--- title: WebPT Reviews meta\_title: 'WebPT Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 162 reviews by the users' company size, role or industry to find out how WebPT works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 162 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory ---

# WebPT Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by WebPT but has limited features.  
  
Are you part of the WebPT team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

WebPT empowers rehab therapists to better engage patients, improve care, and achieve scalable growth with solutions to help manage every aspect of their practice. As the industry’s most innovative, comprehensive, and secure Practice Experience Management (PXM) platform, WebPT unifies marketing, front office, clinical, billing, and administrative tools on one platform with one trusted partner. Regardless of practice size or specialty, WebPT can help: - Grow your patient roster and scale your business - Automate patient registration, referral management, benefits verification, and patient communication - Keep your staff happy with more intuitive and compliant documentation - Improve patient engagement and clinical outcomes - Get you paid more, faster - Optimize performance and give you the confidence to make data-backed decisions Above all, WebPT puts Members first. Our team of rehab therapy experts has supported over 20,000 clinics with a personalized implementation process and targeted training tailored to each clinic’s unique needs. Once onboarded, Members have access to free, unlimited support—available via live chat, email, and phone—to ensure their continued success. Serving over 150,000 rehab therapy professionals with 99% uptime reliability, WebPT is the #1 trusted partner in the industry. Learn how one platform can help you achieve greatness in practice at webpt.com.

* * *

Seller
[WebPT](https://www.g2.com/sellers/webpt)
Discussions
[WebPT Community](https://www.g2.com/products/webpt/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Paige Beechler

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## Pricing

Pricing provided by WebPT.

### WebPT

Starting at $99.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/webpt/pricing)

## Top-Rated Alternatives

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View All Alternatives
](https://www.g2.com/products/webpt/competitors/alternatives)

## User Insights

Average based on 162 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

[Sign in to view](/login)

Per Month

[Log in to unlock pricing and user insights](/login)

 ![Irene C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Irene C.")
IC

Irene C.

front office /billing

Small-Business (50 or fewer emp.)

6/26/2024

"webpt is great easy to use whithout outages"

4.5/5

What do you like best about WebPT?

easy to use friendly customer service. when you need something or have any questions they will answer the phone and chat online quickly.we have been using webpt for years Review collected by and hosted on G2.com.

What do you dislike about WebPT?

the past 1mth and half they have had so many outages and we end up with not knowing who is coming no knowing what to collect if they have a copay. not knowing next visit it, let alone be able to pull up flow sheet in the gym . everyone is just lost Review collected by and hosted on G2.com.

What problems is WebPT solving and how is that benefiting you?

claims go out and come back fast sometime within 2 week we aleady have a payment Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

CS

Chelsea S.

Pediatric Speech Language Pathologist

Mid-Market (51-1000 emp.)

6/4/2024

"WebPT has made me a better clinician !"

5/5

What do you like best about WebPT?

The easy access to everything you need in 1 program- schedule, notes, health records, etc. Other companies have mulple programs making documenting time very stenuous. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

Not able to copy over information from another clinic in town Review collected by and hosted on G2.com.

What problems is WebPT solving and how is that benefiting you?

Assisting us with plans of care and progress note reminders being accurate. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
UH

Verified User in Health, Wellness and Fitness

Enterprise (\> 1000 emp.)

8/23/2024

Guest users or non-business users of the software, not included in G2 scores.

"Easy to navigate and precise information."

5/5

What do you like best about WebPT?

The scheduling is super easy and the e doc is also very convinient to use Review collected by and hosted on G2.com.

What do you dislike about WebPT?

Faxing is always an issue, takes alot of time to fax out the records to doctors. Review collected by and hosted on G2.com.

What problems is WebPT solving and how is that benefiting you?

Have all the patient record at one place. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

10/21/2017

"WebPT is the most efficient software and I love doing documentation using wrbpt"

5/5

What do you like best about WebPT?

The way the functional movement and assessment test are collaborated. I like the way everything falls in step by step. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

Nothing so far. Everything looks great. Review collected by and hosted on G2.com.

