--- title: Webex Calling Reviews meta_title: 'Webex Calling Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 635 reviews by the users' company size, role or industry to find out how Webex Calling works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 635 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Webex Calling Reviews **Vendor:** Cisco **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.5/5.0 **Total Reviews:** 635 ## About Webex Calling Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams. Seamless Collaboration: Integrated directly into the Webex App, users can transition from a phone call to a video meeting or group chat with a single click, keeping workflows uninterrupted. Flexible Deployment: Whether you are looking for a cloud-only solution, a premises-based system, or a hybrid approach, Webex Calling adapts to your specific business needs. AI-Powered Intelligence: Leverage built-in AI features, such as background noise removal and real-time transcription, to ensure professional and clear communications in any environment. Simplified Management: Manage your entire global phone system through the Webex Control Hub, a single-pane-of-glass interface that provides deep analytics, security, and provisioning tools. Global Reach: Support your international offices with local calling capabilities in over 100 countries, backed by a secure and compliant global network. Why Choose Webex Calling? Webex Calling empowers organizations to stay connected from anywhere, on any device. By combining the ease of a modern phone system with the power of the Webex collaboration suite, it helps businesses improve productivity, reduce IT complexity, and provide a world-class communication experience for both employees and customers. ## Webex Calling Pros & Cons **What users like:** - Users appreciate the **ease of use** of Webex Calling, enjoying its simple setup and intuitive interface. (69 reviews) - Users commend the **reliability** of Webex Calling, noting its clear call quality and stable connectivity during use. (50 reviews) - Users enjoy the **impeccable call quality** of Webex Calling, appreciating its stability and smooth integration within the suite. (41 reviews) - Users appreciate the **seamless integration of Webex Calling** within the Cisco ecosystem, enhancing communication efficiency across locations. (31 reviews) - Users value the **seamless integrations** of Webex Calling, optimizing workflows and enhancing communication efficiency across platforms. (30 reviews) - Users enjoy the **easy communication** of Webex Calling, simplifying calls and collaboration from anywhere with numerous features. (29 reviews) - Users commend the **easy-to-use communication platform** of Webex Calling, enhancing team collaboration from any location. (28 reviews) - Features (28 reviews) - Easy Integration (26 reviews) - Intuitive (26 reviews) **What users dislike:** - Users find **call routing configuration complex** , making automation feel more labor-intensive than handling tasks manually. (18 reviews) - Users find the **lack of intuitiveness** in Webex Calling frustrating, complicating basic tasks and setting configurations. (18 reviews) - Users often experience **slow performance** with Webex Calling, especially during meetings or on lower bandwidth connections. (17 reviews) - Users report **performance issues** with Webex Calling, noting lags and glitches that disrupt the overall experience. (16 reviews) - Users desire **more advanced customization options** in Webex Calling to tailor their user experience effectively. (13 reviews) - Poor Call Quality (12 reviews) - Poor Interface Design (12 reviews) - Complex Features (11 reviews) - Users find the **difficult configuration** of Webex Calling challenging, particularly for newcomers and smaller IT teams. (11 reviews) - Complex Process (10 reviews) ## Webex Calling Reviews ### 1. WebEx calling perfect for business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2022 **What do you like best about Webex Calling?** It has a separate panel for outlook environment to list the meetings that the user has even if it is accepted or not and it allows you to directly join the meeting from the panel. **What do you dislike about Webex Calling?** The only dislike is that the video is sometimes blurry and sometimes the video is not even visible, may be an network issue or any glitch in the software. **What problems is Webex Calling solving and how is that benefiting you?** In other calling software we were having trouble in joining the meeting when we were connected to VPN, whereas in WebEx it has a feature to join the meeting directly without logging in when we are connected to company VPN. ### 2. one of the best cloud based calling tool **Rating:** 5.0/5.0 stars **Reviewed by:** Mahendra C. | Senior Network Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2021 **What do you like best about Webex Calling?** This is one of the best calling cloud based software for replacing PBX network system in enterprise or home. This is useful in contact centre where calling is more important it collaborates everything under one proof like massaging chatting or meetings. one of the best online meeting tool for face to face meetings when we are at remote provide best chatting Experience along with calling. one of the best collaboration software which allows meetings remotely without any issues. this provide good audio and video calling experience. best voip solution for calling direct from cloud. found this useful for desk to desk calls & conferencing calls. this is best for file sharing & meetings. **What do you dislike about Webex Calling?** This is one of the best collaboration cloud based application but only need is good internet speed. This consume high bandwidth cause video lagging. **Recommendations to others considering Webex Calling:** This is one of the voip cloud based software for calling & business success also good for interaction with the different person i will recommend to use same for day to day calling over internet. This is secure for calling & sharing files. **What problems is Webex Calling solving and how is that benefiting you?** Using this for file sharing. For meetings voice & video conferencing. Best to connect with all our team members of single platform using unique link. ### 3. We moved to Microsoft Teams, one thing Webex Has that Teams does not have is a call in number. **Rating:** 3.0/5.0 stars **Reviewed by:** Jenna L. | Concierge Coach, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2020 **What do you like best about Webex Calling?** Video Features, Amount of people that can join one call. **What do you dislike about Webex Calling?** Call quality can be poor, picks up quite a bit of feedback at times, difficult to navigate, someone always has a hard time logging onto the call. To many options when you are sent the calendar invitation. Needs to be streamlined. **Recommendations to others considering Webex Calling:** Choose a different software **What problems is Webex Calling solving and how is that benefiting you?** Hosting Client call. Multiple people on one call. Video chatting. ### 4. best alternative for other same service provider **Rating:** 4.5/5.0 stars **Reviewed by:** Dharamraj s. | Relationship manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2022 **What do you like best about Webex Calling?