--- title: Web Shop Manager Reviews meta\_title: 'Web Shop Manager Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Web Shop Manager works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 3 scale: '5' date\_modified: '2026-06-22' parent\_category: name: Automotive url: https://www.g2.com/categories/automotive --- # Web Shop Manager Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Web Shop Manager but has limited features. Are you part of the Web Shop Manager team? [Upgrade your plan](https://my.g2.com/web-shop-manager/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Web Shop Manager is a leading automotive eCommerce platform and web development agency designed to help businesses scale online sales without increasing payroll overhead. Founded in 1999, we have spent over two decades perfecting the tools needed to navigate the complex world of aftermarket parts. The Automotive Specialist Advantage. Unlike generic eCommerce platforms, Web Shop Manager is built specifically for the data-heavy requirements of the automotive industry. We enable merchants to provide an intuitive shopper experience that simplifies the process of finding the right parts for any vehicle. Core Features Include: \* Year-Make-Model Lookup: Native, high-speed fitment search. \* Fitment Verification: Product series that ensure customers buy the right part the first time. \* Automated Operations: From order fulfillment to data updates, we automate the "heavy lifting." \* B2B & Enterprise Tools: Specialized B2B pricing, portals, and core charge management. \* Growth-Ready Tech: Faceted search, fraud protection, and a fully customizable CMS. Support You Can Trust. Every client benefits from our US-based support team, available via live chat or tickets. With a 99.5% uptime guarantee and a deep network of industry partners, we don't just provide a platform, we provide a foundation for your long-term digital growth. * * * Seller [Webshopmanager](https://www.g2.com/sellers/webshopmanager) Discussions [Web Shop Manager Community](https://www.g2.com/products/web-shop-manager/discuss) Languages Supported English, Spanish Overview by Nick Blaylock Show More ## Top-Rated Alternatives [ ![Dabadu XRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dabadu XRM") Dabadu XRM 5/5(129) ](https://www.g2.com/products/dabadu-xrm/reviews) [ ![CDK](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CDK") CDK 4/5(116) ](https://www.g2.com/products/cdk/reviews) [ ![Upstart Auto Retail](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Upstart Auto Retail") Upstart Auto Retail 4.8/5(34) ](https://www.g2.com/products/upstart-auto-retail/reviews) [ View All Alternatives ](https://www.g2.com/products/web-shop-manager/competitors/alternatives) ![Leah M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leah M.") LM Leah M. Owner Small-Business (50 or fewer emp.) 7/14/2021 "I skipped the Bandaids" 5/5 What do you like best about Web Shop Manager? I worked for a company that was determined to "save money" by not hiring a great company to build their site. They used a myriad of services that didnt work together, caused a ton of back end issues as well as frustration on the employee side and ultimately the consumer side. Literally nothing worked together. When I started my own online company I searched for the best company to give us what we need up front to eliminate the need to bandaid streamlining situations. With Web Shop Manager we went straight to the top. Their whole package works together seamlessly. The designers were easy to work with and the onboarding process for our information as well as products was extremely simple. Their storefront and backend are smart and intuitive. You don't feel like an idiot fumbling around to find stuff and in the event you can't figure it out, they have an entire index to look up your question which saves everyone a ton of time. Honestly you get the best bang for your buck here and all of the employees are top notch and super helpful. Review collected by and hosted on G2.com. What do you dislike about Web Shop Manager? The absolute only complaint I have is the search feature. Sometimes it has to be spot on to give you the results you want. However, I hear they are working on that so stay tuned. Review collected by and hosted on G2.com. What problems is Web Shop Manager solving and how is that benefiting you? Pick, pack and ship. Web presence that looks legit. All of our orders in one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Eszter D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eszter D.") ED Eszter D. Director Of Ecommerce Small-Business (50 or fewer emp.) 9/9/2021 "Great platform for automotive e-commerce" 5/5 What do you like best about Web Shop Manager? We have been with WSM for over 6 years and moved all our brands to this platform. They are experts when it comes to automotive e-commerce! We moved to the new Enterprise plan this year and we could not be happier with the dedicated customer service manager who is helping us constantly improving our site and marketing efforts. Review collected by and hosted on G2.com. What do you dislike about Web Shop Manager? We are excited to see more integrations (for example Sendlane) in the future so we can fully utilize e-commerce marketing solutions with WSM. Review collected by and hosted on G2.com. Recommendations to others considering Web Shop Manager: If customer service and tech help are important to you, WSM is a great choice! Review collected by and hosted on G2.com. What problems is Web Shop Manager solving and how is that benefiting you? The year-make-model lookup and search are very useful on the site helping customers with quickly finding the right products for their vehicle. The platform is highly customizable and mobile-friendly. Review collected by and hosted on G2.com. Show More 9/28/2021 Validated ReviewerSource: Organic CE Clayton E. CEO Small-Business (50 or fewer emp.) 6/11/2021 "WSM is most definitely one of the best decisions of my career!" 