Mary C.
MC
Mary C.
office manager
Small-Business (50 or fewer emp.)
"Convenience at your fingertips!"
5/5
What do you like best about Weave?

The ability to text our patients after hours if needed. We feel like we never miss communication with them! Review collected by and hosted on G2.com.

What do you dislike about Weave?

We have no dislikes, we only wish every office we used personally for our own appointments would use it! Review collected by and hosted on G2.com.

Amber S.
AS
Amber S.
Office Manager
Small-Business (50 or fewer emp.)
"Easy and Effective!"
5/5
What do you like best about Weave?

It is a one-stop for all communication with patients. It is easy to use, we use it daily, and it allows me to contact patients outside of work as well with the same number. Review collected by and hosted on G2.com.

What do you dislike about Weave?

I don't know if there is anything I don't really like about Weave at this time. Review collected by and hosted on G2.com.

Jim S.
JS
Jim S.
DDs
Small-Business (50 or fewer emp.)
"System supports our team well"
4.5/5
What do you like best about Weave?

The texting platform is great. Getting feedback from patients is working well. Phone system is top of class Review collected by and hosted on G2.com.

What do you dislike about Weave?

Periodically goes dark, and customer support is not the best Review collected by and hosted on G2.com.

Valerie D.
VD
Valerie D.
Physical Therapist
Small-Business (50 or fewer emp.)
"Weave makes it easy to keep in contact with clients and maintain open communication."
5/5
What do you like best about Weave?

It works well between the online interface and the app. It's a one stop shop for phone calls, texts, faxes, emails. It makes it really easy to maintain communication lines between facilities and clients. The phone records make training an easier job and provide fantastic feedback. It's easy to download app on your personal phone and easy to use so that clinic number shows vs personal contact. Review collected by and hosted on G2.com.

What do you dislike about Weave?

Only able to route calls to 2 lines before transfers are sent to voicemail. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Office Manager"
5/5
What do you like best about Weave?

Very easy to communicate with patients. Easy to make appointments. Review collected by and hosted on G2.com.

What do you dislike about Weave?

Wording in different languages so patient can understand. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Convenient but Needs Flexibility for Patient Name Corrections"
4.5/5
What do you like best about Weave?

Helpful, and very easy to use. Doesn't t Review collected by and hosted on G2.com.

What do you dislike about Weave?

Doesn't let me fix patient's name if payment taken under wrong patient Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Love the voice mail transcripts!"
5/5
What do you like best about Weave?

I like the voice mail transcripts! this makes life much easier to quickly "see" the voice message and reply to them buy clicking on the phone icon, it automatically dials your patient! Review collected by and hosted on G2.com.

What do you dislike about Weave?

I don't like that I can not upload a script or take a picture of a script/document and send. It just shows a blank page, and will not send Review collected by and hosted on G2.com.

Babaru L.
BL
Babaru L.
Dentist
Small-Business (50 or fewer emp.)
"Weave makes the office running smoothly"
5/5
What do you like best about Weave?

Convenience when I’m not working in office Review collected by and hosted on G2.com.

What do you dislike about Weave?

The price of weave maybe. Hopefully I can get discount by referring other customers Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Easy to use and is a great way to help communicate with our patients."
5/5
What do you like best about Weave?

It's easy to set up for our needs as an office. Everyone is able to use it and our patients like the text reminders. Review collected by and hosted on G2.com.

What do you dislike about Weave?

Sometimes it doesn't show recent text received. We have to refresh multiple times to get them to show. Review collected by and hosted on G2.com.

Irene C.
IC
Irene C.
front office /billing
Small-Business (50 or fewer emp.)
"The phone system you have been waiting for"
5/5
What do you like best about Weave?

it is so easy to use I introduced it to our office about 2 yearsago and they all love it. easy to transfer our calls if we have a remote day. easy to text everyone and recieve pics if we need our patient insurance card. our faxes we wanted to stop using our printer, so much ink was waisted, electronic faxes was the way to go and I can save phone/fax numbers so we always know where it came from.it is so easy to download on your cell phone or computer. we use it everyday . its been rare but when I contact customer service they are on it and answer quick , you can even just chat online if needed Review collected by and hosted on G2.com.

What do you dislike about Weave?

the only issue is it does not intergrate with our emr and scheuling does not transfer over Review collected by and hosted on G2.com.