# Best Returns Management Software

*By [Daniel Rivera](https://research.g2.com/insights/author/daniel-rivera)*


Returns management software, sometimes referred to as reverse logistics, is a solution that helps manage the return process for retailers, online sellers, manufacturers, and third-party logistics (3PL) companies. This includes communicating with customers through portals or self-service platforms to manage shipping options, tracking, inventory, refunds and credits, replacements, and print prepaid shipping labels. Some returns management solutions allow companies to personalize return portals with custom branding or integrate directly with a retailer's website.

Many return policies are forgiving, which leads to a significant amount of returns. With this comes increased costs and challenges for retailers, sellers, and manufacturers. Returns management software helps contain and organize these issues by reducing the turnaround time for returns, maximizing value recovery, minimizing returns processing costs, and simplifying the refund process. Companies use this software to maintain customer satisfaction by setting return rules and policies, providing return timeframes, and offering certain returns to be auto-approved.

Returns management software commonly integrates with [warehouse management software](https://www.g2.com/categories/warehouse-management), [order management software](https://www.g2.com/categories/order-management), [accounting software](https://www.g2.com/categories/accounting), [inventory management software](https://www.g2.com/categories/inventory-management), or [e-commerce software.](https://www.g2.com/categories/e-commerce)

To qualify for inclusion in the Returns Management category, a product must:

- Create and manage return policies for different product categories
- Provide workflows to create, confirm, or cancel returns
- Coordinate refunds, credits, or product replacements
- Integrate with e-commerce or related platforms
- Track returned items from pickup to delivery
- Analyze the value of returns and their impact on revenue





## Top Returns Management Software at a Glance
| # | Product | Rating | Best For | What Users Say |
|---|---------|--------|----------|----------------|
| 1 | [Narvar](https://www.g2.com/products/narvar/reviews) | 4.3/5.0 (172 reviews) | Self-serve returns with branded post-purchase tracking | "[Good customer service, needs better EDD calculations when estimates are not provided by carriers.](https://www.g2.com/survey_responses/narvar-review-12071619)" |
| 2 | [parcelLab](https://www.g2.com/products/parcellab/reviews) | 4.6/5.0 (266 reviews) | Branded post-purchase returns with carrier-unified tracking | "[parcelLab Makes Delivery Updates Clear, Personalized, and Trust-Building](https://www.g2.com/survey_responses/parcellab-review-12945131)" |
| 3 | [Swap Commerce](https://www.g2.com/products/swap-commerce/reviews) | 4.6/5.0 (60 reviews) | Revenue-retaining returns with exchange automation | "[Swap - a fully inclusive ecommerce partner](https://www.g2.com/survey_responses/swap-commerce-review-11493351)" |
| 4 | [ShipHero](https://www.g2.com/products/shiphero/reviews) | 4.5/5.0 (210 reviews) | Shopify-native returns with scan-based fulfillment accuracy | "[ShipHero: Streamlined, Customizable, and Efficient](https://www.g2.com/survey_responses/shiphero-review-12973951)" |
| 5 | [ClickPost](https://www.g2.com/products/clickpost/reviews) | 4.8/5.0 (144 reviews) | Reverse logistics with unified courier orchestration | "[Seamless API Integration and Logistics Management](https://www.g2.com/survey_responses/clickpost-review-12740159)" |
| 6 | [Increff WMS](https://www.g2.com/products/increff-wms/reviews) | 4.7/5.0 (111 reviews) | Serialized returns tracking with marketplace segregation | "[Clean UI and Smooth ERP Integrations That Streamline Warehouse Operations](https://www.g2.com/survey_responses/increff-wms-review-13058892)" |
| 7 | [Redo Returns & Exchanges](https://www.g2.com/products/redo-returns-exchanges/reviews) | 4.8/5.0 (19 reviews) | Self-serve returns with cost-shifting automation | "[Transformed Returns, Improved Margins, Outstanding Support](https://www.g2.com/survey_responses/redo-returns-exchanges-review-13048464)" |
| 8 | [ShippyPro](https://www.g2.com/products/shippypro-shippypro/reviews) | 4.6/5.0 (106 reviews) | Multi-carrier return label automation | "[ShippyPro Streamlined Our Shipping with Fast Labels and Great Multi-Carrier Integration](https://www.g2.com/survey_responses/shippypro-review-12987150)" |
| 9 | [Elite EXTRA](https://www.g2.com/products/elite-extra/reviews) | 4.6/5.0 (79 reviews) | Last-mile returns with automated validation | "[Streamlines Dispatching with Great Auto-Dispatching Features](https://www.g2.com/survey_responses/elite-extra-review-12914076)" |
| 10 | [FarEye](https://www.g2.com/products/fareye/reviews) | 4.7/5.0 (269 reviews) | Bulk RTO routing with last-mile visibility | "[Smart Routing and Live Tracking](https://www.g2.com/survey_responses/fareye-review-12798017)" |


## G2 Grid® for Returns Management Software
![G2 Grid® for Returns Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/returns-management/grids.png?focus%5B%5D=8299&focus%5B%5D=118608&focus%5B%5D=1335355&focus%5B%5D=53424&focus%5B%5D=126148&focus%5B%5D=128358&focus%5B%5D=1331212&focus%5B%5D=123127)
Highlighted products: Narvar, parcelLab, Swap Commerce, ShipHero, ClickPost, Increff WMS, Redo Returns & Exchanges, and ShippyPro.
Underlying data: [Grid® JSON](https://www.g2.com/categories/returns-management/grids.json?focus%5B%5D=narvar&focus%5B%5D=parcellab&focus%5B%5D=swap-commerce&focus%5B%5D=shiphero&focus%5B%5D=clickpost&focus%5B%5D=increff-wms&focus%5B%5D=redo-returns-exchanges&focus%5B%5D=shippypro-shippypro)


## How Many Returns Management Software Products Does G2 Track?
**Total Products under this Category:** 108

### Category Stats (Jul 2026)
- **Average Rating**: 4.57/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: Redo Returns & Exchanges (+0.6%) - Among all products in this category, Redo Returns & Exchanges recorded the largest rating increase compared to last month
*Last updated: July 12, 2026*


## How Does G2 Rank Returns Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 2,500+ Authentic Reviews
- 108+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Which Returns Management Software Is Best for Your Use Case?

- **Leader:** [Narvar](https://www.g2.com/products/narvar/reviews)
- **Highest Performer:** [FarEye](https://www.g2.com/products/fareye/reviews)
- **Easiest to Use:** [ClickPost](https://www.g2.com/products/clickpost/reviews)
- **Top Trending:** [Swap Commerce](https://www.g2.com/products/swap-commerce/reviews)
- **Best Free Software:** [AfterShip](https://www.g2.com/products/aftership/reviews)


---

**Sponsored**

### ReturnZap

ReturnZap powers advanced return and exchange functionality for Shopify merchants. Hundreds of Shopify sellers use ReturnZap to simplify and streamline their returns process. ReturnZap enables flexible returns policies and advanced automation logic through a beautiful, customizable returns portal. Shopify sellers love ReturnZap because it's a breeze to set up and very easy to use. ReturnZap has the most flexible exchange solution for Shopify, with purpose built tools to deal specifically with Shopify accounting and fulfillment challenges related to fulfillment. ReturnZap eliminates the need for manual exchange reconcilation, so you spend less time cleaning up data and more time magaging your business. Key features of ReturnZap include: - Embedded customer returns portal with full customization - Self serve return labels, with advanced shipping fee logic - Advanced return policies with flexible rules and workflows - Native integration to Shopify - Available WMS integrations - Custom graphQL-based API and Webhooks ReturnZap gives you the tools you need to not only save time, but also to reduce refunds and boost the bottom line. Offer store credit in multiple forms, including native Shopify account credit, and offer exchanges for any product, at any price. ReturnZap has deep integrations into Shopify and has been awarded "Built for Shopify" status, the highest level of recognition and achievement. ReturnZap feels like an extension of Shopify, making it easier for new users and teams to onboard and get set up quickly and easily. ReturnZap works worldwide, and can facilitate international return shipments. Our largest markets are: - US and Canada - UK - Europe, including France, Germany, Netherlands - Australia and New Zealand Customers love ReturnZap for its ongoing support. Get access to dedicated, top notch support at no additional charge.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2827&secure%5Bchosen_at%5D=2026-07-12T05%3A34%3A08Z&secure%5Bdisplayable_resource_id%5D=2827&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2827&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1336888&secure%5Bresource_id%5D=2827&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Freturns-management%3Fopen_modal_url%3D%252Fproducts%252Fwebinterpret%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Freturns-management%2526source%253Dcategory&secure%5Btoken%5D=436897e400295f9d11ed818031e609214e5e2910ef56cfda295b081000b7ca7c&secure%5Burl%5D=https%3A%2F%2Fwww.returnzap.com&secure%5Burl_type%5D=company_website)

---

## What Are the Top-Rated Returns Management Software Products in 2026?
### 1. [Narvar](https://www.g2.com/products/narvar/reviews)
Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey — from shipping insurance and delivery tracking to notifications, returns, exchanges, and fraud prevention — simplifying the everyday lives of consumers while driving business success for retailers.


**Average Rating:** 4.3/5.0
**Total Reviews:** 172
**How Do G2 Users Rate Narvar?**

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10)
- **Exchange:** 7.5/10 (Category avg: 8.4/10)
- **OMS:** 7.8/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 3.0/10 (Category avg: 1.5/10)

**Who Is the Company Behind Narvar?**

- **Seller:** [Narvar Inc.](https://www.g2.com/sellers/narvar-inc)
- **Company Website:** https://www.narvar.com
- **Year Founded:** 2012
- **HQ Location:** San Mateo, US
- **Twitter:** @narvarinc (1,444 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/narvar (367 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 40% Mid-Market, 24% Small-Business


#### What Are Narvar's Pros and Cons?

**Pros:**

- Customer Experience (59 reviews)
- Ease of Use (58 reviews)
- Tracking (49 reviews)
- Tracking Efficiency (44 reviews)
- Customization (37 reviews)

**Cons:**

- Limited Customization (23 reviews)
- Limited Functionality (22 reviews)
- Poor Customer Support (21 reviews)
- Difficult Setup (17 reviews)
- Complexity (16 reviews)


### What Do G2 Reviewers Say About Narvar?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **user-friendly customer experience** of Narvar, enabling efficient and smooth return processes.
- Users enjoy the **ease of use** of Narvar, benefiting from simple integration and intuitive tracking and returns management.
- Users value the **effective tracking system** of Narvar, enhancing the post-purchase experience with timely updates.
- Users appreciate the **real-time tracking efficiency** of Narvar, enhancing their parcel management and customer communication.
- Users love the **customization options** available in Narvar, enhancing their post-purchase customer journey effectively.

**Cons:**

- Users express frustration with **limited customization** , finding templates too generic and inflexible for their branding needs.
- Users are frustrated by Narvar's **limited functionality** , including clunky navigation and inadequate suppression rule options.
- Users report **poor customer support** with Narvar, facing challenges in communication and resolution effectiveness.
- Users find the **difficult setup** of Narvar challenging, requiring significant time and effort to learn the platform.
- Users find that **implementation complexity** and coordination challenges can hinder the overall user experience with Narvar.