** The best thing which Webex calling provide is Cloud Recording. It collaborates voice call, video confrencing, team collaboration, and messaging in one interface. It gives a very user-friendly application for users. **What do you dislike about Webex Calling?** It doesn't have many things to dislike, but the only problem is it does not run on low internet speed. The speed must be of high frequency for smooth usage. There is a limitation of 50 people in the free plan, and also there is no question and anwer feature in the free program. **What problems is Webex Calling solving and how is that benefiting you?** I use it primarily for office work like file sharing and audio and video conferencing with my colleagues. It provides an affordable plan which is best for small and medium-size companies. ### 5. Solutions Architect **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Webex Calling?** The platform is easy to use and navigate. **What do you dislike about Webex Calling?** Sometimes is not user-friendly for a non-technical user. **What problems is Webex Calling solving and how is that benefiting you?** Availability everywhere, Reduced the calling pricing geographically. ### 6. A Good calling app with some great features **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Webex Calling?** A dashboard that exists outside the outlook environment, can be used to view the list of meetings that are scheduled and also allows you to join them. The call quality is pretty good with occasional disturbances. **What do you dislike about Webex Calling?** Sometimes call quality can get pretty bad and you will experience a lot of problems. The android app can be very buggy at times and randomly log you out. Even the iOS app is pretty buggy and logs you out all the time or calls won't connect. **What problems is Webex Calling solving and how is that benefiting you?** Able to make cloud calls by all team members pretty easily. Costly is very affordable and connectivity issues are there but pretty rare. The mobile apps could be made so much better. ### 7. A Review For Webex calling **Rating:** 5.0/5.0 stars **Reviewed by:** Rajib Ray M. | Computer Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Webex Calling?** What I like most about this platform is its all-in-one communications solution combining voice calling, video conferencing,team collaboration, and messaging in one interface. A more reliable platform than all other alternatives. **What do you dislike about Webex Calling?** There is nothing to dislike about Webex calling. All the parts of Webex Calling work properly. And also the cost of Webex Calling is not so much as the other alternatives. **Recommendations to others considering Webex Calling:** I recommend Webex Calling. **What problems is Webex Calling solving and how is that benefiting you?** It helps me to set my daily business hour call path, after hour call paths, and holiday call path which is great for my daily routine. And its priority alerts from VIP phone numbers or call received at a specific date/time increased my business performance. ### 8. Reliable call communication **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2021 **What do you like best about Webex Calling?** My favourite part about using Webex is that it makes it very easy to login in terms of always remembering my password to log in, Webex uses simple and basic authentication by allowing me to login through my Enterprise Identity Provider using my Enterprise credentials. I also like that Webex allows me to continue with my business communications even when I am not in my office which is very convenient, by setting up the Remote Office feature I can receive and make calls using my phone and it appears from my business line. Webex has improved so much our business image in terms of customer service because it features sequential routing whereby it has allowed all our customers to be well attended to instantly through sequential routing whereby unanswered incoming calls can be transferred to the next agent seamlessly. **What do you dislike about Webex Calling?** The implementation process did not impress me that much because of how long it took to set up and get every user synced. More so maintenance of the set-up has not been that easy since we had to rely on third-party assistance. **Recommendations to others considering Webex Calling:** I recommend any user considering the product that they invest in quality training for the set-up and maintenance process. **What problems is Webex Calling solving and how is that benefiting you?** Firstly, Webex has managed to offer a lot of flexibility in terms of communication whereby it did not use to be that easy to communicate using business line whilst I was away from my office because of expensive calling rates. More so Webex has managed to make sure no customer goes unattended through its functionalities of making sure every call reaches an available agent. ### 9. An automated calling system with very handy features **Rating:** 4.5/5.0 stars **Reviewed by:** Adolf F. | Procurement Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2021 **What do you like best about Webex Calling?** First time taking a tour of this product I would say the Control Hub was the highlight of my top favourite features. The Control Hub carries a lot of details that are very easy to understand. More so it gives me the ability to be able to manage my organisation usage by analyzing trends and the quality of calls. I like that this product in its list of features includes Simultaneous Ring a feature that I mostly use whenever I want to get in touch with a number of my colleagues at the same time. It is very easy to use by inserting call recipients I get to connect instantly. I like to also keep a record of my calls at work and Webex has made this more reliable by including a Call Notify feature whereby I can receive notifications through my emails and this acts as a backup for all my incoming calls records. **What do you dislike about Webex Calling?** My problem with this product is how it is very dependent on internet connection and also whenever I do not have an internet connection call forwarding is not that reliable. **Recommendations to others considering Webex Calling:** I would recommend they invest in a quality internet for quality communication. **What problems is Webex Calling solving and how is that benefiting you?** Webex is very easy to set up and also in terms of maintenance it is very affordable hence I would say this has been a major benefit in our organisation for using it for calls. More so it has solved remote communications issues that used to arise from compatibility issues from varying devices which used to bring a lot of inconveniences during meetings ### 10. Very Versatile software **Rating:** 4.5/5.0 stars **Reviewed by:** Bhavya B. | Financial Writer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Webex Calling?** The cross-platform versatility is what interests me the most. We can conference with people using Linux, Windows, Windows Phone, iOS, and even blackberry; All connected in one meeting. **What do you dislike about Webex Calling?