Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Excellent virtual experience with so many customizable options"
5/5
What do you like best about Webinar+?

6Connex provides an excellent project plan experience with a project manager that walks you through each step of the process. Review collected by and hosted on G2.com.

What do you dislike about Webinar+?

There is a learning curve, but this would be the case with any service. It is a bit expensive, but worth the cost. Review collected by and hosted on G2.com.

KS
Koyel S.
Enterprise (> 1000 emp.)
"Great experience platform and Customer service wise!!!"
4.5/5
What do you like best about Webinar+?

Customer service. Edna was great handling all the requirement even on short notice. Review collected by and hosted on G2.com.

What do you dislike about Webinar+?

Nothing I can think of- Platform was great, service was great Review collected by and hosted on G2.com.

Aurore G.
AG
Aurore G.
Global Events and Congress Manager
Enterprise (> 1000 emp.)
"Great tool for high end webinars!"
5/5
What do you like best about Webinar+?

We run a great number of successful webinars with the Notified studio platform. Thanks to their dedicated and professional teams, we had smooth and stressless experiences.

They are always willing to go the extra mile for you. They are great advisors and know how to guide less experienced or stressed speakers. Review collected by and hosted on G2.com.

What do you dislike about Webinar+?

The price of the solution might be an issue for companies with a limited budget.

We also ran into technical problems and had to work with less experienced webcast crews for a major event, which led to awkward situations with some of our speakers. But this was only 5% or our overall experience with the paltform. Review collected by and hosted on G2.com.

Verified User in Graphic Design
CG
Verified User in Graphic Design
Enterprise (> 1000 emp.)
"A realyable platform and a great support team."
4/5
What do you like best about Webinar+?

The 6connex platform is an excellent solution for creating virtual meeting spaces where people, from different part of the world, can come together, providing equal opportunities for everyone to participate in events. During a really complex time like the pandemic, relying on this platform has been crucial for us.

The support team has consistently shown great availability and expertise, coming to our aid whenever any issues arose. Review collected by and hosted on G2.com.

What do you dislike about Webinar+?

Some things are a bit too technical for people with no knowledge of coding, but I wouldn't necessarely consider this a real issue as the support team is always very helpful. Review collected by and hosted on G2.com.

Natalie H.
NH
Natalie H.
Events Manager
Enterprise (> 1000 emp.)
"No platform is 100% perfect but 6Connex provides a great back and front end experience."
4/5
What do you like best about Webinar+?

- Customizability

- Easy to navigate

- Lots of options for elevating your experience for attendees

-Webinar.net feature to easily create and host sessions

- Live support feature for attendees

- It's relatively quick and easy to make last-minute updates should you need to Review collected by and hosted on G2.com.

What do you dislike about Webinar+?

- Without the live support and white glove service, the response time is quite slow, so if you have a significant issue, it can take up to ten minutes to get a reply

- Although there is a lot of customization, it doesn't look as sleek/modern as other platforms

- Not being able to control the sort in the content listings, the filter is excellent, but a brand new attendee will not know how to utilize that to find a session, so they have to scroll and hope they see it. It'd be great if times could be shown or the order is added in the agenda order.

- MyAgenda feature is not guaranteed to work, and we do not want to ask attendees to turn off their VPNs. We want a smooth process for them. They log in, and that's it.

- Chat goes too fast

- A better way to distinguish moderators

- Character limit in chat Review collected by and hosted on G2.com.

Response from Stephanie Lewis of Webinar+

Hi Natalie,

Thank you for this feedback. There's a lot to love about the platform, and we appreciate you highlighting some of its best parts - especially how our engagement features enhance the attendee experience!

You gave us a lot to consider with this feedback and also on the debrief. Here are a few points of clarification: We do not have a character limit in the chat. It does require that you size your window larger to see everything, but there are no character limits. Additionally, we pride ourselves on stellar support (98% Customer Satisfaction rating from our clients), and our agreed-upon response time is within 15 mins for urgent activities. Our project managers work with our clients regularly on best practices for MyAgenda (not using VPN is recommended) and for ordering your content, but sorting is an excellent recommendation.

