Alison L.
AL
Alison L.
Physical Therapist and Director of Operations
Small-Business (50 or fewer emp.)
"Love WebPT and would highly recommend it to my friends!"
5/5
What do you like best about WebPT?

Love that I can log on from anywhere to do my notes. I love having the convenience of being able to do my notes from the comfort of my own couch or coffee shop, especially since I don't want to spend any more time in the clinic than I have to! Also love WebPT's staff--they are always so friendly and accommodating! Review collected by and hosted on G2.com.

What do you dislike about WebPT?

Sometimes completing notes can feel like a never-ending task, since WebPT can ultimately go on infinitely. Wish there were "best practice" guides for with PT notes, evaluations, and progress notes. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Great Product"
4.5/5
What do you like best about WebPT?

I like that it is easy to use. The EMR system is very easy to use and has a great place to store chart notes. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

I dont like at certain times of the day we experience a little glitch in the system but overall I am happy. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Very Pleased!"
4/5
What do you like best about WebPT?

Appointments are color coded by insurance type, registering patients is a smooth process, and WebPT is a user friendly site. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

There are no alerts when you schedule over a prescription, authorization, or go beyond an authorization end date. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"great customer service"
5/5
What do you like best about WebPT?

WebPT is a great program in so many ways. It's very user friendly and the Customer Service is amazing! Review collected by and hosted on G2.com.

What do you dislike about WebPT?

There are still some things that are being worked on and added every day....not that i dislike it, i'm just anxious to try the new things and have short patience for the development process. haha. I want the new features now! i know they'll be great when they come out though. Review collected by and hosted on G2.com.

Response from Bradley LaFave of WebPT

Thank you for the feedback and for being part of the WebPT Community. We love innovating and can't wait to keep showing that to you in our regular releases!

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"WebPT - web-based physical therapy EMR"
2.5/5
What do you like best about WebPT?

This cloud-based system allows therapists, directors and front-office staff to access medical records anywhere, anytime, from any web enabled device. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

There are no automated checks and balances in claims-based reporting. Someone has to manually be on top of every form and submission to avoid the noncompliance penalty. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Solid tool for any PT clinic"
4/5
What do you like best about WebPT?

Great customer service, easy to use with plenty of great features. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

Not very useful without an internet connection! Also the user interface feels a bit dated... would be nice to see it refreshed for 2018. Review collected by and hosted on G2.com.

Elizabeth C.
EC
Elizabeth C.
Physical Therapist
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Best EMR"
5/5
What do you like best about WebPT?

We use WebPT for our private practice. It is extremely user friendly, is great for billing, and makes it almost impossible to make a mistake on a note. The checks and balances wither the federal payers is outstanding. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

The one improvement that I would like to see is being able to go back and forth between screens easier with notes open. For example, if a patient script is in their edoc, and I am doing their initial evaluation and I want to look at the IC D10 code from the script, I have to save the IE, and go into edocs. Takes time. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Medicare-Compliant Documentation "
4.5/5
What do you like best about WebPT?

I like the easy-to-follow format, personalization options, and professional look. Everything is Medicare-compliant, which saves me time in fighting denials. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

I'd like to personalize it even more. I wish I could add or change fields for my specialty, Speech-Language Pathology. Review collected by and hosted on G2.com.

Kenneth N.
KN
Kenneth N.
Managing Partner
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"DNA for WebPT"
4/5
What do you like best about WebPT?

WebPT keeps me abreast of the current guidelines of the healthcare landscape and provides a great marketplace to search for clinic equipment. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

Documentation form is longer than I usually like to send to physicians. The formatting of the daily notes and plan of care leaves an empty space with the following lines on a second page which makes the POC 2 pages when it could easily fit on one page. Review collected by and hosted on G2.com.

Jennifer W.
JW
Jennifer W.
Office Manager
Restaurants
Small-Business (50 or fewer emp.)
"It has helped save time so that patients can come first, not paperwork. "
4.5/5
What do you like best about WebPT?

I love how it has made it easier to schedule patients and get them checked in faster. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

The only I don't like is the required field on patient input. With our cash patients we really don't need certain demographics so we have to make up something just to be able to move forward. Review collected by and hosted on G2.com.