provide an MDR offering - perhaps this would be a good service for you if you're looking into EDR solutions?

Please reach out to our business support team if you have any questions: https://www.webroot.com/us/en/business/support/contact

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Making Endpoint Protection easy"
5/5
What do you like best about Webroot Business Endpoint Protection?

The most helpful aspect of Webroot Business Endpoint Protection is how easy it is to use once it's rolled out. Work with your IT team to put any exceptions in place and once done, you have an endpoint protection tool which gives you and your company confidence. Review collected by and hosted on G2.com.

What do you dislike about Webroot Business Endpoint Protection?

At this moment, I am yet to find any dislike's with the product. I've used it at 2 companies personally and also managed it for my clients. Being on both sides allows me to see all aspects of the product and I am happy with both. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of Webroot

Thank you for leaving us a review for our Endpoint Protection product! We're glad to hear that it's been easy to implement and our support team has been helpful.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Easy and reliable"
5/5
What do you like best about Webroot Business Endpoint Protection?

Since using it the best thing about it is how easy it is to use and setup. Review collected by and hosted on G2.com.

What do you dislike about Webroot Business Endpoint Protection?

Cant seem to think of anything yet it just runs smoothly and not run into any issues Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Best Protection software"
4.5/5
What do you like best about Webroot Business Endpoint Protection?

Doesn't take long time to be installed

doesn't take large space on HD.

Communicate with the server and commands run from admin console received in short time.

Simple to be used by admin and end user Review collected by and hosted on G2.com.

What do you dislike about Webroot Business Endpoint Protection?

I have to deactivate the computer from admin console but can't remove it.

I have to open a tic with the support to remove it for me. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of Webroot

Thanks for leaving us a review with some detailed and honest feedback!

Jonathan W.
JW
Jonathan W.
Technician
Mid-Market (51-1000 emp.)
"Webroot Business Endpoint Protection"
5/5
What do you like best about Webroot Business Endpoint Protection?

One of the most valuable features of the Webroot platform is how easily managed it is. The ease of use in controlling policies and administering clients' endpoints is a key feature in making it fantastic. Review collected by and hosted on G2.com.

What do you dislike about Webroot Business Endpoint Protection?

I have to stretch to come up with downsides. The one thing that could use some improvement is the portal where the webroot training is housed, you can access all of the free training effectively, there are just a lot of pages and popups involved, and it could be streamlined. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of Webroot

Glad to hear the policy control and safety you're experiencing is up to par - thanks for the review!

Barry H.
BH
Barry H.
owner
Small-Business (50 or fewer emp.)
"Webroot endpoint safety"
5/5
What do you like best about Webroot Business Endpoint Protection?

With Webroot endpoint I don't worry about my online safety or my customer's safety. I like the single pane of glass to configure all the endpoints.

Also the ability to change any or all of the settings, run commands etc, on the endpoint through a single pane of glass Review collected by and hosted on G2.com.

What do you dislike about Webroot Business Endpoint Protection?

The login process is cumbersome at times Review collected by and hosted on G2.com.

Response from Keenan Humphrey of Webroot

Thanks for informing us about your difficulty with the login process!

I'm glad you and your customers are feeling safe using Webroot!

JL
Jason L.
Network Administrator
Retail
Small-Business (50 or fewer emp.)
"Webroot is the lightweight solution to security in our corporate environment"
5/5
What do you like best about Webroot Business Endpoint Protection?

Webroot Antivirus is very lightweight with very little impact on local resources. the browser plugin is very useful and rarely interrupts browsing unless it deems a site dangerous. Generally, it just warns you in the search results about what rating each site has. This has allowed us a sense of security for our users both in-office and mobile as it is managed from a central online console we can reach from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Webroot Business Endpoint Protection?

Reseller renewals are easy, renewals purchased yourself are not seamless, sometimes upgrading certain hardware on a machine often duplicates the machine in the console. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of Webroot

Thanks for leaving us a review! Really appreciate the honest feedback about renewals.

Verified User in Computer Hardware
AC
Verified User in Computer Hardware
Mid-Market (51-1000 emp.)
"A low resource useful virus scanner"
3.5/5
What do you like best about Webroot Business Endpoint Protection?

The best thing for me is the low resources that the webroot scanner uses. It silently runs in the background doing what it needs to do and is decent at picking up anything on a machine that needs to be looked at. Integration with Automate works well and auto deployment causes no issues. Review collected by and hosted on G2.com.

What do you dislike about Webroot Business Endpoint Protection?

Sometimes a little slow for database updates and version updates can take time to deploy to all devices that are in the management portal. Some of the navigation on the portal could be improved. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of Webroot

Thank you for leaving us a review - appreciate your feedback regarding the management console UI.

Panagiotis K.
PK
Panagiotis K.
Partner Success Director
Mid-Market (51-1000 emp.)
"Simple / Fast/ Secure/ Pease of Mind! / Great Portal!"
5/5
What do you like best about Webroot Business Endpoint Protection?

1)Simple Web Console and Centralized Endpoint Management

2)Small install package, fast full scan, ultra low system requirements

3)Two years of use with more than 150 protected devices with no issues at all.

4)Nice MSP model

5)Great community

6)Zero date vulnerability protection

7)Nice reporting/alerting system

8)Integration with Datto RMM

9)There is no way to disable the security agent, having administration access. In order to disable the protection service you have to login as Administrator, in windows 10 safe mode, with no network connection. Review collected by and hosted on G2.com.

What do you dislike about Webroot Business Endpoint Protection?

I would prefer a better user management experience. We are in need of a multi tenant management console view for MSPs.

like: MSP console > Partners> End customers (of partner) sites Review collected by and hosted on G2.com.

Response from Keenan Humphrey of Webroot

Thanks for leaving us such a detailed review. Appreciate the honest feedback around user management.