--- title: WebEngage Reviews meta\_title: 'WebEngage Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 768 reviews by the users' company size, role or industry to find out how WebEngage works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 768 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### WebEngage Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find WebEngage's interface **easy to use** , enhancing engagement and streamlining their marketing automation processes. [(61 mentions)](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1216807&qs=pros-and-cons#reviews) Users value the **powerful analytics and segmentation features** of WebEngage, enhancing campaign effectiveness and user insights. [(47 mentions)](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1212938&qs=pros-and-cons#reviews) Users commend the **intuitive journey designer** of WebEngage, streamlining complex marketing workflows effortlessly. [(43 mentions)](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1212537&qs=pros-and-cons#reviews) Users value the **helpful support** from WebEngage, enhancing their marketing automation experience and user engagement. [(42 mentions)](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1216222&qs=pros-and-cons#reviews) Users value the **user-friendly features** of WebEngage, enhancing accessibility and improving engagement through intuitive tools. [(39 mentions)](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1214148&qs=pros-and-cons#reviews) Users find the **learning curve steep** , making it challenging to fully utilize WebEngage's features effectively. [(23 mentions)](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1213486&qs=pros-and-cons#reviews) Users experience **slow performance** with loading segments and dashboard responsiveness, which can be quite inconvenient. [(20 mentions)](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1215908&qs=pros-and-cons#reviews) Users find the **time-consuming loading times** for segments and setups to be quite frustrating and inconvenient. [(17 mentions)](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1214695&qs=pros-and-cons#reviews) Users find **missing features** frustrating, with slow enhancements and inaccessible options behind paywalls affecting their experience. [(16 mentions)](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1215738&qs=pros-and-cons#reviews) Users experience a **steep learning curve** , finding the interface and setup complex for new users to navigate. [(14 mentions)](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1213541&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of WebEngage ##### 1. Ease of Use Users find WebEngage's interface **easy to use** , enhancing engagement and streamlining their marketing automation processes. [ See 61 mentions ](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1216807&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless CRM with Outstanding Support" What do you like about WebEngage? I like WebEngage for its good insights and the fact that it is easy to track. Their on-time support is really appreciated. The initial setup of WebEng ![Monika K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monika K.") MK Monika K. Enterprise (\> 1000 emp.) 4.5/5 "Empowers Campaigns with Advanced Analytics, Needs Better WhatsApp Integration" What do you like about WebEngage? I use WebEngage for communicating with customers, analyzing behavior, and optimizing their journey. I like that it's one place for analyzing, finding, ##### 2. Analytics Users value the **powerful analytics and segmentation features** of WebEngage, enhancing campaign effectiveness and user insights. [ See 47 mentions ](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1212938&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless CRM with Outstanding Support" What do you like about WebEngage? I like WebEngage for its good insights and the fact that it is easy to track. Their on-time support is really appreciated. The initial setup of WebEng ![Monika K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monika K.") MK Monika K. Enterprise (\> 1000 emp.) 4.5/5 "Empowers Campaigns with Advanced Analytics, Needs Better WhatsApp Integration" What do you like about WebEngage? I use WebEngage for communicating with customers, analyzing behavior, and optimizing their journey. I like that it's one place for analyzing, finding, ##### 3. Journey Creation Users commend the **intuitive journey designer** of WebEngage, streamlining complex marketing workflows effortlessly. [ See 43 mentions ](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1212537&qs=pros-and-cons#reviews) See Related User Reviews ![Monika K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monika K.") MK Monika K. Enterprise (\> 1000 emp.) 4.5/5 "Empowers Campaigns with Advanced Analytics, Needs Better WhatsApp Integration" What do you like about WebEngage? I use WebEngage for communicating with customers, analyzing behavior, and optimizing their journey. I like that it's one place for analyzing, finding, ![Faizan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Faizan K.") FK Faizan K. Small-Business (50 or fewer emp.) 5.0/5 "Excellent Marketing Automation tool with in-depth analytics" What do you like about WebEngage? The In-App notification feature has been a great channel for increasing retention and engaging users at critical junctures to win them back using winb ##### 4. Helpful Users value the **helpful support** from WebEngage, enhancing their marketing automation experience and user engagement. [ See 42 mentions ](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1216222&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless CRM with Outstanding Support" What do you like about WebEngage? I like WebEngage for its good insights and the fact that it is easy to track. Their on-time support is really appreciated. The initial setup of WebEng ![Monika K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monika