--- title: Webgility Reviews meta_title: 'Webgility Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 378 reviews by the users' company size, role or industry to find out how Webgility works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 378 scale: '5' date_modified: '2026-07-17' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Webgility Reviews **Vendor:** Webgility **Category:** [Multichannel Retail Software](https://www.g2.com/categories/multichannel-retail) **Average Rating:** 4.6/5.0 **Total Reviews:** 378 ## About Webgility Streamline your ecommerce operations with Webgility by automatically syncing your sales, inventory, and orders across multiple platforms directly into QuickBooks. Manage your entire business from one dashboard, ensuring real-time accuracy and efficiency, while reducing manual tasks and preventing stock issues. Empower your business to stay ahead and scale effortlessly with seamless integration and powerful automation. Automation syncs ecommerce data (shipping, purchasing, inventory, pricing, and more) across your sales channels and downloads accounting data (tax, customer, and order details) to your QuickBooks automatically and securely. This process virtually eliminates time-consuming manual data entry to reduce costly errors. Never worry about bookkeeping accuracy, adopt new sales channels and strategies, find new customers, and sell more with confidence, knowing you can sort tax revenue across jurisdictions automatically and don’t have to spend more time on order management. Plus, Webgility compiles all your store, order, COGS, and performance data in one place. Easy-to-read analytics dashboards give you deeper insights into profitability, sales, settlements, and product performance. Over time, you can analyze seasonality trends and forecast sales and inventory. Review sales performance, sales trends, and best- and lowest-selling products by channel, and more. Webgility launched in 2007. Today, it’s the No. 1 integration for QuickBooks users, serving over 5,000 businesses and processing over 100 million transactions annually. All plans include free five-star support and onboarding. \>\>Save time and money\<\< Automation reduces overhead and labor costs, so you can adapt faster and focus on your growth. \>\>Connect your ecommerce systems\<\< Webgility integrates with over 50 ecommerce platforms, including Shopify, Amazon, eBay, Walmart, Etsy, and Wix. \>\>Analyze and forecast performance Dive deeper into profitability, settlements, and sales performance for a complete view of your business. \>\>Eliminate manual data entry\<\< Webgility records your online income, transactions, sales tax, and fees in your accounting platform automatically. \>\>Keep your books current\<\< Transactions and payouts record in real time, so your books never fall behind. \>\>Close your books quickly\<\< Accounts neatly match bank deposits, so you or your accountant can close the books quickly every month. \>\>Organize tax revenue automatically\<\< Webgility collects and records sales tax from all sales and organizes it by jurisdiction in your accounting platform for easy filing. \>\>Never oversell inventory\<\< Manage pricing and inventory across your sales channels and your accounting software automatically. \>\>Improve operational efficiency\<\< Automate purchasing, fulfillment, returns, refunds, and other workflows to improve operational efficiency. \>\>Manage your ecommerce business from one place\<\< Improve organization and never toggle between sales, payment, and shipping platforms again. \>\>Stay compliant\<\< All accounting entries are compliant and tagged, so you can easily audit and roll back changes. \>\>Collaborate with ease\<\< Easily share your account with your bookkeeper, accountant, or outsourced accounting firm. \>\>Track expenses accurately\<\< Get a closer look at marketplace, payment, and shipping fees, and identify more ways to save. \>\>Customize to meet your needs\<\< Personalize your Webgility settings by sales channel with field-level mapping control. ## Webgility Pros & Cons **What users like:** - Users highlight Webgility's **exceptional customer support** , praising their knowledgeable and responsive team for tailored assistance. (22 reviews) - Users find Webgility's **ease of use** exceptional for recording orders and syncing inventory efficiently. (21 reviews) - Users commend Webgility for its **exceptional customer service and knowledgeable support** , enhancing their operational efficiency significantly. (16 reviews) - Users love the **easy integration** with QuickBooks and other platforms, streamlining order management effortlessly. (13 reviews) - Users love the **automation** in Webgility, streamlining transactions and integrating seamlessly with platforms like QuickBooks. (12 reviews) - Users value the **easy integrations** of Webgility, simplifying order recording and enhancing productivity significantly. (12 reviews) - Users value the **time-saving features** of Webgility, significantly reducing their accounting team's workload each week. (12 reviews) - Order Management (11 reviews) - Users appreciate the **easy setup** of Webgility, making integration and order recording a breeze. (10 reviews) - Expertise (8 reviews) **What users dislike:** - Users express the need for **improved sync frequency** and longer onboarding sessions for a better Webgility experience. (6 reviews) - Users note the **missing feature** of a default warehouse selection, limiting Webgility's usability for some customers. (4 reviews) - Users face **syncing issues** with Webgility, particularly with limited synchronization features across sales channels. (4 reviews) - Users find the **complex interface** challenging, especially during initial setup, but support is available for guidance. (3 reviews) - Users find the **difficult setup** of Webgility challenging, especially for beginners unfamiliar with ecommerce tools. (3 reviews) - Integration Issues (3 reviews) - Users express frustration with **poor customer support** , highlighting long wait times and difficulties in resolving issues effectively. (3 reviews) - Users find the **complex setup** challenging, especially without prior experience or additional guidance during onboarding. (2 reviews) - Users find the **dashboard usability lacking** , particularly noting difficulty locating the button after logging in. (2 reviews) - Feature Issues (2 reviews) ## Webgility Reviews ### 1. Webgility is User friendly and easy to manage **Rating:** 5.0/5.0 stars **Reviewed by:** Christine J. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2021 **What do you like best about Webgility?** The support you get with Webgility is simple easy and they are always there for you. They have always understood my needs and the questions I have. Every situation has been solved when I have needed assistance. **What do you dislike about Webgility?** There are a few hiccups in the server but they always are addressed and fixed in updates. **What problems is Webgility solving and how is that benefiting you?** I use webgility to post all my orders from websites to quickbooks. We also use webgility for all our shipping needs included shipments outside websites, you have the option to manually enter in phone orders, which is a bonus. ### 2. Great Service from PAWAN DAWANDE. **Rating:** 5.0/5.0 stars **Reviewed by:** Matt Z. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2021 **What do you like best about Webgility?** Excellent Service Great communication Love it **What do you dislike about Webgility?** nothing everything was fine supeeeeeerrr **What problems is Webgility solving and how is that benefiting you?** QuickBooks connection Upgrade webgility connection ### 3. Thanks Smita solve my helps on my advance Webgility issues **Rating:** 5.0/5.0 stars **Reviewed by:** Yvonne N. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2021 **What do you like best about Webgility?** Easy to use, and fits small businesses, Quickbook enterprise 2012 friendly **What do you dislike about Webgility?** nothing dislike, everything is working perfectly! **What problems is Webgility solving and how is that benefiting you?** Syncing orders with QuickBooks, order download, Save time to do manual work. ### 4. Very responsive when I have issues. **Rating:** 4.0/5.0 stars **Reviewed by:** Ursula O. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2021 **What do you like best about Webgility?** I am able to speak with knowledgeable technicians like Shekhar. **What do you dislike about Webgility?** I can't think of anything at the moment. **What problems is Webgility solving and how is that benefiting you?** Properly integrating my Amazon orders. ### 5. Using Webgility with Quickbooks POS for inventory Management **Rating:** 5.0/5.0 stars **Reviewed by:** Tuan H. | Ecommerce Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2021 **What do you like best about Webgility?** Great software for connecting Quickbooks and Shopify. Thank you for your great assistance Nehal Singh! **What do you dislike about Webgility?** Nothing to dislike. Everything is working great! **What problems is Webgility solving and how is that benefiting you?** Managing inventory for the online store. ### 6. Customer support **Rating:** 4.0/5.0 stars **Reviewed by:** Mary Kay M. | Accounting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2021 **What do you like best about Webgility?** My Customer Service Rep, Smita was understood my error and corrected it promptly. **What do you dislike about Webgility?** The time it took to give a review although I am thankful for the support. **What problems is Webgility solving and how is that benefiting you?** correcting orders in Webgility so they sink correctly in Quick Books. ### 7. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** nadia s. | Customer service, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2021 **What do you like best about Webgility?** The thouroughness that help is given , and the patience the customer service rep has. **What do you dislike about Webgility?** There is currently nothing i dislike , Smita's customer service was exceptional. **What problems is Webgility solving and how is that benefiting you?** the refunds were not posting properly , the benefis to this is i wont be having the issue anymore because the posting settings have been upadted. ### 8. Quick, informative, helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Webgility?** I rarely have any issues finding what I need, and when I run into a problem it's easy to fix. **What do you dislike about Webgility?** So far, there's nothing I dislike. Everything has gone pretty smoothly. **What problems is Webgility solving and how is that benefiting you?** It smoothly transfers sales and refunds etc into Quickbooks, and saves us a ton of time. ### 9. Total order matched between my store and in QuickBooks through Webgility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2021 **What do you like best about Webgility?** We always wanted to automate downloading and posting the orders automatically into QuickBooks, and this application did that. **What do you dislike about Webgility?** I have not found anything to dislike this app yet. **What problems is Webgility solving and how is that benefiting you?** We always wanted to automate downloading and posting the orders automatically into QuickBooks, and this application did that. ### 10. Customer support/ technical **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2021 **What do you like best about Webgility?