** The Webex Calling service glitches a lot. Sometimes the video gets distorted and sometimes the screen completely blacks out. Another issue is that the audio of the speaker lags behind the video. Meaning that the audio is delayed with the video, enormous problem of synchronization. **What problems is Webex Calling solving and how is that benefiting you?** The key feature which the software is solving for me is the swift option to switch from a voice call to a video call. I often have to switch to a video call after having done a voice call to make my colleagues understand something or the other and this feature helps me a lot. ### 11. COLLABORATION TO THE MAXIMUM. **Rating:** 3.5/5.0 stars **Reviewed by:** Junnior G. | Human Resources Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2021 **What do you like best about Webex Calling?** Webex Calling is an online team meeting tool that allows its users to meet, chat, call, collaborate face to face all from one place, communications software that works in an extraordinary way, with countless functions and fabulous features of the which we can enjoy in its entirety, a complete, full and very well structured program, offers very complete characteristics, the image quality and quality of wireless connection and audio without failures or interruptions, the simplicity of its configuration in addition to the characteristics, functions, immediate solutions, affordable plan prices, it is a program that offers more than what we normally need to carry out our meetings online. The experience will always be satisfactory with the use of this product. **What do you dislike about Webex Calling?** Webex Calling is a team collaboration software that allows us to carry out our work effectively regardless of the place or the device, providing a quality and high-level service, since I used this program together with my team we have had a unique experience and nice, it has not presented us faults and any type of problem. **Recommendations to others considering Webex Calling:** I recommend Webex Calling for all use cases for work, home, education. It is an extremely flexible and intuitive online communications software that provides great solutions, excellent features, basic and advanced functions, affordable plans, excellent communications coverage, it allows us to collaborate from any device, it is very easy to use and great. **What problems is Webex Calling solving and how is that benefiting you?** My favorite aspect of Webex Calling is the solutions it offers to its users, the variety of functions that allows without any limits to collaborate in a productive and successful way, I really like the ease with which we can connect in videoconference and at the same time interact through chats with instant messaging, I really like the security, speed, the option to share files, team rooms, and being able to connect from any device, without barriers or loss of time, it is a wonderful software. ### 12. SUCCESSFUL MEETINGS ANYWHERE. **Rating:** 4.0/5.0 stars **Reviewed by:** Leslie P. | Human Resources Director, Government Administration, Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2021 **What do you like best about Webex Calling?** I like Webex Calling in its entirety because it is a fully functional tool that provides a communication service in real time, I love this software because it is flexible and intuitive as well as perfectly adapting to my needs, it is fast, safe and reliable. I like the quality of HD video and audio, it provides me with great features and the ease of connecting from anywhere and on any device allowing me to work productively on the go. **What do you dislike about Webex Calling?** Webex Calling is an online meeting tool that works perfectly adapting to any need, it has given me positive results and for a long time I have used it without presenting any failure or errors in its service, I have no displeasure. **Recommendations to others considering Webex Calling:** I recommend Webex Calling because it is an online meeting software that provides beneficial features and options when it comes to screen sharing via audio and video, it is a wonderful collaboration tool allowing you to interact safely and easily from anywhere and on any device. It's fast and with an excellent wireless connection as well as its visually pleasing and easy-to-configure interface. **What problems is Webex Calling solving and how is that benefiting you?** Webex Calling is a great help for me when I see faces sharing screen through HD audio and video without obstacles, it helps me to work remotely collaborating from start to finish, it is the best ally to communicate with my colleagues and employees from anywhere and any device in addition to helping me reduce risks, save time and money in travel and improve the relationship with my work team is the best option to collaborate and work productively with guaranteed success. ### 13. Best calling app in the market.efficient and succesful calls with your colleagues **Rating:** 4.5/5.0 stars **Reviewed by:** Çağrı E. | MCV Powertrain Engineering Leader(IPTSE), Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2021 **What do you like best about Webex Calling?** I like it because webex calling is available for mobile and desktop. It makes my easier I do business calls with mobile app. ı can easily get connected with my teammates. User interface is also very straightforward. I can say customer support is very helpful **What do you dislike about Webex Calling?** I would like to have noise cancellation experience with webex as we may have noisy office during our calls. I also expect this program to be more stable with android **What problems is Webex Calling solving and how is that benefiting you?** It has a very easy-to-use interface which makes it easy to use it and a lesser amount of training time is required. The audio and video quality of this platform is just spot on and it truly helps our business. The customer support staff is really well trained as well and that makes the experience more worthwhile. ### 14. Great App for staying connected and quick meetings **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul B. | Specialist Programmer, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2021 **What do you like best about Webex Calling?** Webex calling is an excellent app for joining/scheduling video calls quickly and syncing with your calendar. Various options like backgrounds and sharing especially selective sharing is great. **What do you dislike about Webex Calling?** Sometimes during video calls background noise is pretty loud and video jitters when you are on low bandwidth . Also the android app takes lot of memory as compared to other peers. **Recommendations to others considering Webex Calling:** It's an excellent app for staying connected to teammates and provides all the required options like chat, document sharing, video calling, and screen sharing in a single place. **What problems is Webex Calling solving and how is that benefiting you?** We use Webex Calling app to schedule meetings for our daily connect and any impromptu calls required while working on deliverables. One of the benefits is having everything you need in a single interface from calling to sharing documents instant messaging and all. ### 15. Great Calling Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Deeptimayee B. | DevOps Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2022 **What do you like best about Webex Calling?