What problems is WebPT solving and how is that benefiting you?

The best one to document Medicare patients. Quite thorough evaluation. Review collected by and hosted on G2.com.

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6/4/2024
Current UserValidated ReviewerIncentivizedSource: G2 invite

BB

Brittani B.

Director of Clinical Operations

Small-Business (50 or fewer emp.)

9/19/2023

"User friendly and great for basic rehab facilities"

4.5/5

What do you like best about WebPT?

The interface is very intuitive and the documentation templates are easy to complete on the clinical side of things. The scheduling module is clean, and we really love that you can view multiple calendars at once. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

When we transitioned into the home health space, it does not have the documentation or billing capababilities to bill out HHA claims (UB04's) or meet the documentation requirements of Medicare. Review collected by and hosted on G2.com.

What problems is WebPT solving and how is that benefiting you?

We use WebPT for all rehab services in our agency including client intake, scheduling, documentation, and billing. The easy-to-use documentation templates are well-liked by our clinicians and allow them to complete all documentation in a timely manner. Review collected by and hosted on G2.com.

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Response from Heather Blackwell of WebPT

[Editedit](https://www.g2.com/survey_responses/webpt-review-8632063/official_response/edit)

Hi Brittani,

Thanks for your thoughtful review! We're happy you find WebPT's interface, templates, and scheduling system so helpful.

Your feedback about home health capabilities is crucial. While our current focus is on outpatient PT, we're constantly evaluating how to better serve diverse therapy needs. We appreciate you bringing this to light, and your insights will influence our future development priorities.

Thanks again for sharing your experiences and for being a valued member of the WebPT community!

Current UserValidated ReviewerSource: Organic

SG

Sheila G.

PC and Tech

Medical Practice

Small-Business (50 or fewer emp.)

11/14/2023

"Easy to use"

4.5/5

What do you like best about WebPT?

WebPT was easy to use. I liked that it had a lot of differnt ways to look at the schedule. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

I didnt like the Idea of not being about to to the Insurance all in one system. Review collected by and hosted on G2.com.

What problems is WebPT solving and how is that benefiting you?

WebPt was great with scheduling Review collected by and hosted on G2.com.

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Response from Heather Blackwell of WebPT

[Editedit](https://www.g2.com/survey_responses/webpt-review-8870531/official_response/edit)

Hi Sheila,

Thank you for your insightful review of WebPT! We're delighted to hear that the scheduling functionalities have been so advantageous for your practice.

We're actively evaluating various options to expand WebPT's capabilities and offer comprehensive billing solutions. We appreciate you bringing this to our attention and contributing to our continuous improvement.

Thank you again for sharing your experiences and for being a valued member of the WebPT community!

Validated ReviewerSource: Organic

 ![Sushma S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sushma S.")
SS

Sushma S.

Technical Support Professional

Mid-Market (51-1000 emp.)

8/4/2022

"WebPT pleasant, straightforward and easy."

4.5/5

What do you like best about WebPT?

The ease of use of this software is wonderful. The program handles all the work and saves you a lot of time. With this software, scheduling and billing can be handled without any hassle. Furthermore, we can analyze the performance and optimize it for future courses. This software can be operated even from our mobile devices, which is truly amazing. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

I didn' find any big issues apart from some like it has some glitches in EBV part and sometimes I faced issue while deleting notes. But in my opinion all this problem could be overcome if this software gets an update. Review collected by and hosted on G2.com.

What problems is WebPT solving and how is that benefiting you?

Due to WebPT, we no longer have to do manual documentation work. Through this platform, patients' insurance information and verification can be easily accessed, eliminating the need to enter data twice. Past records of patients are safely stored so therapists can monitor their progress and treat them accordingly. This software makes it easy to share patient data with clinics. The WEbPT marketplace helped us generate more business and it worked well for us Review collected by and hosted on G2.com.

