--- title: WebPT Reviews meta_title: 'WebPT Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 162 reviews by the users' company size, role or industry to find out how WebPT works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 162 scale: '5' date_modified: '2026-07-17' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # WebPT Reviews **Vendor:** WebPT **Category:** [Physical Therapy Software](https://www.g2.com/categories/physical-therapy) **Average Rating:** 4.4/5.0 **Total Reviews:** 162 ## About WebPT WebPT empowers rehab therapists to better engage patients, improve care, and achieve scalable growth with solutions to help manage every aspect of their practice. As the industry’s most innovative, comprehensive, and secure Practice Experience Management (PXM) platform, WebPT unifies marketing, front office, clinical, billing, and administrative tools on one platform with one trusted partner. Regardless of practice size or specialty, WebPT can help: - Grow your patient roster and scale your business - Automate patient registration, referral management, benefits verification, and patient communication - Keep your staff happy with more intuitive and compliant documentation - Improve patient engagement and clinical outcomes - Get you paid more, faster - Optimize performance and give you the confidence to make data-backed decisions Above all, WebPT puts Members first. Our team of rehab therapy experts has supported over 20,000 clinics with a personalized implementation process and targeted training tailored to each clinic’s unique needs. Once onboarded, Members have access to free, unlimited support—available via live chat, email, and phone—to ensure their continued success. Serving over 150,000 rehab therapy professionals with 99% uptime reliability, WebPT is the #1 trusted partner in the industry. Learn how one platform can help you achieve greatness in practice at webpt.com. ## WebPT Pros & Cons **What users like:** - Users appreciate the **expertly crafted documentation** of WebPT, tailored specifically for physical therapists' needs. (1 reviews) - Users value the **tailored documentation functionality** of WebPT, designed specifically for physical therapists' needs. (1 reviews) - Users value WebPT for its **efficiency in meeting documentation needs** , tailored specifically for physical therapists. (1 reviews) - Users appreciate that WebPT is designed by physical therapists, effectively meeting their **documentation needs**. (1 reviews) - Users value the **patient care support** of WebPT, finding it effectively addresses their documentation needs. (1 reviews) **What users dislike:** - Users find WebPT to be **very expensive** , especially with its a la carte pricing and limited integration options. (1 reviews) - Users find **integration issues** challenging due to the software's focus on physical therapy, complicating other service implementations. (1 reviews) - Users find WebPT **not user-friendly** , making it hard to integrate diverse service providers into the platform. (1 reviews) ## WebPT Reviews ### 1. Very useful and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2017 **What do you like best about WebPT?** It allows for customization of the daily notes and evaluation. **What do you dislike about WebPT?** It has relatively frequent lag and has a few bugs in the system that cause the page to not record previous notes. **Recommendations to others considering WebPT:** It isn’t perfect but it is very useful and faster than old fashion hand written notes. **What problems is WebPT solving and how is that benefiting you?** Daily notes are being done quicker and soon it will allow for patient scheduling. ### 2. Pretty good, but some large flaws **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2017 **What do you like best about WebPT?** specific to PT/therapy, comprehensive, the schedule interface **What do you dislike about WebPT?** having to check many boxes on each initial eval, having too many options come up under subsections (e.g., the many options under palpation), only being able to choose one body part at a time for evals, difficulty in adding a PRN user, on multiple occasions WebPT was down during the day when we are seeing patients and need access to records **What problems is WebPT solving and how is that benefiting you?** tracking patient information, billing **Official Response from Aaron Treguboff:** > Hi, Thank you for the feedback. We are always looking to streamline workflow—especially in evaluations. While we have many out-of-the-box eval profiles ready to go, you can also customize eval profiles to suit your specific needs. We also maintain over a 99.9% uptime. Excited to hear the benefits your company has received using WebPT—Thank you for being part of the WebPT Community! ### 3. Don't waste your time with any other EMR company and start off right with WebPT or switch now! **Rating:** 5.0/5.0 stars **Reviewed by:** Krystal A. | Co-Owner, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2017 **What do you like best about WebPT?** System is never down like other EMR companies and navigating through the software is simple and easy to use for all ages for Providers. **What do you dislike about WebPT?** Nothing I dislike about this software after dealing with multiple other EMR's. **Recommendations to others considering WebPT:** Do not waste your time starting with other EMR companies. It is a pain to switch EMR's when you already have an established clinic with patient charts. WebPT might cost a little more than others and established clinics and new clinics are always trying to save money where they can. The less expensive software's always seem like a good idea and Providers think they can deal with less features in order to save in overhead cost, but it is worth the extra money to save time and be less stressed. What is nice about all the features WebPT offers is you do not have to sign up for all of them right away and can add them down the road as your business grows and you realize you need them to be more efficient. **What problems is WebPT solving and how is that benefiting you?