ES
Emily S.
Small-Business (50 or fewer emp.)
"Webgility is FANTASTIC for order management with multiple platforms & Quickbooks!"
4.5/5
What do you like best about Webgility?

Webgility is easy to set up and very affordable for what it does for you.

No longer do you have to manually enter in sales!

Sell across multiple platforms without the worry of overselling your products.

They also constantly update their platform, unlike many others.

100% amazing customer service as well! Review collected by and hosted on G2.com.

What do you dislike about Webgility?

More training on setting up and using the platform would be great. Review collected by and hosted on G2.com.

SG
STEVEN G.
Small-Business (50 or fewer emp.)
"I have over 35 years in the IT space. Webgility has one of the finest support in my experience"
5/5
What do you like best about Webgility?

The support is outstanding. The product features have a wide breadth of capabilities and the customization process for new customer-specific features is not overly expensive and operationally efficient. Review collected by and hosted on G2.com.

What do you dislike about Webgility?

So far, I cannot identify any issues, other than I wish they had interoperability with some additional ERPs than Quickbooks. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Webgility is great"
4/5
What do you like best about Webgility?

Once setup properly, it runs well. It's a good way to get your online invoices into quickbooks automatically. Review collected by and hosted on G2.com.

What do you dislike about Webgility?

There seems to be a lot of troubleshooting to get it setup the right way. Review collected by and hosted on G2.com.

Response from Lynaia Lutes of Webgility
Edit edit

Hello! Thank you so much for your feedback. The tricky thing about accounting is that there are many ways to set it up, so sometimes getting the settings just right for you can take some time. We appreciate your patience and are glad we could everything running smoothly for you. Wishing you success!

CB
Cary B.
Small-Business (50 or fewer emp.)
"MUCH BETTER THAN SHIPSTATION !!!"
5/5
What do you like best about Webgility?

Everything! I have used both Webgility and ShiStation, and there is no comparison. Webgility blows ShipStation out of the water. It can do so much more, like sync your QB inventory to your selling platforms. Review collected by and hosted on G2.com.

What do you dislike about Webgility?

Honestly, nothing. I have been a customer for over 11 years (once left for ShipStation), and will continue to be a customer for many years. Review collected by and hosted on G2.com.

AG
Andrew G.
Small-Business (50 or fewer emp.)
"Terrible Software - Full of Bugs"
0/5
What do you like best about Webgility?

Very little -- the features advertised sound amazing. Good luck getting them to work properly. Review collected by and hosted on G2.com.

What do you dislike about Webgility?

Spent months trying to get the software to work as advertised. Full of bugs and slow support. Cancellation requires someone from their billing department to call you before they'll cancel your account. Took multiple attempts and weeks of time before they would cancel. Countless hours with support trying to get the software to work correctly. Save yourself the trouble and go with another vendor. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Webgility is Excellent"
5/5
What do you like best about Webgility?

The Customer Service and Tech Support is great! The best I have every worked with. Review collected by and hosted on G2.com.

What do you dislike about Webgility?

There is nothing i dislike about webgility. Review collected by and hosted on G2.com.

Response from Lynaia Lutes of Webgility
Edit edit

Hi, there. Thank you so much for your review. We agree that our support team is the best. :) Wishing you continued success!

nick e.
NE
nick e.
Small-Business (50 or fewer emp.)
"Best customer service around"
5/5
What do you like best about Webgility?

Customer service solves the issues quickly and efficiently. Compared to other experiences, Webgility's customer service is top-notch. Review collected by and hosted on G2.com.

What do you dislike about Webgility?

Currently no dislikes. We have had a great experience. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Very good service, works well iwth QBO"
5/5
What do you like best about Webgility?

Simple and easy to use. Great customer service. Review collected by and hosted on G2.com.

What do you dislike about Webgility?

Sometimes it seems to be little slow to connect and transfer the orders to QBO. Review collected by and hosted on G2.com.

CS
Christina S.
Small-Business (50 or fewer emp.)
"Top Notch Service and Support!"
5/5
What do you like best about Webgility?

Kshitij is phenomenal!! He has been extremely helpful and he's very thorough with everything! Any time I have needed help, he is quick to respond and assist! Review collected by and hosted on G2.com.

What do you dislike about Webgility?

Everything has been great! I have no dislikes to report. Review collected by and hosted on G2.com.

SC
Sanjit C.
Small-Business (50 or fewer emp.)
"Professionalism"
5/5
What do you like best about Webgility?

It saves a lot of time for data input and reconciliation.

Customer support and integration teams are very helpful. Recently I have been working with Vipin and Faizan. They are the most efficient and courteous people. Review collected by and hosted on G2.com.

What do you dislike about Webgility?

I haven't come across any serious problem that couldn't be resolved by the team. Review collected by and hosted on G2.com.