** Best Cloud-based phone with zero latency and very effective. Has great features which benefit mostly organization like recordings the meetings call, Has features like voice mail and can pull the call history if needed. **What do you dislike about Webex Calling?** Sometimes it got stuck during the call. Need to work on some more features. **What problems is Webex Calling solving and how is that benefiting you?** Especially the latency when we make calls to people who are staying in different geographical regions. Also, it's quite secure. ### 16. Amazing for connect calling during interview **Rating:** 4.0/5.0 stars **Reviewed by:** CHANDAN KUMAR M. | Senior Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2021 **What do you like best about Webex Calling?** Best and simple way to connect recruiter for attend interview through the link provided. Easy to do conferencing call audio and video. **What do you dislike about Webex Calling?** Need to install app then after I can used calling facility. Need to develop on web services. **What problems is Webex Calling solving and how is that benefiting you?** Intraction and attend job interview on video calling. Easy to connect from anywhere through link and mobile application. Invite and share screen during meeting. Free software available in playstore for video and audio calling. ### 17. QUALITY SERVICE. **Rating:** 4.0/5.0 stars **Reviewed by:** Joaquin D. | Human Resources Director, Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2021 **What do you like best about Webex Calling?** Webex Calling is a business telephony service in the cloud, which through its wonderful services offers its users countless benefits, being of great help when collaborating online, it is a very complete service that offers flexible features that adapt to what we need, I like that it allows me to maintain my operations anywhere I am allowing me to work on the go without limits, its powerful cloud calling functions help me save my time and excessive work, this software makes me simpler and easy my job, I have a great love for Webex Calling. **What do you dislike about Webex Calling?** Webex Calling is a cloud service that offers me excellent benefits and services on its platform, it is of great help and the best of all is that it works perfectly without failures or interruptions, the service it offers is of quality and I have no displeasure. **Recommendations to others considering Webex Calling:** I recommend Webex Calling to anyone who is considering its use, I recommend it because it is a tool to collaborate online from anywhere and on any device, with excellent features and advanced functions, which guarantee its users total success, it is a software that offers more than we need. Offering instant connection through messages, calls and videoconferences with security, simplicity and speed. **What problems is Webex Calling solving and how is that benefiting you?** My favorite aspect of Webex Calling is that it helps me to have less overhead in addition to saving my time, it allows me to easily manage its services, I like the built-in security being a fundamental element for me, it is a system that generates confidence and also from that total success in my projects, I really like the benefits it offers me, its speed and that it is an application that is easy to configure. ### 18. Webex is a nice tool for secured cloud calling and better than MS teams **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2021 **What do you like best about Webex Calling?** Webex is a great company and very beneficial for integrating meetings, messaging team members, contact centers, and secure cloud calling. We use it to streamline the whole organization in outgoing and inbound calls. Furthermore we use Webex as our video call internal meeting system **What do you dislike about Webex Calling?** Webex is a premium option, and for a stripped-down version, it only offers a complimentary meeting service. However, if you use all services, it is a very encompassing solution for every organization **Recommendations to others considering Webex Calling:** Consider which package you need to use. Subscription prices vary considerably with Webex **What problems is Webex Calling solving and how is that benefiting you?** We use Webex for its training center, event centers, and all inbound and outbound calling services. Webex serves well to have multimedia communication on every level. Compared to MS teams, it offers more functionalities and functions more smoothly. ### 19. Good feature available on webex **Rating:** 5.0/5.0 stars **Reviewed by:** Shalinder K. | Application Support Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2022 **What do you like best about Webex Calling?** easy to call, no expertise needed, very user friendly mostly used **What do you dislike about Webex Calling?** no downsides that I know of. Best feature of webex **What problems is Webex Calling solving and how is that benefiting you?** calling teams, no physical phones are needed ### 20. Webex Calling Review **Rating:** 4.5/5.0 stars **Reviewed by:** Ruth M. | Supervisor/Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2021 **What do you like best about Webex Calling?** The system has a user-friendly interface, and simple deployment. The configuration is simple, it does not require any kind of training to use also gives you the versatility of the cloud without any compromise. Webex is a helpful communication tool for the connection between colleagues. The information you share is secure and not compromise. It gives you an immediate availability for meetings, negotiations or simply call between colleagues in a fluid way. After the Pandemic is perfect to have a tool like Webex since it is effective and allows you to be connected, the call quality is excellent and has wold coverage. **What do you dislike about Webex Calling?** For its use, you need to have a good and stable internet connection to use WebEx and integrate new features. **What problems is Webex Calling solving and how is that benefiting you?** I have better communication with colleagues and whenever there is doubt in a project is easy to call and stay connected between us. Also, you can easily share data without the risk of safety. ### 21. Easy to use software for collaborating with your peers. **Rating:** 4.0/5.0 stars **Reviewed by:** Vishal Y. | Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Webex Calling?** No experience is required to start using Webex calling because the interface is very easy to understand. **What do you dislike about Webex Calling?** Sometimes voice latency occurs during calls. **What problems is Webex Calling solving and how is that benefiting you?** Can connect to anybody through accessing the internet and using Webex calling ### 22. WebEx Calling Review **Rating:** 4.5/5.0 stars **Reviewed by:** Pallavi B. | Senior NOC Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 03, 2022 **What do you like best about Webex Calling?** Webex calling allows me to use my phone to attend and make calls rather than a laptop, which is a considerable benefit when I don't have access to the company laptop while out of the office to solve urgent issues. **What do you dislike about Webex Calling?