--- title: WebEngage Reviews meta\_title: 'WebEngage Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 768 reviews by the users' company size, role or industry to find out how WebEngage works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 768 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### WebEngage Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find WebEngage's interface **easy to use** , enhancing engagement and streamlining their marketing automation processes. [(61 mentions)](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1216807&qs=pros-and-cons#reviews) Users value the **powerful analytics and segmentation features** of WebEngage, enhancing campaign effectiveness and user insights. [(47 mentions)](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1212938&qs=pros-and-cons#reviews) Users commend the **intuitive journey designer** of WebEngage, streamlining complex marketing workflows effortlessly. [(43 mentions)](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1212537&qs=pros-and-cons#reviews) Users value the **helpful support** from WebEngage, enhancing their marketing automation experience and user engagement. [(42 mentions)](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1216222&qs=pros-and-cons#reviews) Users value the **user-friendly features** of WebEngage, enhancing accessibility and improving engagement through intuitive tools. [(39 mentions)](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1214148&qs=pros-and-cons#reviews) Users find the **learning curve steep** , making it challenging to fully utilize WebEngage's features effectively. [(23 mentions)](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1213486&qs=pros-and-cons#reviews) Users experience **slow performance** with loading segments and dashboard responsiveness, which can be quite inconvenient. [(20 mentions)](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1215908&qs=pros-and-cons#reviews) Users find the **time-consuming loading times** for segments and setups to be quite frustrating and inconvenient. [(17 mentions)](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1214695&qs=pros-and-cons#reviews) Users find **missing features** frustrating, with slow enhancements and inaccessible options behind paywalls affecting their experience. [(16 mentions)](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1215738&qs=pros-and-cons#reviews) Users experience a **steep learning curve** , finding the interface and setup complex for new users to navigate. [(14 mentions)](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1213541&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of WebEngage ##### 1. Ease of Use Users find WebEngage's interface **easy to use** , enhancing engagement and streamlining their marketing automation processes. [ See 61 mentions ](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1216807&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless CRM with Outstanding Support" What do you like about WebEngage? I like WebEngage for its good insights and the fact that it is easy to track. Their on-time support is really appreciated. The initial setup of WebEng ![Monika K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monika K.") MK Monika K. Enterprise (\> 1000 emp.) 4.5/5 "Empowers Campaigns with Advanced Analytics, Needs Better WhatsApp Integration" What do you like about WebEngage? I use WebEngage for communicating with customers, analyzing behavior, and optimizing their journey. I like that it's one place for analyzing, finding, ##### 2. Analytics Users value the **powerful analytics and segmentation features** of WebEngage, enhancing campaign effectiveness and user insights. [ See 47 mentions ](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1212938&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless CRM with Outstanding Support" What do you like about WebEngage? I like WebEngage for its good insights and the fact that it is easy to track. Their on-time support is really appreciated. The initial setup of WebEng ![Monika K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monika K.") MK Monika K. Enterprise (\> 1000 emp.) 4.5/5 "Empowers Campaigns with Advanced Analytics, Needs Better WhatsApp Integration" What do you like about WebEngage? I use WebEngage for communicating with customers, analyzing behavior, and optimizing their journey. I like that it's one place for analyzing, finding, ##### 3. Journey Creation Users commend the **intuitive journey designer** of WebEngage, streamlining complex marketing workflows effortlessly. [ See 43 mentions ](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1212537&qs=pros-and-cons#reviews) See Related User Reviews ![Monika K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monika K.") MK Monika K. Enterprise (\> 1000 emp.) 4.5/5 "Empowers Campaigns with Advanced Analytics, Needs Better WhatsApp Integration" What do you like about WebEngage? I use WebEngage for communicating with customers, analyzing behavior, and optimizing their journey. I like that it's one place for analyzing, finding, ![Faizan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Faizan K.") FK Faizan K. Small-Business (50 or fewer emp.) 5.0/5 "Excellent Marketing Automation tool with in-depth analytics" What do you like about WebEngage? The In-App notification feature has been a great channel for increasing retention and engaging users at critical junctures to win them back using winb ##### 4. Helpful Users value the **helpful support** from WebEngage, enhancing their marketing automation experience and user engagement. [ See 42 mentions ](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1216222&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless CRM with Outstanding Support" What do you like about WebEngage? I like WebEngage for its good insights and the fact that it is easy to