** As a billing specialist who deals with multiple EMR companies for my clients I cannot express enough to the multiple perks of having WebPT. Access to patient payments are quick and easy in the system to enter or to look up. Scanning software is clear and fast. Authorizations are the hardest part of PT/OT to keep track of and can be accidently missed. Other EMR companies offer tracking for authorizations, but you have to be in the patients chart to see the expirations. WebPT shows in Red when authorizations are expired and makes it very clear on appointment how many are remaining so that both clerical and the Providers can see this immediately when the patient checks in and helps avoid missing auths. Webinars are offered when any new important updates in PT/OT occur to keep all Providers in the loop and no extra fees. ### 4. Great program for PT's !! **Rating:** 5.0/5.0 stars **Reviewed by:** Fernanda R. | Office Manager, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2017 **What do you like best about WebPT?** As the Office Manager Point of View I love the easiness of the program, scheduling, posting payments, and appts reminders. How easy is to access scheduling from our ipad, Iphone, computer. The way we can select the therapist individually or the team. **What do you dislike about WebPT?** I wish the appt upcoming appts can be printed by the time frame we need. I wish the posting payments can also be selected per the time frame we need when sending a receipt. txt confirmation to be linked to our email - or part of the txt to say do not reply to this number and contact the office. WE have lots many appts late cancels or no show because they reply to the txt . Total amount vs a week worth would help us ease invoices. If patients has two cases open - for the drop down menu to show this. It would help with proper scheduling. Wish the money sign can show on the DOS service even thought date of transaction is different. That way we know is paid and on the date it was paid. currently is doesn't show it and it drives me crazy. Faxing - it would be easier if you can select the documents by a click a box - many of my patients have 220 documents and the individual upload EATS 45 minutes of my time. If we can also refax or forward a completed fax to another personal then the information can be consistent to both **Recommendations to others considering WebPT:** Contact us for any questions **What problems is WebPT solving and how is that benefiting you?** compared to other programs I have worked with - WebPT is awesome! But their is always room for improvement - mainly in the administration side. My PT's are pretty happy with the system and customer service when we call for help. ### 5. Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Ellyn D. | Office Manager, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2017 **What do you like best about WebPT?** What I like best is the ease of the entire system. The documentation is standardized but you can custom sections if you prefer that, the patient intake is easy to use, scheduling is a piece of cake, the ongoing education is superb, the knowledge of policy and procedural changes is impeccable, their customer service team could not be nicer or smarter or more flexible...I could go on and on. We love WebPT! **What do you dislike about WebPT?** There is so little to dislike. There are some recommendations that I think need to be addressed but they are very minute compared to the competition out there. The only thing I would share here is I am unhappy with the use of the product on touch screen devices like iPad's and iPhone's. **What problems is WebPT solving and how is that benefiting you?** Since switching over to WebPT's EMR system from paper years ago, our business has continued to grow do to the ease of scheduling, documentation ease and because we are feeling confident we aren't missing any updates in state and federal law changes, etc. ### 6. Easy to use-prevents errors in billing! **Rating:** 5.0/5.0 stars **Reviewed by:** Shelly W. | Adjunct Instructor, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2017 **What do you like best about WebPT?** I love the template of WebPT. It's an easy-to-use format with built in options, as well as additional room for more written information that you might need to add. It continuously updates and provides emails with new information. I like the reminders that it provides regarding Medicare caps and when progress notes are necessary, etc. It had additional features like text or email reminders for patients. I have used several other online mediums for documentation and WebPT is definitely my preference as a PT. If you question a certain special test or questionnaire, WebPT also has built-in subject headers that provide you with more information. I like being able to access from home when I am unable to complete electronic documentation in the clinic (I do write everything down, and document as I work, but try to stay 1:1 with patients as much as possible). **What do you dislike about WebPT?** As silly as it sounds, I dislike checking all of the buttons. :) I wish there was an easier way to go through some of the subjective portion, but you can write in additional information if you wish to save time. Also, you must refresh between multiple users often so the calendar updates. If multiple members within the clinic are using WebPT, you have to be careful not to double book, etc. **What problems is WebPT solving and how is that benefiting you?** WebPT makes it easy to fax progress notes and evaluations to insurance companies (worker's compensation), lawyer's offices, doctor's offices, etc. This saves a lot of time and keeps a written, easily accessible record of contact history. It also stores information about insurance and makes it easy to collect copayments and monitor Medicare caps. ### 7. Love it! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2017 **What do you like best about WebPT?** I like that it is so easy to use. I really like the new Analytics section. **What do you dislike about WebPT?