#### What Are Recent G2 Reviews of Narvar?

**"[Essential for Streamlining Returns & Reporting](https://www.g2.com/survey_responses/narvar-review-8270287)"**

**Rating:** 5.0/5.0 stars
*— Vipul C.*

[Read full review](https://www.g2.com/survey_responses/narvar-review-8270287)

---

**"[Good customer service, needs better EDD calculations when estimates are not provided by carriers.](https://www.g2.com/survey_responses/narvar-review-12071619)"**

**Rating:** 4.5/5.0 stars
*— German R.*

[Read full review](https://www.g2.com/survey_responses/narvar-review-12071619)

---


#### What Are G2 Users Discussing About Narvar?

- [Is Narvar a SaaS?](https://www.g2.com/discussions/is-narvar-a-saas) - 2 comments, 1 upvote

### 2. [parcelLab](https://www.g2.com/products/parcellab/reviews)
parcelLab is a post-purchase software solution designed to help brands enhance their customer experience after a purchase has been made. This innovative platform focuses on transforming the often-overlooked post-purchase phase into a meaningful and engaging journey for customers, thereby increasing brand loyalty and satisfaction. By managing the complexities of shipping, delivery, and returns, parcelLab enables businesses to focus on their core operations while ensuring a seamless customer experience. parcelLab's target audience includes retailers who are looking to improve their post-purchase processes. With a focus on operational efficiency and customer engagement, parcelLab caters to a diverse range of industries, from fashion and home goods to electronics and lifestyle products. The platform is particularly beneficial for brands that operate on a global scale, as it provides the tools necessary to manage post-purchase experiences across various regions and shipping carriers. Key use cases for parcelLab include order tracking via embeddable tracking pages, providing real-time and personalized updates to customers, and running targeted campaigns to increase upsells throughout the delivery process. By leveraging data from over 550 carriers worldwide, parcelLab ensures that shoppers are kept informed about their orders, reducing anxiety and enhancing satisfaction. The platform also allows brands to create a personalized returns experience, from customized return portals that recover revenue and communications to AI forecasting and beyond. At parcelLab, AI is embedded in the platform to make post-purchase operations more adaptive and less manual. It analyzes real-time shipment, returns, and customer interaction data to trigger relevant communications, predict potential delivery issues, and automate decisions like return routing or approval flows. Instead of relying on static rules, the system continuously learns from customer behavior and operational outcomes. This helps teams reduce repetitive tasks, respond faster to disruptions, and make more informed decisions across the post-purchase journey. One of the standout features of parcelLab is its ability to integrate seamlessly with existing eCommerce systems, allowing brands to implement the solution without disrupting their current operations. Additionally, the platform's analytics capabilities provide valuable insights into customer behavior and preferences, enabling brands to make data-driven decisions that enhance their post-purchase strategies. This combination of operational efficiency, customer-centric features, and continuous improvement of the platform positions parcelLab as a leader in the post-purchase software category. By utilizing parcelLab, brands can not only streamline their operations but also create memorable experiences that resonate with their customers. The focus on personalization and engagement helps to foster loyalty and encourages repeat business, ultimately driving top-line revenue growth. With a proven track record of success among over 1,000 trusted brands, parcelLab offers a comprehensive solution for all retailers who are looking to elevate their post-purchase experience.


**Average Rating:** 4.6/5.0
**Total Reviews:** 266
**How Do G2 Users Rate parcelLab?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Exchange:** 8.4/10 (Category avg: 8.4/10)
- **OMS:** 8.8/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 2.9/10 (Category avg: 1.5/10)

**Who Is the Company Behind parcelLab?**

- **Seller:** [parcelLab](https://www.g2.com/sellers/parcellab)
- **Company Website:** https://parcellab.com/
- **Year Founded:** 2015
- **HQ Location:** Boston, Massachusetts
- **Twitter:** @parcellab_en (1,011 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/parcellab (163 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Customer Service Agent, customer service
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 55% Mid-Market, 26% Enterprise


#### What Are parcelLab's Pros and Cons?

**Pros:**

- Ease of Use (54 reviews)
- Tracking Efficiency (43 reviews)
- Tracking (40 reviews)
- Customer Experience (36 reviews)
- Tracking Ease (35 reviews)

**Cons:**

- Tracking Issues (18 reviews)
- Limited Functionality (13 reviews)
- Missing Features (13 reviews)
- Limited Customization (11 reviews)
- Complexity (8 reviews)


### What Do G2 Reviewers Say About parcelLab?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of parcelLab, finding the return process straightforward and well-organized.
- Users appreciate the **real-time tracking efficiency** of parcelLab, enhancing satisfaction and streamlining the post-purchase process.
- Users appreciate the **real-time tracking updates** from parcelLab, enhancing transparency and customer satisfaction post-purchase.
- Users value the **streamlined communication** of parcelLab, enhancing organization and keeping customers well-informed effortlessly.
- Users appreciate the **real-time, detailed tracking updates** from parcelLab, enhancing transparency and customer satisfaction.

**Cons:**

- Users express frustration over **tracking issues** , including limited information on older orders and frequent logouts.
- Users note the **limited functionality** for advanced features, impacting personalization and analytics in their communication efforts.
- Users desire more **advanced personalization and analytics features** in parcelLab for better optimization and communication.
- Users note **limited customization options** in parcelLab, often needing assistance for deeper personalization and advanced features.
- Users find the **complexity** of parcelLab challenging, as navigating features and customization often requires assistance.

#### What Are Recent G2 Reviews of parcelLab?

**"[Efficient tracking, but improvable customer service](https://www.g2.com/survey_responses/parcellab-review-10394266)"**

**Rating:** 4.0/5.0 stars
*— Matthias G.*

[Read full review](https://www.g2.com/survey_responses/parcellab-review-10394266)

---

**"[parcelLab Makes Delivery Updates Clear, Personalized, and Trust-Building](https://www.g2.com/survey_responses/parcellab-review-12945131)"**

**Rating:** 5.0/5.0 stars
*— Daniela Yaneth G.*

[Read full review](https://www.g2.com/survey_responses/parcellab-review-12945131)

---


#### What Are G2 Users Discussing About parcelLab?

- [What is ParcelLab used for?](https://www.g2.com/discussions/what-is-parcellab-used-for) - 1 comment

### 3. [Swap Commerce](https://www.g2.com/products/swap-commerce/reviews)
Simplify your tech stack with Swap. Swap is your "everything e-commerce app" for Shopify brands looking to scale with a one-login solution for global shipping, returns & exchanges, tracking, insurance, and recycling. From increasing retained revenue with easy exchanges to cross-border commerce support, Swap is fully customizable to your brand's preferences at every stage of the journey. We handle all direct relationships with carriers to give you back time and money you never knew you had.


**Average Rating:** 4.6/5.0
**Total Reviews:** 60
**How Do G2 Users Rate Swap Commerce?**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)
- **Exchange:** 8.8/10 (Category avg: 8.4/10)
- **OMS:** 7.4/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0/10 (Category avg: 1.5/10)

**Who Is the Company Behind Swap Commerce?**

- **Seller:** [Swap Commerce Limited](https://www.g2.com/sellers/swap-commerce-limited)
- **Company Website:** https://www.swap-commerce.com/
- **Year Founded:** 2022
- **HQ Location:** London, England
- **LinkedIn® Page:** https://www.linkedin.com/company/sw-ap/ (345 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Apparel & Fashion, Retail
- **Company Size:** 72% Small-Business, 27% Mid-Market


#### What Are Swap Commerce's Pros and Cons?

**Pros:**

- Ease of Use (25 reviews)
- Customer Experience (21 reviews)
- Returns Management (18 reviews)
- Customer Support (14 reviews)
- Service Quality (13 reviews)

**Cons:**

- Poor Customer Support (5 reviews)
- Return Issues (5 reviews)
- Technical Issues (4 reviews)
- Label Issues (3 reviews)
- Limited Features (3 reviews)


### What Do G2 Reviewers Say About Swap Commerce?
*AI-generated summary from verified user reviews*

**Pros:**

- Users love the **ease of use** of Swap Commerce, praising its intuitive design and seamless onboarding experience.
- Users admire the **seamless customer experience** of Swap Commerce, highlighting its intuitive interface and excellent support.
- Users appreciate the **efficient returns management** of Swap Commerce, enhancing customer satisfaction and operational effectiveness.
- Users praise SWAP Commerce for its **responsive customer support** , ensuring assistance and enhancing overall user experience.
- Users value the **exceptional service quality** of Swap Commerce, enhancing efficiency and customer satisfaction in returns management.

**Cons:**

- Users find the **poor customer support** experience frustrating, particularly due to difficulties in reaching human agents.
- Users find the **return issues** with delayed refunds cumbersome and suggest a need for more automation in the process.
- Users report encountering **technical issues** with Swap Commerce, which can hinder usability, especially for less tech-savvy customers.
- Users face **label issues** with Swap Commerce, causing occasional delays but not significantly impacting overall service.
- Users find Swap Commerce's **limited features** occasionally lag behind competitors, impacting usability despite overall solid performance.

#### What Are Recent G2 Reviews of Swap Commerce?

**"[A strong returns platform improving customer experience and reducing manual work.](https://www.g2.com/survey_responses/swap-commerce-review-12992834)"**

**Rating:** 5.0/5.0 stars
*— Assad Y.*

[Read full review](https://www.g2.com/survey_responses/swap-commerce-review-12992834)

---

**"[Swap - a fully inclusive ecommerce partner](https://www.g2.com/survey_responses/swap-commerce-review-11493351)"**

**Rating:** 4.5/5.0 stars
*— Ewan C.*

[Read full review](https://www.g2.com/survey_responses/swap-commerce-review-11493351)

---



### 4. [ShipHero](https://www.g2.com/products/shiphero/reviews)
ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs: - Reduce mis-picks and mis-ships by 99% - Reduce warehouse costs by 35%+ - Increase picking efficiency by 3x


**Average Rating:** 4.5/5.0
**Total Reviews:** 210
**How Do G2 Users Rate ShipHero?**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **How long did it take to go live?:** 0.9/10 (Category avg: 1.5/10)

**Who Is the Company Behind ShipHero?**

- **Seller:** [ShipHero](https://www.g2.com/sellers/shiphero)
- **Company Website:** https://shiphero.com
- **Year Founded:** 2013
- **HQ Location:** Garnerville, New York
- **Twitter:** @weareshiphero (6,223 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/shiphero/ (361 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Operations Manager, CEO
- **Top Industries:** Logistics and Supply Chain, Warehousing
- **Company Size:** 81% Small-Business, 15% Mid-Market


#### What Are ShipHero's Pros and Cons?

**Pros:**

- Ease of Use (43 reviews)
- Customer Support (30 reviews)
- Features (23 reviews)
- Inventory Management (22 reviews)
- Setup Ease (21 reviews)

**Cons:**

- Missing Features (13 reviews)
- Poor Customer Support (11 reviews)
- Bulk Operations Issues (9 reviews)
- Integration Issues (8 reviews)
- Inventory Management (8 reviews)


### What Do G2 Reviewers Say About ShipHero?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise the **easy onboarding and intuitive interface** of ShipHero, enhancing overall efficiency and team training.
- Users appreciate the **exceptional customer support** from ShipHero, ensuring smooth onboarding and ongoing assistance throughout their journey.
- Users praise ShipHero for its **intuitive user interface and seamless integrations** , making onboarding and setup a breeze.
- Users value the **reliable inventory management** of ShipHero, facilitating efficient operations and seamless integrations with other platforms.
- Users appreciate ShipHero's **setup ease** , citing excellent support and quick onboarding for new team members.