** The web-based interface still lacks the utility offered by the desktop application and has scope for improvement. Also, the desktop application needs admin privileges to install, should have a portable version as well. **What problems is Webex Calling solving and how is that benefiting you?** We use Webex to have weekly calls to streamline our deliverables. The ability to have multiple users available on call and come up with solutions is effortless, thanks to Webex calling. ### 23. Alright, but still has room to improve **Rating:** 3.5/5.0 stars **Reviewed by:** James S. | Digital Project Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Webex Calling?** I like that you can use it on a browser, or on a desktop app. I like the configurability, as well as the ability to share. I do like that you can use it on mobile as well. **What do you dislike about Webex Calling?** I still don't like that it is not a smooth experience when connected to Android Auto. There's a bit of lag in connecting, muting/unmuting is also clunky. **Recommendations to others considering Webex Calling:** For both the enterprise and for personal use, Webex Calling for the most part can be your solution for an all-in-one web conferencing solution, **What problems is Webex Calling solving and how is that benefiting you?** It is for the most part, a versatile platform for both individual use, and if you are using it in the enterprise as well. I can easily connect to someone on the fly. ### 24. The best cloud calling experience ever **Rating:** 5.0/5.0 stars **Reviewed by:** Yakup Can A. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2021 **What do you like best about Webex Calling?** WebEx covers nearly everything that I need. It has merging, calling waiting, holding, forwarding, do not disturb, visual voicemail, and more just more of it. It's best solution for the businesses **What do you dislike about Webex Calling?** I do believe that it is not that easy to change your default settings. **What problems is Webex Calling solving and how is that benefiting you?** We use it in our business when we jump into the remote business model during the covid-19 pandemic. Since then, It's been part of our daily meeting point. I became so satisfied until yet. ### 25. One of a kind video conferencing product **Rating:** 4.5/5.0 stars **Reviewed by:** Eti B. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2022 **What do you like best about Webex Calling?** Webex Calling is full of features and have fulfilled every aspect of their commitments to a perfect video conferencing tool, it makes daily standups, client calls and everything in between a breeze with its powerful yet simple interface. **What do you dislike about Webex Calling?** There can be some annoying bugs some times, but nothing too bad. UI can also be improved in some of the places, other than this I haven't found any major problems with this product yet **What problems is Webex Calling solving and how is that benefiting you?** 1) Saves time by easily letting you set up meetings/conferences 2) Has a plethora of options and configurations to fine-tune your video call experience 3) Security ### 26. WebEx Calling **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2022 **What do you like best about Webex Calling?** The most important thing that WebEx calling has and other calling softwares doesn't is the breakout rooms that the session organizer can do,the attendees can go back and forth. **What do you dislike about Webex Calling?** Sometimes WebEx calling doesn't correctly integrate with Microsoft Outlook, it creates a duplicate links for one meeting. **What problems is Webex Calling solving and how is that benefiting you?** The VPN and SSO feature in WebEx calling allows you to join a company meeting without logging in. ### 27. Cloud calling phone for every business **Rating:** 4.5/5.0 stars **Reviewed by:** Kshitij T. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2021 **What do you like best about Webex Calling?** Webex calling is the best way to make and receive phone calls online. It is easy to use and offers you to create conference calls with up to 100 participants. Its calling service is simple and stress free. It is the best cloud telephony service till date. **What do you dislike about Webex Calling?** Sometime user Interface is confusing. Free version has only 50 minutes of calling. **What problems is Webex Calling solving and how is that benefiting you?** The service is wonderful. This is the perfect service for any small business trying to grow. I recommend webex calling to anyone who has a business and requires an 2nd business phone. ### 28. Best App to connect with Teams in software **Rating:** 5.0/5.0 stars **Reviewed by:** Ramesh R. | UI Developer, Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2021 **What do you like best about Webex Calling?** An easy and quick way to connect with Peers of my organization, and we can share screen and code with our teammates to do a code review of regulation in same team so that we can have an efficient code in the repo **What do you dislike about Webex Calling?** I think the one thing which I dislike is, it takes first time more time to load an application and consumes more internet to connect to a video call, but again once connected, we can proceed smoothly **Recommendations to others considering Webex Calling:** I will always use to tell people to use Webex then zoom **What problems is Webex Calling solving and how is that benefiting you?** In My software/Project team, we used to connect in Webex call with the team to discuss problems and blockers of the team members and sometimes code review weekly twice ### 29. Cisco Webx Calling is best cloud based calling solution **Rating:** 5.0/5.0 stars **Reviewed by:** Nitesh S. | S, Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2022 **What do you like best about Webex Calling?** Rich enterprise-grade calling features, easy to scalable and secure. **What do you dislike about Webex Calling?** The most disliked part is the connection issue with webx calling and the long waiting time. **What problems is Webex Calling solving and how is that benefiting you?** Easy to integrate with Webx tools like Webx meetings and Webx teams. globally trusted and secure. ### 30. Helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2021 **What do you like best about Webex Calling?** I like how easy it is to hold meetings with my team from different locations. I like that we have rooms that are set up specifically for weber meetings. Make presentations easier. **What do you dislike about Webex Calling?** It is more difficult to use when trying to do a course. Through work we use it for special courses and we sometimes have to team up with others. On Microsoft soft teams you can have break out meeting, where you don't have to use another form of communication to do separate work. Weber doesn't have this feature. **Recommendations to others considering Webex Calling:** It is useful but temperamental if you are not good with technology. **What problems is Webex Calling solving and how is that benefiting you?