Webgility Reviews & Product Details

I love that my orders from Amazon and my website sync into Quickbooks every day without my worrying about it. I've used the support chat dozens of times when setting up the account, troubleshooting sync issues, and they've always been responsive and professional. We also can see our sales tax data and see which products are selling well each quarter. Review collected by and hosted on G2.com.

Initial setup requires some technical know how, but they do a good job onboarding you. There is a time difference with the tech team in India, but they get back to you within 24 hours. Review collected by and hosted on G2.com.

The price is good for us. Flexibility by transaction count is helpful to keep costs low until our volume justifies a higher level of service. Daily status emails are good to stay on top of things without needing to remember to log in and check our stats. Support has been helpful to resolve problems we have encountered. Review collected by and hosted on G2.com.

We have encountered a problem where errors are being reported, but we cannot see them when we log in to look at them. They have worked on the problem, and it was fixed for a bit, but then began again. This particular problem has dragged on, and while overall our connection is working, this one issue is particularly frustrating because it has not been fully resolved after several months. Review collected by and hosted on G2.com.

so easy to use and once you are set up it is all on auto pilot.

it takes time to get it right but they are there to help you and hold your hand every step of the way.

They will follow up and take great pride to make sure you are all set and any problems you have get resolved. Review collected by and hosted on G2.com.

Some of the meetings are late if you are on the east coast as some staff is in California and the rest is in India Review collected by and hosted on G2.com.

Webgility has made processing large amounts of orders simple and efficient. No need to waste time manually putting in orders into Quickbooks, Webgility is intuitive and quick. Review collected by and hosted on G2.com.

The one thing I have issue with is that information from customers are not stored longer than 30 days. This becomes and issue when taking ore-orders of products that get delayed beyond that time period. Review collected by and hosted on G2.com.

Affordable, easy to use, reliability, great support. We've used Webgility for several years and have been very pleased with it. It helped us consolidate & fulfill orders from our two Amazon stores and Shopify store. It has allowed to scale quickly and effortlessly. Review collected by and hosted on G2.com.

Implementation can be a bit complex because of the high level of functionality / options. Webgility implementation service is important. Review collected by and hosted on G2.com.

When it worked it was slow, but adequate Review collected by and hosted on G2.com.

When switching to a new website platform they said they could do it. Kept going on for a month of starting over everyday with someone new. The new site was live and we had no accounting feeds for months. In the end I gave up as they continually wanted to screen share, when I knew their software didn't work.

Asked for a refund and was told I would get one in July 2020, "the check was in the mail". Now in Dec 2020 and have numerous "the checks in the mail" emails and still nothing. I have wasted more hours tracking this down than it is worth, and I get the feeling that was the plan from the beginning. Review collected by and hosted on G2.com.

I had a lot to learn but throughout this process, my tech support was patient and explained everything to me so I could understand the process. The best part of Webgility will be the consolidation of my transactions. Time saver. Review collected by and hosted on G2.com.

The only downside that I can think of is that I had to understand the process but thankfully, Kanishk gave clear directions. Review collected by and hosted on G2.com.

The Webgility program is recognized by its characteristic deep blue color with a dark texture, followed by an orange reference for its e-commerce expression lines, where collection credit margins are concentrated, advertising presentation control strategies, data valuation segmentation's in the cloud, handling of an independent and fast interface, accounting actions profitability, technical record of successful bank report documentation, intelligent web marketing tracking determinations, transaction tax simplification, programming of technical market solutions, automatic customer support containment services, are performed under the network of tools integrated to the operating system represented by an orange letter in professional calligraphic dimensions placed in a logo with an ascending triangular appearance. Review collected by and hosted on G2.com.

The backup capacity of the Webgility system in terms of spreadsheets and alternative trading analysis for web marketing network storage and administrative tool usage tracking is affected by its analysis overload ratio, where when attempting to save such comprehensive accounting sheet sequences, there is an incorporation of numerical codes outside the financial mathematical account of the company to focus specific results, creating uncoordinated economic organizational origin, so that their monitoring of shared business networks is affected by not maintaining a balance of planning monitoring route analysis, having to activate a digital solution of prioritized order to specify solutions for recognition of functional economic success. Review collected by and hosted on G2.com.

Saves time and has an easy to use interface Review collected by and hosted on G2.com.

It's not always easy to know which is the best option to choose. Review collected by and hosted on G2.com.

The software basically doesn't work consistently, so it's difficult to think of something. Review collected by and hosted on G2.com.

I was told that Webgility would serve as a bridge between Shopify POS and QuickBooks Financial. Unfortunatley, that's not the case. Webgility was only able to periodically enter sales data into QB. Not able to enter COGS (unless all of your SKUs are in QB), no payment nformation so you can reconcile checking, no inventory information. It was supposed to update everynight, but often didn't or it would enter the data from only some of the sales channels. Review collected by and hosted on G2.com.

