WebMagic is a custom software development and systems integration company founded in 2014, with HQ in London, UK. We help e-commerce, logistics, and B2B organizations streamline operations by turning business goals and workflow logic into production-ready web applications, platform integrations, and automation. Our work starts with structured discovery: we map end-to-end processes, identify bottlenecks and data gaps, confirm constraints, and define measurable success criteria. This ensures the solution aligns to ROI and operational realities—not just a technology checklist. A core part of our expertise is integration engineering. We build and maintain reliable connections between platforms that were not designed to work together, including Shopify, ERPs, WMS/TMS systems, CRMs, payment providers, and carrier/shipping services. Typical scopes include product and inventory synchronization, order and fulfillment workflows, shipping and returns automation, delivery exception management, and API integration across internal tools and third-party systems. We design integration layers to be resilient in real-world conditions, with validation, retries, idempotency, monitoring, and clear data ownership so critical workflows run predictably and reporting remains trustworthy. Where it creates measurable operational value, we implement AI-enabled workflow automation such as support ticket routing, knowledge retrieval when needed, and internal assistants for repetitive tasks. AI is introduced with defined boundaries, auditability, and safe fallbacks, so automation improves speed and consistency without compromising control. Delivery is milestone-based with clear acceptance criteria, continuous QA, regular demos, and documented handover. DevOps and infrastructure are part of the engagement: cloud environments (AWS and DigitalOcean), containerization (Docker and Kubernetes where appropriate), CI/CD pipelines, observability (logs, metrics, alerts), performance optimization, and security fundamentals. After go-live, we include a 30-day stabilization period with scope-related fixes at no additional cost, and we offer support and maintenance plans on a monthly or annual basis. If you need a partner to design, build, integrate, and operate software that improves logistics or e-commerce operations, WebMagic provides a practical, enterprise-oriented delivery approach.