Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"AR Specialist"
4.5/5
What do you like best about Waystar?

that I can re-submit a corrected claim through Waystar Review collected by and hosted on G2.com.

What do you dislike about Waystar?

not much, I find the site very user friendly. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Claim solutions"
4/5
What do you like best about Waystar?

Ease of searching for all claims submitted. Review collected by and hosted on G2.com.

What do you dislike about Waystar?

Some payers do not send claim responses. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Medical biller"
5/5
What do you like best about Waystar?

Claims correction option, is easy for us to edit Review collected by and hosted on G2.com.

What do you dislike about Waystar?

Eligibility is not in option on my page need to be added Review collected by and hosted on G2.com.

MB
Misty B.
Billing manager
Small-Business (50 or fewer emp.)
"WayStar review"
4.5/5
What do you like best about Waystar?

The ease of using the on-line dashboard. Review collected by and hosted on G2.com.

What do you dislike about Waystar?

Having to click through messages when I first login. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Very good support service"
4/5
What do you like best about Waystar?

Using the claim status application helps free up time for follow-up associates to be able to focus on claims that need more attention. The excellent support team that we work with. Review collected by and hosted on G2.com.

What do you dislike about Waystar?

Since we have some facilities in 2 different systems, not all the same rules apply and can't control more of what we need in the one system. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Easy to use"
4.5/5
What do you like best about Waystar?

Ability to change all aspects of the claims per each insurance requirements and billing secondary. Review collected by and hosted on G2.com.

What do you dislike about Waystar?

Issues with login that have not been resolved. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"I Love The Service"
5/5
What do you like best about Waystar?

The Reliability of the product gives me confidence that our claim go and return in a timely manner Review collected by and hosted on G2.com.

What do you dislike about Waystar?

Downloading to my EMR- NEXTGEN. I wish I had the capability to do that Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Collections made easier"
5/5
What do you like best about Waystar?

EOBs layout is excellent. Its also easy to edit and resubmit claims in Waystar. Review collected by and hosted on G2.com.

What do you dislike about Waystar?

It doesn't give further claim status. The furthest Waystar can tell is that claim has been accepted for processing. After that the next thing is an EOB from payer. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Billing Manager"
5/5
What do you like best about Waystar?

Dashboards are very easy to use. When putting in a ticket, customer service is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Waystar?

There is nothing that I dislike about Waystar. Review collected by and hosted on G2.com.

Peggy J.
PJ
Peggy J.
Small-Business (50 or fewer emp.)
"Great clearinghouse!"
5/5
What do you like best about Waystar?

It is user friendly, with many options to get information and great customer service. Review collected by and hosted on G2.com.

What do you dislike about Waystar?

It sometimes locks up and will not let me archive and download payments but this is not a consistent issue. Review collected by and hosted on G2.com.