** The obvious problem being solved is the separation that has occurred because of covid. It was extremely beneficial to collaborate with my team where we normally don't have to be apart. ### 31. SUCCESSFUL MEETINGS WITH WEBEX CALLING. **Rating:** 4.0/5.0 stars **Reviewed by:** Macarena M. | Recursos humanos, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2021 **What do you like best about Webex Calling?** Webex Calling is real-time online meeting software that works seamlessly by providing flexible tools for easy-to-start video, audio and web video conferencing, with push-button speed and end-to-end security, I love it because offers a visually pleasing interface and features to suit my daily needs. I love the collaboration capabilities that include just what I need, the wireless connection is excellent without obstacles or setbacks I like that it saves my time and money on the road, thanks to this software I can collaborate from anywhere on any device and communicate with my colleagues and Teammates. **What do you dislike about Webex Calling?** Webex Calling is a tool that I have used for a long time and it has not presented any failures in its system, it is a very complete software that offers excellent services which are available to its users, it has worked normally from beginning to end without presenting errors, so far I have no problem and I wish to continue providing an excellent quality service, a unique experience. **Recommendations to others considering Webex Calling:** I recommend Webex Calling to any work team that is considering its use I recommend it because it is a tool that is designed to work in an optimized way, an immediate solution to start and organize meetings from anywhere and on any device without limits or errors, just enough Push a button and you're already collaborating, it doesn't require tedious downloads or setup, it's fast, safe, and very easy to use, with a visually pleasing interface, free trial, and the power to take your business to the next level. I recommend it because it is the best way to stay connected with those we need. **What problems is Webex Calling solving and how is that benefiting you?** Webex Calling helps me daily when I need to communicate with my colleagues who are in a different geographical location from mine, it is a software that has the power to get closer to my co-workers in a simple but very fast and safe way, it is a wonderful solution daily when I need to see faces, it offers me a quality service to communicate with my clients through screen and audio, providing an enriching experience. It helps me save time and money with my colleagues by allowing me to work on the go, collaborating and being productive in our projects. It helps me reduce mistakes and make my relationship with my colleagues pleasant without having to walk from one place to another. ### 32. Webex Calling: The Next-gen Calling Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Prateek J. | DevSecOps Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2021 **What do you like best about Webex Calling?** 1. All-in-one calling platform 2. Multiple platform support 3. Great video and audio quality during call 4. Straight forward user interface 5. Integration with office suites **What do you dislike about Webex Calling?** 1. Pricing is a bit high, as compared to other option 2. Glitches during the video call and screen sharing **What problems is Webex Calling solving and how is that benefiting you?** We were looking for a video calling tool that we can use for our enterprise and off-shore clients. Webex calling was the perfect tool for this purpose. In terms of benefits, we are getting crystal clear audio and video quality. ### 33. Best Cloud calling tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2021 **What do you like best about Webex Calling?** I like WebEx calling due to its encrypted enterprise grade telephony which is much more convenient compared to the in house traditional PBX. It's cost effective plus it's gives fully featured voice telephony services on cloud.handful for effective team meeting and collaboration. **What do you dislike about Webex Calling?** Sometimes sort of distortion is found during voice calls due to bandwidth issues..companies needs to concentrate more on the bandwidth allocation and assign proper Quality of services which could fix the voice glitches **Recommendations to others considering Webex Calling:** It's an effective enterprise grade secured tool for team collaboration so people should give a try to use it as it comes with free trail also **What problems is Webex Calling solving and how is that benefiting you?** First things, it lowers the capital expenditure compared to in house PBX set up.. secondly it's flexible subscription plan are more attractive. It's help the team around to get connect irrespective of any devices they use and helps everyone to communicate and collaborate easily at one go. ### 34. experience of webex **Rating:** 5.0/5.0 stars **Reviewed by:** ABU SAYED KHUDRI ROMAN A. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2022 **What do you like best about Webex Calling?** It's easy to use and has lots of functionality such as breakout session, meeting recording, chat version, and so on **What do you dislike about Webex Calling?** bit expensive but it's fine to getting lots of feature by this **Recommendations to others considering Webex Calling:** For your online calling platform, Webex is the one you can try without any hesitation **What problems is Webex Calling solving and how is that benefiting you?** I have been using this software for solving my meeting purposes in this pandemic and from anywhere I can join with anyone by this software ### 35. Webex Vs TalkDesk (My opinion) **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2022 **What do you like best about Webex Calling?** Regarding Webex Calling. Wasnt really much I did particularly like about it. **What do you dislike about Webex Calling?** The interface was, in my opinion overly complicated, requiring you to dig what felt to be rather deep into menus to achieve your goals. **Recommendations to others considering Webex Calling:** Go with TalkDesk **What problems is Webex Calling solving and how is that benefiting you?** They do provide a functional IVR, with the tools you need to run a call center. Just not the most user-friendly in my oppinion. ### 36. Webex is great **Rating:** 4.5/5.0 stars **Reviewed by:** Gal A. | IT Applications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2022 **What do you like best about Webex Calling?** Quality of call and ease of use. UI is also ok **What do you dislike about Webex Calling?** adding people to a call is somewhat annoying **What problems is Webex Calling solving and how is that benefiting you?** Internal communication in a aecure manner ### 37. Best Meeting Conducting Application **Rating:** 4.5/5.0 stars **Reviewed by:** Radhamohan G. | CFO, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2021 **What do you like best about Webex Calling?** Webex calling based on Cloud phone services is the best option to call or receive for meetings. Webex works very efficiently and promptly. It stores the conversation in the form of a thread. We can record meetings which makes it more efficient to use while conducting meetings; since Webex supports browsers, there is no compulsion to download applications. Webex allows saving attendance with exact timestamps for more precise analysis **What do you dislike about Webex Calling?