**Cons:**

- Users find the **lack of bulk editing and integration features** frustrating, requiring excessive navigation for basic tasks.
- Users report **poor customer support** , citing slow response times and unresolved technical issues affecting their experience.
- Users find **bulk operations issues** challenging, complicating order management and requiring significant real-time learning during onboarding.
- Users face **integration issues** with ShipHero, including manual invoicing and frequent re-logins across different modules.
- Users find **inventory management complex** and desire a more streamlined process with better label printing options.

#### What Are Recent G2 Reviews of ShipHero?

**"[ShipHero: A real competitive advantage](https://www.g2.com/survey_responses/shiphero-review-9690089)"**

**Rating:** 5.0/5.0 stars
*— David G.*

[Read full review](https://www.g2.com/survey_responses/shiphero-review-9690089)

---

**"[ShipHero: Streamlined, Customizable, and Efficient](https://www.g2.com/survey_responses/shiphero-review-12973951)"**

**Rating:** 5.0/5.0 stars
*— Maïré E.*

[Read full review](https://www.g2.com/survey_responses/shiphero-review-12973951)

---


#### What Are G2 Users Discussing About ShipHero?

- [How much does ShipHero cost?](https://www.g2.com/discussions/how-much-does-shiphero-cost) - 1 comment
- [Is ShipHero a 3pl?](https://www.g2.com/discussions/is-shiphero-a-3pl) - 2 comments
- [Is ShipHero a WMS?](https://www.g2.com/discussions/is-shiphero-a-wms) - 1 comment
- [How does ShipHero work?](https://www.g2.com/discussions/how-does-shiphero-work)

### 5. [ClickPost](https://www.g2.com/products/clickpost/reviews)
ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV. - Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers. - Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value. Intelligent Operations That Scale - Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions. - Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs. - Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically. - Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows - Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice Whether you're managing next-day delivery expectations in competitive markets or navigating festive season spikes, ClickPost gives you the intelligence to deliver exceptional post-purchase experiences at scale.


**Average Rating:** 4.8/5.0
**Total Reviews:** 144
**How Do G2 Users Rate ClickPost?**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **Exchange:** 10.0/10 (Category avg: 8.4/10)
- **OMS:** 9.8/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0.0/10 (Category avg: 1.5/10)

**Who Is the Company Behind ClickPost?**

- **Seller:** [ClickPost](https://www.g2.com/sellers/clickpost)
- **Company Website:** https://www.clickpost.ai/
- **HQ Location:** Recife , Pernambuco
- **Twitter:** @ClickPost (198 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/playnaweb/about (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Product Manager
- **Top Industries:** Apparel & Fashion, Consumer Goods
- **Company Size:** 59% Mid-Market, 21% Small-Business


#### What Are ClickPost's Pros and Cons?

**Pros:**

- Tracking (44 reviews)
- Ease of Use (41 reviews)
- Customer Support (34 reviews)
- Service Quality (24 reviews)
- Real-time Tracking (23 reviews)

**Cons:**

- Limited Customization (7 reviews)
- Missing Features (7 reviews)
- Delay Issues (6 reviews)
- Tracking Issues (6 reviews)
- Delays (5 reviews)


### What Do G2 Reviewers Say About ClickPost?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **real-time tracking and automated workflows** of ClickPost, enhancing efficiency and delivery success.
- Users find ClickPost to be **easy to use** , streamlining operations and enhancing delivery management efficiently.
- Users appreciate the **excellent customer support** of ClickPost, which is proactive and enhances the overall experience.
- Users value the **excellent service quality** of ClickPost, highlighted by proactive support and streamlined logistics management.
- Users appreciate the **reliable real-time shipment tracking** of ClickPost, enhancing visibility and communication throughout the delivery process.

**Cons:**

- Users note **limited customization options** , which can hinder specific workflows and integrations with other software.
- Users note the **missing features** in ClickPost, particularly regarding courier tech gaps and limited feedback options.
- Users experience **delay issues** with real-time tracking and shipment status updates, impacting overall efficiency.
- Users express concerns about **tracking issues** due to delays and unclear remarks, hindering effective shipment management.
- Users face frequent **delays** in development and updates, impacting shipment accuracy and overall efficiency.

#### What Are Recent G2 Reviews of ClickPost?

**"[Seamless API Integration and Logistics Management](https://www.g2.com/survey_responses/clickpost-review-12740159)"**

**Rating:** 4.5/5.0 stars
*— Aviral G.*

[Read full review](https://www.g2.com/survey_responses/clickpost-review-12740159)

---

**"[Smooth Onboarding and a User-Friendly Experience](https://www.g2.com/survey_responses/clickpost-review-12439989)"**

**Rating:** 5.0/5.0 stars
*— Murtuza S.*

[Read full review](https://www.g2.com/survey_responses/clickpost-review-12439989)

---


#### What Are G2 Users Discussing About ClickPost?

- [What does Clickpost do?](https://www.g2.com/discussions/what-does-clickpost-do)
- [What is ClickPost delivery?](https://www.g2.com/discussions/what-is-clickpost-delivery)
- [What is retail ClickPost?](https://www.g2.com/discussions/what-is-retail-clickpost)
- [How does ClickPost work?](https://www.g2.com/discussions/how-does-clickpost-work)

### 6. [Increff WMS](https://www.g2.com/products/increff-wms/reviews)
Integrated web-based cloud-hosted Warehouse Management System (WMS) & Order Management System (OMS) recognized in Gartner reports, Increff WMS is a comprehensive solution for retail brands to expose 100% inventory, in a single view, to both offline and online channels simultaneously. The world’s simplest and most efficient multi-channel order fulfillment and inventory management solution is quick to integrate and easy to implement. Its key features include: - Unique piece barcoding for serialization of each item, helping achieve 100% inventory and order picking accuracy. - +99.5% order fulfillment within SLA Near real-time Inventory, and order syncing time to prevent excess order booking and cancellation. - A solid tech infrastructure to support billions of API calls per month, with 97% health of calls and zero downtime.


**Average Rating:** 4.7/5.0
**Total Reviews:** 111
**How Do G2 Users Rate Increff WMS?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Exchange:** 8.4/10 (Category avg: 8.4/10)
- **OMS:** 9.1/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0.3/10 (Category avg: 1.5/10)

**Who Is the Company Behind Increff WMS?**

- **Seller:** [Increff](https://www.g2.com/sellers/increff)
- **Year Founded:** 2016
- **HQ Location:** Bengaluru, Karnataka
- **Twitter:** @increff (215 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/increff/mycompany (293 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Apparel & Fashion, Retail
- **Company Size:** 56% Mid-Market, 22% Small-Business


#### What Are Increff WMS's Pros and Cons?

**Pros:**

- Inventory Management (28 reviews)
- Ease of Use (25 reviews)
- Tracking (19 reviews)
- Customer Support (14 reviews)
- Order Management (14 reviews)

**Cons:**

- Poor Reporting (8 reviews)
- Limited Reporting (5 reviews)
- Limited Features (4 reviews)
- Inadequate Reporting (3 reviews)
- Limited Customization (3 reviews)


### What Do G2 Reviewers Say About Increff WMS?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **real-time stock visibility** of Increff WMS, appreciating its impact on accuracy and efficiency.
- Users highly value the **ease of use** of Increff WMS, enhancing their efficiency in warehouse management tasks.
- Users appreciate the **real-time tracking** capabilities of Increff WMS, enhancing accuracy and simplifying inventory management.
- Users commend the **quick and responsive customer support** of Increff WMS, enhancing their overall user experience.
- Users commend Increff WMS for its **fast order fulfillment and real-time stock visibility** , greatly enhancing warehouse operations.

**Cons:**

- Users find the **poor reporting** feature inconvenient, wishing for automated and more accessible reporting options.
- Users find the **limited reporting options** inconvenient, preferring seamless access to combined reports online.
- Users face challenges with **limited reporting features** , requiring multiple runs for basic reports and lacking customization options.
- Users find **inadequate reporting** a challenge, seeking improved live dashboards and easier access to online reports.
- Users find **limited customization** in Increff WMS dashboards, hindering access to tailored metrics and efficient navigation.

#### What Are Recent G2 Reviews of Increff WMS?

**"[Clean UI and Smooth ERP Integrations That Streamline Warehouse Operations](https://www.g2.com/survey_responses/increff-wms-review-13058892)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Warehousing*

[Read full review](https://www.g2.com/survey_responses/increff-wms-review-13058892)

---

**"[Enhanced Inventory Accuracy and Operational Efficiency](https://www.g2.com/survey_responses/increff-wms-review-12369234)"**

**Rating:** 5.0/5.0 stars
*— Kumar Aditya D.*

[Read full review](https://www.g2.com/survey_responses/increff-wms-review-12369234)

---


#### What Are G2 Users Discussing About Increff WMS?

- [What is Assure used for?](https://www.g2.com/discussions/what-is-assure-used-for) - 2 comments

### 7. [Redo Returns & Exchanges](https://www.g2.com/products/redo-returns-exchanges/reviews)
Redo was created to enhance the post-purchase operations of ecommerce businesses. We provide everything you should be doing (returns, exchanges, order protection, order tracking, customer support), and connect all of them into a single platform. Our returns solution is free for merchants while still allowing merchants to provide a premiere post-purchase experience for their customers. We build out product hand-in-hand with our merchants to make sure our product remains built for merchants, by merchants, and addresses the main pain points they're working hard to resolve every day.


**Average Rating:** 4.8/5.0
**Total Reviews:** 19
**How Do G2 Users Rate Redo Returns & Exchanges?**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **Exchange:** 9.7/10 (Category avg: 8.4/10)
- **OMS:** 9.4/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0/10 (Category avg: 1.5/10)

**Who Is the Company Behind Redo Returns & Exchanges?**

- **Seller:** [Redo](https://www.g2.com/sellers/redo)
- **HQ Location:** Draper, US
- **LinkedIn® Page:** http://www.linkedin.com/company/re-do-co (315 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Apparel & Fashion
- **Company Size:** 100% Small-Business


#### What Are Redo Returns & Exchanges's Pros and Cons?

**Pros:**

- Ease of Use (8 reviews)
- Customer Support (7 reviews)
- Returns Management (7 reviews)
- Customer Experience (6 reviews)
- User-Friendly (5 reviews)

**Cons:**

- Expensive (2 reviews)
- Return Issues (2 reviews)
- Confusing Interface (1 reviews)
- Difficult Learning Process (1 reviews)
- Difficult Setup (1 reviews)


### What Do G2 Reviewers Say About Redo Returns & Exchanges?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of Redo Returns & Exchanges, making processes quick and seamless for everyone.
- Users praise the **helpful customer support** of Redo Returns & Exchanges, enhancing their experience with effortless integration.
- Users appreciate the **easy returns management** of Redo Returns & Exchanges, enhancing satisfaction for customers and businesses alike.
- Users appreciate the **seamless customer experience** with Redo Returns & Exchanges, making returns quick and stress-free.
- Users love the **user-friendly platform** of Redo Returns & Exchanges, appreciating how easily it simplifies returns for everyone.

