--- title: WebPT Reviews meta\_title: 'WebPT Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 162 reviews by the users' company size, role or industry to find out how WebPT works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 162 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- ### WebPT Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **expertly crafted documentation** of WebPT, tailored specifically for physical therapists' needs. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=1772972&qs=pros-and-cons#reviews) Users value the **tailored documentation functionality** of WebPT, designed specifically for physical therapists' needs. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2256839&qs=pros-and-cons#reviews) Users value WebPT for its **efficiency in meeting documentation needs** , tailored specifically for physical therapists. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=1773449&qs=pros-and-cons#reviews) Users appreciate that WebPT is designed by physical therapists, effectively meeting their **documentation needs**. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=1772527&qs=pros-and-cons#reviews) Users value the **patient care support** of WebPT, finding it effectively addresses their documentation needs. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008362&qs=pros-and-cons#reviews) Users find WebPT to be **very expensive** , especially with its a la carte pricing and limited integration options. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008346&qs=pros-and-cons#reviews) Users find **integration issues** challenging due to the software's focus on physical therapy, complicating other service implementations. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008344&qs=pros-and-cons#reviews) Users find WebPT **not user-friendly** , making it hard to integrate diverse service providers into the platform. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008350&qs=pros-and-cons#reviews) ### Top Pros or Advantages of WebPT ##### 1. Documentation Users appreciate the **expertly crafted documentation** of WebPT, tailored specifically for physical therapists' needs. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=1772972&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you like about WebPT? The upside of WebPT is that it is created by physical therapists and does a very good job at meeting the documentation needs for physical therapists. ##### 2. Document Management Users value the **tailored documentation functionality** of WebPT, designed specifically for physical therapists' needs. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2256839&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you like about WebPT? The upside of WebPT is that it is created by physical therapists and does a very good job at meeting the documentation needs for physical therapists. ##### 3. Efficiency Users value WebPT for its **efficiency in meeting documentation needs** , tailored specifically for physical therapists. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=1773449&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you like about WebPT? The upside of WebPT is that it is created by physical therapists and does a very good job at meeting the documentation needs for physical therapists. ##### 4. Helpful Users appreciate that WebPT is designed by physical therapists, effectively meeting their **documentation needs**. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=1772527&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you like about WebPT? The upside of WebPT is that it is created by physical therapists and does a very good job at meeting the documentation needs for physical therapists. ##### 5. Patient Care Users value the **patient care support** of WebPT, finding it effectively addresses their documentation needs. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008362&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you like about WebPT? The upside of WebPT is that it is created by physical therapists and does a very good job at meeting the documentation needs for physical therapists. ### Top Cons or Disadvantages of WebPT ##### 1. Expensive Users find WebPT to be **very expensive** , especially with its a la carte pricing and limited integration options. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008346&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you dislike about WebPT? It was very expensive and everything was ala carte, which made it more expensive. In addition, because it was so physical therapy user-friendly, it ma ##### 2. Integration Issues Users find **integration issues** challenging due to the software's focus on physical therapy, complicating other service implementations. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008344&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you dislike about WebPT? It was very expensive and everything was ala carte, which made it more expensive. In addition, because it was so physical therapy user-friendly, it ma ##### 3. Not User-Friendly Users find WebPT **not user-friendly** , making it hard to integrate diverse service providers into the platform. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008350&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you dislike about WebPT? It was very expensive and everything was ala carte, which made it more expensive. In addition, because it was so physical therapy user-friendly, it ma ## Top-Rated Alternatives [ ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)") Tebra (previously Kareo + PatientPop) 4.1/5(259) ](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) [ ![Raintree Systems](https://images.g2crowd.com/uploads/product/hd_favicon/8359decd8fbae939c4325d287b518f25/raintree-systems.svg "Raintree Systems") Raintree Systems 4.2/5(119) ](https://www.g2.com/products/raintree-systems/reviews) [ ![Prompt Health](https://images.g2crowd.com/uploads/product/hd_favicon/7420c18f31b03fe8411c29c485fc2998/prompt-health.svg "Prompt Health") Prompt Health 4.8/5(140) ](https://www.g2.com/products/prompt-health/reviews) [ View All Alternatives ](https://www.g2.com/products/webpt/competitors/alternatives) ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 12/2/2018 "PT review of WebPT" 2/5 What do you like best about WebPT? Pretty user friendly and the flow of the site makes sense- it is easy to click through for a daily note. Also, the waitlist feature is really nice. Review collected by and hosted on G2.com. What do you dislike about WebPT? -Far too many drop boxes - each time you check yes a million more boxes open -Not enough options for free text when in the objective portion of initial examinations -inconvenient down times Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? Unsure Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 11/2/2018 "Use of WebPT in Physical Therapy Office" 3/5 What do you like best about WebPT? The system is very user friendly and allows for the mainstreaming of the office. My favorite feature of this software is the ability to have the medical record in the same system with the schedule. The EMR feature of this software is excellent. Review collected by and hosted on G2.com. What do you dislike about WebPT? This software is very buggy. We experienced lots of freezes and glitches in the beginning of using this software. Over time it improved but we were left with dropped service and office standstills several times because of these issues. Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? This solved our issue of using three separate systems for EMR, billing, and scheduling into using only one software. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Mid-Market (51-1000 emp.) 12/1/2018 "Web pt experience " 2/5 What do you like best about WebPT? This platform makes it very easy to communicate with other disciplines in the clinical setting. Review collected by and hosted on G2.com. What do you dislike about WebPT? Very biomechanical based and primarily designed for physical therapy practitioners. Difficult to make documentation as an OT concise Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? We have encountered outages that have impacted finishing daily notes on time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 1/22/2019 "So easy to use" 4.5/5 What do you like best about WebPT? We love how easy it is to use. We have some providers that are technologically challenged, and they love how easy it was to get started and work in WebPT. Review collected by and hosted on G2.com. What do you dislike about WebPT? They are still improving things and when they do make improvements sometimes they mess the other functions up. Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? It solved the problem of our outdated EMR system. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite GT Gustavo T. Medical Billing Manager Medical Practice Mid-Market (51-1000 emp.) 12/15/2018 "Best company out there. " 4.5/5 What do you like best about WebPT? Customer service. Up to date innovation and very easy to use. Review collected by and hosted on G2.com. What do you dislike about WebPT? The in home usage for patients can be difficult at times. Review collected by and hosted on G2.com. Recommendations to others considering WebPT: If you truly want customer service this is the option. Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? New program for rehab. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 6/12/2018 "We love using Revflow" 5/5 What do you like best about WebPT? Revflow from BMS is amazingI love this software. We have implemented this software to our company in November from scheduleview, It's amazing. Scheduling patients is much easier, taking payments is great. Love that we can generate any report that we need, We are able to see which patients have not finalized notes, what is on claim delay. It greatly improved our company. Review collected by and hosted on G2.com. What do you dislike about WebPT? It takes time getting used to the system. Sometimes when we release claims from claim delay, they will show up a week later on claim delay stating that there are no auths on file. Then we have to manually contact Bms and have them manually do it for us. It is a hassle and wastes some time. Sometimes getting a ticket resolved takes more than one day. Review collected by and hosted on G2.com. Recommendations to others considering WebPT: I highly recommend this product. It simplifies quite a bit in the medical business. Our company is able to use this system to solve many manual issues. I love that this company implemented a EMR base, Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? We upgraded to this system from manually billing. Everything is billed through Revflow BMS. Therapists are writing electronic notes. No more storing tons of paper notes everywhere. We have gone electronic. We fax through the system. Patients are reminded about their appointments through the system. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Facilities Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Facilities Services") UF Verified User in Facilities Services Small-Business (50 or fewer emp.) 12/15/2018 Business partner of the seller or seller's competitor, not included in G2 scores. "Great software for physical therapy" 5/5 What do you like best about WebPT? I love the new update! The new software now allows the therapists to easily add exercises and videos to the excercises to help patient with form and how to’s Review collected by and hosted on G2.com. What do you dislike about WebPT? On some days, the lagging gets serious. We had one day that it wouldn’t let anyone log in Review collected by and hosted on G2.com. Recommendations to others considering WebPT: N/a Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? N/a Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Rachel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel S.") RS Rachel S. Administrative Assistant Small-Business (50 or fewer emp.) 11/27/2017 "Love Web PT" 5/5 What do you like best about WebPT? The ease of use, it is very user friendly! We have our insurance sorted by colors and this is one of my favorite features to be able to know what insurance a patient has based on the color of their appointment without having to go to their chart and look it up. It is very convenient to have access to all of the patients records and be able to access it by their name on the schedule. Review collected by and hosted on G2.com. What do you dislike about WebPT? They only thing that I dislike about WebPT is that they do not have an app for tablets or phones. Many of our therapist use tablets while treating patients or use their phones to check their schedule while working in schools and it would be a nice option for them to have. Review collected by and hosted on G2.com. Recommendations to others considering WebPT: It has really benefited our clinic in being able to keep medical records, patient information, visits and orders in one place. Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? Scheduling and keeping up with medical records all in one place. Review collected by and hosted on G2.com. Show More 12/12/2017 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Janet G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Janet G.") JG Janet G. Administrator Hospital & Health Care Small-Business (50 or fewer emp.) 11/28/2017 "WebPT has streamlined so many task in our PT, OT & ST outpatient clinic!" 4.5/5 What do you like best about WebPT? The ease of use in WebPT is nice that the work flows from one task to the next so naturally. If you leave something out, you are usually prompted to go back and fill it in making almost impossible to mess anything up. On Medicare, if you forget to do your ten day progress note you can not go forward without doing it. All the checks and balances are there for the hurried therapist that can so easily get in a hurry and simply forget one simple detail. With WebPT, it pretty much reminds you of the little details that make big differences in compliance. Review collected by and hosted on G2.com. What do you dislike about WebPT? It would be nice if there were more follow ups on signature other than just Medicare, after all, they are all required. I would like to see reports for all missing signatures. Also, I would like to see a report for expired POC's other that Medicare. Just Saying! Review collected by and hosted on G2.com. Recommendations to others considering WebPT: you should give it a try. We did and have been pleased! Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? The Schedule has been great for a clinic the size of ours. We have two PT's, two PTA's in clinic, Three OT's and two OTA's in clinic along with two full time SLP's and one part time SLP not to mention several others that work only in the schools. With WepPT's Schedule you can color coordinate the insurance companies according to the therapist that are credentialed to treat each insurance company. Aslo, this schedule makes it so so easy to schedule a patient to be treated by all three disciplines. Its a real time saver!!! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 8/26/2018 "WebPT saves time and effort " 5/5 What do you like best about WebPT? The thoroughness and efficiency. It’s easy to use and quick Review collected by and hosted on G2.com. What do you dislike about WebPT? Some redundancy with various parts of initial exam Review collected by and hosted on G2.com. Recommendations to others considering WebPT: Nothing! Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? Missed patient logs, lost patient logs, productivity reports Review collected by and hosted on G2.com. 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