** ability to easily solve my issues. Smita was very easily helpful **What do you dislike about Webgility?** no issues here, I always get whatever is the issue solved **What problems is Webgility solving and how is that benefiting you?** Downloading orders and the website connecting with Webgility ### 11. Himanshu was very Quick while resolving the issue **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2021 **What do you like best about Webgility?** He was swift in issue resolving. Initially, we thought that it would take time to resolve the issue, but he resolved the issue in 2 calls only. I appreciate it. **What do you dislike about Webgility?** I didn't dislike anything as everything was very smooth from the initial. **What problems is Webgility solving and how is that benefiting you?** We were facing an issue while downloading products quantity from our store to Webgility. ### 12. East to use Super Helpful Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole P. | Accounts Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2021 **What do you like best about Webgility?** Integration between Shopify and QB's, fast and easy! **What do you dislike about Webgility?** Nothing! It works great and is easy to use **What problems is Webgility solving and how is that benefiting you?** Auto downloading of orders. Inventory auto updates. Way less errors ### 13. Himanshu - Awesome service! Himanshu provided great service and support for my business. **Rating:** 5.0/5.0 stars **Reviewed by:** Laura C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Webgility?** It was a quick fix for item synchronization from Webgility Shop[ify store. We sync price and quantity both. We updated the Webgility application as well and connected to Quick Books as well. **What do you dislike about Webgility?** Nothing to dislike the only thing is sometime it take time to get on a remote session **What problems is Webgility solving and how is that benefiting you?** We sync price and quantity both. We updated the Webgility application as well and connected to Quick Books as well. ### 14. BEST IN THE MARKET **Rating:** 5.0/5.0 stars **Reviewed by:** Kuldeep S. | OWNER, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2021 **What do you like best about Webgility?** WEBGILITY IS VERY HELPFUL WITH SOFTWARE INTEGRATION. QUICK RESPONSE, BEST CUSTOMER SERVICE , QUICK AVALEBELTY **What do you dislike about Webgility?** NOTHING TO DISLIKE ABOUT WEBGILITY SO FAR **What problems is Webgility solving and how is that benefiting you?** EVERYTHING ### 15. Uses deceptive marketing. There is no free trial **Rating:** 0.0/5.0 stars **Reviewed by:** Mark S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2021 **What do you like best about Webgility?** Nothing. They were great until they didn’t honor their 30 day trial **What do you dislike about Webgility?** When I found out that Webgility would not download any fees from Amazon or Shopify, only sales I decided to look for something that would. I was well within my 30 days of my trialed period but they charged me for three months service and refuse To return any phone calls or emails. **Recommendations to others considering Webgility:** If you know ahead of time that the software will do exactly what you wanted to do then go ahead and buy it but if you wanna try it and think you will be able to for free then stay away from it **What problems is Webgility solving and how is that benefiting you?** It appears that Webgility’s business plan includes stealing money from small businesses through deception. ### 16. The Best 3rd party App if you sell on Amazon **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen F. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2020 **What do you like best about Webgility?** so easy to use and once you are set up it is all on auto pilot. it takes time to get it right but they are there to help you and hold your hand every step of the way. They will follow up and take great pride to make sure you are all set and any problems you have get resolved. **What do you dislike about Webgility?** Some of the meetings are late if you are on the east coast as some staff is in California and the rest is in India **Recommendations to others considering Webgility:** There is no other software for this price that will do everything that Webgility has to offer. The customer service has been way above and beyond anything I expected. The staff are the nicest most patient people I have ever worked for. They will stay on the phone with you for hours if that's what it takes to resolve a problem or make sure you understand how to do something or fix an issue. **What problems is Webgility solving and how is that benefiting you?** We have thousands of sales per month on Amazon and we needed a way to get that data into Quickbooks. This was the best solution and the most economical ### 17. Works smoothly with great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2021 **What do you like best about Webgility?** I love the sync function, reports, chat support and remote help when needed. **What do you dislike about Webgility?** Does take some work to get it set synced. **What problems is Webgility solving and how is that benefiting you?** Downloading online sales orders from multiple channels into Quickbooks. ### 18. Excellent customer service! Shekhar was able to resolve all the issues we had. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about Webgility?** The ability of Webgility to post into QB. **What do you dislike about Webgility?** Learning curve to use the software was long **What problems is Webgility solving and how is that benefiting you?