track. Their on-time support is really appreciated. The initial setup of WebEng ![Monika K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monika K.") MK Monika K. Enterprise (\> 1000 emp.) 4.5/5 "Empowers Campaigns with Advanced Analytics, Needs Better WhatsApp Integration" What do you like about WebEngage? I use WebEngage for communicating with customers, analyzing behavior, and optimizing their journey. I like that it's one place for analyzing, finding, ##### 5. Features Users value the **user-friendly features** of WebEngage, enhancing accessibility and improving engagement through intuitive tools. [ See 39 mentions ](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1214148&qs=pros-and-cons#reviews) See Related User Reviews ![Faizan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Faizan K.") FK Faizan K. Small-Business (50 or fewer emp.) 5.0/5 "Excellent Marketing Automation tool with in-depth analytics" What do you like about WebEngage? The In-App notification feature has been a great channel for increasing retention and engaging users at critical junctures to win them back using winb ![Ritwik S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ritwik S.") RS Ritwik S. Small-Business (50 or fewer emp.) 4.0/5 "Great marketing platform" What do you like about WebEngage? The dashboard structure is great and the new features added over the past year have been of good use. ### 5 Cons or Disadvantages of WebEngage ##### 1. Learning Curve Users find the **learning curve steep** , making it challenging to fully utilize WebEngage's features effectively. [ See 23 mentions ](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1213486&qs=pros-and-cons#reviews) See Related User Reviews ![Viswajith D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Viswajith D.") VD Viswajith D. Small-Business (50 or fewer emp.) 5.0/5 "The best CRM Tool" What do you dislike about WebEngage? - Support Team availability - Higher Cost for scaling - UI / UX ![Pradyumn G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pradyumn G.") PG Pradyumn G. Enterprise (\> 1000 emp.) 4.5/5 "Easy-to-Use WebEngage for Effective Targeting and Actionable Insights" What do you dislike about WebEngage? Some of its features needs technical knowledge to use smoothly. ##### 2. Slow Performance Users experience **slow performance** with loading segments and dashboard responsiveness, which can be quite inconvenient. [ See 20 mentions ](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1215908&qs=pros-and-cons#reviews) See Related User Reviews ![Beena D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beena D.") BD Beena D. Mid-Market (51-1000 emp.) 4.0/5 "Webengage is not just a martech tool but a marketing genius" What do you dislike about WebEngage? Quicker AI adaption in content & automation would be appreciated. ![Faizan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Faizan K.") FK Faizan K. Small-Business (50 or fewer emp.) 5.0/5 "Excellent Marketing Automation tool with in-depth analytics" What do you dislike about WebEngage? The Campaign analytics only include click-through revenue, and there can be a feature to show a more detailed view of the revenue, including view-thro ##### 3. Time-Consuming Users find the **time-consuming loading times** for segments and setups to be quite frustrating and inconvenient. [ See 17 mentions ](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1214695&qs=pros-and-cons#reviews) See Related User Reviews ![Faizan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Faizan K.") FK Faizan K. Small-Business (50 or fewer emp.) 5.0/5 "Excellent Marketing Automation tool with in-depth analytics" What do you dislike about WebEngage? The Campaign analytics only include click-through revenue, and there can be a feature to show a more detailed view of the revenue, including view-thro ![Anupam  J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anupam  J.") AJ Anupam  J. Enterprise (\> 1000 emp.) 4.0/5 "WebEngage is an effective platform for marketing automation and one-time campaigns." What do you dislike about WebEngage? The reports are not as precise and easy to understand as they should be. Conversion tracking across some channels is also inaccurate, and sometimes it ##### 4. Missing Features Users find **missing features** frustrating, with slow enhancements and inaccessible options behind paywalls affecting their experience. [ See 16 mentions ](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1215738&qs=pros-and-cons#reviews) See Related User Reviews ![Monika K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monika K.") MK Monika K. Enterprise (\> 1000 emp.) 4.5/5 "Empowers Campaigns with Advanced Analytics, Needs Better WhatsApp Integration" What do you dislike about WebEngage? I find WhatsApp as a channel is not very efficient through WebEngage. It should be smooth, rather than adding templates twice. WebEngage should focus ![Beena D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beena D.") BD Beena D. Mid-Market (51-1000 emp.) 4.0/5 "Webengage is not just a martech tool but a marketing genius" What do you dislike about WebEngage? Quicker AI adaption in content & automation would be appreciated. ##### 5. Steep Learning Curve Users experience a **steep learning curve** , finding the interface and setup complex for new users to navigate. [ See 14 mentions ](https://www.g2.com/products/webengage/reviews?filters%5Bsentiment_snippet%5D=1213541&qs=pros-and-cons#reviews) See Related User Reviews SA Shobhit A. Mid-Market (51-1000 emp.) 4.5/5 "Powerful Customer Engagement with Room for Improvement" What do you dislike about WebEngage? While WebEngage is a powerful platform, there are a few areas that could be improved. The initial learning curve is quite steep, especially for new us ![Md I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Md I.") MI Md I. 