** There are some reports that take a long time to run. **What problems is WebPT solving and how is that benefiting you?** We realized it is more advanced then previous software our PTs have used. ### 8. Most complete program **Rating:** 5.0/5.0 stars **Reviewed by:** Case J. | Billing Specialist, Information Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2017 **What do you like best about WebPT?** I have used a few other programs and Webpt is the most complete, overall program. User friendly and lots of tools to maximize the experience. **What do you dislike about WebPT?** Nothing in particular everything that I use is adequate **What problems is WebPT solving and how is that benefiting you?** Accessing notes and faxing from the program is very effecient. ### 9. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2017 **What do you like best about WebPT?** User friendly, easy billing, ability to schedule with different options/color code/co-therapists **What do you dislike about WebPT?** The HEP portion is tricky to navigate and use **What problems is WebPT solving and how is that benefiting you?** Efficient/legit documentation ### 10. WebPT exceptional EHR program **Rating:** 5.0/5.0 stars **Reviewed by:** Barrie P. | Office Manager, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2017 **What do you like best about WebPT?** WebPT is intuitive and clearly the programmers are familiar with how therapy works. Customer Service is exceptional with awesome follow through. The administrative side of the program is thorough and easy to use. Training materials are exceptional **What do you dislike about WebPT?** There are some features that are missing that have been suggested in the forum that appear to have been ignored. Growth takes time and WebPT is growing and attempts to remain compliant with the changing world of insurance. **Recommendations to others considering WebPT:** Do you research Look at the available billing software that works with WebPT Pay attention during implementation Do more research make sure your systems are set up up to handle the software **What problems is WebPT solving and how is that benefiting you?** Solved our move to EHR. Reporting is easier and less manual intensive. Scheduling is easier. Chart review is easier. Faxing is less complex. Organization of paperwork is less work. ### 11. great program, really helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Andrea D. | Owner/President, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2017 **What do you like best about WebPT?** Great customer service. Really friendly and prompt to fix all issues. Constantly evolving. **What do you dislike about WebPT?** The flow sheet portion of the product us terrible. **What problems is WebPT solving and how is that benefiting you?** The ability to manage patients with connected scheduling as well as,sending out emails to improve attendance. ### 12. Physical Therapy Office **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2017 **What do you like best about WebPT?** I like the ease of scheduling patients and writing initial evaluations **What do you dislike about WebPT?** I dislike the change in billing from medisoft to webpt. Just getting used to it. **Recommendations to others considering WebPT:** N/A Still learning. **What problems is WebPT solving and how is that benefiting you?** Quickly write daily notes and add to flow sheets. ### 13. WebPT * Performance Driven Software for Physical Therapy **Rating:** 5.0/5.0 stars **Reviewed by:** Breck Physical Thrpy B. | Owner, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2017 **What do you like best about WebPT?** WebPT is extremely user friendly, in all respects. Their customer service is second to none! Always friendly and always willing to help you immediately. The software itself ensures that our therapists are compliant not only with Medicare but all insurances as well. The software allows us to keep tabs on those physicians that refer to us, production and many other important reports. Not only do the therapist like the software but so does our office manager! The ease of scheduling is optimum.We love our Webpt and have for over 8 years! **What do you dislike about WebPT?** I honestly cannot say there is one thing that I dislike about WebPT. **What problems is WebPT solving and how is that benefiting you?** Benefits include the monthly webinars that are available to our entire staff. Education is extremely important and the webinars allow us to stay on top of critical changes in our physical therapy world! ### 14. Works great! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2017 **What do you like best about WebPT?** The speed of printing notes for billing claims and submitting clinical info to insurance payers. The ability to scan and store patient information and other documents in the patients profile. **What do you dislike about WebPT?** the reports could be a lot more user/printer friendly and more reports options could be available.. **Recommendations to others considering WebPT:** Documentation and administrative side is a breese **What problems is WebPT solving and how is that benefiting you?** The interface with my billing software has resolved a big issue with my business. **Official Response from Bradley LaFave:** > Thank you for the feedback. We are excited to hear the positive impact WebPT has had on your business. We are also releasing a new reporting product, Analytics, very soon, so please keep your eyes peeled in-app for when your clinic gets access. Analytics will provide robust reporting capability for your business needs. Thank you for being part of the WebPT Community. ### 15. WebPT **Rating:** 5.0/5.0 stars **Reviewed by:** Betty P. | Owner, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2017 **What do you like best about WebPT?** That they are educated on changes in the industry and I can trust in them having my chats up to date and educating me as well. **What do you dislike about WebPT?