Show More

Response from Heather Blackwell of WebPT

[Editedit](https://www.g2.com/survey_responses/webpt-review-6941054/official_response/edit)

Hi Sushma,

Wow, thanks for your fantastic review! Your praise for WebPT's ease, time-saving features, and mobile access truly motivates us. We appreciate hearing it! Thanks for highlighting WebPT's documentation, patient records, and marketplace benefits. Cheers to your success with WebPT! We're committed to keeping it amazing.

Validated ReviewerIncentivizedSource: G2 invite

EW

Edwind W.

Physical Therapist

Small-Business (50 or fewer emp.)

4/21/2022

"Software anywhere in the world"

4.5/5

What do you like best about WebPT?

Being in a cloud I can see medical information from my patients anywhere in the world, I can move to their homes and have their medical history at the moment, the data transfer rate is excellent. The most useful tool in my personal opinion is access from any device outside the company as it allows me to access the application from my own computers. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

I can't have a local database which forces me to have access to the internet at all times, which makes it difficult for me to have the medical records of my patients in distant locations, another weakness of the software in the complex graphical interface, which is sometimes difficult to understand and manipulate, especially at the beginning of learning the use of the application. Review collected by and hosted on G2.com.

Recommendations to others considering WebPT:

Improving the mobile version to make it more enjoyable when working, icons and icon sizes is excessively tiny and another extremely important and necessary problem to solve in later versions is the local databases, it is not pleasant not to be able to access data already loaded on my computers and what I find uncomfortable to provide proper and personalized care to my patients. Review collected by and hosted on G2.com.

What problems is WebPT solving and how is that benefiting you?

Tracking patients in their homes and having real-time data, previous results and treatment administration, in particular I like the one that I can filter information based on the date and time I enter it allowing me to assess the patient's medical evolution and give a more accurate opinion related to the clinical picture of the patient I am attending at the moment providing personalized care Review collected by and hosted on G2.com.

Show More

Response from Heather Blackwell of WebPT

[Editedit](https://www.g2.com/survey_responses/webpt-review-6532120/official_response/edit)

Hi Edward, Thanks for your thoughtful review! We're thrilled you find WebPT's cloud access and mobile capabilities so valuable for remote patient care and real-time data access. Your detailed feedback regarding the graphical interface and local database options is appreciated and will be shared with our team. We're constantly working to improve the user experience and ensure WebPT empowers your best work. Thanks for choosing WebPT and for helping us refine it further!

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice")
UM

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

11/9/2021

"Good online software"

5/5

What do you like best about WebPT?

Very straightforward on how to use. Easy to learn. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

Could use a few updates to make users' lives easier like including appt type in the appt list (eval, follow-up, progress note, etc). Also update authorization tracker based on appts checked in, not daily note completion. Review collected by and hosted on G2.com.

What problems is WebPT solving and how is that benefiting you?

Physical therapy clinic scheduling is much easier once you have a system in place. Also easy to keep track of a patient's documents. Review collected by and hosted on G2.com.

Show More

Response from Heather Blackwell of WebPT

[Editedit](https://www.g2.com/survey_responses/webpt-review-5107442/official_response/edit)

Thanks for your review! Ease of use is top priority for us, glad you find WebPT straightforward. Your ideas for improving the appt list and authorization tracker are great, and we'll share them with the team! We value your feedback and it definitely shapes our future plans. Thank you again for sharing your experience and for being a valued member of the WebPT community.

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Philip A S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Philip A S.")
PS

Philip A S.

Physical Therapy Aide

Small-Business (50 or fewer emp.)

6/26/2020

"Very fluid system. Highly recommended!"

5/5

What do you like best about WebPT?

I love how this software is available on any device that has internet access. It makes note writing extremely accessible. The software itself is also very user friendly. The site is ergonomic whether you're documenting on a computer or a tablet (sometimes even on a cell phone). The site is easy to navigate through and streamlines all of my note writing.

I especially value its layout when completing a new patient evaluation. All of the text fields are laid out in a way that makes sense to the reader and the therapist.

