KP

Ken P.

Oener/Operator

Small-Business (50 or fewer emp.)

9/19/2024

"Excellent customer service"

5/5

What do you like best about WebFX?

Their online portal provides ease of access to any data or questions that I have. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

There is a slight learning curve when first being introduced to their multiple dashboards. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

If you are looking for a one stop solution for digital needs, WebFX can provide turnkey service, while also keeping your needs at the forefront of their process. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

WebFX excells in taking data from web sources and delivering them to my team in a way that is easy to understand and share. I feel empowered when navigating their reporting and recommendations. Review collected by and hosted on G2.com.

EE

Erik E.

Mid-Market (51-1000 emp.)

9/24/2024

"WebFX has a great team of SEO experts."

4.5/5

What do you like best about WebFX?

I like how well their SEO teams are built out. I never feel like I can not get an answer from someone in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

I have no real downsides about working with the WebFX team. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

WebFX is a quality agnecy. They have good people who know what they are doing. There is no shortage of expertise. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

WebFX has helped drive inquiries to our B2B website which has helped add more leads to our sales pipeline. Review collected by and hosted on G2.com.

SS

Stephen S.

VP of Marketing

Small-Business (50 or fewer emp.)

9/20/2024

"WebFX is the Industry Standard in Website-Building, SEO, Ecommerce, and Much more!"

5/5

What do you like best about WebFX?

The staff is exemplary - their knowledge, professionalism and friendliness Review collected by and hosted on G2.com.

What do you dislike about WebFX?

The fact that when they complete their assigned tasks, I no longer get to work with the individual responsible for that task. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

I recommend that you trust their expertise and listen to their advice. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

Building a new corporate website, Overseeing an SEO campaign, Creating a social media presence for our company, helping us maximize our e-commerce efforts. Review collected by and hosted on G2.com.

AS

Verified User in Security and Investigations

Small-Business (50 or fewer emp.)

9/19/2024

"Comprehensive Marketing and Analytics Solutions"

5/5

What do you like best about WebFX?

Their reporting is accurate, well articulated, and punctual. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

No complaints thus far. I think they are doing a great job. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

Give them a shout and see if their solutions are right for you. Definitely better for larger enterprise-level clients, but they have strong small business solutions too. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

WebFX is taking the guessing game out of PPC for my team and me. They are effectively running our entire PPC campaign, reporting on it, and presenting their results to us monthly. The benefit? I can spend my time building our business instead of being bogged down with PPC management and analytics. Review collected by and hosted on G2.com.

MG

Morganne G.

Manager of Member Engagement Team

Small-Business (50 or fewer emp.)

9/19/2024

"WebFX provides customized marketing expertise for my business."

4.5/5

What do you like best about WebFX?

They are very engaged and always have fresh ideas. They are willing to go above and beyond their "job description" to assist our organization. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

They require us to use their custom- built platform (and pay a fee for it), but we rarely use it. Review collected by and hosted on G2.com.

AC

Verified User in Computer Software

Enterprise (> 1000 emp.)

9/24/2024

"A great digital marketing agency"

5/5

What do you like best about WebFX?

They are knowledgeable and reliable, trustworthy Review collected by and hosted on G2.com.

What do you dislike about WebFX?

So far so good, they have done a good job for our seo. Review collected by and hosted on G2.com.

SC

Scott C.

Mid-Market (51-1000 emp.)

5/29/2020

"Great Senior Practitioners"

4/5

Describe the project or task WebFX helped with:

We originally hired WebFX to help us with SEO, but have since expanded to paid search, social advertising and web design. Review collected by and hosted on G2.com.

What do you like best about WebFX?