** Sometimes hard to get a phone call in to them. **What problems is WebPT solving and how is that benefiting you?** They put in new codes, PQRS and all required things so I will get reimbursed without rejection when billing. Notes are certainly more legible. I don't need to worry too much about all of the upcoming and ever changing things: icd-10, new complexity Evals and previously pqrs requirements. This is invaluable to me ### 16. WebPT is a provides huge benefits for managing a PT practice and the cost is very reasonable. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2017 **What do you like best about WebPT?** I find access to patient records from anywhere there is internet available to be very freeing. There is no more keeping track of paper charts and I am not bound to the office where the charts are to complete details. The integration with Therabiill is also very helpful; this streamlines one of the least fun, but most essential parts of the job. Community connection and support with professional issues like coding and billing is very beneficial. Having experts in this area, is wonderful and saves a lot of time researching necessary information to make a private practice function. WebPT takes away the isolation that a sole PT can feel when operating in today's environment with changing Medicare rules, diagnosis and billing codes, personnel requirements, and other administrative issues. WebPT offers expert assistance and saves at least one administrative staff position. The administrative segments of your software are easily transferrable from one staff member to another. This EDI software had really streamlined my practice and improved patient care by organizing the working parts of PT that are essential to making a viable and effective private practice. Your support staff is available and responsive. The fees are also reasonable in that there is no big upfront cost and the monthly fees are affordable; Internet access has allowed me to get rid of one computer, not have as much storage in the office, and eliminated the need for IT support and expense related to hiring consultants for troubleshooting and fixing IT problems. Thanks for your help. Gwen S Private Practice PT **What do you dislike about WebPT?** I am frustrated when the site is down for maintenance, though your alerts are helpful and I am made aware of the scheduled maintenance. **Recommendations to others considering WebPT:** WebPT is politically responsible to the needs of private practice PTs thorugh financial contributions to APTA PAC. **What problems is WebPT solving and how is that benefiting you?** Administrative problems and losses with scheduling, no show appointments, and front disk efficiency are greatly improved and presents an organized and professional first line to patients. I am increasing the bottom line with less hassle, happier staff, and less expense. ### 17. Easy and User friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2017 **What do you like best about WebPT?** Requires almost no training, ease of scheduling, ease of inputting a new patient. **What do you dislike about WebPT?** Not able to reschedule appointments. We wish that you were able to reschedule an appt in the same screen you cancel. Also the ability to cancel all appts at once. **Recommendations to others considering WebPT:** This system is very easy to use and implement to your team. It has the basic functions you need for a PT clinic so it is great for those not very familiar with EHR. **What problems is WebPT solving and how is that benefiting you?** We like that you are able to run reports for authorizations that are expiring. This helps reduce the amount of denials. ### 18. Easy access, comprehensive documentation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2017 **What do you like best about WebPT?** I love that I can access all of my documentation on the go and am not stuck at the office working on documentation. I also love that I can scan and upload all of the patient documents to their file and do not have to keep much paper. **What do you dislike about WebPT?** I find that the exercise flowsheet is cumbersome and difficult to manage, so I use paper flowsheets and upload them to the file at discharge. **What problems is WebPT solving and how is that benefiting you?** I love having my documentation tied into my billing. The charges are automatically submitted to my integrated billing co. As a small practice owner, it is a vital problem that has been solved and saves me a ton of time. ### 19. WebPT is GREAT! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2017 **What do you like best about WebPT?** The ease of scheduling and documentation is the number one positive about WebPT. It is very user-friendly and the customer service team is always very helpful (and professional) if you do experience a problem. **What do you dislike about WebPT?** We have 3 clinics and it is very frustrating to switch between clinics because 9 times out of 10, the system logs you out and you have to start it up again. That is an inconvenience when trying to schedule a patient in another clinic. **What problems is WebPT solving and how is that benefiting you?** The efficiency of scheduling patients to allow for more productivity. ### 20. Fantastic, incredible and the best EMR for PTs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2017 **What do you like best about WebPT?** From the demo, our experience has been positive, supportive, and spot on for our practice needs. Every conversation we have had with WebPT has been incredible, from support to sales. Ease of clinical use, depth of front desk interaction/information and the ability to satisfy the needs of the back office and management. When we were researching EMRs (we demo'd 15) we were looking for a program that would be easy to use for our clinical staff, front desk, and management - we found all those abilities with WebPT. **What do you dislike about WebPT?