Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"PT review of WebPT"
2/5
What do you like best about WebPT?

Pretty user friendly and the flow of the site makes sense- it is easy to click through for a daily note. Also, the waitlist feature is really nice. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

-Far too many drop boxes - each time you check yes a million more boxes open

-Not enough options for free text when in the objective portion of initial examinations

-inconvenient down times Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Use of WebPT in Physical Therapy Office"
3/5
What do you like best about WebPT?

The system is very user friendly and allows for the mainstreaming of the office. My favorite feature of this software is the ability to have the medical record in the same system with the schedule. The EMR feature of this software is excellent. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

This software is very buggy. We experienced lots of freezes and glitches in the beginning of using this software. Over time it improved but we were left with dropped service and office standstills several times because of these issues. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Web pt experience "
2/5
What do you like best about WebPT?

This platform makes it very easy to communicate with other disciplines in the clinical setting. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

Very biomechanical based and primarily designed for physical therapy practitioners. Difficult to make documentation as an OT concise Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"So easy to use"
4.5/5
What do you like best about WebPT?

We love how easy it is to use. We have some providers that are technologically challenged, and they love how easy it was to get started and work in WebPT. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

They are still improving things and when they do make improvements sometimes they mess the other functions up. Review collected by and hosted on G2.com.

GT
Gustavo T.
Medical Billing Manager
Medical Practice
Mid-Market (51-1000 emp.)
"Best company out there. "
4.5/5
What do you like best about WebPT?

Customer service. Up to date innovation and very easy to use. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

The in home usage for patients can be difficult at times. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"We love using Revflow"
5/5
What do you like best about WebPT?

Revflow from BMS is amazingI love this software. We have implemented this software to our company in November from scheduleview, It's amazing. Scheduling patients is much easier, taking payments is great. Love that we can generate any report that we need, We are able to see which patients have not finalized notes, what is on claim delay. It greatly improved our company. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

It takes time getting used to the system. Sometimes when we release claims from claim delay, they will show up a week later on claim delay stating that there are no auths on file. Then we have to manually contact Bms and have them manually do it for us. It is a hassle and wastes some time. Sometimes getting a ticket resolved takes more than one day. Review collected by and hosted on G2.com.

Verified User in Facilities Services
UF
Verified User in Facilities Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great software for physical therapy"
5/5
What do you like best about WebPT?

I love the new update! The new software now allows the therapists to easily add exercises and videos to the excercises to help patient with form and how to’s Review collected by and hosted on G2.com.

What do you dislike about WebPT?

On some days, the lagging gets serious. We had one day that it wouldn’t let anyone log in Review collected by and hosted on G2.com.

Rachel S.
RS
Rachel S.
Administrative Assistant
Small-Business (50 or fewer emp.)
"Love Web PT"
5/5
What do you like best about WebPT?

The ease of use, it is very user friendly! We have our insurance sorted by colors and this is one of my favorite features to be able to know what insurance a patient has based on the color of their appointment without having to go to their chart and look it up. It is very convenient to have access to all of the patients records and be able to access it by their name on the schedule. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

They only thing that I dislike about WebPT is that they do not have an app for tablets or phones. Many of our therapist use tablets while treating patients or use their phones to check their schedule while working in schools and it would be a nice option for them to have. Review collected by and hosted on G2.com.

Janet G.
JG
Janet G.
Administrator
Hospital & Health Care
Small-Business (50 or fewer emp.)
"WebPT has streamlined so many task in our PT, OT & ST outpatient clinic!"
4.5/5
What do you like best about WebPT?

The ease of use in WebPT is nice that the work flows from one task to the next so naturally. If you leave something out, you are usually prompted to go back and fill it in making almost impossible to mess anything up. On Medicare, if you forget to do your ten day progress note you can not go forward without doing it. All the checks and balances are there for the hurried therapist that can so easily get in a hurry and simply forget one simple detail. With WebPT, it pretty much reminds you of the little details that make big differences in compliance. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

It would be nice if there were more follow ups on signature other than just Medicare, after all, they are all required. I would like to see reports for all missing signatures. Also, I would like to see a report for expired POC's other that Medicare. Just Saying! Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"WebPT saves time and effort "
5/5
What do you like best about WebPT?

The thoroughness and efficiency. It’s easy to use and quick Review collected by and hosted on G2.com.

What do you dislike about WebPT?

Some redundancy with various parts of initial exam Review collected by and hosted on G2.com.