1. [Home](https://www.g2.com/) 2. ... 3. [Visitor Identification Software](https://www.g2.com/categories/visitor-identification) 4. [Web Insights Discussions](https://www.g2.com/products/web-insights/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e98dda8266d6e7564630eca599b1c38f/web-insights.png "Product Avatar Image") ](/products/web-insights/reviews) [ Web Insights ](/products/web-insights/reviews) (12)4.0/5 Intelligent website visitor automation: The right opportunities, routed to your right team, at the right time. Fuel your business success with Web Insights. Engaged opportunities, delivered to your sales, marketing or account management teams, seamlessly and in real-time. Web Insights empowers your business to grow, by giving your team valuable intelligence to enable you to generate more sales, and drive revenue. 98% of your website visitors will never inquire with you. Our intelligent solution plugs directly into your existing systems, facilitating the automated routing of your website visitor information throughout your business, enabling you to capitalize on highly valuable opportunities, at the time that they are most engaged. Every business has a range of visitors to their website, each with a different requirement. Web Insights enables your business to automatically sort your website visitors by type, routing the opportunities to the right team ensuring that your website visitors receive the most relevant outreach to their requirements. With Web Insights, there is no need for vanilla, one-size-fits-all all communications – personalized communications relevant to each and every opportunity build stronger relationships, generate brand affinity and drive business revenues. Alert your teams in real-time when: Your existing customers return to your website - prime for upsell Your lapsed customers take a look at your website again - look to secure a win-back Prospects respond to your marketing campaigns by visiting your website or landing pages - new leads for your business A prospect already in your sales pipeline returns to your website - the perfect time to make contact Someone you were previously in sales talks with, visits your website again - a decision could be forthcoming Previously unknown potential buyers visit your website - fuel for your marketing teams Make contact at the time when it is most relevant to your buyers, when they are actively interested and looking at your website or online assets. Fully robust integrations mean that your team can work within the systems they are used to, our website visitor intelligence will automatically flow seamlessly, presenting the opportunities in real-time and enabling you to start valuable conversations, exceeding the expectations of your buyers every time. Show More * * * ### 27.0 Nps Score Already have Web Insights? ### All Web Insights Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is Web Insights used for? ](/discussions/what-is-web-insights-used-for) What is Web Insights used for? 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Answer a few questions to help the Web Insights community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fweb-insights%2Fdiscuss%3Fsmall_ask%3Dweb-insights) No