**Cons:**

- Users find the **expensive returns and exchanges** add-on can hinder customer conversion and increase overall costs.
- Users often face **return issues** that complicate the process, requiring manual handling and additional customer support.
- Users find the **Redo Portal confusing** , struggling to navigate its overwhelming number of features for returns.
- Users find the **difficult learning process** due to frequent updates can pose challenges but are manageable overall.
- Users find the **difficult setup** of Redo Returns & Exchanges confusing, requiring frequent support for updates.

#### What Are Recent G2 Reviews of Redo Returns & Exchanges?

**"[Transformed Returns, Improved Margins, Outstanding Support](https://www.g2.com/survey_responses/redo-returns-exchanges-review-13048464)"**

**Rating:** 5.0/5.0 stars
*— Isaac T.*

[Read full review](https://www.g2.com/survey_responses/redo-returns-exchanges-review-13048464)

---

**"[Effortless Returns, Seamless Integration](https://www.g2.com/survey_responses/redo-returns-exchanges-review-13034435)"**

**Rating:** 5.0/5.0 stars
*— Katherine L.*

[Read full review](https://www.g2.com/survey_responses/redo-returns-exchanges-review-13034435)

---



### 8. [ShippyPro](https://www.g2.com/products/shippypro-shippypro/reviews)
ShippyPro is an AI-powered shipping automation platform that helps companies reduce shipping costs, eliminate manual processes, and turn delivery into a real competitive advantage. ShippyPro provides the AI tools and APIs to manage shipping, track deliveries, and optimize logistics at any scale, directly integrated to over 190+ carriers. With a single platform, teams gain end-to-end visibility and control over shipping by: - Automating delivery operations across multiple carriers and countries, reducing manual work, errors, and operational complexity - Improving the post-purchase experience with branded tracking that proactively informs customers and reduces customer service tickets - Leveraging shipping data and analytics to monitor performance, compare carriers, track SLAs, and make better cost and service decisions - Analyzing carrier invoices to identify discrepancies, prevent overcharges, and recover hidden costs that directly impact margins As a result, ShippyPro customers typically achieve: - Up to 60% reduction in order fulfillment time - Around 30% fewer shipping errors - Up to 80% fewer clicks per shipment, enabling teams to process 50% more orders per hour - Measurable shipping cost savings, thanks to data-driven carrier optimization and invoice discrepancy detection


**Average Rating:** 4.6/5.0
**Total Reviews:** 106
**How Do G2 Users Rate ShippyPro?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **How long did it take to go live?:** 0.5/10 (Category avg: 1.5/10)

**Who Is the Company Behind ShippyPro?**

- **Seller:** [ShippyPro](https://www.g2.com/sellers/shippypro-2a92d1fa-82d6-4171-bdd5-848029642408)
- **Company Website:** https://www.shippypro.com
- **Year Founded:** 2016
- **HQ Location:** Florence, IT
- **Twitter:** @shippypro_ (72 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/shippypro/ (71 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** IT Manager
- **Top Industries:** Apparel & Fashion, Consumer Goods
- **Company Size:** 54% Small-Business, 31% Mid-Market


#### What Are ShippyPro's Pros and Cons?

**Pros:**

- Ease of Use (31 reviews)
- Carrier Integration (18 reviews)
- Customer Support (15 reviews)
- User Interface (13 reviews)
- Time-saving (12 reviews)

**Cons:**

- Slow Performance (8 reviews)
- Lack of Clarity (6 reviews)
- Expensive (5 reviews)
- Complexity (4 reviews)
- Integration Issues (4 reviews)


### What Do G2 Reviewers Say About ShippyPro?
*AI-generated summary from verified user reviews*

**Pros:**

- Users benefit from the **ease of use** of ShippyPro, enjoying quick integration and a user-friendly interface.
- Users value the **extensive carrier integration** in ShippyPro, enhancing shipping efficiency and user experience seamlessly.
- Users praise the **excellent customer support** of ShippyPro for its efficiency and helpfulness.
- Users appreciate the **user-friendly interface** of ShippyPro, which enhances delivery tracking and overall usability.
- Users value the **time-saving** efficiency of ShippyPro, enjoying a more streamlined order management and shipping process.

**Cons:**

- Users experience **slow performance** with ShippyPro, particularly during loading and adding new couriers with many orders.
- Users find the **lack of clarity** in setting up ShippyPro can complicate the initial experience and usability.
- Users feel that ShippyPro is **expensive** , especially concerning high renewal costs and limited customization options.
- Users find the **complex setup process** of ShippyPro challenging, especially with advanced features and API integrations.
- Users experience **integration issues** with ShippyPro, finding some courier processes slow and requiring custom solutions.

#### What Are Recent G2 Reviews of ShippyPro?

**"[ShippyPro Streamlined Our Shipping with Fast Labels and Great Multi-Carrier Integration](https://www.g2.com/survey_responses/shippypro-review-12987150)"**

**Rating:** 4.0/5.0 stars
*— Alessio L.*

[Read full review](https://www.g2.com/survey_responses/shippypro-review-12987150)

---

**"[Powerful integration for tracking and automation, some points to improve](https://www.g2.com/survey_responses/shippypro-review-12516365)"**

**Rating:** 5.0/5.0 stars
*— Emma S.*

[Read full review](https://www.g2.com/survey_responses/shippypro-review-12516365)

---



### 9. [Elite EXTRA](https://www.g2.com/products/elite-extra/reviews)
Elite Elite EXTRA is a comprehensive, cloud-based software suite from Epicor, tailored to tackle “last‑mile” logistics challenges—where the final delivery of goods to customers often proves costly and complex. It integrates Routing & Dispatch, Returns Automation, and Delivery Network into a single, streamlined platform. What Elite EXTRA offers 1. Routing & Dispatch - Optimized routes: Ensure efficient routes, every time with our advanced route optimization engine - Better customer communication: Features real‑time driver tracking, ETA notifications, and proof of delivery through mobile signature/photo capture via the EXTRA Driver app - Streamlined operations: Organizations using it reported up to 20% productivity gains within a month 2. Delivery Network - More delivery options - Choose from numerous integrated third party fleets to complete your deliveries - Flexible delivery: Compare delivery costs and times of third party delivery options in real time - Happier customers: Wow your customers with fast delivery—no matter the status of your internal fleet 3. Returns Automation - Comprehensive views: Delivers a dashboard for managing the full returns lifecycle—from authorization to pickup to credit issuance. - Process efficiency: Empowers businesses to configure automatic return-policy enforcement and gives customers an intuitive portal experience - Returns trackability: No more goods lost in transit or delays in getting credits issued– turn an operational weakness into a strength Why choose Elite EXTRA - All‑in‑one platform: Seamlessly integrates dispatch, third‑party carrier use, and returns under one SaaS umbrella - SaaS with no long-term commitments: Continually updated (every ~8 weeks), with month-to-month subscriptions—no lock-in. - Highly rated: Earns around 4.7/5 on Capterra & Software Advice; praised for ease of use, robust features, and solid customer support


**Average Rating:** 4.6/5.0
**Total Reviews:** 79
**How Do G2 Users Rate Elite EXTRA?**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)
- **How long did it take to go live?:** 1.0/10 (Category avg: 1.5/10)

**Who Is the Company Behind Elite EXTRA?**

- **Seller:** [Epicor](https://www.g2.com/sellers/epicor)
- **Company Website:** https://www.epicor.com
- **Year Founded:** 1972
- **HQ Location:** Austin, TX
- **Twitter:** @Epicor (9,286 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/4617/ (6,179 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Automotive, Transportation/Trucking/Railroad
- **Company Size:** 54% Mid-Market, 33% Small-Business


#### What Are Elite EXTRA's Pros and Cons?

**Pros:**

- Automation (1 reviews)
- Customer Experience (1 reviews)
- Delivery Management (1 reviews)
- Delivery Time (1 reviews)
- Driver Monitoring (1 reviews)

**Cons:**

- Connectivity Issues (1 reviews)
- GPS Problems (1 reviews)
- Inaccuracy (1 reviews)
- Inaccurate Geolocation (1 reviews)
- Inaccurate Tracking (1 reviews)


### What Do G2 Reviewers Say About Elite EXTRA?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **automation capabilities** of Elite EXTRA, which streamline deliveries and enhance operational efficiency.
- Users value the **streamlined customer experience** offered by Elite EXTRA, enhancing delivery management and communication.
- Users appreciate the **efficient delivery management** of Elite EXTRA, enhancing routing, tracking, and customer notifications.
- Users appreciate the **quick delivery times** of Elite EXTRA, facilitating efficient and timely service for urgent needs.
- Users value the **real-time driver monitoring** feature in Elite EXTRA, enhancing efficiency and customer communication.

**Cons:**

- Users experience **connectivity issues** that can affect tracking accuracy until better signal is available.
- Users experience occasional **GPS problems** affecting tracking accuracy until they reach areas with better coverage.
- Users report **inaccuracy issues** with tracking, often due to GPS or network problems, although updates occur once coverage improves.
- Users experience **inaccurate geolocation** due to GPS or network carrier issues, though updates occur in better-covered areas.
- Users experience **inaccurate tracking** occasionally, particularly in areas with poor GPS or network coverage, but it updates later.

#### What Are Recent G2 Reviews of Elite EXTRA?

**"[Streamlines Dispatching with Great Auto-Dispatching Features](https://www.g2.com/survey_responses/elite-extra-review-12914076)"**

**Rating:** 4.0/5.0 stars
*— Tim T.*

[Read full review](https://www.g2.com/survey_responses/elite-extra-review-12914076)

---

**"[Seamless CDK Integration and Real-Time Delivery Visibility](https://www.g2.com/survey_responses/elite-extra-review-12948783)"**

**Rating:** 5.0/5.0 stars
*— Heather S.*

[Read full review](https://www.g2.com/survey_responses/elite-extra-review-12948783)

---


#### What Are G2 Users Discussing About Elite EXTRA?

- [What is EliteExtra used for?](https://www.g2.com/discussions/what-is-eliteextra-used-for)

### 10. [FarEye](https://www.g2.com/products/fareye/reviews)
FarEye’s Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies. FarEye's products are oriented to key areas in the order-to-door delivery journey to efficiently execute the last-mile delivery process, ensuring a seamless consumer experience: Ship: Meet customers where they are, offering a flexible range of delivery options. Optimize multi-carrier-enabled deliveries for peak efficiency and on-time delivery performance. Track: Provide real-time shipment-level visibility throughout the order-to-delivery journey, avoid delays and disruptions. Route: Make deliveries more profitable with dynamic constraint-based route planning and scheduling. Execute: Accelerate cross-dock and driver operations, leading to faster operations at the delivery hub or warehouse. Experience: Deliver a branded, differentiated customer experience throughout the pre and post-purchase process - from order tracking and scheduling, to delivery notifications to returns and exchanges. The FarEye platform offers brands, shippers, and carriers the agility, flexibility, and scalability required to meet business requirements, adhere to sustainability measures, and address disruptions with confidence and trust. FarEye's technology provides the transparency and adaptability to simplify the vast complexities of last-mile logistics while delivering your packages on time, every time. Every business that considers itself customer-centric must transform into a distribution and logistics company. This is why leaders across the globe like Dominoz, Gordon Food Services, Tata Steel, Hilti, Bluedart, Helofresh and over 150+ brands entrust FarEye with their last-mile operation and customer delivery experience.


