--- title: WebPT Reviews meta\_title: 'WebPT Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 162 reviews by the users' company size, role or industry to find out how WebPT works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 162 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- ### WebPT Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **expertly crafted documentation** of WebPT, tailored specifically for physical therapists' needs. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=1772972&qs=pros-and-cons#reviews) Users value the **tailored documentation functionality** of WebPT, designed specifically for physical therapists' needs. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2256839&qs=pros-and-cons#reviews) Users value WebPT for its **efficiency in meeting documentation needs** , tailored specifically for physical therapists. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=1773449&qs=pros-and-cons#reviews) Users appreciate that WebPT is designed by physical therapists, effectively meeting their **documentation needs**. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=1772527&qs=pros-and-cons#reviews) Users value the **patient care support** of WebPT, finding it effectively addresses their documentation needs. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008362&qs=pros-and-cons#reviews) Users find WebPT to be **very expensive** , especially with its a la carte pricing and limited integration options. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008346&qs=pros-and-cons#reviews) Users find **integration issues** challenging due to the software's focus on physical therapy, complicating other service implementations. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008344&qs=pros-and-cons#reviews) Users find WebPT **not user-friendly** , making it hard to integrate diverse service providers into the platform. [(1 mentions)](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008350&qs=pros-and-cons#reviews) ### Top Pros or Advantages of WebPT ##### 1. Documentation Users appreciate the **expertly crafted documentation** of WebPT, tailored specifically for physical therapists' needs. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=1772972&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you like about WebPT? The upside of WebPT is that it is created by physical therapists and does a very good job at meeting the documentation needs for physical therapists. ##### 2. Document Management Users value the **tailored documentation functionality** of WebPT, designed specifically for physical therapists' needs. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2256839&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you like about WebPT? The upside of WebPT is that it is created by physical therapists and does a very good job at meeting the documentation needs for physical therapists. ##### 3. Efficiency Users value WebPT for its **efficiency in meeting documentation needs** , tailored specifically for physical therapists. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=1773449&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you like about WebPT? The upside of WebPT is that it is created by physical therapists and does a very good job at meeting the documentation needs for physical therapists. ##### 4. Helpful Users appreciate that WebPT is designed by physical therapists, effectively meeting their **documentation needs**. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=1772527&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you like about WebPT? The upside of WebPT is that it is created by physical therapists and does a very good job at meeting the documentation needs for physical therapists. ##### 5. Patient Care Users value the **patient care support** of WebPT, finding it effectively addresses their documentation needs. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008362&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you like about WebPT? The upside of WebPT is that it is created by physical therapists and does a very good job at meeting the documentation needs for physical therapists. ### Top Cons or Disadvantages of WebPT ##### 1. Expensive Users find WebPT to be **very expensive** , especially with its a la carte pricing and limited integration options. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008346&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you dislike about WebPT? It was very expensive and everything was ala carte, which made it more expensive. In addition, because it was so physical therapy user-friendly, it ma ##### 2. Integration Issues Users find **integration issues** challenging due to the software's focus on physical therapy, complicating other service implementations. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008344&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you dislike about WebPT? It was very expensive and everything was ala carte, which made it more expensive. In addition, because it was so physical therapy user-friendly, it ma ##### 3. Not User-Friendly Users find WebPT **not user-friendly** , making it hard to integrate diverse service providers into the platform. [ See 1 mentions ](https://www.g2.com/products/webpt/reviews?filters%5Bsentiment_snippet%5D=2008350&qs=pros-and-cons#reviews) See Related User Reviews ![Dr. Jeanette D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Jeanette D.") DD Dr. Jeanette D. Small-Business (50 or fewer emp.) 3.5/5 "WebPT is a good Physical Therapy specific EMR" What do you dislike about WebPT? It was very expensive and everything was ala carte, which made it more expensive. In addition, because it was so physical therapy user-friendly, it ma ## Top-Rated Alternatives [ ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)") Tebra (previously Kareo + PatientPop) 4.1/5(259) ](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) [ ![Raintree Systems](https://images.g2crowd.com/uploads/product/hd_favicon/8359decd8fbae939c4325d287b518f25/raintree-systems.svg "Raintree Systems") Raintree Systems 4.2/5(119) ](https://www.g2.com/products/raintree-systems/reviews) [ ![Prompt Health](https://images.g2crowd.com/uploads/product/hd_favicon/7420c18f31b03fe8411c29c485fc2998/prompt-health.svg "Prompt Health") Prompt Health 4.8/5(140) ](https://www.g2.com/products/prompt-health/reviews) [ View All Alternatives ](https://www.g2.com/products/webpt/competitors/alternatives) ![Alison L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alison L.") AL Alison L. Physical Therapist and Director of Operations Small-Business (50 or fewer emp.) 1/24/2017 "Love WebPT and would highly recommend it to my friends!" 5/5 What do you like best about WebPT? Love that I can log on from anywhere to do my notes. I love having the convenience of being able to do my notes from the comfort of my own couch or coffee shop, especially since I don't want to spend any more time in the clinic than I have to! Also love WebPT's staff--they are always so friendly and accommodating! Review collected by and hosted on G2.com. What do you dislike about WebPT? Sometimes completing notes can feel like a never-ending task, since WebPT can ultimately go on infinitely. Wish there were "best practice" guides for with PT notes, evaluations, and progress notes. Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? It's super easy to schedule patients and to know my general workflow before I come in for the day. I love being prepared for my patients, and love the ease of access of checking another patient's notes if I'm seeing them for the first time and don't know them personally. