AB

Angela B.

Business Manager

Small-Business (50 or fewer emp.)

4/27/2021

"Business Manager"

5/5

What do you like best about Waystar?

We like Waystar as it is easy to use for verifications and reports. Example - when using for checking for active insurance coverage - will have results almost instantaneous. We also use Waystar for checking payments and printing electronic EOBs. Review collected by and hosted on G2.com.

What do you dislike about Waystar?

Limitations on insurance payor information. Waystar shows that a patient is covered but does not give always give accurate account info for the payor - for example, a patient having Forward health / BadgerCare shows having active coverage in Waystar. However, the payor we need to bill / load insurance under in our EMR system, such as Security Health Medicaid, is not indicated. Review collected by and hosted on G2.com.

Recommendations to others considering Waystar:

Great product - we use it daily but have limited payors. This resource will improve and continue to expand over time / with use. We also use Waystar for claims submissions, checking payments, printing electronic EOBs, and it is always accurate. Review collected by and hosted on G2.com.

What problems is Waystar solving and how is that benefiting you?

Problems: identifying correct payors and which companies are loaded / others that are not. Benefits: having one place to verify - MOST of the insurance coverages through. Convenience is a big plus. Review collected by and hosted on G2.com.

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Rating Updated (8/25/2021)
Current UserValidated ReviewerIncentivizedSource: Seller invite

See what 116 reviewers think of Waystar

4.4 out of 5 · Verified reviews from real users

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