K.") MK Monika K. Enterprise (\> 1000 emp.) 4.5/5 "Empowers Campaigns with Advanced Analytics, Needs Better WhatsApp Integration" What do you like about WebEngage? I use WebEngage for communicating with customers, analyzing behavior, and optimizing their journey. I like that it's one place for analyzing, finding, ##### 5. Features Users value the **user-friendly features** of WebEngage, enhancing accessibility and improving engagement through intuitive tools. [ See 39 mentions ](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1214148&qs=pros-and-cons#reviews) See Related User Reviews ![Faizan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Faizan K.") FK Faizan K. Small-Business (50 or fewer emp.) 5.0/5 "Excellent Marketing Automation tool with in-depth analytics" What do you like about WebEngage? The In-App notification feature has been a great channel for increasing retention and engaging users at critical junctures to win them back using winb ![Ritwik S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ritwik S.") RS Ritwik S. Small-Business (50 or fewer emp.) 4.0/5 "Great marketing platform" What do you like about WebEngage? The dashboard structure is great and the new features added over the past year have been of good use. ### 5 Cons or Disadvantages of WebEngage ##### 1. Learning Curve Users find the **learning curve steep** , making it challenging to fully utilize WebEngage's features effectively. [ See 23 mentions ](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1213486&qs=pros-and-cons#reviews) See Related User Reviews ![Viswajith D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Viswajith D.") VD Viswajith D. Small-Business (50 or fewer emp.) 5.0/5 "The best CRM Tool" What do you dislike about WebEngage? - Support Team availability - Higher Cost for scaling - UI / UX ![Pradyumn G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pradyumn G.") PG Pradyumn G. Enterprise (\> 1000 emp.) 4.5/5 "Easy-to-Use WebEngage for Effective Targeting and Actionable Insights" What do you dislike about WebEngage? Some of its features needs technical knowledge to use smoothly. ##### 2. Slow Performance Users experience **slow performance** with loading segments and dashboard responsiveness, which can be quite inconvenient. [ See 20 mentions ](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1215908&qs=pros-and-cons#reviews) See Related User Reviews ![Beena D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beena D.") BD Beena D. Mid-Market (51-1000 emp.) 4.0/5 "Webengage is not just a martech tool but a marketing genius" What do you dislike about WebEngage? Quicker AI adaption in content & automation would be appreciated. ![Faizan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Faizan K.") FK Faizan K. Small-Business (50 or fewer emp.) 5.0/5 "Excellent Marketing Automation tool with in-depth analytics" What do you dislike about WebEngage? The Campaign analytics only include click-through revenue, and there can be a feature to show a more detailed view of the revenue, including view-thro ##### 3. Time-Consuming Users find the **time-consuming loading times** for segments and setups to be quite frustrating and inconvenient. [ See 17 mentions ](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1214695&qs=pros-and-cons#reviews) See Related User Reviews ![Faizan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Faizan K.") FK Faizan K. Small-Business (50 or fewer emp.) 5.0/5 "Excellent Marketing Automation tool with in-depth analytics" What do you dislike about WebEngage? The Campaign analytics only include click-through revenue, and there can be a feature to show a more detailed view of the revenue, including view-thro ![Anupam  J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anupam  J.") AJ Anupam  J. Enterprise (\> 1000 emp.) 4.0/5 "WebEngage is an effective platform for marketing automation and one-time campaigns." What do you dislike about WebEngage? The reports are not as precise and easy to understand as they should be. Conversion tracking across some channels is also inaccurate, and sometimes it ##### 4. Missing Features Users find **missing features** frustrating, with slow enhancements and inaccessible options behind paywalls affecting their experience. [ See 16 mentions ](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1215738&qs=pros-and-cons#reviews) See Related User Reviews ![Monika K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monika K.") MK Monika K. Enterprise (\> 1000 emp.) 4.5/5 "Empowers Campaigns with Advanced Analytics, Needs Better WhatsApp Integration" What do you dislike about WebEngage? I find WhatsApp as a channel is not very efficient through WebEngage. It should be smooth, rather than adding templates twice. WebEngage should focus ![Beena D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beena D.") BD Beena D. Mid-Market (51-1000 emp.) 4.0/5 "Webengage is not just a martech tool but a marketing genius" What do you dislike about WebEngage? Quicker AI adaption in content & automation would be appreciated. ##### 5. Steep Learning Curve Users experience a **steep learning curve** , finding the interface and setup complex for new users to navigate. [ See 14 mentions ](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1213541&qs=pros-and-cons#reviews) See Related User Reviews SA Shobhit A. Mid-Market (51-1000 emp.) 4.5/5 "Powerful Customer Engagement with Room for Improvement" What do you dislike about WebEngage? While WebEngage is a powerful platform, there are a few areas that could be improved. The initial learning curve is quite steep, especially for new us ![Md I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Md I.") MI Md I. 4.5/5 "Powerful Omnichannel Automation That Bridged Our Engagement Gap" What do you dislike about WebEngage? One area for improvement is the dashboard performance, particularly when loading large datasets or live segments; it can sometimes feel a bit sluggish ![Anupam  J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anupam  J.") AJ Anupam  J. Assitant Manager - CRM Enterprise (\> 1000 emp.) 7/25/2023 "WebEngage is an effective platform for marketing automation and one-time campaigns." 