--- title: WebPT Reviews meta\_title: 'WebPT Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 162 reviews by the users' company size, role or industry to find out how WebPT works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 162 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- ### WebPT Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **expertly crafted documentation** of WebPT, tailored specifically for physical therapists' needs. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=1772972&qs=pros-and-cons#reviews) Users value the **tailored documentation functionality** of WebPT, designed specifically for physical therapists' needs. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2256839&qs=pros-and-cons#reviews) Users value WebPT for its **efficiency in meeting documentation needs** , tailored specifically for physical therapists. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=1773449&qs=pros-and-cons#reviews) Users appreciate that WebPT is designed by physical therapists, effectively meeting their **documentation needs**. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=1772527&qs=pros-and-cons#reviews) Users value the **patient care support** of WebPT, finding it effectively addresses their documentation needs. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008362&qs=pros-and-cons#reviews) Users find WebPT to be **very expensive** , especially with its a la carte pricing and limited integration options. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008346&qs=pros-and-cons#reviews) Users find **integration issues** challenging due to the software's focus on physical therapy, complicating other service implementations. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008344&qs=pros-and-cons#reviews) Users find WebPT **not user-friendly** , making it hard to integrate diverse service providers into the platform. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008350&qs=pros-and-cons#reviews) ### Top Pros or Advantages of WebPT ##### 1. Documentation Users appreciate the **expertly crafted documentation** of WebPT, tailored specifically for physical therapists' needs. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=1772972&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you like about WebPT? The upside of WebPT is that it is created by physical therapists and does a very good job at meeting the documentation needs for physical therapists. ##### 2. Document Management Users value the **tailored documentation functionality** of WebPT, designed specifically for physical therapists' needs. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2256839&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you like about WebPT? The upside of WebPT is that it is created by physical therapists and does a very good job at meeting the documentation needs for physical therapists. ##### 3. Efficiency Users value WebPT for its **efficiency in meeting documentation needs** , tailored specifically for physical therapists. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=1773449&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you like about WebPT? The upside of WebPT is that it is created by physical therapists and does a very good job at meeting the documentation needs for physical therapists. ##### 4. Helpful Users appreciate that WebPT is designed by physical therapists, effectively meeting their **documentation needs**. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=1772527&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you like about WebPT? The upside of WebPT is that it is created by physical therapists and does a very good job at meeting the documentation needs for physical therapists. ##### 5. Patient Care Users value the **patient care support** of WebPT, finding it effectively addresses their documentation needs. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008362&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you like about WebPT? The upside of WebPT is that it is created by physical therapists and does a very good job at meeting the documentation needs for physical therapists. ### Top Cons or Disadvantages of WebPT ##### 1. Expensive Users find WebPT to be **very expensive** , especially with its a la carte pricing and limited integration options. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008346&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you dislike about WebPT? It was very expensive and everything was ala carte, which made it more expensive. In addition, because it was so physical therapy user-friendly, it ma ##### 2. Integration Issues Users find **integration issues** challenging due to the software's focus on physical therapy, complicating other service implementations. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008344&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you dislike about WebPT? It was very expensive and everything was ala carte, which made it more expensive. In addition, because it was so physical therapy user-friendly, it ma ##### 3. Not User-Friendly Users find WebPT **not user-friendly** , making it hard to integrate diverse service providers into the platform. