Ashley B.
AB
Ashley B.
OA
Small-Business (50 or fewer emp.)
"Nothing short of amazing!"
5/5
What do you like best about Weave?

Working in a healthcare office, weave has been amazing! With weave we are able to send texts and emails to patients, we can also send forms that they need to fill out. Things we haven't started using yet but will be soon is being able to fax and take payments through weave. Weave is VERY easy to uses, our staff use it on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Weave?

So far we have had no downsides. Any issues we have had have been solved in a timely manner. Review collected by and hosted on G2.com.

Molly D.
MD
Molly D.
Front Desk Manager
Small-Business (50 or fewer emp.)
"Weave works wonders for our office!"
5/5
What do you like best about Weave?

Weave is very user friendly and has a ton of features from text options, scheduling options and many more. The customer support is also quick and efficient. It makes it very easy to manage calls, text and communicating with patients and throughout the office. As a manager, the analytics are an amazing feature to keep a pulse on the practice. Review collected by and hosted on G2.com.

What do you dislike about Weave?

Sometimes but very rarely it freezes and we will need to restart the appt. Review collected by and hosted on G2.com.

ML
maricela l.
Accounts Receivable
Small-Business (50 or fewer emp.)
"Fast Patient Contact, But Updates Can Be Glitchy—More Training Needed"
5/5
What do you like best about Weave?

I love weave and the ability to contact with patients quickly. Review collected by and hosted on G2.com.

What do you dislike about Weave?

the new updates tend to be glitchy. I wish there were seminars to train to see the full capabilities. Review collected by and hosted on G2.com.

Kody C.
KC
Kody C.
Optometric Technician
Small-Business (50 or fewer emp.)
"Great for interoffice communication!"
4/5
What do you like best about Weave?

Very easy to use & a great tool to integrate into your office! Review collected by and hosted on G2.com.

What do you dislike about Weave?

Notifications for team messaging are occasionally glitchy/don't appear, but for the most part no problems! Review collected by and hosted on G2.com.

Lisa H.
LH
Lisa H.
Marketing
Small-Business (50 or fewer emp.)
"Connected"
5/5
What do you like best about Weave?

I love how easy it makes staying connected with clients- texts, calls, reminders, all in one place. Review collected by and hosted on G2.com.

What do you dislike about Weave?

It can be a bit overwhelming at first- there are so many features and not all of them are super intuitive right away. Review collected by and hosted on G2.com.

JP
Jason P.
CEO
Mid-Market (51-1000 emp.)
"What an improvement!"
5/5
What do you like best about Weave?

It has been a significant improvement from our previous vendor in ease of use, AI integration, and workflows for our business. Integration with our EMR and the ability to follow up with patients consistently has been great. Review collected by and hosted on G2.com.

What do you dislike about Weave?

Changing or setting up the phone tree and being able to do so for multiple locations is cumbersome and requires extensive time on the phone with Weave customer service to do. Review collected by and hosted on G2.com.

Elizabeth W.
EW
Elizabeth W.
Front desk
Small-Business (50 or fewer emp.)
"Quick Answers Make Up for sometimes Confusing Settings"
5/5
What do you like best about Weave?

The ease of getting questions answered is great! Customer Service is top notch! Review collected by and hosted on G2.com.

What do you dislike about Weave?

Can sometimes be confusing to change settings, but the ease of getting questions answered makes it all worth it. Review collected by and hosted on G2.com.

RB
rebecca b.
Dental assistant
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Exceptional Accessibility Enhances the Experience"
4/5
What do you like best about Weave?

The accessibility and ways we can communicate with patients Review collected by and hosted on G2.com.

What do you dislike about Weave?

The pop ups everytime a message happens, would like a way to get rid of that Review collected by and hosted on G2.com.

EC
emily c.
Admin Assistant
Mid-Market (51-1000 emp.)
"Flexible and User-Friendly, Effortless to Navigate"
5/5
What do you like best about Weave?

I like the flexibility and user friendliness, very easy to use and navigate! Review collected by and hosted on G2.com.

What do you dislike about Weave?

I would appreciate it if there were more options for personalization accommodations. Review collected by and hosted on G2.com.

SR
Sonia R.
Bilingual office administrator
Small-Business (50 or fewer emp.)
"Weave-Dental Office"
5/5
What do you like best about Weave?

How user friendly it is. Easy to use, and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Weave?

Having more Spanish options for those who need it. Some of the translation doesn't translate correctly Review collected by and hosted on G2.com.