Akash R.
AR
Akash R.
Fresher
Information Technology and Services
Mid-Market (51-1000 emp.)
"It's was a good meeting similar to zoom."
4/5
What do you like best about Webex Events & Webinars?

The experience is good as the previous one with good interface Review collected by and hosted on G2.com.

What do you dislike about Webex Events & Webinars?

The overall experience of the software is good as it provides a smooth workflow Review collected by and hosted on G2.com.

DC
Dikshanta C.
IT/Network Administrator
Mid-Market (51-1000 emp.)
"Professional-Grade Events with Great Features, But Steep Learning Curve and Limited Customization"
4.5/5
What do you like best about Webex Events & Webinars?

What I appreciate most about Webex Events and Webinars is the seamless way it manages large-scale virtual sessions, consistently delivering professional-quality audio and video. The platform includes a variety of interactive features like Q&A, polls, and chat, which really help keep the audience engaged. I also find the host controls for managing participants straightforward, making it especially suitable for formal events and corporate webinars. Its integration with calendar and email platforms streamlines scheduling and sending reminders. All in all, it offers a dependable and secure setting for hosting professional online events. Review collected by and hosted on G2.com.

What do you dislike about Webex Events & Webinars?

One of the primary drawbacks of Webex Events and Webinars is that the interface may seem complicated and unintuitive, especially for those using it for the first time. Setting up registration forms and handling panelists can often be a lengthy and confusing process. The platform also depends on a stable internet connection; without it, users may experience noticeable lag or even disconnections. When it comes to customization, the options for branding and event layout are somewhat restricted compared to more modern platforms. Furthermore, the pricing structure could be considered steep for smaller organizations or educational institutions. Review collected by and hosted on G2.com.

BG
Bevis G.
Senior Staff Engineer
Mid-Market (51-1000 emp.)
"Intuitive, Feature-Rich Platform for Large-Scale Conferences"
5/5
What do you like best about Webex Events & Webinars?

The platform is intuitive and packed with features designed specifically for large-scale conferences and community events. I especially appreciated how easily it handled complex requirements, which made it an ideal choice for our community. Review collected by and hosted on G2.com.

What do you dislike about Webex Events & Webinars?

Since we started using this platform for our events, it’s been a real game-changer. Our experience has been entirely positive: every service they provided was handled with precision and care, which made the whole process feel seamless, smooth, and hassle-free from start to finish. Review collected by and hosted on G2.com.

IB
Image B.
Network and Security Engineer
Mid-Market (51-1000 emp.)
"Effortless Event Setup and Engagement, with Room for Backend Improvements"
4/5
What do you like best about Webex Events & Webinars?

What I like best about Webex Events & Webinars is how straightforward the setup is, whether I’m planning a small training or a large multi-session conference. The interface lets me control registration, branding, and attendee access with minimal effort. It’s also helpful that I can use live interactive features—like polls, Q&A, reactions, and chat—to keep participants engaged. The platform handles high attendee numbers with stable performance, which makes my job much easier. Upsides include easy event customization, strong audience engagement tools, and reliable streaming for both live and hybrid formats Review collected by and hosted on G2.com.

What do you dislike about Webex Events & Webinars?

What I dislike about Webex Events & Webinars is that some of the backend menus and options aren’t as intuitive as I’d like, so it takes time for new administrators to get comfortable. Managing large invitation lists is less efficient if you need to upload external contacts, and some advanced reporting or customization features are limited. The security and access controls could also be more flexible to fit different event types or organizational needs. These aren’t blockers, but they are areas where the platform could be improved. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Provided a path forward for what felt like a dead end"
5/5
What do you like best about Webex Events & Webinars?

Webex Events (formerly Socio) provides a level of customization and organization that truly elevated our service to a level others were not doing. Our community had a central location but when we thought we'd have to shut down our doors because no one wanted to keep repeating themselves monthly - it provided a new path to provide education through streaming services. Having a customized app was also a game changer. We used it for our first live event last month and our members spoke extremely highly about what a great resource it was. Review collected by and hosted on G2.com.

What do you dislike about Webex Events & Webinars?