4/5 What do you like best about WebEngage? The platform allows using multiple channels and synchronising them to maximise impact on leads. Journey workflows are great for automating communication with leads and nurturing them toward conversion. It has now added a very important feature that was missing earlier - the ability to search saved email templates. Review collected by and hosted on G2.com. What do you dislike about WebEngage? The reports are not as precise and easy to understand as they should be. Conversion tracking across some channels is also inaccurate, and sometimes it's even missing. It has also gotten slower with time and can sometimes get stuck for an extended duration without any prior notice. When using old saved templates in newer emails, it takes a very long time to load, sometimes closing without getting saved and losing all progress. Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? WebEngage helps us target leads across a good mix of channels and also lets us automate their nurturing journeys efficiently and effectively. The multi-channel integration is especially helpful. Review collected by and hosted on G2.com. Show More 2/25/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Nirmal jayaraj I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nirmal jayaraj I.") NI Nirmal jayaraj I. AM - Digital Marketing Mid-Market (51-1000 emp.) 8/26/2020 "User Friendly.. & Great Support..." 5/5 What do you like best about WebEngage? User Friendly , Timely Support with Unconditional.. Review collected by and hosted on G2.com. What do you dislike about WebEngage? The panel is slow, and it happens some times Review collected by and hosted on G2.com. Recommendations to others considering WebEngage: It is a Beneficial tool that can improve your business in terms of Customer engagement, incremental Revenue,..can target audience across any platform & schedule based on the customer engagement most time. Having lots of inbuilt templates which will reduce your time on creating a new one. Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? Reaching more customers & increase in customer engagement via variable sources like Push, email, onsite notification, SMS, Facebook... Due to this our revenue got increase gradually.. Review collected by and hosted on G2.com. Show More 6/21/2026 Current UserValidated ReviewerSource: Organic ![Jibran Yousuf K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jibran Yousuf K.") JK Jibran Yousuf K. Conversion Rate Optimization Specialist Mid-Market (51-1000 emp.) 4/19/2022 "One of the best CRMs I have ever used." 5/5 What do you like best about WebEngage? - Journey builder is quite flexible once you get used to it, especially for behavior-based flows - Real-time event tracking makes it easy to trigger campaigns based on user actions - Omnichannel setup (email, push, SMS, WhatsApp) works well together in one place - Segmentation is strong and helps in targeting users more precisely - Overall it reduces the need for multiple separate marketing tools Review collected by and hosted on G2.com. What do you dislike about WebEngage? Initial setup still takes time, especially event mapping and integration - UI can feel a bit dense when you are managing many campaigns - Debugging journeys and understanding why a user did not enter a flow is not always clear - Reporting is useful but could be more flexible for custom analysis Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? - User Tracking - Automated Emails - Email Journeys - Custom Events Review collected by and hosted on G2.com. Show More 6/3/2026 Validated ReviewerIncentivizedSource: G2 invite ![Mohammed Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammed Z.") MZ Mohammed Z. QA Specialist Banking Mid-Market (51-1000 emp.) 8/17/2022 "Easy integration but lot to improve on product and support" 3.5/5 What do you like best about WebEngage? really liking the new way segments are handled now. it's way more intuitive. also had to chat with their support team recently and they were super helpful with a tricky journey flow I was trying to build.. plus the reporting side of things seems to have more depth lately which is great for our weekly deep dives Review collected by and hosted on G2.com. What do you dislike about WebEngage? honestly the journey builder needs more advanced logic.. like its hard to do complex if-else loops right now without it getting messy. also the customer support could be faster. sometimes when we have a technical issue it takes way too long to get a person who actually knows the backend to help out. feels like a bit of a bottleneck for us Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? no need to build new notification engine and have load on our servers, instead existing system and concentrated on core work. Review collected by and hosted on G2.com. Show More 4/11/2026 Validated ReviewerIncentivizedSource: Seller invite ![Mahima B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahima B.") MB Mahima B. Small-Business (50 or fewer emp.) 3/18/2026 "Fantastic Features with Easy Setup" 5/5 What do you like best about WebEngage? I use WebEngage for day-to-day operations in retention marketing, including lifecycle management journeys, retargeting, events tracking, and data analysis. I appreciate its easy-to-use UI UX, especially the clear dashboards that help with cohorting analysis. I like Live segments because they offer a lot of functionality in creating a perfect chunk of users to target and drive conversions. The funnels feature is great for understanding where users drop off so I can retarget effectively to reduce leakage. The cohort analysis is helpful for understanding trends and taking necessary actions. The initial setup was quite easy without any complications, thanks to the cooperative support team. Review collected by and hosted on G2.com. What do you dislike about WebEngage? List segments. The new rollout feature is not at all feasible to use. The earlier UI was pretty easy to navigate and use, which was same as live segments but currently, the new version is not easy to navigate. Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? I use WebEngage to effectively reach users, with an easy-to-use UI for cohort analysis and clear dashboards. It helps by using live segments, funnels, and cohort analysis to target, understand user drop-off points, and follow trends for necessary actions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Himanshi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Himanshi B.") HB Himanshi B. Assistant Manager Digital Marketing Mid-Market (51-1000 emp.) 2/5/2026 "Unified Data & Automated Journeys That Boost ROI" 5/5 What do you like best about WebEngage? We’re able to integrate our data from multiple platforms into one place which us retarget our existing users more effectively and efficiently, while also keeping a close eye on ROI. Earlier, our data was scattered across different platforms and we were operating across multiple channels. This increased a lot of manual effort. After using WebEngage, our journeys are now automated, which has reduced manual work significantly and made execution much smoother. Review collected by and hosted on G2.com. What do you dislike about WebEngage? As of now, there’s nothing specific that stands out as a dislike. We’re exploring different features of the platform, and overall the experience has been quite useful and promising. Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? Help us to centralize user data from multiple platforms, which reduce our manual efforts and we are able to create multiple automated journey for retarget right user at right time Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Apeksha A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Apeksha A.") AA Apeksha A. Digital Marketing Manager Enterprise (\> 1000 emp.) 6/19/2026 "Easy Personalized Customer Journeys and Automated Engagement in One Platform" 4.5/5 What do you like best about WebEngage? WebEngage makes it easy to create personalized customer journeys, automate engagement, and improve retention from one platform. Review collected by and hosted on G2.com. What do you dislike about WebEngage? The learning curve can be steep for advanced features, and campaign setup or reporting can sometimes feel complex for new users. Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? WebEngage helps us automate customer engagement, personalize communication, and track user behavior, leading to better conversions, improved retention, and more efficient marketing campaigns. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Balakrishnan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Balakrishnan R.") BR Balakrishnan R. Director of Engineering Small-Business (50 or fewer emp.) 5/18/2026 "Smooth User Journey and Communication Management" 5/5 What do you like best about WebEngage? Handling the entire user journey and communications went well, rather than using our schedulers. Review collected by and hosted on G2.com. What do you dislike about WebEngage? We had to create two dashboards for different business scenarios. We also needed to push certain events to the main dashboard, while sending other events to the secondary dashboard, depending on the scenario. Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? Our main use case with WebEngage is managing the entire user journey and the communication flows around it. That’s the core problem we’re solving with the platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic PB Paridhi B. Senior Marketing Enterprise (\> 1000 emp.) 1/23/2026 "Seamless Campaign Automation with Constantly Evolving Features" 4.5/5 What do you like best about WebEngage? It helps automate marketing campaigns seamlessly. Other features, such as surveys, onsite tools, and personalization, are also helpful for our product. I also appreciate that new features are introduced constantly. Review collected by and hosted on G2.com. What do you dislike about WebEngage? The events analytics function could be better. The tech integration process could be smoother, with a quicker TAT. Campaign analytics also needs improvement so it reflects the right data more consistently. Catalogues and recommendations could be improved as well, as they currently don’t feel as strong as they could be. Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? It helps me optimize campaigns through campaign performance analysis. It also supports my decision-making in critical situations, such as a product launch or introducing a new product feature, by helping me understand consumers through surveys. Also, it helps me better understand customer behavior so we can serve them more effectively. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ritwik S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ritwik S.") RS Ritwik S. P Small-Business (50 or fewer emp.) 7/20/2023 "Great marketing platform" 4/5 What do you like best about WebEngage? The dashboard structure is great and the new features added over the past year have been of good use. Review collected by and hosted on G2.com. What do you dislike about WebEngage? Support and the TAT for solving customer issues needs to improved Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? As a consumer centric company, performing marketing is a tidious task managing different platforms at the same time. WebEngage has made it possible to do all type of marketing communication from a single place. We have been actively using WebEngage for sending out various type of push notifications and whatsapp campaigns related to multiple events, special products for seniors and travel packages. Review collected by and hosted on G2.com. 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