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008350&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you dislike about WebPT? It was very expensive and everything was ala carte, which made it more expensive. In addition, because it was so physical therapy user-friendly, it ma ## Top-Rated Alternatives [ ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)") Tebra (previously Kareo + PatientPop) 4.1/5(259) ](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) [ ![Raintree Systems](https://images.g2crowd.com/uploads/product/hd_favicon/8359decd8fbae939c4325d287b518f25/raintree-systems.svg "Raintree Systems") Raintree Systems 4.2/5(119) ](https://www.g2.com/products/raintree-systems/reviews) [ ![Prompt Health](https://images.g2crowd.com/uploads/product/hd_favicon/7420c18f31b03fe8411c29c485fc2998/prompt-health.svg "Prompt Health") Prompt Health 4.8/5(140) ](https://www.g2.com/products/prompt-health/reviews) [ View All Alternatives ](https://www.g2.com/products/webpt/competitors/alternatives) ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Mid-Market (51-1000 emp.) 4/3/2018 "Webpt is mostly awesome" 4/5 What do you like best about WebPT? ease of use, updates in laws/regulations Review collected by and hosted on G2.com. What do you dislike about WebPT? forms don't load fast and sometimes special tests are slow Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? software use with daily notes Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kathleen H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kathleen H.") KH Kathleen H. Physical Therapist Hospital & Health Care Small-Business (50 or fewer emp.) 4/28/2017 "Intuitive & Customizable" 5/5 What do you like best about WebPT? I like that WebPT prevents me from making mistakes (like forgetting Gcodes or billing errors) and that it's customizable. I mostly use the "additional comments" boxes to document, which makes it quick and easy to document the information I feel is most apt. I use SFMA as my evaluation, which gathers information differently than your typical PT exam, and can place all of this in the additional comments box and only that information carries through to the eval sent to the MD. Also, your customer support is FABULOUS. Review collected by and hosted on G2.com. What do you dislike about WebPT? I wish there was an easier way to view previous notes. I'd like to be able to see all my previous notes as tabs, and be able to click on one and quickly view what I've done previously for reference (like tabs in Xcel or something). Review collected by and hosted on G2.com. Recommendations to others considering WebPT: I recently switched jobs to a clinic that doesn't use WebPT, but they are planning to implement it soon. Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? My documentation time is so much faster - I can document during sessions quickly and easily without sacrificing patient care. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Small-Business (50 or fewer emp.) 7/6/2017 "Just What a PT Clinic Needs! " 3.5/5 What do you like best about WebPT? I like the look and color scheme chosen for the software, hey its important! The schedule is easy to read and easy to make changes to appointments; maybe too easy. I like that each individual has their own password to protect confidentiality for medical documents but syncs what we need for all stations. It allows to save patient information very easily, create new patients, and make new appointments. Review collected by and hosted on G2.com. What do you dislike about WebPT? Referencing my above comment, moving appointments and changing them is way to easy, if you accidentally click them they can be deleted or moved and sometimes you don' t realize until its to late! It takes a lot of clicking back and forth to create a schedule/print. You have to go to one window to select which PTs are there that day, which order, which times you want first or last. I think it requires to many steps and would be helpful for it to be a little more streamlined. When loading and saving medical documents it sometimes crashes and you have to hope to remember what the patient said and their chief complaints. There is just a few glitches that could be easily fixed. Review collected by and hosted on G2.com. Recommendations to others considering WebPT: Make sure you have a good internet connection! Our building had horrible service and it would cause the system to crash constantly. Its not worth the loss of information and the time to input everything in manually if you have to take notes! Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? This allows PT's to document during their evaluations and have multiple computers for potential use. It is helpful that each individual gets their very own login to keep confidentiality. It is great to have the program on each computer and have it online instead of downloaded on the computers. It makes it easier for employees to complete work at home and keep their patients updated quickly. Having them sync helps the workflow and to keep the practice going without any delays. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 10/31/2017 "Easy to use home exercise program" 4/5 What do you like best about WebPT? I liked that you could customize each exercise program for different patients. Review collected by and hosted on G2.com. What do you dislike about WebPT? Sometimes it was difficult to find certain exercises, but after using the program for a little bit, its gets easier. Review collected by and hosted on G2.com. Recommendations to others considering WebPT: Once you have used the program a few times, it does get easier to navigate. This is a nice program because you can custom tailer HEP's for all your patients. You can also make adjustments to the program throughout their rehab progress. Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? Customized HEP for every patient in the clinic Review collected by and hosted on G2.com. Show More 11/14/2017 Validated ReviewerIncentivizedSource: G2 invite ![Brian H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian H.") BH Brian H. Owner / President Hospital & Health Care Small-Business (50 or fewer emp.) 1/24/2017 "WebPT has been a game changer for our outpatient private practice!" 