The great support, the ease of use as well as how it allows us to increase our productivity in an incremental way. Review collected by and hosted on G2.com.

There really isn't anything that we dislike, if we run into an issue we reach out to support and quickly get resolution. Review collected by and hosted on G2.com.

Webgility has an easy interface to bring your orders down from your site and into Quick Books for accounting. Their support has been great. The software lacks some functionality if you you purchase orders and Drop Ship as many now do. Other than that I would recommend it to any non competitor. Review collected by and hosted on G2.com.

I do not like the fact that it does not allow you to handle Drop Ships "on the fly". If you mark all your items as drop ship then you have do delete any purchase order you do not use, and believe me they can add up quickly. If you do not have an item that may drop ship occasionally you have to leave the screen, go to another screen, enter the item number and mark it as a drop ship then back again. Very time consuming and isn't their goal supposed to be time savings? Review collected by and hosted on G2.com.

Webgility has automated our previously manual process of creating and posting invoices in Quickbooks. It is connected to all of our multiple selling platforms and posts automatically for us. It also updates those platforms and lets them know when an order is shipped. Review collected by and hosted on G2.com.

There are no notifications when Webgility needs to be updated to the newest version. When this happens, the software gets buggy and we seems to always be reactive to this issue, rather than proactive if there was some sort of notification system in place. Sometimes the platform can be buggy, but most of the time it can be fixed. Review collected by and hosted on G2.com.

It does the job of another person. The Staff is great to work with and solve issues take pop up from time to time. Review collected by and hosted on G2.com.

The lack of abilities to have two different computers working out of it at the same time. If you have two people trying to do the same thing there could be issues. Review collected by and hosted on G2.com.

I sell handmade products online and have struggled to stay on top of my bookkeeping. Manually transferring orders from each ecommerce store into quickbooks requires a lot of time I don't have when I'm fulfilling orders. Webgility connects all my online stores to quickbooks to allow me to automatically keep my books up to date. The small cost of webgility saves me from hiring bookkeeping staff. I highly recommend! Review collected by and hosted on G2.com.

Setup took some time but their white glove service helped me through the whole process. Review collected by and hosted on G2.com.

Best customer service ever. I am saving a lot of time and managing my ecommerce orders status better by having Unify transferring my orders to QB. I appreciate the response I get when I need help and the follow-ups. Review collected by and hosted on G2.com.

Updates not coming up sometimes. The reset and redownload I have to do when the automatic upload stops. But they always know how to fix it, i just don't like disturbing them for nothing. Review collected by and hosted on G2.com.

Automatic importation of sales data from Amazon, Walmart, Shopify and eBay Review collected by and hosted on G2.com.

Sometimes setup with vendors is confusing for a non-accountant Review collected by and hosted on G2.com.

Friendly integration technicians. Helpful and available to answer questions. Review collected by and hosted on G2.com.

Terrible customer service. Lost thousands trying to integrate with them. Tried to cancel order but they weren't able to give even a partial refund. Said I missed their 30 day refund policy, yet it took them over 60 days to get us set up?? How could I make the 30 day refund period when the set up took longer than 30 days?? Review collected by and hosted on G2.com.

Webgility helps us in posting orders and posting it in Quick Books from Woocommerce Review collected by and hosted on G2.com.

nothing as of now, as it is working fine Review collected by and hosted on G2.com.

Webgility links my website orders and my accounting software. Review collected by and hosted on G2.com.

Some international addresses are not accepted when printing shipping labels. Review collected by and hosted on G2.com.

Webgility saves us so much time by integrating all of our systems! Review collected by and hosted on G2.com.

Nothing, it's great! We really appreciate how it automates our business. Review collected by and hosted on G2.com.

Quick and easy to use. It does what we need for our system. Review collected by and hosted on G2.com.

I dont like that there's no auto sign in and we have to manually click to start it up every day. I dont like that half the times, the connection does not close when you exit and it makes it hard to disconnect with our QB. Review collected by and hosted on G2.com.

Extremely helpful for processing orders and syncing with quickbooks, Nikhlesh especially makes our day when he's able to help us save time and fix all our issues whenever anything happens! :-) Review collected by and hosted on G2.com.

There's not much to dislike! It's a great software to have and use for accounting and order processing. Review collected by and hosted on G2.com.

Ankit and other tech support staff are very responsive and helpful. Today Ankit stayed with us throughout the process of solving a problem we were having and he persisted until he got the job done. Review collected by and hosted on G2.com.

Sometimes it is hard to find where to make changes to the processes we need. Review collected by and hosted on G2.com.

Webgility is able to easily present and update my inventory information Review collected by and hosted on G2.com.

The most challenging facet about Webgility is that I can not always fix my challenges myself Review collected by and hosted on G2.com.