--- title: Wavity Help and Service Desk Reviews meta\_title: 'Wavity Help and Service Desk Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 34 reviews by the users' company size, role or industry to find out how Wavity Help and Service Desk works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 34 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Wavity Help and Service Desk Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Wavity Help and Service Desk but has limited features. Are you part of the Wavity Help and Service Desk team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Wavity’s Modern, Easy to Use, Maintain and Operate Help and Service Desk Solution can be used by Organizations of all sizes – whether you are a small organization using spreadsheets and ad-hoc homegrown solutions or solutions from the big guys. It is particularly well suited for Business Process Outsourcing (BPO) organizations since it offers the ability to offer the unique functionality needed by each customer and is cost effective. This is made possible by our Zero Code Application Designer and wBots – our RPA (Robotic Powered Automation) tools. Our Analytics engine gives you actionable metrics - in real time - as defined by you! Our radical pricing model is guaranteed to reduce your SaaS spend. * * * Seller [Wavity](https://www.g2.com/sellers/wavity-945dce21-f871-40dc-a74f-77400146c1aa) Discussions [Wavity Help and Service Desk Community](https://www.g2.com/products/wavity-help-and-service-desk/discuss) Solution Type All-in-One Overview by Alekhya k Show More ## Pricing Pricing provided by Wavity Help and Service Desk. ### Standard $12.00 1 Agent Per Month ### Professional $25.00 1 Agent Per Month [ View More Pricing Information ](https://www.g2.com/products/wavity-help-and-service-desk/pricing) ## Top-Rated Alternatives [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,019) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Atera](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atera") Atera 4.6/5(1,245) ](https://www.g2.com/products/atera/reviews) [ ![Zoho Desk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho Desk") Zoho Desk 4.4/5(7,834) ](https://www.g2.com/products/zoho-desk/reviews) [ View All Alternatives ](https://www.g2.com/products/wavity-help-and-service-desk/competitors/alternatives) ## User Insights Average based on 34 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Wavity Help and Service Desk Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workato ](https://www.g2.com/products/workato/reviews) Show More ![Ilensysit .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ilensysit .") I Ilensysit . IT Manager Mid-Market (51-1000 emp.) 12/6/2022 "IT Ticketing is very helpful for segregating the issues" 5/5 What do you like best about Wavity Help and Service Desk? IT Ticketing tool and asset management and change management Review collected by and hosted on G2.com. What do you dislike about Wavity Help and Service Desk? HR Tool and accounts needs to have more options Review collected by and hosted on G2.com. What problems is Wavity Help and Service Desk solving and how is that benefiting you? Mainly about the issue handly in IT Ticketing tool. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Mechanical or Industrial Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mechanical or Industrial Engineering") UM Verified User in Mechanical or Industrial Engineering Mid-Market (51-1000 emp.) 12/27/2022 "It Ticketing" 5/5 What do you like best about Wavity Help and Service Desk? It ticketing and notification management is good Review collected by and hosted on G2.com. What do you dislike about Wavity Help and Service Desk? None as of now, it ticketing, tracking and approval is very good Review collected by and hosted on G2.com. What problems is Wavity Help and Service Desk solving and how is that benefiting you? It ticketing Review collected by and hosted on G2.com. Show More 1/4/2023 Current UserValidated ReviewerSource: Organic AG Anubhav G. Technical Lead - Mechanical Design 12/22/2022 "Wavity is preferred when customized" 4/5 What do you like best about Wavity Help and Service Desk? Ticket management and Leave management are the best Review collected by and hosted on G2.com. What do you dislike about Wavity Help and Service Desk? Cost and long routing of processes & approvals Review collected by and hosted on G2.com. What problems is Wavity Help and Service Desk solving and how is that benefiting you? Provides quick responses on the tickets and escalations Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic BG Bindu G. Director Mid-Market (51-1000 emp.) 5/27/2022 "Great tool for IT help desk & ticketing needs" 4.5/5 What do you like best about Wavity Help and Service Desk? Wavity was onboarded to replace our expensive IT help desk. We had a very smooth transition from our old application. We were able to quickly customize the application the way we needed it without requiring any assistance. I can work from my phone just as easily as my desktop. Wavity has amazing customer support. Review collected by and hosted on G2.com. What do you dislike about Wavity Help and Service Desk? So far everything seems to be working fine. Looking forward to Wavity's Outlook integration. Review collected by and hosted on G2.com. What problems is Wavity Help and Service Desk solving and how is that benefiting you? Switching to this great ticketing tool, saved us more money, and allowed us to be more productive against our SLAs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Wavity Help and Service Desk? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Wavity Help and Service Desk ](https://www.g2.com/products/wavity-help-and-service-desk/discussions/new) GU Guest User What is Wavity Help and Service Desk used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-wavity-help-and-service-desk-used-for) [ View all Discussions ](https://www.g2.com/products/wavity-help-and-service-desk/discuss) ## Pricing Options Pricing provided by Wavity Help and Service Desk. ### Standard $12.00 1 Agent Per Month ### Professional $25.00 1 Agent Per Month ### Premium $40.00 1 Agent Per Month [ View More Pricing Information ](https://www.g2.com/products/wavity-help-and-service-desk/pricing) ##### ##### Wavity Help and Service Desk Features Platform Mobile User Support Customization User, Role, and Access Management Ticket and Case Management Ticket Creation User Experience Ticket Response User Experience Workflow Communication Channels Customer Portal Email to Case [ View More Features ](https://www.g2.com/products/wavity-help-and-service-desk/features) ##### Categories on G2 [Help Desk](https://www.g2.com/categories/help-desk)[IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) ##### Explore More [Which healthcare integration engines avoid steep learning curves for teams without InterSystems ecosystem experience?](https://www.g2.com/discussions/which-healthcare-integration-engines-avoid-steep-learning-curves-for-teams-without-intersystems-ecosystem-experience)[Top robotic process automation tools for startups](https://www.g2.com/discussions/top-robotic-process-automation-tools-for-startups)[Best digital platform to improve customer journey](https://www.g2.com/discussions/best-digital-platform-to-improve-customer-journey) [What is the best earned wage access software for a mid-size company that wants fast employee payouts without waiting for a full payroll cycle to close?](https://www.g2.com/discussions/what-is-the-best-earned-wage-access-software-for-a-mid-size-company-that-wants-fast-employee-payouts-without-waiting-for-a-full-payroll-cycle-to-close)[Which museum management platforms remain reliable during peak usage and high demand periods?](https://www.g2.com/discussions/which-museum-management-platforms-remain-reliable-during-peak-usage-and-high-demand-periods)[Pros and Cons Details](https://www.g2.com/products/wavity-help-and-service-desk/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)