1. [Home](https://www.g2.com/) 2. ... 3. [Experience Management Software](https://www.g2.com/categories/experience-management) 4. [Webex Experience Management Discussions](https://www.g2.com/products/webex-experience-management/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ced7ac8079efaa2bfefdea53d11f54bb/webex-experience-management.png "Product Avatar Image") ](/products/webex-experience-management/reviews) [ Webex Experience Management ](/products/webex-experience-management/reviews) 0 ratings Cisco's Webex Experience Management is a Customer Experience Management (CEM) platform that is changing the way organizations around the globe listen and respond to customers. The solution's innovative journey-based approach, integrations, and predictive analytics allows business leaders to quickly understand customer needs to proactively tackle churn, increase recommendations, and improve productivity. With its quick deployment architecture and Customer Experience framework the solution enables industry-leading response rates, real-time actionable insights and business outcomes. Show More * * * ### 57.0 Nps Score Already have Webex Experience Management? ### All Webex Experience Management Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 9 years ago Posted by Webex Experience Management Posted by Webex Experience Management More Options - [ # Does CloudCherry help in getting customer feedback across all experiences with us? ](/discussions/planning-to-use-cloudcherry-e89addcd-5a63-47f0-8f8c-0479a7742ec6) Planning to Use CloudCherry [ Customer Journey Mapping Software ](https://www.g2.com/tags/customer-journey-mapping-software)[ Enterprise Feedback Management Software ](https://www.g2.com/tags/enterprise-feedback-management-software)[ Customer Journey Analytics Software ](https://www.g2.com/tags/customer-journey-analytics-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Webex+Experience+Management+questions+and+get+answers+from+expert+users+in+our+Webex+Experience+Management+Discussions+section.&title=Webex+Experience+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwebex-experience-management%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Webex+Experience+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwebex-experience-management%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwebex-experience-management%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Webex+Experience+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwebex-experience-management%2Fdiscuss%3Fpage%3D2%0aAsk+Webex+Experience+Management+questions+and+get+answers+from+expert+users+in+our+Webex+Experience+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Webex+Experience+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwebex-experience-management%2Fdiscuss%3Fpage%3D2%0aAsk+Webex+Experience+Management+questions+and+get+answers+from+expert+users+in+our+Webex+Experience+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 9 years ago Posted by Webex Experience Management Posted by Webex Experience Management More Options - [ # How easy is it to start capturing feedback with CloudCherry? ](/discussions/planning-to-use-cloudcherry) Planning to Use CloudCherry [ Customer Journey Mapping Software ](https://www.g2.com/tags/customer-journey-mapping-software)[ Enterprise Feedback Management Software ](https://www.g2.com/tags/enterprise-feedback-management-software)[ Customer Journey Analytics Software ](https://www.g2.com/tags/customer-journey-analytics-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Webex+Experience+Management+questions+and+get+answers+from+expert+users+in+our+Webex+Experience+Management+Discussions+section.&title=Webex+Experience+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwebex-experience-management%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Webex+Experience+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwebex-experience-management%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwebex-experience-management%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Webex+Experience+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwebex-experience-management%2Fdiscuss%3Fpage%3D2%0aAsk+Webex+Experience+Management+questions+and+get+answers+from+expert+users+in+our+Webex+Experience+Management+Discussions+section.) 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Get answers from real users and experts [Start A Discussion](/products/webex-experience-management/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/19f6fb8cb90b33e10a8a01dbbd84cfb6/webex-experience-management.svg "Product Avatar Image") ### Have you used Webex Experience Management before? Answer a few questions to help the Webex Experience Management community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwebex-experience-management%2Fdiscuss%3Fpage%3D2%26small_ask%3Dwebex-experience-management) No