I wish the calendar functions could be "subscribed to" - it's one of the only challenges that the company hasn't addressed so far. Each event has to be added individually. Right now, I pay for a second service and duplicate effort for members because I need a calendar that they can subscribe to and autopopulates and updates to reflect changes. The price went up 7x when they were acquired and forced me to rebuild my entire company. Review collected by and hosted on G2.com.

Stephanie Z.
SZ
Stephanie Z.
"Flexible and User-Friendly for Seamless Event Management"
5/5
What do you like best about Webex Events & Webinars?

I appreciate how Webex Events & Webinars allows me to manage everything in a single, centralized platform, making the event setup and execution highly efficient and paperless. This approach is not only more sustainable but also caters to modern event management needs. The tool's flexibility is another aspect I value highly, as it adapts to various event settings and requirements. Additionally, I find the user-friendly interface, enhanced with the ability to customize with pictures and colors, particularly advantageous as it resonated well with attendees, providing them an accessible and visually appealing platform. The process was smooth during the setup phases, supported by internal assistance, even though the event itself was in-person, showcasing the tool's versatility. Overall, these features contribute significantly to a streamlined, environmentally friendly, and aesthetically pleasing event management experience. Review collected by and hosted on G2.com.

What do you dislike about Webex Events & Webinars?

Nothing comes to my mind. Review collected by and hosted on G2.com.

Ankit S.
AS
Ankit S.
Senior Consultant
Accounting
Mid-Market (51-1000 emp.)
"Smooth Video Conferencing with Strong Security"
4.5/5
What do you like best about Webex?

Webex offers reliable video and audio quality, strong security features, and smooth integrations with productivity tools. It’s dependable for large meetings and webinars. It provide AI-powered meeting summaries .Noise removal and voice enhancement and real-time transcription in multiple languages are special features. Review collected by and hosted on G2.com.

What do you dislike about Webex?

User interface is still outdated. Large app size. As AI is getting better day-by-day it must allow users to tailor AI summary style and option for task-based follow-up reminders. It must enable co-host management, easier pre-assignment, and better broadcast controls. Review collected by and hosted on G2.com.

ZS
Zachary S.
Sales and Customer Service Director
Mid-Market (51-1000 emp.)
"Effortless Event Management with Customizable, User-Friendly Features"
5/5
What do you like best about Webex Events & Webinars?

It makes organizing events so much easier, I love being able to customize our forms. Its ease of use makes it an excellent choice, and creating events is incredibly simple. I appreciate how easy it is to navigate between different events, it's been a huge help for the events I've coordinated. Review collected by and hosted on G2.com.

What do you dislike about Webex Events & Webinars?

There's not much to it, they offer an excellent product. I haven't found any real downsides, there's really nothing I don't like about the platform. Review collected by and hosted on G2.com.

VK
Vihtori K.
Marketing Director
Mid-Market (51-1000 emp.)
"Effortless Hybrid Event Planning with Flexible, User-Friendly Tools"
5/5
What do you like best about Webex Events & Webinars?

I appreciate that it is designed to offer both flexibility and ease of use, which enables us as organizers to create engaging events that help us achieve our goals. The inclusion of a live streaming option also broadens our audience reach. Review collected by and hosted on G2.com.

What do you dislike about Webex Events & Webinars?

This is truly a tool that everyone can benefit from. Our experience so far has been outstanding, and I have no complaints. It has greatly simplified the process of planning a hybrid event, making it easy for attendees to register and access content whether they are participating in person or virtually. Review collected by and hosted on G2.com.

Damien S.
DS
Damien S.
Expert
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"Master Your Virtual Events with Webex Events & Webinars"
4.5/5
What do you like best about Webex Events & Webinars?

What I like best about Webex Events & Webinars is the balance it strikes between professional-grade control and audience engagement. The platform allows hosts to manage large scale events with ease assigning roles, moderating Q&A, and controlling access while still offering interactive features like chat, polls, and live reactions that keep participants involved. The reliability of Cisco’s infrastructure also ensures smooth delivery, even for high attendance events. Review collected by and hosted on G2.com.

What do you dislike about Webex Events & Webinars?

One minor drawback of Webex Events & Webinars is that the interface can feel slightly cluttered during large events, especially for new users. While everything is logically organized, the number of available controls and panels might be a bit overwhelming at first. A more streamlined or customizable view for hosts could enhance the overall usability. Review collected by and hosted on G2.com.