** One issue we are faced with daily is the inability to easily identify when copays did not go to our integrated billing software. If a clinician finalizes a note, before the front desk can obtain the copay, WebPT annotates the copay but does not "red flag" the transaction as an unsuccessful transmission. I would also set up the capability of management to create spreadsheets and data mine needed information. **Recommendations to others considering WebPT:** Use it - you will not regret it. It is worth the initial investment and monthly expenses. Did I also mention it is incredibly easy to learn and use? **What problems is WebPT solving and how is that benefiting you?** As for the business problems solved - the ability to accurate document our patient's recovery with all the necessary outcome measures and then transmit that data to our integrated billing for insurance processing and payment has made us successful. Technology is working for us instead of against us. The benefits range from faster time documenting to accurate billing. ### 21. Simple and Useful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2017 **What do you like best about WebPT?** I love the schedule! You can program the colors on each insurance or event so it's easy to differentiate! I also like that they send an email reminder automatically to the patients that are on the schedule! My favorite thing about webpt is, the dashboard that gives me a summary of what insurance pays by each patient's name that way I know how much to take at the time of the appointment without looking up their chart. **What do you dislike about WebPT?** I really don't have anything that I don't like! **What problems is WebPT solving and how is that benefiting you?** There are many benefits with this program, but being able to take payments that roll over to our billing is probably the best. ### 22. WebPT Review **Rating:** 5.0/5.0 stars **Reviewed by:** Brendan S. | Owner, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2017 **What do you like best about WebPT?** Online access to the application, scheduling and being able to produce a billing report are extremely helpful. **What do you dislike about WebPT?** Lack of an API is one thing I would really like to have so I can integrate my own custom software offerings. **What problems is WebPT solving and how is that benefiting you?** Therapist productivity. ### 23. WebPT is fantastic **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2017 **What do you like best about WebPT?** My office loves how easy accessing patient chart information is, we don't have to go hunt down a paper chart for little information. It's all there in once place that is easily accessed by our Front Office, PT's, and Aides. **What do you dislike about WebPT?** We dislike how we have to pull a lot of different reports to get the information that we need. **Recommendations to others considering WebPT:** N/A **What problems is WebPT solving and how is that benefiting you?** We have been a lot more organized. We know where everything is and patient information is easily forwarded to insurances and doctors now. We have also saved a lot of paper. ### 24. WEbPT has been great but the customer service is even better!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2017 **What do you like best about WebPT?** Our rep has been very knowledgeable and helpful through the whole process. **What do you dislike about WebPT?** That we cant use therabill due to the clearing house we currently use. **What problems is WebPT solving and how is that benefiting you?** We are very new to PT and its billing. WebPT has provided us with great software and support. There is so much educational information along with help from the staff, its a win win!! ### 25. Working on getting better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2017 **What do you like best about WebPT?** The program is easy to use and flexible for a variety of styles of practice. It was very helpful with compliance for Medicare. **What do you dislike about WebPT?** Within text boxes there is not auto- spell correct. We also can't delete former users from the message feature which is really annoying as our practice changes. **Recommendations to others considering WebPT:** WebPT is committed to staying current both technologically and with issues facing PT's such as compliance and trends in healthcare. There are some functional issues that are problematic, primarily, lack of auto correct in text boxes that require narrative like the patient history. It integrates well with our billing service's software and we are able to use it to communicate well among our staff members and to our billing service that is off site. **What problems is WebPT solving and how is that benefiting you?** We are staying compliant with Medicare. We have good data on employee productivity and physician referrals. It allows us to update data easily so we can watch trends in our practice and referral patterns. ### 26. Better than the Rest **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2017 **What do you like best about WebPT?** Allows our 4 working PTs, 2 working PTAs, Front Desk and Back office staff the capability of performing documentation, scheduling, outcomes and Metrics **What do you dislike about WebPT?** Would like to be able to edit the wording in some of the tests and measurements that come with WebPT **Recommendations to others considering WebPT:** Meets the needs of our practice better than any other EMR available **What problems is WebPT solving and how is that benefiting you?** WebPT helps us meet all of the Medicare (and other commercial insurance) documentation requirements, and lets us compare our clinic patient's outcome improvement numbers with the national WebPT database ### 27. WebPT review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2017 **What do you like best about WebPT?** Easy to navigate screens. Convenient to access remotely. **What do you dislike about WebPT?** Limited codes and tricky if you have to add an addendum. **What problems is WebPT solving and how is that benefiting you?** Easy integration for a multidisciplinary practice. ### 28. A good EMR for any practice **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua C. | Owner/ Physical Therapist, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2017 **What do you like best about WebPT?