Thank you,

Stephanie Lewis, Sr Director - Client Services

SG
Sam G.
Small-Business (50 or fewer emp.)
"Interactive and Interesting"
3/5
What do you like best about Webinar+?

Pieter, our account manager, is very accommodating in assisting us with any challenges or questions that we may have. I like that 6Connex is interactive and offers a lot of interesting features. Review collected by and hosted on G2.com.

What do you dislike about Webinar+?

I could say that it's not yet optimized for mobile devices. Building a virtual hub is also not a walk in the park--It took us a few months as we had to conceptualize the look and uses, study the functions first, available/applicable features, and how to apply them. It took longer, considering we also had something else to do at work. Review collected by and hosted on G2.com.

Response from Stephanie Lewis of Webinar+

Hi Sam,

We appreciate you taking the time to provide feedback about your experience. Pieter is pretty great too!

We offer options for building a mobile experience depending on what you want to drive for your event. Pieter can spend some time with you in the coming weeks to discuss optimal building and user experience best practices with our mobile configuration. We’re happy your team took stringent consideration when designing and building your virtual hub. We offer a range of features to customize the user experience to support the delivery of our client’s requirements. We have a robust Customer Success Portal with tons of documentation and best practices to help your build journey.

Thank you again,

Stephanie Lewis, Sr. Director - Client Services

See how Webinar+ improved
Melvin J.
MJ
Melvin J.
Insurance Sales Specialist
Enterprise (> 1000 emp.)
"Excellent Tool."
4.5/5
What do you like best about Webinar+?

This tool is user friendly and easy to use and deploy.

Very professional features that brings all meetings together. Both virtual and physical meetings.

It is a marketing platform for larger audiences globally.

Affordable. Review collected by and hosted on G2.com.

What do you dislike about Webinar+?

I have liked 6Connex features apart from the dashboard which entails alot of icons making it unpleasant. Otherwise the software working and performance is excellent. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"It has the best support"
4/5
What do you like best about Webinar+?

6Connex has the best virtual experience in meetings by

giving all the access to webinar materials while providing the 'wow' factor to both the planners and the attendees Review collected by and hosted on G2.com.

What do you dislike about Webinar+?

Pricing can be a bit of a problem and also acces to controls can be a bit restricted to all users this can be remedied to give a good experience for all its users Review collected by and hosted on G2.com.

TB
Talia B.
Manager of Virtual Events
Small-Business (50 or fewer emp.)
"6Connex is a friendly organization that continues to innovate based on their clients needs"
5/5
What do you like best about Webinar+?

I appreciate that the staff at 6Connex are always willing to meet with me and my team. They often take time to explain the new releases and updates. In our two years working with them, they have always provided ample opportunity for us to voice any concerns or suggestions for improvements. I love that this company listens to us, and I appreciate every effort they make to take action on our advice. Review collected by and hosted on G2.com.

What do you dislike about Webinar+?

The one area that 6Connex can improve on is their integration of engagement features within sessions. We use an external streaming service, and so the polls, comments, session surveys, etc. have to be worked in. We are able to get these features to work, but I think there could be a more seamless or user-friendly way to integrate these features when streaming in from another source. Review collected by and hosted on G2.com.

Verified User in Semiconductors
US
Verified User in Semiconductors
Enterprise (> 1000 emp.)
"Good solution for Intel Internal Conference for Security"
4/5
What do you like best about Webinar+?

Very supportive crews from Notified team that helps to navigate us through the process of setting up a conference from preparation to actual day execution. Very fast, efficient and impressive professional service. Review collected by and hosted on G2.com.

What do you dislike about Webinar+?

1) Backend for presenter is not as simple as Zoom or Team Meeting, a dedicated live training, preparation /rehearsal session with Notified team is mandatory.

Feedback from some busy speakers that the overhead costs to present with Notified is too high, even with a simple presentation that doesn't demand fancy stuff.

May be Notified can provide an express or offline self pace method for presenter to get themselves ready.

2) Handling of two groups of audiences (internal employee and external invitees) with different access privillege to content doesn't seem to be ready with Notified. Review collected by and hosted on G2.com.