5/5 What do you like best about Web Shop Manager? I love how innovative they are, willing to help, the type of websites they design and how they truly are geared towards the customer. Review collected by and hosted on G2.com. What do you dislike about Web Shop Manager? WSM is expensive but they are very well worth it. Good things do not come cheap and they are well worth the price. Review collected by and hosted on G2.com. What problems is Web Shop Manager solving and how is that benefiting you? I am solving issues with having a poorly designed website prior to hiring webshop manager. After using WSM i have seen a very great increase in sales. Always remember it takes money to make money and they are willilng to work with you on your budget as long as they are allowed/able too. Having a bigger company on. your side most definitely has it's plus. you get a whole team of people to help you and you can sit back and run your site how you want. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ### There are not enough reviews of Web Shop Manager for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![Dabadu XRM Logo](https://images.g2crowd.com/uploads/product/hd_favicon/2d89dd30907a9826bc05381397dd25c1/dabadu-xrm.svg "Dabadu XRM Logo") Dabadu XRM 5.0 (129) Dabadu is revolutionizing the traditional, old-fashioned sales process of vehicle dealers by providing more efficient, secure, and sustainable platforms; technologically advancing the sales process. Dabadu XRM - this single platform outperforms more than 15 of the current industry-standard applications used by most dealerships today. It handles key services, including; lead management, all-encompassing communications, lender integrations, processing credit applications and maintaining inventory. ](https://www.g2.com/products/dabadu-xrm/reviews "Dabadu XRM")[ 2 ![CDK Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_89731116024b6de6f2666da73acf814e/cdk.jpg "CDK Logo") CDK 4.0 (116) CDK's Dealership Xperience platform is a cloud-first, secure software as a service (SaaS) platform that enables CDK to deliver what really matters to our dealers more rapidly while laying the groundwork for powerful long-term solutions. This new category of software is unmatched by our competition and is one that only CDK can deliver. Bolt-on solutions are hurting dealers due to rising costs, broken workflows and dealership turnover. Our open and integrated platform transforms how dealers sell and service cars and operate their businesses simply in a modern and digital world. The CDK Dealership Xperience also expands dealers’ business potential through an offering of advanced solution suites designed to integrate seamlessly with our Foundations Suite to accelerate performance. These suites within the Dealership Xperience are the Foundations Suite, Fixed Operations Suite, Modern Retail Suite, and Intelligence Suite. ](https://www.g2.com/products/cdk/reviews "CDK")[ 3 ![Upstart Auto Retail Logo](https://images.g2crowd.com/uploads/product/hd_favicon/f9c6b51c84bc37c88cdbd4ce7928bf0b/upstart-auto-retail.svg "Upstart Auto Retail Logo") Upstart Auto Retail 4.8 (34) A complete automotive digital retailing platform—completely within your control. 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By integrating seamlessly with dealership websites, ChatSmart facilitates real-time interactions between customers and dealership representatives, ensuring prompt responses to inquiries and fostering a more personalized shopping experience. Key Features and Functionality: - Inventory Sharing: Over 72% of customer chats pertain to vehicle inventory. ChatSmart allows dealerships to share vehicle specifications, images, and videos directly within the chat interface, providing customers with immediate access to detailed information. - LivePlays: This feature enables the launch of automated, customized chat experiences triggered by specific customer actions or targeted campaigns, leading to higher conversion rates. - Dynamic Greeters: ChatSmart employs advanced greeter technology that personalizes greetings based on customer behavior and intent, maximizing chat engagement. - Quick Replies: The platform offers short, targeted messages to guide customers efficiently toward desired outcomes. - Publisher: This tool delivers hyper-relevant offers to web visitors based on their unique behavior, enhancing lead conversion. - SMS Integration: Customers can seamlessly transition conversations from desktop to SMS, providing flexibility