Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Growing over time"
4/5
What do you like best about Webeo?

The interface in general has grown and become very powerful over time, it has been about 2 years since we started using the system for our client at the start of the process it was very clunky to use but within 24 month Webeo have a very slick interface. Review collected by and hosted on G2.com.

What do you dislike about Webeo?

I find it hard to test how the others would experience the personalization i.e. companies from a certain industry. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Excellent Website Tool - tailoring for your different audiences"
5/5
What do you like best about Webeo?

It has very powerful functionality around making changes to your website, without having to get involved in the coding / back-end complexities. The connection with Lead Forensics data is a game-changer, delivering more meaningful user experiences. The reporting tool makes proving ROI very easy and we have seen some impressive results in a very short space of time. The support and onboarding is thorough and driven to achieving results, this makes the whole process focussed towards your objectives. Review collected by and hosted on G2.com.

What do you dislike about Webeo?

The hierarchy of information within the software can feel slightly complex, but once you work this out, it's relatively easy to use. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"Fantastic results, increasing conversions across the board"
5/5
What do you like best about Webeo?

Webeo has been very effective for us in helping to increase conversions across the main events on our site. Some events have over 400% uplift in conversions when using Webeo, which speaks for itself.

The personalisation tools are incredibly detailed, so you can personalise copy, images, buttons, links, and even copy on forms etc. Once you've got to grips with the platform it's easy to use and you can do more advanced tactics with it, such as feed personalisation into email campaigns and nurture paths.

I would recommend Webeo to any company aiming to make their website work harder for them and get more prospects to engage. Review collected by and hosted on G2.com.

What do you dislike about Webeo?

As Webeo is still developing over time, there have been some issues with its functionality and user experience that we found a bit clunky when we started working with the platform. However, this has been fixed in the latest iterations of development and it has been a lot easier to use since then. Review collected by and hosted on G2.com.

Jessica T.
JT
Jessica T.
Product Marketing Manager
Mid-Market (51-1000 emp.)
"Great platform for personalisation and driving quality leads"
4.5/5
What do you like best about Webeo?

Ability to personalise to a wide variety of industries - making each webpage very relevant and driving more leads. New integration with Salesforce means we can also deliver super personalised experiences to live accounts. Review collected by and hosted on G2.com.

What do you dislike about Webeo?

The editing functionally is sometimes a little sticky (although this has recently been improved) and if you make changes to your website (via your own CMS), it can sometimes impact the personalisations you have built in Webeo. Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"Idea is great, reality is far from it"
1/5
What do you like best about Webeo?

The ability to be able to personalize web experiences Review collected by and hosted on G2.com.

What do you dislike about Webeo?

The inability to be able to track how successful it is Review collected by and hosted on G2.com.

Response from Dawn Upton of Webeo

Hi, I’m very sorry to read that you’ve had some challenges using Webeo. Please may I ask you to contact our Head of Customer Success, Will Pagden (pagdenw@webeo.com) with your business name and phone number, and he will endeavour to investigate the details and reach out to you to see how we can best resolve this matter.

We look forward to hearing from you soon.

Best Regards Dawn, Webeo

Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
Mid-Market (51-1000 emp.)
"Great capability, we haven't made the most of it"
3.5/5
What do you like best about Webeo?

Ability to target customer groups based on their industry. Positioning us as an industry expert, making our content more relevant and likely to convert a visitor. Review collected by and hosted on G2.com.

What do you dislike about Webeo?

Some issues take a while to fix. Such as issues on event tracking (not completely Webeo's fault, our website team was slow). There is quite a lot of repetition when setting up multiple experiences - although this may have been improved now. Review collected by and hosted on G2.com.

james l.
JL
james l.
Demand Generation
Small-Business (50 or fewer emp.)
"Great customer support to provide personalised web experiences"
4/5
What do you like best about Webeo?

Customer support and guidance is fantastic Review collected by and hosted on G2.com.

What do you dislike about Webeo?

User interface and usability is clunky and could be easier to use Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Great Insightful Company"
5/5
What do you like best about Webeo?

The interaction and expert advice from our account manager Review collected by and hosted on G2.com.

What do you dislike about Webeo?

There are no downsides to WEBEO, all good Review collected by and hosted on G2.com.

GR
Gemma R.
Mid-Market (51-1000 emp.)
"Boosts online customer experience and ROI"
5/5
What do you like best about Webeo?

Unique website experiences at both an industry level and brand level - perfect for account-based marketing.

Easy to use and manage

Boosted our website dwell time

Boosted our conversion to form fill Review collected by and hosted on G2.com.

What do you dislike about Webeo?

It would be great to have more granular reporting but since using the platform, the level of reporting provided has increased so I'm sure this will continue. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Great platform, producing great results"
4.5/5
What do you like best about Webeo?

Webeo has increased our website statistics hugely. Due to the personalisations we have seen the traffic coming to our site has decreased in bounce rate, traffic visit more pages, spend longer on the site and have a higher rate of traffic approaching us. Review collected by and hosted on G2.com.

What do you dislike about Webeo?

It would be good to have some walkthrough videos and short articles about how to work the new editor. Review collected by and hosted on G2.com.