What do you dislike about WebinarJam?
First, in the a modern webinar it is common to have a Presentation with videos included. With this system, you cannot broadcast a presentation with animations and videos. They suggest to load your presentation (if made with the common presentation software) and they convert for the streaming but with tons of limitation (you will lose all the animations, bullet points appearance, video are converted in a single picture etc...) if you share your desktop or the Presentation app, you can transmit the videos but without the audio ?! (this function is included in a lot of competitor software).
To solve this problem the only way was to mount the videos with a 3rd party app, load the videos on Youtube and link the videos to the presentation, but here again a big limitation. Every time you play a video when the video ends the system return to the camera instead of the desktop sharing, in a presentation with 40 slides and 9 videos, a lot of distractions for me to present (with a lot of clicks and commands to do, and a lot of distraction for the audience the see the presentation, then the video (after some second to command the play, then my camera full screen at the end of the video, and then after some commands (click on share, chose the tab applications, chose the application to share, click on share) again the presentation.
A big limitation after all.
Microphones, enormous limitations, you can choose the audio source only before starting the presentation, if you have some issue and want to switch to a different audio source? No settings, not possible. Can you imagine what happens in my first presentation when my Airpods die for the battery? I have said goodbye to the audience by chat..... even with the wired earplug if you unplug and plug again the earplug, the microphone doesn't work anymore.
The pools during the presentation, you cannot save the result of multiple pools, every time you want to open a pool you need to reset the result of the previous.... why?
A big missing, a questionnaire at the end of the presentation (for example voting the best product presented, or express the needs to be recontacted on a product presented).
And the mother of all the issues assistance, no chat, only a form to send an email, they have replied to me after 9 days and from a notreply address, so no way to further discuss the issue.
At the end of the day, I`m not happy at all with this software, unfortunately I have already paid for the Professional (799$) but I don't see the value in the product. Review collected by and hosted on G2.com.