in communication channels. - Third-Party Integrations: ChatSmart integrates with platforms like Facebook Messenger and Google Analytics, allowing dealerships to connect with customers across multiple channels and track lead sources effectively. Primary Value and Solutions Provided: ChatSmart addresses the need for automotive dealerships to engage with online visitors effectively, converting casual browsers into potential buyers. By offering real-time, personalized communication, the platform enhances the customer experience, builds trust, and increases the likelihood of lead conversion. The integration of inventory sharing, automated chat experiences, and multi-channel communication ensures that dealerships can meet customers where they are, providing timely and relevant information. This comprehensive approach not only improves customer satisfaction but also drives higher-quality leads and boosts sales performance for dealerships. ](https://www.g2.com/products/gubagoo/reviews "Gubagoo")[ 7 ![PureCars Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ef990d7b7a7cad72f62af2546c896e26/purecars.png "PureCars Logo") PureCars 4.1 (11) PureCars combines marketing automation with business intelligence for more effective marketing campaigns. The platform delivers inventory and market insights while fueling better, data-driven decisions ](https://www.g2.com/products/purecars/reviews "PureCars")[ 8 ![Dealer Inspire Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_219bbcf7f44b4563bca444f6d85c9300/dealer-inspire.png "Dealer Inspire Logo") Dealer Inspire 4.5 (11) Dealer Inspire provides responsive design, schema, snippets, conversion rate optimization and ROI tracking. ](https://www.g2.com/products/dealer-inspire/reviews "Dealer Inspire")[ 9 ![Cox Automotive Digital Retailing Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9601a6f5236bc54f13d0b98b53124f1e/cox-automotive-digital-retailing.png "Cox Automotive Digital Retailing Logo") Cox Automotive Digital Retailing 3.9 (6) Cox Automotive Inc. makes buying, selling, owning and using vehicles easier for everyone. The global company’s more than 27,000 team members and family of brands, including Autotrader®, Clutch Technologies, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, 40,000 auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with annual revenues of nearly $20 billion. www.coxautoinc.com ](https://www.g2.com/products/cox-automotive-digital-retailing/reviews "Cox Automotive Digital Retailing")[ 10 ![Vyro Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_452b166564fedc67c5fa84502e1108e8/vyro-vyro.png "Vyro Logo") Vyro 5.0 (5) Vyro is the automotive digital retail platform built for the people actually responsible for online vehicle sales at the brand level — OEMs, distributors/importers, and multi-brand dealer groups — rather than single dealerships. Most tools in this category were designed for a single-rooftop dealership and then bolted onto manufacturer websites as an afterthought. Vyro was built the other way round: a unified, CI-compliant digital experience the OEM or distributor controls, with the inventory, finance, and dealer network plugged in underneath. The result is one platform for the entire online-to-showroom journey, rather than five systems stitched together. What's in the platform: • Dealer and brand websites with a built-in CMS — no separate agency rebuilds • Vehicle configurators with immersive 3D-style digital showroom experiences • Multi-channel lead capture routed to the right dealer in the right market • Live, accurate inventory listings across dealer networks • Integrated finance calculators and checkout — deposits, trade-ins, approvals • CRM with full customer journey visibility from first click to delivery • Reputation management, reviews, and after-sales touchpoints Who it's for: • OEMs standardising digital retail across multiple markets • Distributors and importers bringing new brands (EV, Chinese, specialist) into new countries • Multi-brand dealer groups operating 5–50 rooftops • Marketplace, subscription, and finance platforms in automotive Trusted by Commonwealth Bank of Australia, Lynk & Co, Polestar, and Farizon across Australia, New Zealand, APAC, and MENA, Vyro typically goes live in weeks rather than the multi-quarter timelines typical of legacy DMS and OEM website platforms. Where Vyro fits vs. the market: if Cox Automotive and Dealer Inspire are built for the US single-dealership buyer, and Virtual Yard is built for the Australian dealer-DMS buyer, Vyro is built for the distributor or OEM who needs one brand-level platform across every market and every dealer — with the flexibility to launch in a new country without rebuilding the stack. ](https://www.g2.com/products/vyro-vyro/reviews "Vyro") [Show More](#) ## Questions about Web Shop Manager? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Web Shop Manager ](https://www.g2.com/products/web-shop-manager/discussions/new) GU Guest User What is Web Shop Manager used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-web-shop-manager-used-for) [ View all Discussions ](https://www.g2.com/products/web-shop-manager/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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