**Average Rating:** 4.7/5.0
**Total Reviews:** 269
**How Do G2 Users Rate FarEye?**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10)
- **Exchange:** 9.2/10 (Category avg: 8.4/10)
- **OMS:** 9.3/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 6.0/10 (Category avg: 1.5/10)

**Who Is the Company Behind FarEye?**

- **Seller:** [FarEye](https://www.g2.com/sellers/fareye-209791b6-6352-4f97-9c80-5521a8c38dc4)
- **Year Founded:** 2013
- **HQ Location:** Chicago, Illinois
- **Twitter:** @FarEye (1,349 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/fareye/ (598 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** GPS Engineer, Area Manager
- **Top Industries:** Transportation/Trucking/Railroad, Logistics and Supply Chain
- **Company Size:** 64% Enterprise, 31% Mid-Market


#### What Are FarEye's Pros and Cons?

**Pros:**

- Ease of Use (54 reviews)
- Tracking (48 reviews)
- Features (34 reviews)
- Real-time Tracking (28 reviews)
- Reporting (27 reviews)

**Cons:**

- Slow Performance (31 reviews)
- Technical Issues (29 reviews)
- Slow Loading (19 reviews)
- Tracking Issues (13 reviews)
- Syncing Issues (10 reviews)


### What Do G2 Reviewers Say About FarEye?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of FarEye, praising its user-friendly features and seamless integration with existing systems.
- Users value the **real-time tracking** capabilities of FarEye, enhancing shipment visibility and overall user experience.
- Users value the **unified control-tower view** of FarEye, enhancing efficiency and improving SLA hits significantly.
- Users value the **real-time tracking** feature of FarEye, offering enhanced visibility and timely updates on shipments.
- Users appreciate the **real-time visibility** of FarEye, enabling instant tracking of vehicle trips and quick response to issues.

**Cons:**

- Users experience **slow performance** on the FarEye app, with tracking delays and buffering issues affecting usability.
- Users experience recurring **technical issues** such as vehicle registration failures and deployment bugs affecting functionality.
- Users often experience **slow loading times** , affecting order uploads and login processes for FarEye.
- Users experience **tracking issues** with FarEye, such as delayed updates and unresponsive app performance affecting efficiency.
- Users often face **syncing issues** with FarEye, particularly in low-connectivity areas causing delays and incomplete updates.

#### What Are Recent G2 Reviews of FarEye?

**"[Smart Routing and Live Tracking](https://www.g2.com/survey_responses/fareye-review-12798017)"**

**Rating:** 5.0/5.0 stars
*— Rahul S.*

[Read full review](https://www.g2.com/survey_responses/fareye-review-12798017)

---

**"[Reliable Platform for Daily Logistics Operations](https://www.g2.com/survey_responses/fareye-review-13067007)"**

**Rating:** 4.5/5.0 stars
*— Riyaz I.*

[Read full review](https://www.g2.com/survey_responses/fareye-review-13067007)

---



### 11. [ReturnGO](https://www.g2.com/products/returngo/reviews)
ReturnGO is one of the most advanced returns management platforms on the market. Using a self-service return portal you can automate your returns process, configure your custom returns management portal to match your store’s return policy, and provide your customers with alternatives to refunds such as product exchanges and store credit. Thousands of merchants worldwide use ReturnGO, from small eCommerce businesses to leading global brands. Return and exchange management can be a challenge - ReturnGO makes returns easy.


**Average Rating:** 4.8/5.0
**Total Reviews:** 92
**How Do G2 Users Rate ReturnGO?**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **Exchange:** 9.4/10 (Category avg: 8.4/10)
- **OMS:** 9.0/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0/10 (Category avg: 1.5/10)

**Who Is the Company Behind ReturnGO?**

- **Seller:** [ReturnGO](https://www.g2.com/sellers/returngo)
- **Year Founded:** 2020
- **HQ Location:** New Jersey, US
- **Twitter:** @returngoai (73 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/67902660 (28 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Apparel & Fashion, Retail
- **Company Size:** 82% Small-Business, 17% Mid-Market


#### What Are ReturnGO's Pros and Cons?

**Pros:**

- Ease of Use (7 reviews)
- Customer Support (6 reviews)
- Customer Experience (5 reviews)
- Returns Management (5 reviews)
- Customization (4 reviews)

**Cons:**

- Delays (1 reviews)
- Difficult Setup (1 reviews)
- Inadequate Reporting (1 reviews)
- Limited Features (1 reviews)
- Limited Options (1 reviews)


### What Do G2 Reviewers Say About ReturnGO?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find ReturnGO's interface **extremely user-friendly** , streamlining the return process and enhancing customer support efficiency.
- Users praise the **exceptional customer support** of ReturnGO, highlighting their quick responses and helpful assistance.
- Users appreciate the **easy-to-use interface** of ReturnGO, enhancing customer experience and simplifying return management.
- Users appreciate the **streamlined returns management** of ReturnGO, enhancing efficiency and simplifying their return processes.
- Users value the **customization options** of ReturnGO, enhancing brand alignment and improving the overall returns experience.

**Cons:**

- Users experience **reporting delays** with ReturnGO, as support fails to acknowledge significant Shopify integration issues.
- Users find the **difficult setup** of ReturnGO confusing, which can lead to frustrations during the initial configuration.
- Users are frustrated by **inadequate reporting** that skews net sales figures and lack of support acknowledgment.
- Users face **limited features** with ReturnGO, particularly regarding accurate reporting and inadequate support acknowledgment.
- Users experience **limited options** with ReturnGO as support fails to acknowledge key reporting issues, complicating usability.

#### What Are Recent G2 Reviews of ReturnGO?

**"[ReturnGO Automation Makes Returns Easy and Cuts Support Work](https://www.g2.com/survey_responses/returngo-review-12844373)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Apparel & Fashion*

[Read full review](https://www.g2.com/survey_responses/returngo-review-12844373)

---

**"[Intuitive interface and complete tracking of returns with ReturnGo](https://www.g2.com/survey_responses/returngo-review-12247112)"**

**Rating:** 4.0/5.0 stars
*— Evan d.*

[Read full review](https://www.g2.com/survey_responses/returngo-review-12247112)

---



### 12. [Loop Returns](https://www.g2.com/products/loop-returns/reviews)
Loop is the leading post-purchase platform optimizing returns, exchanges, and reverse logistics at scale for more than 5,000 of the world’s most-loved Shopify brands. Through innovative solutions like Workflows, Instant Exchanges, Shop Now, Bonus Credit, and Offset, Loop helps global brands unlock cost savings, increase customer lifetime value, and retain more revenue. Its enterprise-level service delivery and breadth of integration partners make Loop the most agile and resilient returns solution for any retail brand. Loop has processed over 70.5 million returns and counting and has helped merchants retain more than $2 billion in revenue over the past five years. The company was conceived in Columbus, Ohio, and employs more than 200 people across North America. Learn more at www.loopreturns.com.


**Average Rating:** 4.7/5.0
**Total Reviews:** 61
**How Do G2 Users Rate Loop Returns?**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **Exchange:** 9.3/10 (Category avg: 8.4/10)
- **OMS:** 8.8/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0.7/10 (Category avg: 1.5/10)

**Who Is the Company Behind Loop Returns?**

- **Seller:** [Loop Returns](https://www.g2.com/sellers/loop-returns)
- **Year Founded:** 2017
- **HQ Location:** Columbus, US
- **Twitter:** @loop (2,237 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/loop-returns/ (291 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Social Media Moderator
- **Top Industries:** Apparel & Fashion, Retail
- **Company Size:** 67% Small-Business, 32% Mid-Market



#### What Are Recent G2 Reviews of Loop Returns?

**"[Loop Returns Turns Returns Into Exchanges and Retained Revenue](https://www.g2.com/survey_responses/loop-returns-review-12570036)"**

**Rating:** 5.0/5.0 stars
*— Shaun C.*

[Read full review](https://www.g2.com/survey_responses/loop-returns-review-12570036)

---

**"[Good](https://www.g2.com/survey_responses/loop-returns-review-7319025)"**

**Rating:** 4.5/5.0 stars
*— Elijah T.*

[Read full review](https://www.g2.com/survey_responses/loop-returns-review-7319025)

---


#### What Are G2 Users Discussing About Loop Returns?

- [What is Loop Returns used for?](https://www.g2.com/discussions/what-is-loop-returns-used-for)

### 13. [At Last](https://www.g2.com/products/at-last/reviews)
Smooth returns. Zero cost. At Last®. One portal for returns and exchanges, wherever you sell. Streamline all your returns & exchanges from one beautiful branded portal — across your Shopify store and every marketplace you sell on. Available for free with no shipping costs, no software cost, no return fees and no limits. Unlock UK carriers: InPost, Royal Mail, Evri & more, plus international shipping from 200+ countries. Retain revenue with exchanges, store credit and upsells. Apply custom return rules and track via real-time analytics. Set up in minutes with 100% UK-based support.


**Average Rating:** 5.0/5.0
**Total Reviews:** 19
**How Do G2 Users Rate At Last?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Exchange:** 10.0/10 (Category avg: 8.4/10)
- **OMS:** 10.0/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0/10 (Category avg: 1.5/10)

**Who Is the Company Behind At Last?**

- **Seller:** [At Last](https://www.g2.com/sellers/at-last)
- **Year Founded:** 2021
- **HQ Location:** London, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/atlastco/ (8 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 42% Small-Business, 37% Mid-Market


#### What Are At Last's Pros and Cons?

**Pros:**

- Customer Support (1 reviews)
- Real-time Tracking (1 reviews)
- Returns Management (1 reviews)
- Setup Ease (1 reviews)
- Time-saving (1 reviews)

**Cons:**

- Inefficient Shipping Process (1 reviews)
- UX Improvement (1 reviews)


### What Do G2 Reviewers Say About At Last?
*AI-generated summary from verified user reviews*

**Pros:**

- Users rave about the **exceptional customer support** provided by Danielle and Joe, enhancing their overall experience.
- Users value the **real-time tracking** of At Last, significantly enhancing efficiency and accountability in operations.
- Users value the **efficient returns management** of At Last, significantly saving time and enhancing accountability in logistics.
- Users praise the **seamless setup** process and excellent support, making it perfect for their business needs.
- Users value the **time-saving benefits** of At Last, significantly enhancing operational efficiency and tracking processes.

**Cons:**

- Users find the **inefficient shipping process** reliant on carriers to be a significant weakness in the experience.
- Users find **manual weight entry for returns annoying** , though it doesn't significantly detract from their overall experience.