4.5/5 "Powerful Omnichannel Automation That Bridged Our Engagement Gap" What do you dislike about WebEngage? One area for improvement is the dashboard performance, particularly when loading large datasets or live segments; it can sometimes feel a bit sluggish ![Gokul r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gokul r.") GR Gokul r. Growth CRM Small-Business (50 or fewer emp.) 12/21/2025 "User-Friendly Interface and Effortless Campaign Management" 5/5 What do you like best about WebEngage? UX/UI is very friendly. Can see all the details of campaigns in one place. Campaign excuation is very easy customer support is good Review collected by and hosted on G2.com. What do you dislike about WebEngage? Webengage has so many Features, Which many users are aware off. They need to educate users about it. They need to speak more about there product Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? Journeys are the main features that I was using WebEngage for Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Samkit S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samkit S.") SS Samkit S. Growth Executive Mid-Market (51-1000 emp.) 11/9/2025 "The Ultimate One-Stop Solution for Analytics and Automation" 5/5 What do you like best about WebEngage? One stop Solution for ANALYTICS and Automation Review collected by and hosted on G2.com. What do you dislike about WebEngage? The support provided by the retention consultant was disappointing, and I also found the platform lacking in user friendliness. Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? Analysis and Marketing Automation Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Enterprise (\> 1000 emp.) 5/17/2025 "Best Customer Engagement and Retention tool I have seen so far." 5/5 What do you like best about WebEngage? WebEngage has proven to be a valuable CRM tool for our food and beverage brand, especially since we need to engage customers across our website and mobile app. What stands out is its capability to track the customer journey effectively, providing us with clear insights into how our customers interact with our brand at different touchpoints. Furthermore, the platform offers robust features for analyzing our CRM campaigns. The analytics dashboards are intuitive and provide the necessary data to measure campaign performance, understand what resonates with our audience, and refine our marketing efforts for better results. For a growing food and beverage business like ours, the fact that WebEngage is also budget-friendly compared to many other CRM tools in the market is a significant advantage. Review collected by and hosted on G2.com. What do you dislike about WebEngage? More gamification tools can be incorporated into the low subscription plan so that we can increase the website's conversion. Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? WebEngage has proven to be a valuable CRM tool for our food & beverages brand, especially with our need to engage customers across both our website and mobile app. What stands out is its capability to effectively track the customer journey, providing us with clear insights into how our customers interact with our brand at different touchpoints. This has been instrumental in understanding user behavior and optimizing our engagement strategies. Review collected by and hosted on G2.com. Show More 5/20/2025 Current UserValidated ReviewerSource: Organic ![Amit A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amit A.") AA Amit A. Performance Marketing Manager Enterprise (\> 1000 emp.) 5/3/2025 "Easy to use Engagement Marketing tools and best for my website" 4/5 What do you like best about WebEngage? One of the stand-out features for me is the ease of use and navigation within the platform. Finding my way around the different sections, from analytics to campaign creation, feels logical and straightforward. This ease extends directly to the creation of customer journeys. The visual journey builder is excellent, making it simple to map out complex user flows and automate communication across various channels. The overall collection of tools provided, such as the segmentation engine and A/B testing capabilities, are powerful and readily accessible, allowing us to execute sophisticated marketing strategies without getting bogged down in overly technical hurdles. Review collected by and hosted on G2.com. What do you dislike about WebEngage? While many aspects are easy to use, I've found the integration process can be a bit complex. Connecting WebEngage with other third-party systems sometimes requires a deeper technical understanding than I would prefer. Additionally, when it comes to personalization for one's own design, achieving highly customized layouts often requires delving into HTML. While this offers flexibility, it would be a significant improvement to have a more robust drag-and-drop form builder or template editor that allows for greater design control without needing coding knowledge. This would streamline the creation of branded and highly personalized communication assets Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? In conclusion, WebEngage is a powerful tool that excels in making marketing automation and customer journey creation accessible. While there's a slight learning curve with integrations and a desire for more visual design tools, its strengths in usability and feature set make it a valuable platform. Review collected by and hosted on G2.com. Show More 5/16/2025 Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 7/6/2025 "New yet challenging experience" 3/5 What do you like best about WebEngage? The detailed analysis of the user event where I can see every activity of the user and according to that I can create my journey to retain the customer. Also the AI powered suggestions also help a lot. Features enabled in journeys are very useful for example segregating users through UTM Source and UTM Content. Review collected by and hosted on G2.com. What do you dislike about WebEngage? Data discrepancy. We are still not ready to fully shift to webengage due to this. Also there are extra clicks to run campaigns which i feel is not a good customer experience. Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? Helps us understand user events in depth and features of journey are good. We can now target users on utm medium/content which we were not able to do earlier. Also data which we get on every block. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Aditya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya K.") AK Aditya K. Associate Product Manager Mid-Market (51-1000 emp.) 12/17/2025 "Automated Journeys and Real-Time Feeds Elevate User Insights" 4.5/5 What do you like best about WebEngage? I love its automated journey and funnel features that provide real-time feeds on user actions on our properties. Review collected by and hosted on G2.com. What do you dislike about WebEngage? The user interface can get a little complex for some users Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? It is solving all our marketing automation problems and customer segmentation issues Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: G2 invite ![Akshay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akshay S.") AS Akshay S. Product Manager Mid-Market (51-1000 emp.) 10/18/2024 "Savior when I needed help with utmost urgency." 5/5 What do you like best about WebEngage? We are able to track the actual journey of our users, including what they do and where they spend most of their time, such as on the Product page, Collection page, or Offer page. It is also really helpful for us to create user journeys and segments, allowing us to easily extract the required cohorts from Webengage. Additionally, we can easily retarget our users, setting up journey channels like SMS, WhatsApp, Email, and APN. We can access data for the last 12 months, and I can't imagine tracking my daily metrics without Webengage. Review collected by and hosted on G2.com. What do you dislike about WebEngage? Need extend data range and more user friendly UI Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? It helps us build cohorts according to our requirements, our audience, or even by product. This way, we don’t need to spend extra effort studying user behavior; we just set a few conditions, and boom—we get all our user data. Review collected by and hosted on G2.com. Show More 3/10/2025 Current UserValidated ReviewerSource: Organic ![Mruthunjay R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mruthunjay R.") MR Mruthunjay R. Digital Marketing Executive Mid-Market (51-1000 emp.) 10/9/2024 "The Perfect tool for Marketing Automation" 5/5 What do you like best about WebEngage? The best part that I like about WebEngage is their support. They are so good at support that they have a huge separate team when it comes to support, recently we had a few problems where their support team helped us so well. This tool is the best for marketing automation as it's easy to use and has lots of options to get insights, For us, it provides every basic detail we want to know about our users. when it comes to integration it is so easy to integrate with the other tools which helps our business very well. So recently we had to insert some things where we wanted webengage help, so they helped us very quickly and implemented the sections we wanted for our business. we use webengage daily as it provides the complete movement of our users where our work becomes easy. Review collected by and hosted on G2.com. What do you dislike about WebEngage? When the tool itself offers this much pretty good options, there are so dislike such, but one thing about dislike is their analytics part, so it's like a old fashioned dashboard for analytics, so recently they have understood and worked on it and from Feb 12th onwards they have implemented also, so its much better now Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? Recently we had some problems regarding onsite surveys where we wanted to show the weboverlays in some pages, but it was not happening. so their support team helped us in solving it, so with the weboverlays only we are generating the best profit out if it. Review collected by and hosted on G2.com. Show More 2/19/2025 Current UserValidated ReviewerSource: Organic ![Satyapal G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Satyapal G.") SG Satyapal G. tech lead Small-Business (50 or fewer emp.) 12/20/2025 "WebEngage" 5/5 What do you like best about WebEngage? New AI enhancement and AI based on product specially CDPx, Analytics, and WebEngage Black . Review collected by and hosted on G2.com. What do you dislike about WebEngage? Beta feature are not unlocked for us in dashboard Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? Beta Feature are not enabled for us Review collected by and hosted on G2.com. Show More 12/26/2025 Validated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Enterprise (\> 1000 emp.) 11/3/2023 "Best Automation Tool" 5/5 What do you like best about WebEngage? They have implemented a new UI for a better user experiance. Review collected by and hosted on G2.com. What do you dislike about WebEngage? yes, Now they have updated the journeys section earlier we were not able to edit the existing running journey, now we can edit it they have impleted the onsite campaign creation without dependency Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? Webengage helped us to create multiple automation processes which saved our time and resources also the team helped us to send the marketing campaigns at the right time and under optimal conditions. Review collected by and hosted on G2.com. 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