** Posting orders into QB ### 19. Order Processing Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Frankie N. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2021 **What do you like best about Webgility?** Webgility has made processing large amounts of orders simple and efficient. No need to waste time manually putting in orders into Quickbooks, Webgility is intuitive and quick. **What do you dislike about Webgility?** The one thing I have issue with is that information from customers are not stored longer than 30 days. This becomes and issue when taking ore-orders of products that get delayed beyond that time period. **Recommendations to others considering Webgility:** Give Webgility a call go over the functionality of it with a rep. **What problems is Webgility solving and how is that benefiting you?** I’ve managed greatly reduce the amount of time it takes for me to process orders for shipping and importing into Quickbooks. ### 20. Customer Service is Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2021 **What do you like best about Webgility?** Webgility works well with my Quickbooks Point of Sale, making the compatibility with Shopify so easy! **What do you dislike about Webgility?** I really appreciate everything Webgility offers. **What problems is Webgility solving and how is that benefiting you?** seamless connection with my website and brick and mortar store. ### 21. Himanshu helped in order download issue **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff P. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2021 **What do you like best about Webgility?** He helped me in order download issue and didn't take more extended time in that. **What do you dislike about Webgility?** Nothing the only thing to get on remote session sometime. Nothing else **What problems is Webgility solving and how is that benefiting you?** We were facing order download issue from shopify and posting orders to QBs and it is resolved now. ### 22. Easy to use to overall **Rating:** 4.5/5.0 stars **Reviewed by:** Jody F. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Webgility?** Integration is fast and easy; very few errors **What do you dislike about Webgility?** Inflexiblity with some payments - when we get gift card postings, it doesn't come in right **What problems is Webgility solving and how is that benefiting you?** automated sales entries ### 23. Himanshu was a huge help!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2021 **What do you like best about Webgility?** Himanshu helped me get my orders from Shopify and Amazon and post them to Quickbooks. This was a huge help! **What do you dislike about Webgility?** I have to get on remote multiple times as we need to check Amazon orders report in order to verify the count. **What problems is Webgility solving and how is that benefiting you?** I was facing issues with downloading orders form Shopify and Amazon and also wanted to verify the orders posted into Quick Books as a consolidation. I got those issue resolved ### 24. Worst Service **Rating:** 0.0/5.0 stars **Reviewed by:** Scott H. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2020 **What do you like best about Webgility?** When it worked it was slow, but adequate **What do you dislike about Webgility?** When switching to a new website platform they said they could do it. Kept going on for a month of starting over everyday with someone new. The new site was live and we had no accounting feeds for months. In the end I gave up as they continually wanted to screen share, when I knew their software didn't work. Asked for a refund and was told I would get one in July 2020, "the check was in the mail". Now in Dec 2020 and have numerous "the checks in the mail" emails and still nothing. I have wasted more hours tracking this down than it is worth, and I get the feeling that was the plan from the beginning. **Recommendations to others considering Webgility:** Go somewhere else **What problems is Webgility solving and how is that benefiting you?** Link from website to quickbooks for orders coming in ### 25. Every question and concern is well taken care of - Nikhlesh **Rating:** 5.0/5.0 stars **Reviewed by:** Neelam B. | Finance and Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2021 **What do you like best about Webgility?** Prompt approach to the concern and passion in resolving it **What do you dislike about Webgility?** can inform customers about latest updates or if the server is down **What problems is Webgility solving and how is that benefiting you?** We are downloading orders from our website into Quickbooks software. ### 26. Financial Controller **Rating:** 5.0/5.0 stars **Reviewed by:** Trisha T. | Financial Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2021 **What do you like best about Webgility?** I had a lot to learn but throughout this process, my tech support was patient and explained everything to me so I could understand the process. The best part of Webgility will be the consolidation of my transactions. Time saver. **What do you dislike about Webgility?** The only downside that I can think of is that I had to understand the process but thankfully, Kanishk gave clear directions. **What problems is Webgility solving and how is that benefiting you?** Since COVID hit, our mail orders increased 366% and we were initially set up to have single transactions come through to QB. Having the option to create single daily batches (consolidation) one for credit cards and another for PayPal is going to change my life dramatically. ### 27. Smart administrative business networks are driven by Webgility. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2021 **What do you like best about Webgility?