--- title: Webex Calling Reviews meta\_title: 'Webex Calling Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 635 reviews by the users' company size, role or industry to find out how Webex Calling works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 635 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Webex Calling Reviews & Product Details Visit Website Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams. Seamless Collaboration: Integrated directly into the Webex App, users can transition from a phone call to a video meeting or group chat with a single click, keeping workflows uninterrupted. Flexible Deployment: Whether you are looking for a cloud-only solution, a premises-based system, or a hybrid approach, Webex Calling adapts to your specific business needs. AI-Powered Intelligence: Leverage built-in AI features, such as background noise removal and real-time transcription, to ensure professional and clear communications in any environment. Simplified Management: Manage your entire global phone system through the Webex Control Hub, a single-pane-of-glass interface that provides deep analytics, security, and provisioning tools. Global Reach: Support your international offices with local calling capabilities in over 100 countries, backed by a secure and compliant global network. Why Choose Webex Calling? Webex Calling empowers organizations to stay connected from anywhere, on any device. By combining the ease of a modern phone system with the power of the Webex collaboration suite, it helps businesses improve productivity, reduce IT complexity, and provide a world-class communication experience for both employees and customers. * * * Product Website Webex Calling Seller [Cisco](https://www.g2.com/sellers/cisco) Discussions [Webex Calling Community](https://www.g2.com/products/webex-calling/discuss) Solution Type All-in-One Overview by Mitchell Drysdale Show More ## Pricing Pricing provided by Webex Calling. ### Basic Plan $0 user/mo [ View More Pricing Information ](https://www.g2.com/products/webex-calling/pricing) ## Webex Calling Integrations (6) What do users say about integrations? Verified by Webex Calling [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Agentforce ](https://www.g2.com/products/salesforce-agentforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Webex Events & Webinars ](https://www.g2.com/products/webex-events-webinars/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Webex Suite ](https://www.g2.com/products/cisco-webex-suite/reviews) Show More ![Samantha B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha B.") SB Samantha B. Previous COO, Currently on Board of Directors Small-Business (50 or fewer emp.) 4/24/2026 "Outdated Feel, Slow Click Response, and Limited Integrations" 2/5 What do you like best about Webex Calling? It's nice to look at and the customer service is really great. Review collected by and hosted on G2.com. What do you dislike about Webex Calling? I just feel like it's a bit outdated. When clicking items, it feels like a slow response time overall. I've seen more integrations with other similar softwares. Review collected by and hosted on G2.com. What problems is Webex Calling solving and how is that benefiting you? It's allowed me to communicate with those in remote areas, internationally, and has allowed me to meet with medical professionals without violating HIPPA Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jessica M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica M.") JM Jessica M. Specialist Mid-Market (51-1000 emp.) 4/21/2026 "Texting Feature Doesn’t Work for Our Organization" 1.5/5 What do you like best about Webex Calling? I like how we can pick our phone number that they will use. Review collected by and hosted on G2.com. What do you dislike about Webex Calling? Texting feature does not work for our organization Review collected by and hosted on G2.com. What problems is Webex Calling solving and how is that benefiting you? We are actually having issues and possibly switching providers Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MG Mia G. System Engineer Mid-Market (51-1000 emp.) 10/28/2024 "Could be better" 1.5/5 What do you like best about Webex Calling? Nothing really. Aside fromt he easy transfer to other co workers for calling. Review collected by and hosted on G2.com. What do you dislike about Webex Calling? Missed notifications, always lags, slow connection. Bad audio Review collected by and hosted on G2.com. What problems is Webex Calling solving and how is that benefiting you? Nothing Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") AE Verified User in Environmental Services Mid-Market (51-1000 emp.) 4/14/2022 "Webex Vs TalkDesk (My opinion)" 1.5/5 What do you like best about Webex Calling? Regarding Webex Calling. Wasnt really much I did particularly like about it. Review collected by and hosted on G2.com. What do you dislike about Webex Calling? The interface was, in my opinion overly complicated, requiring you to dig what felt to be rather deep into menus to achieve your goals. Review collected by and hosted on G2.com. Recommendations to others considering Webex Calling: Go with TalkDesk Review collected by and hosted on G2.com. What problems is Webex Calling solving and how is that benefiting you? They do provide a functional IVR, with the tools you need to run a call center. Just not the most user-friendly in my oppinion. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Fred G. H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fred G. H.") FH Fred G. H. Senior Account Manager President's Club Member every year of eligibility. Mid-Market (51-1000 emp.) 12/13/2018 "Works great with Groove, but misses the mark on Local dialing" 2/5 What do you like best about Webex Calling? I really like the local dialing feature with Groove, but shows ID as Name Unavailable or other unknown Review collected by and hosted on G2.com. What do you dislike about Webex Calling? shows ID as Name Unavailable or other unknown Review collected by and hosted on G2.com. Recommendations to others considering Webex Calling: Make sure you try it before commiting. Review collected by and hosted on G2.com. What problems is Webex Calling solving and how is that benefiting you? shows ID as Name Unavailable or other unknown which tells clients it may be a telemarketer in which it is ignored. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Webex Calling? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Webex Calling ](https://www.g2.com/products/webex-calling/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago Is Webex Calling a global solution? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/global-2459f52a-78db-406b-9f11-00d0e8d3c306) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity almost 5 years ago What are the benefits of Cisco Cloud Calling? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/advantages-f1569fc4-d98a-415d-ae10-e2625b328b20) [ View all Discussions ](https://www.g2.com/products/webex-calling/discuss) ## Pricing Options Pricing provided by Webex Calling. ### Basic Plan $0 user/mo ### Call Plan $12 user/month ### Meet + Call Plan $20 user/month [ View More Pricing Information ](https://www.g2.com/products/webex-calling/pricing) Webex Calling Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d152f8dd6df397e3166d4cbbe01e5e1a/cisco-unified-communications-manager-callmanager.png "Product Avatar Image") Cisco 4.4/5(111) [ Compare Now ](https://www.g2.com/compare/cisco-unified-communications-manager-callmanager-vs-webex-calling) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,425) [ Compare Now ](https://www.g2.com/compare/ringex-vs-webex-calling) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image") 3CX 4.4/5(547) [ Compare Now ](https://www.g2.com/compare/3cx-vs-webex-calling) ##### ##### Webex Calling Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Individual Download Features File Sharing Voice Conferencing Video Conferencing [ View More Features ](https://www.g2.com/products/webex-calling/features) ## Top-Rated Alternatives [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,425) ](https://www.g2.com/products/ringex/reviews) [ ![3CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "3CX") 3CX 4.4/5(547) ](https://www.g2.com/products/3cx/reviews) [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ View All Alternatives ](https://www.g2.com/products/webex-calling/competitors/alternatives) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top platforms for employee career progression analytics](https://www.g2.com/discussions/top-platforms-for-employee-career-progression-analytics)[Which automotive marketing platforms are most trusted by group marketing managers based on user reviews?](https://www.g2.com/discussions/which-automotive-marketing-platforms-are-most-trusted-by-group-marketing-managers-based-on-user-reviews)[Which batch management solutions are best for pharma companies that need strict compliance and full audit trails?](https://www.g2.com/discussions/which-batch-management-solutions-are-best-for-pharma-companies-that-need-strict-compliance-and-full-audit-trails) [Which rebate management platforms are best for distributors that need detailed accrual tracking so rebates are correctly accrued before the vendor statement arrives?](https://www.g2.com/discussions/which-rebate-management-platforms-are-best-for-distributors-that-need-detailed-accrual-tracking-so-rebates-are-correctly-accrued-before-the-vendor-statement-arrives)[What are the highest rated digital wayfinding platforms for prospective students exploring campuses independently?](https://www.g2.com/discussions/what-are-the-highest-rated-digital-wayfinding-platforms-for-prospective-students-exploring-campuses-independently)[Pros and Cons Details](https://www.g2.com/products/webex-calling/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)