In terms of billing and insurance, it's a very powerful tool. It has all of the ICD codes which you can either manually type in or search for. It also transfers those same codes over to the proceeding note whenever your patient comes in for another visit. That way, you don't have to re-type all of the codes into the new note.

Scheduling is also very nice on this program. The software gives you a great overview of all the patients you will be seeing for the day, including cancellations. Its also pretty nifty how it tells you if its your patients birthday. Review collected by and hosted on G2.com.

What do you dislike about WebPT?

I dislike how the same user cannot be on two devices at once. This problem is cumbersome because I have two hardwired computers on opposite sides of the clinic. And so if I'm treating one patient on one side of the clinic and want to write up their note, I would end up being logged out of the other computer on the other side of the clinic. it would be useful to be logged in on both devices at once and not have to log in every time I switch computers.

I also wish there was some way I the program would notify me if there are incomplete fields that I may have missed while completing a new patient evaluation document. Review collected by and hosted on G2.com.

Recommendations to others considering WebPT:

I would recommend therapists who are considering webPT to give it two weeks or so to get used to the layout of the website. Its a little frustrating at first since you don't really know where everything is located, but once you start to understand where everything is, it makes life very very easy. I would also consider how many employees you have. I find that using WebPT in a larger clinic is really worth your while since it can integrate all patients from multiple clinics into one database.

As a new grad/student, I found this software to be very valuable in that it helped me make sure that I covered all my bases in terms of documentation. So if you're new to the world of PT and you're thinking about opening up your own practice, I would say that this program is very valuable and would help you streamline your entire clinic. It would also save you a ton of physical space, since you wouldn't need to worry about bulky patient charts. All of the documentation would be stored on a cloud based system. Review collected by and hosted on G2.com.

What problems is WebPT solving and how is that benefiting you?

The problems I have had with manually writing my notes is that its very repetitive and cumbersome. With WebPT it streamlines everything and makes note writing more fast and efficient. There is more ease of communication, especially with other therapists who are treating the same patient. It makes note writing and documentation very fluid. Review collected by and hosted on G2.com.

Show More

Response from Heather Blackwell of WebPT

[Editedit](https://www.g2.com/survey_responses/webpt-review-4277042/official_response/edit)

Thank you for this amazing review, Phillip! We're thrilled you find WebPT so user-friendly, accessible, and powerful across all devices. Your detailed feedback showcases exactly how WebPT streamlines workflows and helps PTs achieve greatness in practice. Thank you for being a valued member of the WebPT community!

Current UserValidated ReviewerIncentivizedSource: G2 invite

## Questions about WebPT? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about WebPT
](https://www.g2.com/products/webpt/discussions/new)

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
G2

Verified User in Non-Profit Organization Management
•
Last activity over 6 years ago

How does WebPT work with my billing software?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/2430-how-does-webpt-work-with-my-billing-software)

GU

Guest User

What is WebPT used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-webpt-used-for)

[
View all Discussions
](https://www.g2.com/products/webpt/discuss)

## Pricing Options

Pricing provided by WebPT.

### WebPT

Starting at $99.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/webpt/pricing)

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##### 
##### WebPT Features

Clinical Workflow Management

Multiple Medical Provider Access

Meaningful Use Reporting

Clinical Documentation

Patient Health Information Management

ePHI Storage

Patient Workflow Management

[
View More Features
](https://www.g2.com/products/webpt/features)

##### Categories on G2

[EHR](https://www.g2.com/categories/ehr)[Medical Practice Management](https://www.g2.com/categories/medical-practice-management)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling)

[EHR](https://www.g2.com/categories/ehr)[Medical Practice Management](https://www.g2.com/categories/medical-practice-management)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling)[Medical Billing](https://www.g2.com/categories/medical-billing)[Revenue Cycle Management](https://www.g2.com/categories/revenue-cycle-management)[Patient Relationship Management (PRM)](https://www.g2.com/categories/patient-relationship-management-prm)[Physical Therapy](https://www.g2.com/categories/physical-therapy)

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