#### What Are Recent G2 Reviews of At Last?

**"[A simple, reliable way to take the pain out of returns](https://www.g2.com/survey_responses/at-last-review-13063005)"**

**Rating:** 5.0/5.0 stars
*— Anand M.*

[Read full review](https://www.g2.com/survey_responses/at-last-review-13063005)

---

**"[At Last’s One-Portal Returns: A Game-Changer for High-Volume Brands](https://www.g2.com/survey_responses/at-last-review-12770683)"**

**Rating:** 5.0/5.0 stars
*— Mike B.*

[Read full review](https://www.g2.com/survey_responses/at-last-review-12770683)

---



### 14. [AfterShip](https://www.g2.com/products/aftership/reviews)
AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place - Filter shipments by dates, statuses, carriers, and destinations - Trace whether all your shipments are being delivered on time and identify any delays/exceptions. - 7 Standardized tracking statuses - 40 Standardized tracking sub-statuses Keep customers informed and up to date - Embed the AfterShip Track Button for effortless order tracking - Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages - Add your tracking link to either your store’s header or footer - Send delivery notifications to customers and yourself through Email, SMS, WhatsApp, and FB messenger - Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions - Schedule delivery SMS based on the buyer's timezone - Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience. - Set up automated email delivery update workflows to auto-alert customers when the order status changes. - Send shipping notifications from your email address - Customize messages to include your logo, URL, and product recommendations Provide a branded experience - Automatically generate a tracking page for each shipment and customize the look & feel - Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations - Set up a custom domain to display the tracking information - SSL certificate for users with a verified custom domain Secure your packages with AfterShip(R) Protection - Protect your packages from loss, damage, and porch piracy with AfterShip(R) Protection, powered by InsureShield(R) shipping insurance. - Quick claims approval - High % of claims paid quickly - Coverage for loss, damage, and porch piracy - Protection up to the total value of goods - Estimate loss recovery with an ROI calculator - Allow customers to opt in or out of shipment coverage at checkout - 24/7 resolution status visibility Multiple shipping solutions - AfterShip connects you with 1000+ carriers worldwide - Including UPS, DHL, USPS, China Post (ePacket), and China EMS - Standardized layout of tracking results received from different carriers Delivery date prediction - Set clear delivery expectations for your customers by displaying accurate order delivery dates. Analyze & take action - Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback - Filter data by date, shipment type, devices, location, visits, and more


**Average Rating:** 4.7/5.0
**Total Reviews:** 309
**How Do G2 Users Rate AfterShip?**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Exchange:** 8.8/10 (Category avg: 8.4/10)
- **OMS:** 8.8/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0.4/10 (Category avg: 1.5/10)

**Who Is the Company Behind AfterShip?**

- **Seller:** [AfterShip](https://www.g2.com/sellers/aftership)
- **Year Founded:** 2012
- **HQ Location:** Singapore
- **Twitter:** @aftership (4,018 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2498164/ (407 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** CEO, Owner
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 86% Small-Business, 12% Mid-Market


#### What Are AfterShip's Pros and Cons?

**Pros:**

- Customer Support (7 reviews)
- Helpful (6 reviews)
- Integrations (5 reviews)
- Easy Integrations (4 reviews)
- Ease of Use (3 reviews)

**Cons:**

- Expensive (3 reviews)
- Tracking Issues (3 reviews)
- Missing Features (2 reviews)
- Poor Customer Support (2 reviews)
- Poor Support (2 reviews)


### What Do G2 Reviewers Say About AfterShip?
*AI-generated summary from verified user reviews*

**Pros:**

- Users commend AfterShip's **excellent customer support** , highlighting responsive assistance that enhances their logistical operations.
- Users find AfterShip **extremely helpful** for organizing logistics and automating shipment updates, enhancing team efficiency.
- Users value the **intuitive integrations** of AfterShip, finding them essential for streamlining logistics and communication.
- Users appreciate the **easy integrations** of AfterShip, enhancing their tracking process and overall efficiency.
- Users appreciate the **ease of use** of AfterShip, noting its straightforward integration and intuitive navigation.

**Cons:**

- Users find AfterShip's pricing to be **too expensive** , causing challenges for small businesses with limited budgets.
- Users report **persistent tracking issues** with AfterShip, leading to frustrating integration problems and unsatisfactory support responses.
- Users report **missing features** like support for small carriers and account syncing problems with Shopify.
- Users experience **poor customer support** , with unresponsive ticket systems and unresolved technical issues affecting service usability.
- Users express frustration with AfterShip's **poor support** , citing unresolved technical issues and ineffective communication.

#### What Are Recent G2 Reviews of AfterShip?

**"[1,100 Carriers and Branded Tracking Pages That Deliver](https://www.g2.com/survey_responses/aftership-review-12703213)"**

**Rating:** 5.0/5.0 stars
*— SANDILE N.*

[Read full review](https://www.g2.com/survey_responses/aftership-review-12703213)

---

**"[Clean, Intuitive Shipment Tracking with Strong Branded Notifications](https://www.g2.com/survey_responses/aftership-review-12725506)"**

**Rating:** 5.0/5.0 stars
*— Lee P.*

[Read full review](https://www.g2.com/survey_responses/aftership-review-12725506)

---


#### What Are G2 Users Discussing About AfterShip?

- [How do you use AfterShip?](https://www.g2.com/discussions/how-do-you-use-aftership) - 1 comment
- [What courier does AfterShip use?](https://www.g2.com/discussions/what-courier-does-aftership-use) - 1 comment, 1 upvote
- [What is AfterShip app?](https://www.g2.com/discussions/what-is-aftership-app) - 1 comment
- [How does AfterShip tracking work?](https://www.g2.com/discussions/how-does-aftership-tracking-work) - 1 comment

### 15. [AfterShip Returns Center](https://www.g2.com/products/aftership-returns-center/reviews)
AfterShip Returns Center is an interactive and self-service return solution for Shopify and Shopify Plus stores. Delight customers with the best returns experience, remove friction from returns with a branded interactive return page, reduce costs and recapture revenue. We have partnered with 17 carriers to print return labels quickly. We support USPS, FedEx, DHL, UPS, and many other carriers.


**Average Rating:** 4.3/5.0
**Total Reviews:** 12
**How Do G2 Users Rate AfterShip Returns Center?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Exchange:** 7.3/10 (Category avg: 8.4/10)
- **OMS:** 7.5/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0/10 (Category avg: 1.5/10)

**Who Is the Company Behind AfterShip Returns Center?**

- **Seller:** [AfterShip](https://www.g2.com/sellers/aftership)
- **Year Founded:** 2012
- **HQ Location:** Singapore
- **Twitter:** @aftership (4,018 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2498164/ (407 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 83% Small-Business, 8% Mid-Market



#### What Are Recent G2 Reviews of AfterShip Returns Center?

**"[Automate and Perfectly Simplify Return Management](https://www.g2.com/survey_responses/aftership-returns-center-review-12104717)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Retail*

[Read full review](https://www.g2.com/survey_responses/aftership-returns-center-review-12104717)

---

**"[Best Return Management Platform](https://www.g2.com/survey_responses/aftership-returns-center-review-12460703)"**

**Rating:** 5.0/5.0 stars
*— Lovish K.*

[Read full review](https://www.g2.com/survey_responses/aftership-returns-center-review-12460703)

---



### 16. [ZigZag](https://www.g2.com/products/zigzag/reviews)
ZigZag is a market-leading global returns solution provider. Smarter returns for retailers, customers and the planet! Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service. - £2 Billions worth of refunds processed in 2023 - 1,500+ carrier services - 500,000+ drop-off locations - 170+ countries With 9 years experience in the return industry we are trusted by some of the UK's leading retailers like New Look, Selfridges, Yours Clothing and anymore! Our mission is to reduce cost and waste, increase customer loyalty and enable our clients to be more profitable and sustainable. ZigZag, We Are Returns!


**Average Rating:** 4.6/5.0
**Total Reviews:** 16
**How Do G2 Users Rate ZigZag?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Exchange:** 7.6/10 (Category avg: 8.4/10)
- **OMS:** 8.3/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0.7/10 (Category avg: 1.5/10)

**Who Is the Company Behind ZigZag?**

- **Seller:** [ZigZag Global](https://www.g2.com/sellers/zigzag-global)
- **Year Founded:** 2015
- **HQ Location:** London, England
- **Twitter:** @ZigZagGlobal (810 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/zigzag-global/ (184 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Retail
- **Company Size:** 38% Mid-Market, 31% Enterprise


#### What Are ZigZag's Pros and Cons?

**Pros:**

- Ease of Use (3 reviews)
- Customer Experience (2 reviews)
- Customer Satisfaction (2 reviews)
- Helpful (2 reviews)
- Returns Management (2 reviews)

**Cons:**

- Limited Functionality (2 reviews)
- Technical Issues (2 reviews)
- Limited Customization (1 reviews)
- Poor Customer Support (1 reviews)


### What Do G2 Reviewers Say About ZigZag?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **ease of use** of ZigZag, appreciating its quick setup and customer-friendly return solutions.
- Users rave about the **seamless customer experience** from start to finish with ZigZag, highlighting its ease of use.
- Users are thrilled with the **excellent customer support** provided by ZigZag, enhancing their overall experience confidently.
- Users value the **responsive support** from ZigZag, enhancing their confidence and overall experience with returns management.
- Users value the **seamless returns management** of ZigZag, enhancing customer satisfaction and operational efficiency.

**Cons:**

- Users find the **limited functionality** in ZigZag restricts self-service options, making management more manual than desired.
- Users often face **technical issues** that hinder app performance, coupled with slow and inadequate customer support.
- Users face **limited customization** options, struggling with inflexible labels and login issues affecting their efficiency.
- Users face **poor customer support** , experiencing slow responses and inadequate solutions that hinder effective problem resolution.

#### What Are Recent G2 Reviews of ZigZag?

**"[Provides our business with what we need, and what our customer expects!](https://www.g2.com/survey_responses/zigzag-review-10493655)"**

**Rating:** 4.5/5.0 stars
*— Emma H.*

[Read full review](https://www.g2.com/survey_responses/zigzag-review-10493655)

---

**"[Enjoyed working with ZZ](https://www.g2.com/survey_responses/zigzag-review-10469338)"**

**Rating:** 4.5/5.0 stars
*— Rebecca  H.*

[Read full review](https://www.g2.com/survey_responses/zigzag-review-10469338)

---



### 17. [ReturnZap](https://www.g2.com/products/returnzap/reviews)
ReturnZap powers advanced return and exchange functionality for Shopify merchants. Hundreds of Shopify sellers use ReturnZap to simplify and streamline their returns process. ReturnZap enables flexible returns policies and advanced automation logic through a beautiful, customizable returns portal. Shopify sellers love ReturnZap because it's a breeze to set up and very easy to use. ReturnZap has the most flexible exchange solution for Shopify, with purpose built tools to deal specifically with Shopify accounting and fulfillment challenges related to fulfillment. ReturnZap eliminates the need for manual exchange reconcilation, so you spend less time cleaning up data and more time magaging your business. Key features of ReturnZap include: - Embedded customer returns portal with full customization - Self serve return labels, with advanced shipping fee logic - Advanced return policies with flexible rules and workflows - Native integration to Shopify - Available WMS integrations - Custom graphQL-based API and Webhooks ReturnZap gives you the tools you need to not only save time, but also to reduce refunds and boost the bottom line. Offer store credit in multiple forms, including native Shopify account credit, and offer exchanges for any product, at any price. ReturnZap has deep integrations into Shopify and has been awarded "Built for Shopify" status, the highest level of recognition and achievement. ReturnZap feels like an extension of Shopify, making it easier for new users and teams to onboard and get set up quickly and easily. ReturnZap works worldwide, and can facilitate international return shipments. Our largest markets are: - US and Canada - UK - Europe, including France, Germany, Netherlands - Australia and New Zealand Customers love ReturnZap for its ongoing support. Get access to dedicated, top notch support at no additional charge.