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 11/21/2017 "Great Product" 4.5/5 What do you like best about WebPT? I like that it is easy to use. The EMR system is very easy to use and has a great place to store chart notes. Review collected by and hosted on G2.com. What do you dislike about WebPT? I dont like at certain times of the day we experience a little glitch in the system but overall I am happy. Review collected by and hosted on G2.com. Recommendations to others considering WebPT: Make sure to look through all of your reports. They are helpful. Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? Our missed notes reports are extremely helpful! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 8/23/2017 "Very Pleased!" 4/5 What do you like best about WebPT? Appointments are color coded by insurance type, registering patients is a smooth process, and WebPT is a user friendly site. Review collected by and hosted on G2.com. What do you dislike about WebPT? There are no alerts when you schedule over a prescription, authorization, or go beyond an authorization end date. Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? Our PT's have been able to document more effectively and efficiently than with our previous program. Having access to this platform online allows everyone to have access where and when they need it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 6/6/2017 "great customer service" 5/5 What do you like best about WebPT? WebPT is a great program in so many ways. It's very user friendly and the Customer Service is amazing! Review collected by and hosted on G2.com. What do you dislike about WebPT? There are still some things that are being worked on and added every day....not that i dislike it, i'm just anxious to try the new things and have short patience for the development process. haha. I want the new features now! i know they'll be great when they come out though. Review collected by and hosted on G2.com. Recommendations to others considering WebPT: It's a great program and easy to use for everyone. Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? It helps our front office keep the back office on task with missed notes, progress notes, and incomplete documents way better than our old outdated program. Review collected by and hosted on G2.com. Show More Response from Bradley LaFave of WebPT [Editedit](https://www.g2.com/survey_responses/webpt-review-305189/official_response/edit) Thank you for the feedback and for being part of the WebPT Community. We love innovating and can't wait to keep showing that to you in our regular releases! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 10/28/2017 "WebPT - web-based physical therapy EMR" 2.5/5 What do you like best about WebPT? This cloud-based system allows therapists, directors and front-office staff to access medical records anywhere, anytime, from any web enabled device. Review collected by and hosted on G2.com. What do you dislike about WebPT? There are no automated checks and balances in claims-based reporting. Someone has to manually be on top of every form and submission to avoid the noncompliance penalty. Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? 1. Take advantage of the registry-based reporting feature 2. Eliminate the need to fill out a lengthy paper PQRS form with every applicable note Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 12/14/2017 "Solid tool for any PT clinic" 4/5 What do you like best about WebPT? Great customer service, easy to use with plenty of great features. Review collected by and hosted on G2.com. What do you dislike about WebPT? Not very useful without an internet connection! Also the user interface feels a bit dated... would be nice to see it refreshed for 2018. Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? Medical coding / organized patient records for a small PT practice. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Elizabeth C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth C.") EC Elizabeth C. Physical Therapist Health, Wellness and Fitness Small-Business (50 or fewer emp.) 1/25/2017 "Best EMR" 5/5 What do you like best about WebPT? We use WebPT for our private practice. It is extremely user friendly, is great for billing, and makes it almost impossible to make a mistake on a note. The checks and balances wither the federal payers is outstanding. Review collected by and hosted on G2.com. What do you dislike about WebPT? The one improvement that I would like to see is being able to go back and forth between screens easier with notes open. For example, if a patient script is in their edoc, and I am doing their initial evaluation and I want to look at the IC D10 code from the script, I have to save the IE, and go into edocs. Takes time. Review collected by and hosted on G2.com. Recommendations to others considering WebPT: Get it NOW! Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? Our billing and notes are more accurate, efficient, and timely. If another therapist is treating your patient, they can just read your notes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 6/15/2017 "Medicare-Compliant Documentation " 4.5/5 What do you like best about WebPT? I like the easy-to-follow format, personalization options, and professional look. Everything is Medicare-compliant, which saves me time in fighting denials. Review collected by and hosted on G2.com. What do you dislike about WebPT? I'd like to personalize it even more. I wish I could add or change fields for my specialty, Speech-Language Pathology. Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? I rarely receive denials from insurance. When I do, I provide documentation from WebPT that results in a reversal due to the thoroughness and professionalism of the documentation. The scheduling system is easily navigated. Reminder phone calls, texts, or emails go out to every patient, resulting in a low no-show rate. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kenneth N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenneth N.") KN Kenneth N. Managing Partner Health, Wellness and Fitness Small-Business (50 or fewer emp.) 1/24/2017 "DNA for WebPT" 4/5 What do you like best about WebPT? WebPT keeps me abreast of the current guidelines of the healthcare landscape and provides a great marketplace to search for clinic equipment. Review collected by and hosted on G2.com. What do you dislike about WebPT? Documentation form is longer than I usually like to send to physicians. The formatting of the daily notes and plan of care leaves an empty space with the following lines on a second page which makes the POC 2 pages when it could easily fit on one page. Review collected by and hosted on G2.com. Recommendations to others considering WebPT: Navigation is somewhat easy in the beginning. Once you make your templates then the learning curve is exponential and seamless. Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? Worry free documentation and documentation timing is improving but still longer than I would like. Using an EMR online allows me to work from multiple locations, thereby giving me flexibility of my schedule. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jennifer W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer W.") JW Jennifer W. Office Manager Restaurants Small-Business (50 or fewer emp.) 7/12/2017 "It has helped save time so that patients can come first, not paperwork. " 4.5/5 What do you like best about WebPT? I love how it has made it easier to schedule patients and get them checked in faster. Review collected by and hosted on G2.com. What do you dislike about WebPT? The only I don't like is the required field on patient input. With our cash patients we really don't need certain demographics so we have to make up something just to be able to move forward. Review collected by and hosted on G2.com. What problems is WebPT solving and how is that benefiting you? Having more than one person schedule has been very difficult up until we started using WebPT. Now there is no double booking issues. Review collected by and hosted on G2.com. 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