Their level of professionalism, focus on results and team-oriented approach have been impressive. Our main account rep, Stephen, really felt like a member of our team. I know that he always had our company's best interests in mind, and his ideas fueled great results. The other project managers we have worked with have also been fantastic. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

We initially hired WebFX to help us with SEO. The first practitioner they assigned to us was very poor. We actually had to undo a lot of what he did. We were canceling our subscription with them, but to salvage our account they said they would assign us a "senior" agent. We decided to give it a try. The senior agent was remarkably great, and displayed the quality we expected from the beginning. We had spent $30,000 for the first 6 months, so we asked for a partial refund. The business manager, was clearly very irritated by this, but did begrudgingly refund us $5,000.

The second agent ended up helping us immensely with our SEO, and is probably the best help in terms of marketing we've ever had with our business in 17 years. We then hired WebFX to build us a website and manage our paid advertising. These teams were great, and we have been very happy with the website they built for us. The paid advertising was also done very well.

During the COVID-19 pandemic, when our business was shut down, the business manager was more interested in short term profits than long term relationships, and cut ties with us. After the pandemic, we attempted to renew our SEO subscription and they appear to have lied to us, saying they no longer work with travel companies.

Our experience with WebFX ended up being very mixed, but overall quite positive. The first practitioner wasn't worth a fraction of what they charged. The senior agents we worked with were exceptional. And the manager we dealt with was arrogant and condescending, and is a liability to his company. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

Be an active partner with them in creating results Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

We hired WebFX to improve our SEO, and we expanded with them to cover digital marketing and web design as well. They were a massive help with our SEO, and did an excellent job with the digital marketing and web design as well. Review collected by and hosted on G2.com.

PC

Verified User in Construction

Enterprise (> 1000 emp.)

1/19/2024

"A one stop shop for just about anything you need"

4/5

What do you like best about WebFX?

I like how simple their built-in CRM platform and dashboard is for small businesses (without much of a CRM strategy) to keep track of success. It's a great way to see lead flow in real time or the impact of digital marketing efforts. ..without guessing. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

Some of the services can be expensive, and easier to manage internally if you have a couple hours each month. Other services are well worth it to avoid tedius (but needed) SEO or website management work. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

Do your research before getting started to maximize your ROI. Select a-la cart options and be sure to know what you're getting, what you need, and what you may not need. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

WebFX saves me hours in reporting and keeps our site up, running, and visibile for our customers. Local SEO, social media advertising, and producing website content can be time consuming not only to to create and manage, but to report on. Review collected by and hosted on G2.com.

NF

Nicholas F.

Director of Marketing

Information Technology and Services

Small-Business (50 or fewer emp.)

10/11/2023

"Fractional SEO Support to Fill the Gaps"

5/5

What do you like best about WebFX?

The level of organization and communication is top notch. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

I have no dislikes. They have met and exceeded our expectations. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

Chances are if you are looking into WebFX, you are at the same starting point that I was at - you don't have the in-house talent or knowledge to tackle SEO and maintain it on an ongoing basis. The investment might seem steep at first, but do a quick Google search of your service or product area and take a look at the top competitors that rank on Google. They are all throwing thouands of dollars at SEO and possibly employing a full timer or two just to handle that area, and because of that they are ranking first and getting the bulk of contact us form submissions or sales. SEO is an arm race and if you aren't willing to make the investment, you won't see the results you desire! Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

We are a small team and I am the sole Marketer. SEO was a subject area I had little to no experience with going into the project. WebFX integrated seamlessly with my goals and plans and helped make substantial improvements to our rankings, keyword performance, domain rating, contact us form submissions, and so on. The investment has already paid for itself. And now that I have grown over the past 9 months to have a better understanding of SEO and what needs to be done, they have shown great flexibility in scaling back the monthly effort level and investment to meet my new reduced needs and operate more as a consultant. Review collected by and hosted on G2.com.

AK

Andrea K.

Mid-Market (51-1000 emp.)

1/11/2024

"A service to help ease your burden."

4/5

What do you like best about WebFX?

My communication with my representation is fantastic. She always gets back to me in a timely manner, communicates with me when needed, and takes initiative. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

The more programs you add, the higher the cost. Review collected by and hosted on G2.com.