**Average Rating:** 5.0/5.0
**Total Reviews:** 11
**How Do G2 Users Rate ReturnZap?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Exchange:** 7.8/10 (Category avg: 8.4/10)
- **OMS:** 7.4/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0/10 (Category avg: 1.5/10)

**Who Is the Company Behind ReturnZap?**

- **Seller:** [ReturnZap](https://www.g2.com/sellers/returnzap)
- **Company Website:** https://www.returnzap.com
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/returnzap (3 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Retail
- **Company Size:** 91% Small-Business, 9% Mid-Market


#### What Are ReturnZap's Pros and Cons?

**Pros:**

- Returns Management (7 reviews)
- Customer Support (5 reviews)
- Features (4 reviews)
- Customer Experience (3 reviews)
- Prompt Service (3 reviews)

**Cons:**

- Return Issues (2 reviews)
- Integration Issues (1 reviews)


### What Do G2 Reviewers Say About ReturnZap?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise the **efficient returns management** of ReturnZap, which streamlines processes and enhances customer experience significantly.
- Users praise the **amazing customer support** from ReturnZap, enhancing their experience and efficiency with returns management.
- Users love ReturnZap for its **flexible features** , seamless Shopify integration, and outstanding customer support that enhances efficiency.
- Users highly value the **seamless customer experience** with ReturnZap, praising its efficiency and outstanding support.
- Users praise ReturnZap's **prompt service** , appreciating the quick, helpful support that enhances their return management experience.

**Cons:**

- Users find the **return shipping limitations** frustrating, wishing for improved options for international customers in the future.
- Users face **integration issues** with ReturnZap, hindering seamless functionality with their POS systems and processes.

#### What Are Recent G2 Reviews of ReturnZap?

**"[ReturnZap just works—and saves us hours every week](https://www.g2.com/survey_responses/returnzap-review-11217158)"**

**Rating:** 5.0/5.0 stars
*— Amanda S.*

[Read full review](https://www.g2.com/survey_responses/returnzap-review-11217158)

---

**"[Effortless Returns and Stellar Support with ReturnZap](https://www.g2.com/survey_responses/returnzap-review-12665580)"**

**Rating:** 5.0/5.0 stars
*— Dustin H.*

[Read full review](https://www.g2.com/survey_responses/returnzap-review-12665580)

---



### 18. [Bringg](https://www.g2.com/products/bringg/reviews)
Global retailers and logistics providers reduce costs and deliver differentiated customer experiences with Bringg Last-Mile Solutions. Through Bringg’s modular technology platform, integrated fleet network, and services suite, business leaders automate processes, optimize order delivery, and invent new business models. Unlock flexibility at scale. Any order. Any fleet. Delivered. www.bringg.com


**Average Rating:** 4.6/5.0
**Total Reviews:** 13
**How Do G2 Users Rate Bringg?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **How long did it take to go live?:** 0.8/10 (Category avg: 1.5/10)

**Who Is the Company Behind Bringg?**

- **Seller:** [Bringg](https://www.g2.com/sellers/bringg)
- **Year Founded:** 2013
- **HQ Location:** Tel Aviv, IL
- **Twitter:** @bringg (925 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/bringg/ (204 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Mid-Market, 29% Small-Business



#### What Are Recent G2 Reviews of Bringg?

**"[Recommend Bringg](https://www.g2.com/survey_responses/bringg-review-7922283)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Retail*

[Read full review](https://www.g2.com/survey_responses/bringg-review-7922283)

---

**"[Bringg - Delivery Platform](https://www.g2.com/survey_responses/bringg-review-8620358)"**

**Rating:** 4.5/5.0 stars
*— Anshul Singh C.*

[Read full review](https://www.g2.com/survey_responses/bringg-review-8620358)

---


#### What Are G2 Users Discussing About Bringg?

- [What is Bringg used for?](https://www.g2.com/discussions/what-is-bringg-used-for)
- [What is Zenkraft used for?](https://www.g2.com/discussions/what-is-zenkraft-used-for)

### 19. [Outvio](https://www.g2.com/products/outvio/reviews)
Post-sales infrastructure for eCommerce. Online retailers of all sizes, from startups to large eCommerce champions, use Outvio to automate fulfillment and returns, optimise customer support, strengthen brand presence and facilitate post-sales marketing. Outvio powers thousands of online shops to deliver millions of euros worth of orders every month, while giving the best shopping experience possible to their customers. We do this by giving online shops the tools to pack, ship, track and return orders, as well as brand, communicate and market to their shoppers while doing it. We love to help our users grow!


**Average Rating:** 4.8/5.0
**Total Reviews:** 13
**How Do G2 Users Rate Outvio?**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)
- **How long did it take to go live?:** 2.4/10 (Category avg: 1.5/10)

**Who Is the Company Behind Outvio?**

- **Seller:** [Outvio](https://www.g2.com/sellers/outvio)
- **Year Founded:** 2018
- **HQ Location:** Tallinn, EE
- **Twitter:** @outvio (212 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/11076456 (10 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 93% Small-Business, 7% Mid-Market



#### What Are Recent G2 Reviews of Outvio?

**"[Perfect Integration and Intuitive Use, Support somewhat slow.](https://www.g2.com/survey_responses/outvio-review-12415441)"**

**Rating:** 5.0/5.0 stars
*— José Antonio F.*

[Read full review](https://www.g2.com/survey_responses/outvio-review-12415441)

---

**"[Simplified Returns and Exchanges with Clear, Centralized Shipment Tracking](https://www.g2.com/survey_responses/outvio-review-12952307)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Retail*

[Read full review](https://www.g2.com/survey_responses/outvio-review-12952307)

---


#### What Are G2 Users Discussing About Outvio?

- [What is Outvio used for?](https://www.g2.com/discussions/what-is-outvio-used-for)

### 20. [Happy Returns](https://www.g2.com/products/happy-returns/reviews)
Make returns beautiful for your business, shoppers, and the planet with returns software and reverse logistics.


**Average Rating:** 4.8/5.0
**Total Reviews:** 11
**How Do G2 Users Rate Happy Returns?**

- **Has the product been a good partner in doing business?:** 7.2/10 (Category avg: 9.1/10)
- **Exchange:** 9.8/10 (Category avg: 8.4/10)
- **OMS:** 8.9/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 10/10 (Category avg: 1.5/10)

**Who Is the Company Behind Happy Returns?**

- **Seller:** [Happy Returns](https://www.g2.com/sellers/happy-returns)
- **Year Founded:** 2015
- **HQ Location:** Santa Monica, California
- **Twitter:** @happyreturnsco (865 Twitter followers)
- **LinkedIn® Page:** http://www.linkedin.com/company/happy-returns (188 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Retail
- **Company Size:** 64% Small-Business, 36% Mid-Market


#### What Are Happy Returns's Pros and Cons?

**Pros:**

- Returns Management (2 reviews)
- Automation (1 reviews)

**Cons:**

- Return Issues (2 reviews)
- Poor Customer Support (1 reviews)


### What Do G2 Reviewers Say About Happy Returns?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **simplicity of returns** with Happy Returns, enjoying hassle-free drop-off at local stores like Ulta.
- Users find **automation valuable** for streamlining returns, despite acknowledging some limitations in the system.

**Cons:**

- Users note **return issues** with Happy Returns, including management of defective items and lack of store options.
- Users face **poor customer support** , struggling to get assistance and manage defective item issues effectively.

#### What Are Recent G2 Reviews of Happy Returns?

**"[Best headache-free way to make returns and refunds](https://www.g2.com/survey_responses/happy-returns-review-9876290)"**

**Rating:** 5.0/5.0 stars
*— Tais D.*

[Read full review](https://www.g2.com/survey_responses/happy-returns-review-9876290)

---

**"[Happy with Happy Returns](https://www.g2.com/survey_responses/happy-returns-review-9324018)"**

**Rating:** 5.0/5.0 stars
*— Pinky L.*

[Read full review](https://www.g2.com/survey_responses/happy-returns-review-9324018)

---


#### What Are G2 Users Discussing About Happy Returns?

- [What is Happy Returns used for?](https://www.g2.com/discussions/what-is-happy-returns-used-for)

### 21. [Retino](https://www.g2.com/products/retino/reviews)
Self-service for returns and complaints. Hundreds of e-shops use Retino for efficient management of complaints and returns. Retino will help you solve both faster than ever before and in one place. In the app, you can see all open cases, return shipping, customer history, most frequently returned products, and much more.


**Average Rating:** 4.9/5.0
**Total Reviews:** 27
**How Do G2 Users Rate Retino?**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)
- **Exchange:** 8.9/10 (Category avg: 8.4/10)
- **OMS:** 9.2/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0/10 (Category avg: 1.5/10)

**Who Is the Company Behind Retino?**

- **Seller:** [Retino](https://www.g2.com/sellers/retino)
- **Year Founded:** 2017
- **HQ Location:** Prague, Czech Republic
- **LinkedIn® Page:** https://www.linkedin.com/company/retino/ (13 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Apparel & Fashion
- **Company Size:** 81% Small-Business, 19% Mid-Market



#### What Are Recent G2 Reviews of Retino?

**"[Ultimate all-in-one tool for returns processing](https://www.g2.com/survey_responses/retino-review-9993847)"**

**Rating:** 5.0/5.0 stars
*— Václav D.*

[Read full review](https://www.g2.com/survey_responses/retino-review-9993847)

---

**"[A User-Friendly and Effective Return Management Solution](https://www.g2.com/survey_responses/retino-review-10030178)"**

**Rating:** 5.0/5.0 stars
*— Matej K.*

[Read full review](https://www.g2.com/survey_responses/retino-review-10030178)

---



### 22. [Claimlane](https://www.g2.com/products/claimlane/reviews)
Claimlane is a returns and claims management platform that helps retailers, suppliers, and manufacturers handle returns and warranty claims without relying on emails and spreadsheets. Founded in Denmark, Claimlane is trusted by over 10,000 users to simplify their returns processes. By centralising all return types and customer interactions, Claimlane reduces manual work, miscommunication, and inefficiencies. Key Features & Functionality Claimlane connects all aftersales processes into one system, making it easy for retailers to handle returns and claims efficiently. Key features include: - Centralised Management: Manage all aftersales requests, including repairs and warranty claims, from one dashboard for better visibility and efficiency. - Self-Service Portal: Enable your customers to easily submit returns and claims with all the information you need to resolve them in minutes - Automation & Workflows: Speed up the process with automatic return approvals, claim handling, and reporting, reducing manual work. - Seamless Customer Experience: Give your customers a smooth returns process with easy tracking and quicker claim resolutions. Happier customers mean more loyalty. - Data & Insights: With detailed reports, you gain visibility into return trends and customer behaviour, allowing you to identify issues, address faulty products, and recover supplier credit notes efficiently. - Easy integration: Claimlane connects with your e-commerce, ERP, and CRM systems, so data flows smoothly without extra work. This keeps everything accurate and up-to-date. The Value of Claimlane Handling returns and claims can be messy, involving multiple teams, long email threads, and scattered spreadsheets. This often leads to delays, miscommunication, and extra costs. Claimlane simplifies the process by bringing everything into one easy-to-use system. Retailers can manage all return types in one place, reducing manual work and avoiding unnecessary back-and-forth. With clear documentation and automation, returns are processed faster, customers receive quicker resolutions, and teams spend less time on repetitive tasks. Plus, Claimlane provides valuable data, helping retailers understand why products are returned and make smarter decisions to reduce future returns.