** The Webgility program is recognized by its characteristic deep blue color with a dark texture, followed by an orange reference for its e-commerce expression lines, where collection credit margins are concentrated, advertising presentation control strategies, data valuation segmentation's in the cloud, handling of an independent and fast interface, accounting actions profitability, technical record of successful bank report documentation, intelligent web marketing tracking determinations, transaction tax simplification, programming of technical market solutions, automatic customer support containment services, are performed under the network of tools integrated to the operating system represented by an orange letter in professional calligraphic dimensions placed in a logo with an ascending triangular appearance. **What do you dislike about Webgility?** The backup capacity of the Webgility system in terms of spreadsheets and alternative trading analysis for web marketing network storage and administrative tool usage tracking is affected by its analysis overload ratio, where when attempting to save such comprehensive accounting sheet sequences, there is an incorporation of numerical codes outside the financial mathematical account of the company to focus specific results, creating uncoordinated economic organizational origin, so that their monitoring of shared business networks is affected by not maintaining a balance of planning monitoring route analysis, having to activate a digital solution of prioritized order to specify solutions for recognition of functional economic success. **Recommendations to others considering Webgility:** A statistical performance margin of adjusted accounting sales is recommended from the network source of the Webgility server, which distributes the collaborative commerce actions in the foreground, management of instructions for molding advertising presentations ratified in the cloud, tracking of messaging directed to customer purchases, robust configurations of business administration through product documentation codes, Small cash balances and order formation networks support, development of simplified production of evolutionary order, directed actions of accounting processes mediated in internal and external audit, selections of general ledger and journal, make this programming of campaigns and mediation of effective bank payments is recommended to the work teams related to the business area. **What problems is Webgility solving and how is that benefiting you?** Webgility automatic accounting data connection strategies have been used to finance my administrative data transfer operations, coordinate business networks through effective email-related chats, marketing analysis server amplification customization's, tangible revenue control certifications, fast transaction and payment processing according to my company's purchase coordinates, order tracking, intelligent product shipment assignment with electronic guide programming, production import calculation monitoring, multi-channel creation of automatic campaign publications are used with this internal financial content manager. ### 28. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2021 **What do you like best about Webgility?** Saves time and has an easy to use interface **What do you dislike about Webgility?** It's not always easy to know which is the best option to choose. **Recommendations to others considering Webgility:** Make sure to know all the options you want, and how all the options work in the program, there are a lot of options with Webgility! **What problems is Webgility solving and how is that benefiting you?** Manual entry of orders in QBO, reducing time/errors in data entry. ### 29. I Gave Up After 40 Calls to Customer Service **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2021 **What do you like best about Webgility?** The software basically doesn't work consistently, so it's difficult to think of something. **What do you dislike about Webgility?** I was told that Webgility would serve as a bridge between Shopify POS and QuickBooks Financial. Unfortunatley, that's not the case. Webgility was only able to periodically enter sales data into QB. Not able to enter COGS (unless all of your SKUs are in QB), no payment nformation so you can reconcile checking, no inventory information. It was supposed to update everynight, but often didn't or it would enter the data from only some of the sales channels. **Recommendations to others considering Webgility:** Look elsewhere. **What problems is Webgility solving and how is that benefiting you?** None, I gave up. I paid for a year in advance and cancelled after two months and over 40 calls to customer service. They refused to give ma any kind of a refund. ### 30. Integrating inventory and processing **Rating:** 5.0/5.0 stars **Reviewed by:** Lee M. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2021 **What do you like best about Webgility?** The great support, the ease of use as well as how it allows us to increase our productivity in an incremental way. **What do you dislike about Webgility?** There really isn't anything that we dislike, if we run into an issue we reach out to support and quickly get resolution. **What problems is Webgility solving and how is that benefiting you?** We solve two major problems, one is we can systemically process our orders instead of manually saving many hours per week and allowing us to grow dramatically without having to add overhead. The second is being able to keep a real time inventory between our brick and mortar and website. ### 31. I have been using Webgility since it was introduced as ECC **Rating:** 5.0/5.0 stars **Reviewed by:** John M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2020 **What do you like best about Webgility?