** Web based functionality and frequent updates to stay on top of Medicare changes. **What do you dislike about WebPT?** The interface can be a bit overwhelming with drop downs, but you can customize to use more text boxes, if you prefer. **Recommendations to others considering WebPT:** Use it. It does what you need and doesn't cost too much. It relatively easy to learn and use. **What problems is WebPT solving and how is that benefiting you?** Obviously, I feel every PT practice needs an EMR. WebPT solves that issue and makes it affordable. ### 29. Highly valued documentation system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2017 **What do you like best about WebPT?** I like how the cloud based system gives you access to the program wherever you are. I usually work remotely, so it is helpful not having to carry around a whole bunch of papers. I used to document on paper, but then realized that I was a much faster typer. WebPT's templates are very easy to use and very helpful in keeping things in a neat and orderly way. **What do you dislike about WebPT?** I wish you could scan documents directly into the cloud system (only on PCs and not Macs) **Recommendations to others considering WebPT:** Go for it, it is very easy to use **What problems is WebPT solving and how is that benefiting you?** Faster patient intake, documentation and monitoring payments ### 30. Very Specific to PT **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2017 **What do you like best about WebPT?** WebPT has basically all of the options that we as PTs use in our documentation **What do you dislike about WebPT?** Occasional glitches in the software where it may slow down or delete some of the work done **What problems is WebPT solving and how is that benefiting you?** Benefits- Efficiency, Very Thorough Documents, No issues with submitting claims ### 31. Great Software **Rating:** 4.5/5.0 stars **Reviewed by:** Katie C. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2017 **What do you like best about WebPT?** I have utilized 2 other platforms in the healthcare field and so far WebPT is far superior. I work in the scheduling, insurance and administration side and the capabilities are far more efficient. In addition, WebPT is responsive and helpful. Another thing I have noticed is that the system does not go "down" for "updates" like other healthcare software I have used in the past. **What do you dislike about WebPT?** So far I have not found anything I dislike. **What problems is WebPT solving and how is that benefiting you?** I like the tracking segment of WebPT. There are "fail safes" for authorization and prescription tracking which is paramount to ensure the patients coming in are authorized for treatment. ### 32. My experience has been very positive and I love that it's user friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Ashly H. | Front Desk, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2017 **What do you like best about WebPT?** That the program is extremely user friendly. **What do you dislike about WebPT?** That you need a username and password now to search Physician NPI numbers. **Recommendations to others considering WebPT:** It is definitely worth the investment due to it being so user friendly. **What problems is WebPT solving and how is that benefiting you?** Integrated medical records and billing. **Official Response from Bradley LaFave:** > Thank you for the feedback and being part of the WebPT Community. Also, we will have the NPI Lookup Tool updated soon in-app, in the meantime, you can access the lookup tool here: https://npiregistry.cms.hhs.gov/ ### 33. Good experience with WEBPT **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2017 **What do you like best about WebPT?** Fairly easy to use. Like the fact that each new daily note created has the previous info and I can modify as needed. Makes notes go faster **What do you dislike about WebPT?** When I do my billing reports for my billing person, the date of injury does not come on the report for commercial patients. Also with Medicare clients, date of injury, date last seen, doctors name and NPI also do not appear on my billing reports. It takes me a couple of hours to get my billing ready for my biller to do. **What problems is WebPT solving and how is that benefiting you?** Not having to solve any business problems . ### 34. Great EMR System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2017 **What do you like best about WebPT?** Our company has used WebPT for 5 years. We are so happy with the program and the willingness of the company to hear our suggestions and act on them. We love that our OT PT and SLP's have everything they need for efficient documentation. It is user friendly and easy to learn for new employees, **What do you dislike about WebPT?** Actually, all of our early concerns were answered and improved by the company. We have no current concerns. **Recommendations to others considering WebPT:** Our company couldn't be happier with WebPT's EMR system. I highly recommend it! **What problems is WebPT solving and how is that benefiting you?** This program provides fast and efficient, HIPAA compliant documentation which is our biggest concern. The benefits are that all documentation is kept in the same place and that we aren't retrieving charts to do paperwork. It is all in the same place and easy to access. ### 35. Easy and accessible software for physical therapists **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2017 **What do you like best about WebPT?** I enjoy the accessibility of WebPT allowing me to use it through any computer with internet access. I like that it allows documentation of functional evaluation tools such as the Selective Functional Movement Assessment. **What do you dislike about WebPT?