** The free version supports only 50min calling; Interface is a bit difficult to get user friendly, and there are some security drawbacks, Its easy to spam meeting with bots and can easily ruin meetings **What problems is Webex Calling solving and how is that benefiting you?** Since business is spread all over countries, it's easy to conduct a meeting using Webex calling. It helps to record sessions and take attendence. ### 38. User-friendly calling app **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2022 **What do you like best about Webex Calling?** The app has great quality in terms of audio and is very easy to use. Functionality is great and it is very user friendly, even for those who are less tech savvy. **What do you dislike about Webex Calling?** Sometimes calls get dropped unfortunately, and it needs fairly good internet connection to function properly. **What problems is Webex Calling solving and how is that benefiting you?** You can schedule calls with groups of people. It's very useful for scheduling and holding conference calls in a business setting. ### 39. Perfect VOIP and IP phone solution for our daily meetings **Rating:** 5.0/5.0 stars **Reviewed by:** JAYARAJ V. | Senior IT administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2021 **What do you like best about Webex Calling?** Open voice integration is a good option. Easy to deploy in the cloud. Voice integration. Video calling. Easy to set up Epabx devices to set up an extension for all users and department. its security is an end to end encryption. Cloud hub will easy us to make and set up users. Sometimes due to network fluctuation, we face phone disconnection, but this IP devices will help to solve these problems. Control hub helps us to identify users issues and rectify them easily. **What do you dislike about Webex Calling?** The price is a little high compare to other tools. Should have include helpdesk system in Cloud control hub so no need to maintain any other tool for issues and that will be easy for users to contact the helpdesk and rectify the issues on time for a smooth workflow. Sometimes fixing issue will take a longer time than expected that must be taken care of. Other than this perfect tool for our daily meetings. **Recommendations to others considering Webex Calling:** If you are looking for any VOIP option please go ahead and buy this Cisco Webex without any doubt. The perfect tool for our daily meetings. **What problems is Webex Calling solving and how is that benefiting you?** When new users join the company, I will set up a new account, purchase new devices if required or set up the available devices. Training on how to use, attend the meeting, extension numbers. If any user not able to call or any other issues like call not connecting, disconnecting will rectify it. Scheduling a client meeting on behalf of MD or company CEO. Device hardware issue fixing by contacting Webex customer care. ### 40. Efficient communication **Rating:** 4.0/5.0 stars **Reviewed by:** Stecy D. | Senior Content Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2022 **What do you like best about Webex Calling?** Easy and efficient business calls can be made using your mobiles. These include voice and video calls. There are options for mobile device integration, auto attendents, and more **What do you dislike about Webex Calling?** Some might find it a little bit expensive. **Recommendations to others considering Webex Calling:** Yes, definitely go for it **What problems is Webex Calling solving and how is that benefiting you?** Swift and efficient allowing for seamless communication. ### 41. High quality audio and video very helpful software to communicate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2021 **What do you like best about Webex Calling?** I believe it's one of the advanced software which helps us communicate with each other, Fantastic design for small and colossal businesses. I love the flexibility of this software and its fantastic design. **What do you dislike about Webex Calling?** I do not found anything wrong with this software, Honestly said, its impressive feature helps us a lot, and hat's off to the makers who make our life easier. **What problems is Webex Calling solving and how is that benefiting you?** I was using google frequently google meet. One of my colleagues suggested Webex calling software, and I compared that with google meet I found terrific voice quality and video. It's one of the best creations in the software industry. I used this software in my small organization and for my personal use too. ### 42. Webex for the win **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto R. | Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2021 **What do you like best about Webex Calling?** The easy access and how simple it is to move around the program. **What do you dislike about Webex Calling?** Connectivity but that may be an operator error, lol. **What problems is Webex Calling solving and how is that benefiting you?** Being able to reach out, in real-time, and pass out necessary info to my different teams. ### 43. Amazing VOIP Provider **Rating:** 4.5/5.0 stars **Reviewed by:** Prateek S. | Operation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2021 **What do you like best about Webex Calling?** Its a single platform for all employees to offer a consistent connection **What do you dislike about Webex Calling?** Conferencing annotation doesn't work well at times **Recommendations to others considering Webex Calling:** Make calls to anyone with the best voice quality and end-to-end security **What problems is Webex Calling solving and how is that benefiting you?** Using it as an additional collaboration tool for enriching positive experience ### 44. Cisco Webex Calling **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2021 **What do you like best about Webex Calling?** The Webex App, as a soft phone for Webex Calling, provides a good experience. The use of activation codes to deploy desk phones is a lifesaver. For the IT department, managing all settings in a single console makes administration easier. **What do you dislike about Webex Calling?** In a calling group, it would be wonderful if I could easily log in and out. To increase the quality of the connection in the edge reception area. When I refuse a call on a device, the other devices stop ringing as well. **What problems is Webex Calling solving and how is that benefiting you?** The fact that we are device-independent is one of our favorite features! You can be reached whether you're on a computer or a smartphone. The recording function is another plus. ### 45. Web-Ex Calling is easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** David S. | Senior Staff SoC Design Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 30, 2021 **What do you like best about Webex Calling?** Web-Ex Calling is especially easy to use. It also integrates well with apps such as Outlook. **What do you dislike about Webex Calling?** Our company had to stop using Web-Ex due to its cost. **Recommendations to others considering Webex Calling:** If the price were lower we might still be using this app at Synopsys. **What problems is Webex Calling solving and how is that benefiting you?