--- title: Webex Calling Reviews meta\_title: 'Webex Calling Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 635 reviews by the users' company size, role or industry to find out how Webex Calling works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 635 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Webex Calling Reviews & Product Details Visit Website Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams. Seamless Collaboration: Integrated directly into the Webex App, users can transition from a phone call to a video meeting or group chat with a single click, keeping workflows uninterrupted. Flexible Deployment: Whether you are looking for a cloud-only solution, a premises-based system, or a hybrid approach, Webex Calling adapts to your specific business needs. AI-Powered Intelligence: Leverage built-in AI features, such as background noise removal and real-time transcription, to ensure professional and clear communications in any environment. Simplified Management: Manage your entire global phone system through the Webex Control Hub, a single-pane-of-glass interface that provides deep analytics, security, and provisioning tools. Global Reach: Support your international offices with local calling capabilities in over 100 countries, backed by a secure and compliant global network. Why Choose Webex Calling? Webex Calling empowers organizations to stay connected from anywhere, on any device. By combining the ease of a modern phone system with the power of the Webex collaboration suite, it helps businesses improve productivity, reduce IT complexity, and provide a world-class communication experience for both employees and customers. * * * Product Website Webex Calling Seller [Cisco](https://www.g2.com/sellers/cisco) Discussions [Webex Calling Community](https://www.g2.com/products/webex-calling/discuss) Solution Type All-in-One Overview by Mitchell Drysdale Show More ## Pricing Pricing provided by Webex Calling. ### Basic Plan $0 user/mo [ View More Pricing Information ](https://www.g2.com/products/webex-calling/pricing) ## Webex Calling Integrations (6) What do users say about integrations? Verified by Webex Calling [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Agentforce ](https://www.g2.com/products/salesforce-agentforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Webex Events & Webinars ](https://www.g2.com/products/webex-events-webinars/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Webex Suite ](https://www.g2.com/products/cisco-webex-suite/reviews) Show More ![Tarun K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tarun K.") TK Tarun K. IT Consultant Information Technology and Services Small-Business (50 or fewer emp.) 12/9/2025 "Reliable and feature-rich calling solution, even on the free plan" 2.5/5 What do you like best about Webex Calling? I’ve been using the Webex Calling free version for a while now and it has quickly become an essential tool in my workflow. The calling feature itself is the main highlight - most of my clients already use Webex, which makes connecting with them seamless. Instead of making expensive international phone calls, I can talk to clients in different countries directly through Webex and the call quality is consistently clear. It’s very easy to use and the initial setup was quick and straightforward, so I didn’t have to deal with any complicated steps. What makes calling even more efficient is how the free plan integrates with other features. For instance, the calendar integration with Google Calendar and Microsoft 365 Calendar makes scheduling calls simple and convenient. I can set up a call, coordinate with clients across time zones and it helps me manage all my calls without juggling multiple apps. Along with calling, I also use messaging, video meetings, whiteboarding, screen sharing and local recording, all of which support my calling workflow. For example, I can quickly share documents during a call, follow up via chat or have a short video discussion if needed. Because of these tools, I find myself using Webex Calling multiple times a day and it feels like a complete solution for all my communication needs. Switching between calls, chats, and meetings is smooth and everything works together in a way that keeps me organized. Even though free plans usually have limited support, I’ve reached out a couple of times and the Webex team was efficient and helpful, resolving my issues faster than I expected for a free user. Overall, Webex Calling free plan gives me everything I need to stay connected with clients across countries. It’s reliable, feature-rich and supports my daily workflow, all in one place and I’ve been pleasantly surprised by how much value it provides, even at no cost. Review collected by and hosted on G2.com. What do you dislike about Webex Calling? I don’t have any major dislikes about Webex Calling. For a free plan, it covers all my basic calling needs really well - the call quality is clear, it’s easy to use and connecting with clients is seamless. Review collected by and hosted on G2.com. What problems is Webex Calling solving and how is that benefiting you? Webex Calling solves the problem of expensive international calls by letting me connect with clients across countries directly through the platform. It also helps me manage calls efficiently and stay organized, thanks to features like calendar integration and messaging. Even on the free plan, it provides a reliable, high-quality calling experience that supports my daily workflow. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Faith D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Faith D.") FD Faith D. Medicare Benefits Advisor Mid-Market (51-1000 emp.) 4/29/2026 "Crystal-Clear Calling, But Graphics Need Improvement" 2.5/5 What do you like best about Webex Calling? I like the high quality crystal clear calling feature. I think that's the main thing thatsets then apart. Review collected by and hosted on G2.com. What do you dislike about Webex Calling? I don't love the graphics. On most PC's as well as most mobile devices, the graphics are pretty low quality. Review collected by and hosted on G2.com. What problems is Webex Calling solving and how is that benefiting you? I mean, it is solving the need to meet online and to host and participate in meetings globally through one link, which is obviously very beneficial especially nowadays Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Fund-Raising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Fund-Raising") UF Verified User in Fund-Raising Small-Business (50 or fewer emp.) 4/14/2026 "Glitchy and Confusing Layout Makes Texting Hard to Use" 2.5/5 What do you like best about Webex Calling? I enjoy how easy it is to install the application & how you can connect your calendar. Review collected by and hosted on G2.com. What do you dislike about Webex Calling? It is very glitchy! the layout is a bit confusing: you have to look around to find what you need and texting is complicated! I wish texting was seamless and easily available Review collected by and hosted on G2.com. What problems is Webex Calling solving and how is that benefiting you? It provides phone services and calendar coordination, which makes it easy to do a virtual call. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Muhammad I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muhammad I.") MI Muhammad I. Manager, Customer Success Enterprise (\> 1000 emp.) 9/27/2023 "I have used WebEx calling app here at Zones and have hosted several meetings via this app." 2.5/5 What do you like best about Webex Calling? Its user friendly, power of collaboration is great, I am not going to give a high score when it comes to integrating the app with Microsoft outlook etc.. Review collected by and hosted on G2.com. What do you dislike about Webex Calling? Consumes a lot of bandwidth and I think that fact makes it slow to run implying its a heavy app in terms of the toll it has on the PC and overall network downdgrading its performance. Review collected by and hosted on G2.com. What problems is Webex Calling solving and how is that benefiting you? Back in the days when I was using it, the app actually made my life way easier through its immense power and ease of collaboration. OEM egangement was no longer a combursome task for me then. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Emily S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily S.") ES Emily S. S Small-Business (50 or fewer emp.) 12/21/2021 "A Great Alternative to Zoom" 3/5 What do you like best about Webex Calling? Webex calling makes it super easy to connect my mobile number to the app and easily make calls to any of my contacts right from my desktop or the app on my cell. Review collected by and hosted on G2.com. What do you dislike about Webex Calling? Not a lot of folks out there today using any other calling solutions beyond Zoom and I've gotten feedback that it'd be easier for me to just use Zoom for business calls/meetings so folks don't have to create or login to another account. Review collected by and hosted on G2.com. Recommendations to others considering Webex Calling: Make sure you have a general Webex account and are signed up for Webex Apps with the same login info. The iOS app is garbage FYI (seems to still be a beta version...that's what feel it gives anyways) and I have YET to figure out how to connect my cell phone to the app so I can make Webex calls over cell phone data when I don't have wifi Review collected by and hosted on G2.com. What problems is Webex Calling solving and how is that benefiting you? I started looking for alternative calling solutions last year when Zoom connection quality and stability was constantly trash due to being overloaded by the mass influx of at-home workers. I had to restart my computer and make sure every window but Zoom was closed if I had any hope of my call not disconnecting or having to repeat, "Sorry, what was that?" every ten minutes. People really hated that. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jenna L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenna L.") JL Jenna L. Concierge Coach Mid-Market (51-1000 emp.) 3/5/2020 "We moved to Microsoft Teams, one thing Webex Has that Teams does not have is a call in number." 3/5 What do you like best about Webex Calling? Video Features, Amount of people that can join one call. Review collected by and hosted on G2.com. What do you dislike about Webex Calling? Call quality can be poor, picks up quite a bit of feedback at times, difficult to navigate, someone always has a hard time logging onto the call. To many options when you are sent the calendar invitation. Needs to be streamlined. Review collected by and hosted on G2.com. Recommendations to others considering Webex Calling: Choose a different software Review collected by and hosted on G2.com. What problems is Webex Calling solving and how is that benefiting you? Hosting Client call. Multiple people on one call. Video chatting. Review collected by and hosted on G2.com. Show More 3/7/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 4/21/2022 "A Good calling app with some great features" 3/5 What do you like best about Webex Calling? A dashboard that exists outside the outlook environment, can be used to view the list of meetings that are scheduled and also allows you to join them. The call quality is pretty good with occasional disturbances. Review collected by and hosted on G2.com. What do you dislike about Webex Calling? Sometimes call quality can get pretty bad and you will experience a lot of problems. The android app can be very buggy at times and randomly log you out. Even the iOS app is pretty buggy and logs you out all the time or calls won't connect. Review collected by and hosted on G2.com. What problems is Webex Calling solving and how is that benefiting you? Able to make cloud calls by all team members pretty easily. Costly is very affordable and connectivity issues are there but pretty rare. The mobile apps could be made so much better. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") UG Verified User in Government Administration Enterprise (\> 1000 emp.) 9/22/2021 "Webex calling works great!" 