** Webgility has an easy interface to bring your orders down from your site and into Quick Books for accounting. Their support has been great. The software lacks some functionality if you you purchase orders and Drop Ship as many now do. Other than that I would recommend it to any non competitor. **What do you dislike about Webgility?** I do not like the fact that it does not allow you to handle Drop Ships "on the fly". If you mark all your items as drop ship then you have do delete any purchase order you do not use, and believe me they can add up quickly. If you do not have an item that may drop ship occasionally you have to leave the screen, go to another screen, enter the item number and mark it as a drop ship then back again. Very time consuming and isn't their goal supposed to be time savings? **What problems is Webgility solving and how is that benefiting you?** The problem I have is stated above. With so many small companies drop shipping from vendor one should be able to mark and item drop shipped without leaving the order screen. ### 32. The customer service team is outstanding...Highly recommend your product to any business. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2021 **What do you like best about Webgility?** Your team always responds with in 10 minutes at the latest **What do you dislike about Webgility?** Not a thing...Your team is always professional and patient. **What problems is Webgility solving and how is that benefiting you?** Connection to Quickbooks for orders. Speed and accuracy ### 33. Great tool for auto-posting shipments to our selling platforms and orders to QuickBooks **Rating:** 5.0/5.0 stars **Reviewed by:** Corey V. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2020 **What do you like best about Webgility?** Webgility has automated our previously manual process of creating and posting invoices in Quickbooks. It is connected to all of our multiple selling platforms and posts automatically for us. It also updates those platforms and lets them know when an order is shipped. **What do you dislike about Webgility?** There are no notifications when Webgility needs to be updated to the newest version. When this happens, the software gets buggy and we seems to always be reactive to this issue, rather than proactive if there was some sort of notification system in place. Sometimes the platform can be buggy, but most of the time it can be fixed. **What problems is Webgility solving and how is that benefiting you?** We are automating out order processing by connecting our multiple selling platforms (magento, amazon, walmart, ebay) directly to Quickbooks through Webgility. This has taken a previously painful, time-consuming process and made it very quick and easy. ### 34. This what you need for Shopify to QuickBooks. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2021 **What do you like best about Webgility?** It does the job of another person. The Staff is great to work with and solve issues take pop up from time to time. **What do you dislike about Webgility?** The lack of abilities to have two different computers working out of it at the same time. If you have two people trying to do the same thing there could be issues. **What problems is Webgility solving and how is that benefiting you?** Not having a person to enter in order placed by customers and transferring the tracking numbers back to the website. ### 35. Huge Time Saver for Home Based Business **Rating:** 5.0/5.0 stars **Reviewed by:** Mark E. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2020 **What do you like best about Webgility?** I sell handmade products online and have struggled to stay on top of my bookkeeping. Manually transferring orders from each ecommerce store into quickbooks requires a lot of time I don't have when I'm fulfilling orders. Webgility connects all my online stores to quickbooks to allow me to automatically keep my books up to date. The small cost of webgility saves me from hiring bookkeeping staff. I highly recommend! **What do you dislike about Webgility?** Setup took some time but their white glove service helped me through the whole process. **What problems is Webgility solving and how is that benefiting you?** saving time and money by automating my bookkeeping ### 36. Savior!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about Webgility?** Best customer service ever. I am saving a lot of time and managing my ecommerce orders status better by having Unify transferring my orders to QB. I appreciate the response I get when I need help and the follow-ups. **What do you dislike about Webgility?** Updates not coming up sometimes. The reset and redownload I have to do when the automatic upload stops. But they always know how to fix it, i just don't like disturbing them for nothing. **Recommendations to others considering Webgility:** just get it. You won't regret it. They will make sure it does what you want and what you need. **What problems is Webgility solving and how is that benefiting you?** Updating orders not reported to me but now solve with Webgility. I don't have to wait a year to realize there was a change online. Plus, I don't have to manually register the change. Missing orders sometimes, now I do get them all and they get treated as they should. I can control my duplicate customers now, it will ask to be assigned to the current active customer. I can set how my new items to be registered in my accounting software. And more..... ### 37. Webgility is Awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Karen B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2021 **What do you like best about Webgility?** The customer service is top notch! The system makes transferring orders from ship station to QB a breeze. **What do you dislike about Webgility?