** We held our training courses as well as impromptu meetings using this app. ### 46. With quality and stability, virtual meetings with Webex are really real **Rating:** 5.0/5.0 stars **Reviewed by:** Sandro Roberto L. | Auxiliar Administrativo, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2021 **What do you like best about Webex Calling?** The ease of connection and the possibility to use it on a mobile device in the same way as on a PC makes the experience of using the tool very good. **What do you dislike about Webex Calling?** I have noticed interference when all microphones and two participants are open or when several people speak at the same time. It seems that the sound is blown out and this is extremely annoying. **What problems is Webex Calling solving and how is that benefiting you?** With the current pandemic situation, the Organization's employees can work from home using the tool as if they were here at headquarters. This saves us time, costs with tyransport, energy, water and also protects everyone account Covid 19 ### 47. Webex Calling international company **Rating:** 3.5/5.0 stars **Reviewed by:** Inês Carolina F. | IT Junior Talent, Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2021 **What do you like best about Webex Calling?** What I like the best is that it stores the conversations in a thread, and it is possible to have team spaces, as chat groups, and that is is well integrated with Outlook. **What do you dislike about Webex Calling?** I don't particularly appreciate how the CPU usage increases with Webex usage. It is a too demanding tool and slows down my computer and my colleagues´. **What problems is Webex Calling solving and how is that benefiting you?** We use it for internal and external communication, and it because the most used tool within the company due to the quarantine. We use it the whole time to be in contact with our colleagues. It is integrated with our Outlook and the receives pop-ups when we have meetings, so this good integration was well done. ### 48. Very satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2022 **What do you like best about Webex Calling?** We use the record feature very much. It helps us to replay the record and have a better understanding of the call scope. **What do you dislike about Webex Calling?** The pricing can be a bit costly for small businesses. **What problems is Webex Calling solving and how is that benefiting you?** I have been using it for 6 months+ and my experience has been excellent so far. I think it's one of the bests VoIP solutions. ### 49. Calling and Collaboration Made Easy with Webex Calling Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Kishan K. | Freelance Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2021 **What do you like best about Webex Calling?** We enjoy a lot of product features. It's extremely beneficial to record meetings as minutes. The sharing screen function is also incredibly efficient and easy to use. Furthermore, Cisco Webex Calling solutions are quite successful when there are challenges. Detailed security protocols like access to credentials and public/private settings for conferences are maintained by the person in charge. The browser also allows you to access the meeting so you may participate without any download. **What do you dislike about Webex Calling?** The only probable negative I can think of is Cisco Webex Calling prices. It's fairly costly. The interface is sometimes confused. The Calling administration portal and WCH are updating continually, which can be beneficial or terrible. **Recommendations to others considering Webex Calling:** Webex Calling fulfills our needs. Besides its function as an all-in-one communication solution, it also offers responsive client support. In particular, in the current circumstances with COVID19, it would be acceptable for the office employees and teleworkers. **What problems is Webex Calling solving and how is that benefiting you?** At all our organizations in our offices across many countries, our institution employs Cisco Webex Calling. For communications with staff across many countries, we utilize Cisco Webex Calling. Our cloud and premises have been blended and our calls reduced. In our firm it's quite helpful for us on one line as an internal telephone, interacting with various teams and departments and conferences with clients and the project team. Webex teams with UCM calling are the major technology for voicing and video communications in our organization. ### 50. Best Calling Application **Rating:** 5.0/5.0 stars **Reviewed by:** M V. | Managing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2021 **What do you like best about Webex Calling?** Cisco Webex calling is wonderful, I am using Webex calling for professional use it. It is very easy to use and best part of it's quality of calling. I am really a fan of their calling quality. **What do you dislike about Webex Calling?** Webex calling logging issue happens much time, majorly while using slow internet connection. **Recommendations to others considering Webex Calling:** It is my personal recommendation to use Webex calling if you really need to use VOIP features. **What problems is Webex Calling solving and how is that benefiting you?** It helps me to talk with people from anywhere. I can set the different layouts of calls while having in meets or webnair. ## Webex Calling Discussions - [What are the benefits of Cisco Cloud Calling?](https://www.g2.com/discussions/advantages-f1569fc4-d98a-415d-ae10-e2625b328b20) - 2 comments, 1 upvote - [Is Webex Calling a global solution?](https://www.g2.com/discussions/global-2459f52a-78db-406b-9f11-00d0e8d3c306) - 1 comment, 1 upvote - [Is Webex Teams included with Webex Calling?](https://www.g2.com/discussions/webex-calling-and-webex-teams) - 1 comment, 1 upvote - [What is Webex Calling used for?](https://www.g2.com/discussions/what-is-webex-calling-used-for) - 2 comments - [Is Webex calling free?](https://www.g2.com/discussions/is-webex-calling-free) - 2 comments - [View Webex Calling pricing details and edition comparison](https://www.g2.com/products/webex-calling/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+09%3A03%3A25+-0500&secure%5Bsession_id%5D=999e2e75-b737-4ff3-bd4d-323f441f9216&secure%5Btoken%5D=76789cfe1eef6c1b070f7add2305c04fd2bba7c0de6d3a376b1a275e2ff09f7d&format=llm_user) ## Webex Calling Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) ## Webex Calling Features **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Generative AI** - AI Text-to-Speech **Basic Communication - Cloud PBX** - Call Management - Communication Management - Scalability - Integrations - Mobile Accessibility - Accessibility **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Workforce Management** - Call Monitoring - Performance Evaluation **Advanced Features - Cloud PBX** - Security and Compliance - Analytics and Reporting - Support and Reliability - Automated attendant **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Administrative** - Call Recording - Reporting & Dashboards **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts ## Top Webex Calling Alternatives - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,379 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) - 4.4/5.0 (431 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,550 reviews)