** There is a lot of boxes and clicking involved with the software but it has everything you need as a physical therapist. Most software programs involve a lot of clicking but WebPT allows you to bypass unneeded information. **Recommendations to others considering WebPT:** Easy and accessible product **What problems is WebPT solving and how is that benefiting you?** It is nice to be able to have all patient information on one site and access it through all internet connections. ### 36. Greatest Therapy EMR out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2017 **What do you like best about WebPT?** Ease of use, scheduling and updated on a consistent basis. **What do you dislike about WebPT?** WebPT has been our choice of referred EMR above all other products **What problems is WebPT solving and how is that benefiting you?** cross over to billing ease ### 37. Great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2017 **What do you like best about WebPT?** The system is very user-friendly and intuitive. It's super easy to navigate and complete tasks. **What do you dislike about WebPT?** Sometimes the calendar is a little glitchy and screen has to be refreshed a lot. Not a big deal though. **Recommendations to others considering WebPT:** It's just super easy. Employees don't have to spend a lot of time trying to figure out how to do things and calling support for help because the system is so simple and straightforward. **What problems is WebPT solving and how is that benefiting you?** I really like the reports that can be run to show our referral sources, productivity, etc. ### 38. User Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2017 **What do you like best about WebPT?** WebPT is very user friendly and easy to navigate. **What do you dislike about WebPT?** Notes occasionally get lost or don't save due to possible busy server and system seems to slow down and certain times of the day. Recent change to the way FLR responses are entered take more time and are not as straight forward as they used to be. **Recommendations to others considering WebPT:** I would recommend this software to other users because of the ease of use and organization of the software. **What problems is WebPT solving and how is that benefiting you?** Trying to decreased time spent reviewing files and documenting visits to keep patient appointments running on time. Benefits of using WebPT is that it is easy to use. ### 39. WebPT review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2017 **What do you like best about WebPT?** I like the ease of implementing patient data in a systematic way. WebPT provides a user friendly interface. **What do you dislike about WebPT?** 1) I dislike that there isn't an option to mark objective measurements to carry over to the assessment for reminders to make goals. 2) The plan of care report does not function properly. **Recommendations to others considering WebPT:** This software takes some time to figure out, but the extra time spent learning the ins and outs is worth it. **What problems is WebPT solving and how is that benefiting you?** Ease with keeping track of patient visits for authoritizations and missed notes by clinicians. Fewer visits that are not paid by insurance for not having authorization. ### 40. so far very good **Rating:** 4.0/5.0 stars **Reviewed by:** Judy B. | office manager, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2017 **What do you like best about WebPT?** its fast! We like how the program moves from one screen to another. **What do you dislike about WebPT?** no tabbing. especially in the billing part, Therabill. **Recommendations to others considering WebPT:** need tabbing ability **What problems is WebPT solving and how is that benefiting you?** time management saving hours of time with this program I am saving a ton of time using this program, along with therabill I am reducing my time by 12 hours. ### 41. great service for past 4 years **Rating:** 4.5/5.0 stars **Reviewed by:** Wade H. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2017 **What do you like best about WebPT?** ease of documentation with evaluations is the greatest benefit of WEBPT **What do you dislike about WebPT?** Changing pass words continually is the biggest inconvenienceI have found, stinks having to come up with new pass words every few months **What problems is WebPT solving and how is that benefiting you?** keeping billing up to date with seamless mesh with kareo has decreased our collection times by weeks ### 42. Web P.T. has allowed my clinic to transition to EMR smoothly since 2011. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2017 **What do you like best about WebPT?** Education from people who work to understand laws and regulations before changes happen in health care. I feel like we have a net to support us. **What do you dislike about WebPT?** As Web PT has grown, the network has had some speed and accessibility issues, but is improving. **Recommendations to others considering WebPT:** Web P.T. seems to have our backs. **What problems is WebPT solving and how is that benefiting you?** By having Web PT on board, our business is able to move forward despite ongoing changes in health care billing. Love the ongoing education. ### 43. WebPT is the BEST EHR Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2017 **What do you like best about WebPT?** Very user friendly daily notes, progress notes, and evaluations. Scheduling is wonderful. **What do you dislike about WebPT?** I do not like needing to complete the time in/time out. I would like to see WebPT adjust the time according to the patient's appt. time or actual time. Then the PT could edit if necessary. It is cumbersome to change the time for every patient from the default 7:00 a.m. **What problems is WebPT solving and how is that benefiting you?** Completion of necessary data for claims to be processed. PQRS assistance was very helpful. ### 44. Positively effective, and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia P. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2016 **What do you like best about WebPT?