** Computers need to be on same network..... **What problems is Webgility solving and how is that benefiting you?** Webgility helps with accuracy and time. It is a great tool for our small businesses. ### 38. Terrible. Do not use Webgility. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2021 **What do you like best about Webgility?** Friendly integration technicians. Helpful and available to answer questions. **What do you dislike about Webgility?** Terrible customer service. Lost thousands trying to integrate with them. Tried to cancel order but they weren't able to give even a partial refund. Said I missed their 30 day refund policy, yet it took them over 60 days to get us set up?? How could I make the 30 day refund period when the set up took longer than 30 days?? **What problems is Webgility solving and how is that benefiting you?** Attempted to solve inventory management problems. ### 39. Himanshu is always best **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda C. | Accountant receivable, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2021 **What do you like best about Webgility?** Webgility helps us in posting orders and posting it in Quick Books from Woocommerce **What do you dislike about Webgility?** nothing as of now, as it is working fine **What problems is Webgility solving and how is that benefiting you?** Webgility helps us in posting orders and posting it in Quick Books from Woocommerce ### 40. Webgility makes posting orders and printing shipping labels fast and easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2021 **What do you like best about Webgility?** Webgility links my website orders and my accounting software. **What do you dislike about Webgility?** Some international addresses are not accepted when printing shipping labels. **What problems is Webgility solving and how is that benefiting you?** We save a lot of time processing online orders. It allows us the freedom to innovate new products. ### 41. Webgility Works Fantastically For Our Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew M. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2021 **What do you like best about Webgility?** Webgility saves us so much time by integrating all of our systems! **What do you dislike about Webgility?** Nothing, it's great! We really appreciate how it automates our business. **What problems is Webgility solving and how is that benefiting you?** Webgility allows us the flexibility of using the softwares we want and connecting them all ### 42. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2021 **What do you like best about Webgility?** Quick and easy to use. It does what we need for our system. **What do you dislike about Webgility?** I dont like that there's no auto sign in and we have to manually click to start it up every day. I dont like that half the times, the connection does not close when you exit and it makes it hard to disconnect with our QB. **What problems is Webgility solving and how is that benefiting you?** Automation with bringing in our E-commerce sales ### 43. Extremely Helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen H. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about Webgility?** Extremely helpful for processing orders and syncing with quickbooks, Nikhlesh especially makes our day when he's able to help us save time and fix all our issues whenever anything happens! :-) **What do you dislike about Webgility?** There's not much to dislike! It's a great software to have and use for accounting and order processing. **What problems is Webgility solving and how is that benefiting you?** Webgility is solving the problem of having orders downloaded and payments syncing with Quickbooks, helping to automate our process and save time. ### 44. Excellent customer service and tech support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2020 **What do you like best about Webgility?** Ankit and other tech support staff are very responsive and helpful. Today Ankit stayed with us throughout the process of solving a problem we were having and he persisted until he got the job done. **What do you dislike about Webgility?** Sometimes it is hard to find where to make changes to the processes we need. **What problems is Webgility solving and how is that benefiting you?** The benefits of webgility are that the process of moving our orders from Shopify to Quickbooks is automated. It saves so much time and prevents errors. ### 45. Nikhlesh was quickly available and very knowledgeable about fixing my website syncing problems **Rating:** 5.0/5.0 stars **Reviewed by:** Carol D. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2020 **What do you like best about Webgility?** Webgility is able to easily present and update my inventory information **What do you dislike about Webgility?** The most challenging facet about Webgility is that I can not always fix my challenges myself **What problems is Webgility solving and how is that benefiting you?** Webgility solves the timing issues surrounding on going customer inventory transactions allowing for updated inventory availability by syncing Quickbooks inventory and our Magento website . The benefit is seen not only by us but by our customer base ### 46. Excellent Customer Support by Nikhlesh V. **Rating:** 5.0/5.0 stars **Reviewed by:** Jill A. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2020 **What do you like best about Webgility?** I was promptly assisted by Nikhlesh. He understood my challenge and gave me easy and specific instructions on how to fix it. I was installing Webgility on my new computer that is paired with Quickbooks POS and my online store hosted by Shopify. He was efficient, patient and kind in troubleshooting getting my systems all working together again. **What do you dislike about Webgility?