3/5 What do you like best about Webex Calling? I like that Webex has created not only a video conferencing platform but also a way to make simple calls. Review collected by and hosted on G2.com. What do you dislike about Webex Calling? Although initially setting up these meetings for my boss involved a learning curve, after getting used to it and learning more about the system, it was easier to use. Review collected by and hosted on G2.com. What problems is Webex Calling solving and how is that benefiting you? Webex has been very beneficial during the pandemic for professional communication between peers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Burhan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Burhan K.") BK Burhan K. Network & Security Manager Small-Business (50 or fewer emp.) 5/13/2020 "Webex Calling is Easy" 3/5 What do you like best about Webex Calling? I've been researching this system for a long time. We are at the demo stage yet. With Webex calling, you can get rid of many troubles. We have troubles such as installing call manager and updating, maintaining and dealing with infrastructure problems every year. Thanks to this cloud service, we only use the system. You don't have any problems like maintenance, security, update. With a stable connection and good planning, you can get quality service at lower costs. Review collected by and hosted on G2.com. What do you dislike about Webex Calling? Rarely, sound quality problems may occur. Review collected by and hosted on G2.com. What problems is Webex Calling solving and how is that benefiting you? We were making huge investments in the local power plant system. There was also a need for a lot of staff. Security, updating and capacity planning should not be forgotten. None of this is needed now Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") CC Verified User in Construction Mid-Market (51-1000 emp.) 5/19/2020 "Too much manual configurations" 2.5/5 What do you like best about Webex Calling? Not sure i can say there is anything i like best at this time. Review collected by and hosted on G2.com. What do you dislike about Webex Calling? Too much manual configurations, UCM migrations to WebEx Calling are very messy. Features in Control Hub and CAP are pretty confusing. Review collected by and hosted on G2.com. Recommendations to others considering Webex Calling: Compare all features like for like, make sure you have enough pro service hours to account for all the manual setup and configurations. Review collected by and hosted on G2.com. What problems is Webex Calling solving and how is that benefiting you? Based on COVID, we were trying to migrate a UCM setup to WebEx Calling so users can just pick up their phone and take it home to be up and running liek it they were in their office. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Questions about Webex Calling? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Webex Calling ](https://www.g2.com/products/webex-calling/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago Is Webex Calling a global solution? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/global-2459f52a-78db-406b-9f11-00d0e8d3c306) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity almost 5 years ago What are the benefits of Cisco Cloud Calling? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/advantages-f1569fc4-d98a-415d-ae10-e2625b328b20) [ View all Discussions ](https://www.g2.com/products/webex-calling/discuss) ## Pricing Options Pricing provided by Webex Calling. ### Basic Plan $0 user/mo ### Call Plan $12 user/month ### Meet + Call Plan $20 user/month [ View More Pricing Information ](https://www.g2.com/products/webex-calling/pricing) Webex Calling Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d152f8dd6df397e3166d4cbbe01e5e1a/cisco-unified-communications-manager-callmanager.png "Product Avatar Image") Cisco 4.4/5(111) [ Compare Now ](https://www.g2.com/compare/cisco-unified-communications-manager-callmanager-vs-webex-calling) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,427) [ Compare Now ](https://www.g2.com/compare/ringex-vs-webex-calling) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image") 3CX 4.4/5(547) [ Compare Now ](https://www.g2.com/compare/3cx-vs-webex-calling) ##### ##### Webex Calling Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Individual Download Features File Sharing Voice Conferencing Video Conferencing [ View More Features ](https://www.g2.com/products/webex-calling/features) ## Top-Rated Alternatives [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,427) ](https://www.g2.com/products/ringex/reviews) [ ![3CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "3CX") 3CX 4.4/5(547) ](https://www.g2.com/products/3cx/reviews) [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ View All Alternatives ](https://www.g2.com/products/webex-calling/competitors/alternatives) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top platforms for employee career progression analytics](https://www.g2.com/discussions/top-platforms-for-employee-career-progression-analytics)[Which automotive marketing platforms are most trusted by group marketing managers based on user reviews?](https://www.g2.com/discussions/which-automotive-marketing-platforms-are-most-trusted-by-group-marketing-managers-based-on-user-reviews)[Which batch management solutions are best for pharma companies that need strict compliance and full audit trails?](https://www.g2.com/discussions/which-batch-management-solutions-are-best-for-pharma-companies-that-need-strict-compliance-and-full-audit-trails) [Which rebate management platforms are best for distributors that need detailed accrual tracking so rebates are correctly accrued before the vendor statement arrives?](https://www.g2.com/discussions/which-rebate-management-platforms-are-best-for-distributors-that-need-detailed-accrual-tracking-so-rebates-are-correctly-accrued-before-the-vendor-statement-arrives)[What are the highest rated digital wayfinding platforms for prospective students exploring campuses independently?](https://www.g2.com/discussions/what-are-the-highest-rated-digital-wayfinding-platforms-for-prospective-students-exploring-campuses-independently)[Pros and Cons Details](https://www.g2.com/products/webex-calling/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)