--- title: Waybeo Reviews meta_title: 'Waybeo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Waybeo works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 1 scale: '5' date_modified: '2026-06-08' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Waybeo Reviews **Vendor:** VBHC **Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) **Average Rating:** 4.0/5.0 **Total Reviews:** 1 ## About Waybeo Waybeo is an Inbound phone lead acceleration platform with Call tracking and analytics. ## Waybeo Reviews ### 1. Functional service with a lot of customizability **Rating:** 4.0/5.0 stars **Reviewed by:** Ashish T. | General Manager, Digital Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2021 **What do you like best about Waybeo?** We signed up with Waybeo for a simple requirement - generating virtual numbers that would capture caller details and sync into our CRM while parallely connecting to our call center. As we continued to use it, a host of new use cases started coming up - capturing campaign details, sources, UTM parameters, placing hidden fields - and the Waybeo team was able to develop each of these and make them available quickly and painlessly integrate into our systems. The team's responsive and quick to correct any issues that arise; accessible, well-trained on product, and open to co-developing the product in line with our roadmaps and requirements. **What do you dislike about Waybeo?** The biggest problem (which is not so big) we have faced is on PII security. When a number is captured, it is stored as an unencrypted value, so could potentially be visible to all salesforce users. This is controllable with access permissions, but could remain a potential weakness - not so much a Waybeo problem as much as it's a Salesforce one, but this remains a factor to keep in mind when integrating. **What problems is Waybeo solving and how is that benefiting you?** Main problem solved is enabling an easily usable channel for mobile users. With the bulk of traffic coming on mobile, typical lead forms don't work - cumbersome and hard to use on small mobile screens. Keeping a simple 'click-to-call' option makes lead generation simple for users and efficient. We've seen a typical 4x performance in leads on Waybeo compared to web forms. ## Waybeo Discussions - [What is Waybeo used for?](https://www.g2.com/discussions/what-is-waybeo-used-for) - [View Waybeo pricing details and edition comparison](https://www.g2.com/products/waybeo/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+17%3A24%3A48+-0500&secure%5Bsession_id%5D=42593a2c-e5a2-4856-ad6b-7ae637262085&secure%5Btoken%5D=93f524553df2025c9394b78c011af2c26f43bd14bc747e825f62b509a51bea05&format=llm_user) ## Waybeo Features **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Phone Number Management** - Local Phone Numbers - Toll-Free Numbers - Port Existing Numbers **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Tracking** - Visitor & Keyword Tracking - Dynamic Number Insertion - Multi-Channel Call Attribution - Activity Tracking - Conversion Tracking - ROI Tracking **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Analytics** - Call Data - Call Recording - Advanced Reporting - Conversation Intelligence - Real-Time Reporting **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking - AI/Machine Learning **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Call Routing** - IVR - Call Scheduling - Geo-Routing - Call Routing **Administration** - Martech Integrations - Privacy, Security, and Compliance - Performance and Reliability **Agentic AI - Inbound Call Tracking** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Computer Telephony Integration **Additional Functionality** - Activity Dashboard - Campaign Analytics - Automatic Call Distribution - Lead Capture - Real-Time Analytics - API - CRM - Call List Management - Real-Time Monitoring - Campaign Management - Voice Mail - Call Scoring - Call Whispering - Data Import/Export - Generative AI - Multi-Campaign - Call Tracking Metrics - Monitoring - Lead Generation - AI Copilot - Call Transcription - Call Center Management - Predictive Dialer - Lead Management - Customizable Reports - Contact Management - Caller ID - Auto-Dialer - Call Disposition - Performance Management - Call Scripting - Lead Qualification - Call Transfer - Reporting & Statistics - Alerts/Notifications - Call Monitoring ## Top Waybeo Alternatives - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,742 reviews) - [800.com](https://www.g2.com/products/800-com/reviews) - 4.7/5.0 (1,012 reviews) - [CTM](https://www.g2.com/products/ctm-ctm/reviews) - 4.5/5.0 (727 reviews)