** I have used other electronic documentation programs, and I have found that WebPT is the most detailed and user friendly. One of the things I like best about WebPT is that it has a "neat" template which makes it easy to use and navigate. This is important because the work day can be extremely busy, and having a documentation system that allows for efficiency is key. Furthermore, I am constantly impressed with how often WebPT emails its' users about current updates, and system downtimes. This just shows their commitment to such a great product which in turn allows us, as clinicians, to keep utilizing it with immense satisfaction. **What do you dislike about WebPT?** I have no complaints/dislikes currently with WebPT. **What problems is WebPT solving and how is that benefiting you?** WebPT's efficiency of use led to many benefits including increased patient interaction, decrease in cancellation rates, and most importantly, improved quality of care for patients ### 45. Very good Company **Rating:** 5.0/5.0 stars **Reviewed by:** John L. | Physical Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2017 **What do you like best about WebPT?** Customer support is awesome and the software is easy to used **What do you dislike about WebPT?** I dislike the only option to edit is with an addendum **What problems is WebPT solving and how is that benefiting you?** The the PQRS was made very easy, however it's not used now. Improved apt attendance with reminders as well. ### 46. Wonderful platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley E. | Owner/Occupational Therapist, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2017 **What do you like best about WebPT?** easy to use with fast and effective support! **What do you dislike about WebPT?** Interface for billing company because my company says they can never see my clients insurance info that I put in. **What problems is WebPT solving and how is that benefiting you?** No need for a scheduler or front office staff! ### 47. All in one Document System **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2017 **What do you like best about WebPT?** WebPT keeps track of all your daily notes, evaluations, progress notes, and keeps me up to date with insurance requirements. From intake to discharge, they have me covered. **What do you dislike about WebPT?** Daily notes, sometimes can be timely. Sometimes special tests I would like to use are not present on the form. **Recommendations to others considering WebPT:** It is an all-in-one system. **What problems is WebPT solving and how is that benefiting you?** This keeps me on task, and is effective for communication. ### 48. EMR Software **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2016 **What do you like best about WebPT?** I like the easy use of the EMR. They have it geared towards PTs so it fits well with what we typically document. **What do you dislike about WebPT?** I do not like the discharge ability and that you have to open a new case up if you discharge even if they come back a couple days later due to an issue. **What problems is WebPT solving and how is that benefiting you?** I am not solving any. I do notice that I can get a note done in the time I see the patient. ### 49. WebPT is a great documentation program! **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca H. | Owner, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2017 **What do you like best about WebPT?** ease of use, Medicare updates, webinars. i dont have time to write more today. **What do you dislike about WebPT?** slowness in saving at times, ease of flowing into Therabill, Therabill needs some tweeking. Onboard experience with Therabill **What problems is WebPT solving and how is that benefiting you?** makes things flow easier ### 50. PT's built a business to help PT's survive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2017 **What do you like best about WebPT?** Web PT has designed a site it's easy to navigate and provides useful information for both the physical therapist and the referring physician. **What do you dislike about WebPT?** I would prefer increased ability to not have to type so much information and would enjoy greater use of automated drop-down menus. **What problems is WebPT solving and how is that benefiting you?** Web PT provides an instant solution to electronic health record documentation and also identifies areas where we as a business could improve in patient flow. ## WebPT Discussions - [How does WebPT work with my billing software?](https://www.g2.com/discussions/2430-how-does-webpt-work-with-my-billing-software) - 1 comment, 1 upvote - [How does WebPT work with multiple clinics?](https://www.g2.com/discussions/multiple-clinics) - 1 comment, 1 upvote - [Are all upgrades really free?](https://www.g2.com/discussions/upgrades-f42ea503-5d87-45b0-b281-03e75078f8fd) - 1 comment, 1 upvote - [Does WebPT work for other rehab specialties?](https://www.g2.com/discussions/specialities) - 1 comment, 1 upvote - [Is WebPT HIPAA-compliant?](https://www.g2.com/discussions/hipaa) - 1 comment, 1 upvote - [View WebPT pricing details and edition comparison](https://www.g2.com/products/webpt/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+21%3A11%3A43+-0500&secure%5Bsession_id%5D=c8db0a5f-0098-4d35-be50-f03b8e670041&secure%5Btoken%5D=99cc7dcbca26f09f1f5a59cfda45ef22175bf2961b7a6b09809481f5ccf2c16e&format=llm_user) ## WebPT Features **Information Flow** - Patient Case Management - Referrals Management - Records Management **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) **Clinical Workflow Management** - Multiple Medical Provider Access - Meaningful Use Reporting - Clinical Documentation **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Agentic AI - Medical Billing** - Natural Language Interaction **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Agentic AI - EHR** - Autonomous Task Execution ## Top WebPT Alternatives - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) - 4.1/5.0 (255 reviews) - [Raintree Systems](https://www.g2.com/products/raintree-systems/reviews) - 4.2/5.0 (117 reviews) - [Prompt Health](https://www.g2.com/products/prompt-health/reviews) - 4.9/5.0 (80 reviews)