**Average Rating:** 4.8/5.0
**Total Reviews:** 13
**How Do G2 Users Rate Claimlane?**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **Exchange:** 8.7/10 (Category avg: 8.4/10)
- **OMS:** 6.3/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 1.9/10 (Category avg: 1.5/10)

**Who Is the Company Behind Claimlane?**

- **Seller:** [Claimlane](https://www.g2.com/sellers/claimlane)
- **Year Founded:** 2017
- **HQ Location:** Islands Brygge, DK
- **LinkedIn® Page:** https://www.linkedin.com/company/claimlane/ (31 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Apparel & Fashion, Retail
- **Company Size:** 69% Mid-Market, 23% Small-Business



#### What Are Recent G2 Reviews of Claimlane?

**"[Customer-centricity at its best!](https://www.g2.com/survey_responses/claimlane-review-9106970)"**

**Rating:** 4.0/5.0 stars
*— Marthe B.*

[Read full review](https://www.g2.com/survey_responses/claimlane-review-9106970)

---

**"[Streamlining Claims](https://www.g2.com/survey_responses/claimlane-review-9978217)"**

**Rating:** 4.5/5.0 stars
*— Megan B.*

[Read full review](https://www.g2.com/survey_responses/claimlane-review-9978217)

---



### 23. [ParcelWILL](https://www.g2.com/products/parcelwill/reviews)
ParcelWILL, formerly ParcelPanel, seamlessly integrates with over 1,200 couriers worldwide to provide real-time shipment updates for Shopify and WooCommerce businesses and their customers. It helps to reduce WISMO calls and encourage repeat business, thereby decreasing customer service costs and improving post-purchase experience & business profits.


**Average Rating:** 4.8/5.0
**Total Reviews:** 132
**How Do G2 Users Rate ParcelWILL?**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)
- **Exchange:** 7.8/10 (Category avg: 8.4/10)
- **OMS:** 9.7/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0/10 (Category avg: 1.5/10)

**Who Is the Company Behind ParcelWILL?**

- **Seller:** [CWILL](https://www.g2.com/sellers/cwill)
- **Company Website:** https://www.cwill.com/
- **Year Founded:** 2014
- **HQ Location:** 201 Commonwealth Ct Cary, NC  27511 United States
- **LinkedIn® Page:** https://www.linkedin.com/company/channelwill/ (95 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner, CEO
- **Top Industries:** Apparel & Fashion, Retail
- **Company Size:** 71% Small-Business, 1% Mid-Market


#### What Are ParcelWILL's Pros and Cons?

**Pros:**

- Customer Support (34 reviews)
- Setup Ease (31 reviews)
- Ease of Use (29 reviews)
- Tracking (29 reviews)
- Tracking Efficiency (28 reviews)

**Cons:**

- Expensive (9 reviews)
- Limited Customization (6 reviews)
- Tracking Issues (5 reviews)
- Inadequate Reporting (3 reviews)
- Inefficient Shipping Process (3 reviews)


### What Do G2 Reviewers Say About ParcelWILL?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **fast and helpful customer support** from ParcelWILL, enhancing their overall experience and satisfaction.
- Users appreciate the **quick and easy setup** of Parcel Panel, allowing seamless integration with minimal effort.
- Users highlight the **ease of use** of ParcelWILL, significantly enhancing the overall tracking experience and customer satisfaction.
- Users value the **automated tracking and branded notifications** of ParcelWILL, enhancing customer experience and reducing inquiries.
- Users value the **efficient tracking** capabilities of ParcelWILL, enhancing customer communication and reducing support inquiries.

**Cons:**

- Users find the pricing **expensive** , which may not suit everyone’s budget despite appreciating other features.
- Users desire increased **customization options** for reports and tracking pages to enhance overall usability and branding.
- Users experience **tracking issues** with updates not reflecting accurately and require staff intervention for corrections.
- Users desire more **advanced reporting** and customization options for improved insights and flexibility in ParcelWILL.
- Users report an **inefficient shipping process** , with issues in carrier assignment and lack of estimated delivery dates.

#### What Are Recent G2 Reviews of ParcelWILL?

**"[User-Friendly Order Tracking with Great Value](https://www.g2.com/survey_responses/parcelwill-review-12818075)"**

**Rating:** 4.0/5.0 stars
*— Steve G.*

[Read full review](https://www.g2.com/survey_responses/parcelwill-review-12818075)

---

**"[A highly efficient and user-friendly order tracking solution](https://www.g2.com/survey_responses/parcelwill-review-12711397)"**

**Rating:** 4.5/5.0 stars
*— Store H.*

[Read full review](https://www.g2.com/survey_responses/parcelwill-review-12711397)

---



### 24. [ReverseLogix](https://www.g2.com/products/reverselogix/reviews)
ReverseLogix is an enterprise-grade returns management system (RMS) built to manage and optimize complex returns across retail, ecommerce, manufacturing, and 3PL operations. Purpose-built for reverse logistics, not adapted from post-purchase or ecommerce tools, ReverseLogix enables organizations to automate, control, and gain full visibility into the entire returns lifecycle from initiation through final disposition. Designed for B2B, B2C, and hybrid environments, ReverseLogix is ideal for organizations managing high return volumes, complex workflows, or multi-node supply chains. The platform serves as a centralized system of record for returns, replacing fragmented tools, manual processes, and front-end-only solutions that lack operational depth. Key capabilities include: • End-to-end returns lifecycle management, including initiation, authorization, routing, inspection, and disposition • AI-driven automation to reduce manual effort and accelerate processing • Highly configurable workflows to support complex business rules, approvals, and exception handling • Real-time visibility and analytics across returns, recovery, and operational performance • Built-in return fraud detection and prevention • Intelligent routing across warehouses, stores, repair centers, recommerce channels, and third-party partners Enterprise integrations and ecosystem connectivity: ReverseLogix is designed to integrate deeply across enterprise systems, enabling real-time orchestration of returns across the entire reverse supply chain, not just the customer-facing experience. • ERP and financial systems: SAP, Oracle, Microsoft Dynamics for credits, reconciliation, and inventory accuracy • WMS, TMS, and supply chain systems: Real-time coordination of receiving, inspection, disposition, and inventory movement • OMS and ecommerce platforms: Supports return initiation while connecting downstream operations and decisioning • Carrier and logistics providers: Label generation, tracking, and shipment visibility across parcel and freight networks • 3PLs, repair, recommerce, and recycling partners: Enables multi-party workflows and external partner collaboration • CRM and customer service platforms: Full visibility into return status for support teams • Data and analytics ecosystems: Seamless integration with BI tools and data warehouses for advanced analysis Built for operational complexity, not just the return request: While many solutions focus primarily on simplifying the customer-facing return experience or supporting single-platform ecommerce environments, ReverseLogix is built to manage the operational reality of returns at scale, including inspection, grading, routing, recovery, and financial reconciliation. The platform goes beyond analytics by not only identifying issues but also executing the workflows and decisions required to resolve them within a single system. By unifying data, workflows, and decisioning, ReverseLogix helps organizations: • Reduce returns processing costs and manual effort • Increase recovery value and minimize write-offs • Improve customer experience without eroding margins • Gain actionable insights into product quality, return drivers, and operational inefficiencies ReverseLogix transforms returns from a fragmented, front-end process into a fully operationalized enterprise system, turning returns into a strategic lever for efficiency, visibility, and profitability.


**Average Rating:** 4.2/5.0
**Total Reviews:** 17
**How Do G2 Users Rate ReverseLogix?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)
- **Exchange:** 7.5/10 (Category avg: 8.4/10)
- **OMS:** 7.9/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 6.0/10 (Category avg: 1.5/10)

**Who Is the Company Behind ReverseLogix?**

- **Seller:** [ReverseLogix](https://www.g2.com/sellers/reverselogix)
- **Company Website:** https://www.reverselogix.com
- **Year Founded:** 2014
- **HQ Location:** Burlingame, US
- **Twitter:** @reverselogix (137 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3767658 (83 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Retail
- **Company Size:** 50% Enterprise, 22% Mid-Market



#### What Are Recent G2 Reviews of ReverseLogix?

**"[Exceptional Vendor Partnership with ReverseLogix](https://www.g2.com/survey_responses/reverselogix-review-12656241)"**

**Rating:** 5.0/5.0 stars
*— Stephanie K.*

[Read full review](https://www.g2.com/survey_responses/reverselogix-review-12656241)

---

**"[Dependable, Highly Responsive Partner with Fast Turnaround](https://www.g2.com/survey_responses/reverselogix-review-12656459)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Retail*

[Read full review](https://www.g2.com/survey_responses/reverselogix-review-12656459)

---


#### What Are G2 Users Discussing About ReverseLogix?

- [What is ReverseLogix used for?](https://www.g2.com/discussions/what-is-reverselogix-used-for)

### 25. [ReturnLogic](https://www.g2.com/products/returnlogic/reviews)
ReturnLogic is a Returns Management and Analytics Platform that makes e-commerce returns and exchanges easy for shoppers and retailers. With ReturnLogic, retailers can: - Create a branded Returns Portal to let shoppers go through the entire return and exchange process themselves – like a self-check-out lane. - Manage returns, exchanges, and warranties in one place. - Automatically process returns for warehouse teams. - Develop custom integrations on the Open API to connect any e-commerce platform. - Keep all payments on Shopify and never worry about accounting errors. - Learn how much returns are costing and what you to do about it.


**Average Rating:** 4.7/5.0
**Total Reviews:** 13
**How Do G2 Users Rate ReturnLogic?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Exchange:** 8.0/10 (Category avg: 8.4/10)
- **OMS:** 7.0/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0/10 (Category avg: 1.5/10)

**Who Is the Company Behind ReturnLogic?**

- **Seller:** [ReturnLogic](https://www.g2.com/sellers/returnlogic)
- **Year Founded:** 2017
- **HQ Location:** Camp Hill, PA
- **Twitter:** @ReturnLogic (495 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/returnlogic/ (11 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 73% Small-Business, 20% Mid-Market



#### What Are Recent G2 Reviews of ReturnLogic?

**"[Efficient Streamlined Returns and Outstanding Support!](https://www.g2.com/survey_responses/returnlogic-review-8877710)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Consumer Goods*

[Read full review](https://www.g2.com/survey_responses/returnlogic-review-8877710)

---

**"[Customizable Returns with Outstanding Support](https://www.g2.com/survey_responses/returnlogic-review-12535617)"**

**Rating:** 5.0/5.0 stars
*— Cassie  S.*

[Read full review](https://www.g2.com/survey_responses/returnlogic-review-12535617)

---


#### What Are G2 Users Discussing About ReturnLogic?

- [What is ReturnLogic used for?](https://www.g2.com/discussions/what-is-returnlogic-used-for)


## What Is Returns Management Software?

[Supply Chain & Logistics Software](https://www.g2.com/categories/supply-chain-logistics)

## What Software Categories Are Similar to Returns Management Software?

- [Shipping Software](https://www.g2.com/categories/shipping)
- [Package Tracking Software](https://www.g2.com/categories/package-tracking)
- [Multicarrier Parcel Management Solutions Software](https://www.g2.com/categories/multicarrier-parcel-management-solutions)