** I have not experienced any downsides.... **What problems is Webgility solving and how is that benefiting you?** We use Webgility to share orders and keep up to date inventory between our physical retail store and our online retail store. The process is seamless. ### 47. Niklesh was very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Julien S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2020 **What do you like best about Webgility?** Friendly and professional advice. quick resolution and he was thorough We use Webgility to connect Quickbooks and WooCommerce (Magento in the past). It helps with keeping a dashboards on orders and products and having a high level overview of how the ecommerce store is performing. **What do you dislike about Webgility?** Some support articles are a bit out of dates - needs to be updated Integration are a little bit of work **What problems is Webgility solving and how is that benefiting you?** Connecting Quickbooks and WooCommerce Inventory Syncs, posting of orders to quickbooks, knowing which products are in quickbooks but not on the store and being able to push them from quickbooks to the store via webgility ### 48. THE WORSE SERVICE **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2020 **What do you like best about Webgility?** I liked that the sales person (jillian ritivoy) talked me into purchasing a software that complety never worked. **What do you dislike about Webgility?** The tech team is incompetent and was never able to complety update my quickbooks correctly. **Recommendations to others considering Webgility:** Do not use Webgility **What problems is Webgility solving and how is that benefiting you?** I had an outstanding ticket for 3 months and than I had to cancel the service. ### 49. Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Webgility?** The majority of the guys are extremely helpful and will work to solve the problem. Always courteous and friendly, they are a pleasure to work with. I recently worked with Prateek Soni, very knowledgeable, considerate and helpful. **What do you dislike about Webgility?** I wish someone was available on the weekends. I try to catch up on book work and if a glitch happens, it's Monday morning before I can get it resolved. **What problems is Webgility solving and how is that benefiting you?** Synchronizing multiple e-commerce stores with QB and balancing inventory across all fields, time saver ### 50. WindowAlert Customer Help **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Webgility?** Webgility is always available to help and is kind and understanding. We are able to get support for all aspects including quick books. **What do you dislike about Webgility?** Having access to Amazon Japan and Australia **What problems is Webgility solving and how is that benefiting you?** Posting errors for quick books, sales, and configuration aspects. ## Webgility Discussions - [Looking for an experienced Webgility QuickBooks integrator](https://www.g2.com/discussions/35750-looking-for-an-experienced-webgility-quickbooks-integrator) - 1 comment, 1 upvote - [View Webgility pricing details and edition comparison](https://www.g2.com/products/webgility/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+01%3A06%3A16+-0500&secure%5Bsession_id%5D=2e7c9ec8-3f17-4bf5-88be-d87eefa8163b&secure%5Btoken%5D=9e72af328e70513196c2227fd28a1ae4f951880811052cb0de6c6b73246e09ad&format=llm_user) ## Webgility Integrations - [Avalara](https://www.g2.com/products/avalara/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rightworks Cloud Hosting](https://www.g2.com/products/rightworks-cloud-hosting/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) ## Webgility Features **Integration** - Import - Export - APIs **Multichannel inventory management** - Warehouse Inventory Transfer - Multichannel Inventory Syncing - Multi-Warehouse Routing **Order Entry** - Entry **Development ** - Pre-built Connectors - Custom Connectors **Tracking** - Sales Tax - VAT - GST - Exemptions - Adjustments - Localization **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Operations** - Optimized Business Operations - Data Synchronization **Store Management** - Localization - Marketplaces **Order Tracking** - Shipping - Tracking - Backorder **Management ** - Reporting and Analytics - Data Mapping **Integrations** - Integrations **Inventory** - Order Fulfillment - Catalog Management - Product Intelligence **Inventory Management** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Integration Options** - ERP Systems - Accounting Systems - CRM and Marketing Automation Systems - EDI **Remittance** - Returns - Notifications - Global/Cross Borders - Analytics **Agentic AI - Online Marketplace Optimization Tools** - Cross-system Integration - Natural Language Interaction **Platform** - Regulation Compliance - Multichannel Publishing - Accounting Reports - Marketplace Integration **Agentic AI - Sales Tax and VAT Compliance** - Autonomous Task Execution - Natural Language Interaction **Processing** - Internationalization - Order Management - Scan and Ship **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Inventory Management Platform Features** - Centralized Inventory Database - Stock History Reporting - Bundles, Kits, & Variants - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing ## Top Webgility Alternatives - [Descartes Sellercloud](https://www.g2.com/products/descartes-sellercloud/reviews) - 4.2/5.0 (64 reviews) - [Feedonomics](https://www.g2.com/products/feedonomics/reviews) - 4.4/5.0 (367 reviews) - [A2X](https://www.g2.com/products/a2x/reviews) - 4.9/5.0 (306 reviews)