5/5 What do you like best about WebPT? WebPT is an amazing EMR platform. The company is innovative and a leading force in physical therapy. In addition to EMR, they are outstanding with educating their members (through frequent Blogs and Webinars) on every aspect of physical therapy regulations, changes, and best practices. WebPT is dedicated to giving back and is highly involved with the APTA and a major contributor to the APTA PAC that helps all of us. Most importantly, their customer service is terrific which is paramount when having any EMR issue. I would give WebPT this highest recommendation. Review collected by and hosted on G2.com. What do you dislike about WebPT? The biggest issue with my WebPT experience was the recommendation to use Kareo billing. However, we are preparing to change to Therabill who WebPT acquired approximately 1 year ago. I'm not looking forward to the change of systems and extra expense to do so, but hopefully in the long run will pay off. We just started with the Outcomes portion of WebPT so I'm hoping this will be a valuable asset - I do feel that the pricing may be a little high for the outcome portion. Review collected by and hosted on G2.com. Recommendations to others considering WebPT: WebPT is an amazing EMR platform. The company is innovative and a leading force in physical therapy. In addition to EMR, they are outstanding with educating their members (through frequent Blogs and Webinars) on every aspect of physical therapy regulations, changes, and best practices. WebPT is dedicated to giving back and is highly involved with the APTA and a major contributor to the APTA PAC that helps all of us. Most importantly, their customer service is terrific which is paramount when having any EMR issue. I would give WebPT this highest recommendation Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? WebPT has made my entire practice more efficient and helped us increase productivity. This ultimately affects our bottom line and increases our profits. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kristi L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristi L.") KL Kristi L. President and CEO Hospital & Health Care Small-Business (50 or fewer emp.) 1/24/2017 "Therapy Documentation made easy!" 5/5 What do you like best about WebPT? I like so many things, but especially the format of the daily notes and evaluations. It is easy to navigate through the pages, only input necessary information, It cut my documentation time in half thus improved my overall productivity. As an administrator, I absolutely love the scheduling component and reporting section. Billing is quick and simple, missed reports are easy to generate, and productivity reports are easily generated. Anytime I have had a question, which is many, the customer support team has been very helpful! I can't imagine a life without WebPT. Review collected by and hosted on G2.com. What do you dislike about WebPT? As a pediatric based clinic, some improvements and updates are needed for the most up to date evaluation tools. In scheduling, I would like to see a component where you can cancel clients for a time period collectively rather than having to go in and individually canceling each one (i.e. holidays). Review collected by and hosted on G2.com. Recommendations to others considering WebPT: I researched multiple EHR companies before deciding to subscribe to WebPT for our pediatric company. We are therapy based and this is the BEST therapy (OT, PT, and Speech) EHR that I reviewed, and the most cost effective for our non-profit. Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? WebPT has improved my overall productivity. I am able to quickly see any missed notes. It also enables therapist to more thoroughly supervise assistants with the documentation process. WebPT has also streamlined our billing procedures. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Mid-Market (51-1000 emp.) 1/26/2018 "Easy and thorough " 4.5/5 What do you like best about WebPT? Ease of use for all necessary documentation. Effective layout for daily note communication. Review collected by and hosted on G2.com. What do you dislike about WebPT? I would like it if better integrated with other web based applications we use for HEP and functional outcomes. Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? Cohesive look of documentation company wide. Ease of access between locations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ryan W. M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan W. M.") RM Ryan W. M. Owner/ Clinician Marketing and Advertising Small-Business (50 or fewer emp.) 10/31/2017 "Huge help!" 5/5 What do you like best about WebPT? I truly appreciate the level of customer service! Review collected by and hosted on G2.com. What do you dislike about WebPT? Nothing so far, I honestly haven’t found anything that needs to be addressed. Review collected by and hosted on G2.com. Recommendations to others considering WebPT: Use the services that WebPT provides, it is well worth it. Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? I am using WebPT for all services currently and wouldn’t have it any other way. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Mid-Market (51-1000 emp.) 11/29/2017 "Great Documention / Billing Software" 4/5 What do you like best about WebPT? Ease of documention, effectiveness of billing Review collected by and hosted on G2.com. What do you dislike about WebPT? Schedule management is average can be frustrating to use Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? We use BMS for documentation and billing purposes (outpatient PT clinic). Review collected by and hosted on G2.com. Show More 12/12/2017 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 2/19/2018 "Physical rherapist" 4/5 What do you like best about WebPT? Easy emr with a good ability to make emr quicker to perform Review collected by and hosted on G2.com. What do you dislike about WebPT? Website isn’t the best, needs to be cleaned up. Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? Weekly articles that allow further knowledge into PT Review collected by and hosted on G2.com. 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