Ilensysit .
I
Ilensysit .
IT Manager
Mid-Market (51-1000 emp.)
"IT Ticketing is very helpful for segregating the issues"
5/5
What do you like best about Wavity Help and Service Desk?

IT Ticketing tool and asset management and change management Review collected by and hosted on G2.com.

What do you dislike about Wavity Help and Service Desk?

HR Tool and accounts needs to have more options Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"It Ticketing"
5/5
What do you like best about Wavity Help and Service Desk?

It ticketing and notification management is good Review collected by and hosted on G2.com.

What do you dislike about Wavity Help and Service Desk?

None as of now, it ticketing, tracking and approval is very good Review collected by and hosted on G2.com.

AG
Anubhav G.
Technical Lead - Mechanical Design
"Wavity is preferred when customized"
4/5
What do you like best about Wavity Help and Service Desk?

Ticket management and Leave management are the best Review collected by and hosted on G2.com.

What do you dislike about Wavity Help and Service Desk?

Cost and long routing of processes & approvals Review collected by and hosted on G2.com.

BG
Bindu G.
Director
Mid-Market (51-1000 emp.)
"Great tool for IT help desk & ticketing needs"
4.5/5
What do you like best about Wavity Help and Service Desk?

Wavity was onboarded to replace our expensive IT help desk. We had a very smooth transition from our old application. We were able to quickly customize the application the way we needed it without requiring any assistance. I can work from my phone just as easily as my desktop. Wavity has amazing customer support. Review collected by and hosted on G2.com.

What do you dislike about Wavity Help and Service Desk?

So far everything seems to be working fine. Looking forward to Wavity's Outlook integration. Review collected by and hosted on G2.com.