--- title: Wavetec Reviews meta\_title: 'Wavetec Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 32 reviews by the users' company size, role or industry to find out how Wavetec works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 32 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Wavetec Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Wavetec but has limited features. Are you part of the Wavetec team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Wavetec is a multinational technology company, dedicated to the design, development, manufacturing, and implementation of Customer Flow Management & Self-Service solutions oriented to manage and improve the customer journey in banks, capital markets, healthcare, retail stores & more. In addition, Wavetec provides cutting-edge display technologies for Stock & Commodity Exchanges worldwide. The company is successfully operating as a global leader in Financial Market Displays installed at more than 35 leading stock exchanges around the world. More than 150 Enterprise clients, over 500 SME clients, and Government agencies across the world have benefited from a range of high-tech solutions offered by the organization. Wavetec consists of vast experience in transforming customer service areas of diverse industries: - Stock exchanges - Telecommunications - Brokerage houses - Airlines - Mass transit - Retail - Banks - Entertainment, and - Healthcare As an emerging tech-giant, Wavetec is known for its specialized solutions: Financial Market Displays: Dynamic indoor and outdoor LED displays for banks and financial institutions add extra value by promoting available facilities to the general public and to institutions at large. Also, high-quality stock displays and information screens help drive capital markets. Video Walls: Scalable, customizable, and large media-rich displays for an extravagant experience. It is mainly a large visualization surface consisting of multiple screens to give a dynamic and high-detailed representation. It benefits the users to stay informed and also drives profitability for the business. Queue Management Systems: Organize, Engage and Measure wait times to improve customer experience solutions. Banks, retail stores, hospitals, and government institutions transform the customer experience with advanced virtual queuing and whatsApp queuing management solutions. Customer Feedback Solutions: Opinionplus extracts and understands customer experience to help develop a customer-centric business. With the real-time feedback received, businesses can take the right action and elevate customer experience accordingly. WhatsApp Chatbot: Communicate with customers on their favorite platform. The chat interface enables you to respond automatically and simulates a human conversation on WhatsApp. It helps keep your customers engaged and connected. Appointment solutions: Onboarding made easy with web and whatsapp appointments. With online appointment solutions, businesses can organize the process for customers. Customers can connect from anywhere, and book, check in, reschedule and cancel appointments seamlessly. Digital Signage: Rich media displays, informative LED visual, digital signage solutions, and visitor guidance-oriented technological initiatives to keep the customers informed. Ranges from slim designed units to outdoor digital signage, digital signages create a memorable experience for customers at key-touch points. Self-Service Kiosks: Convenient and flexible solution for account opening, cheque depositing, and SIM dispensing. SSK lets customers find quick answers to their questions and perform tasks themselves. It is a cost-effective solution for businesses to serve customers. Spreading its wings across the world, Wavetec has established a global footprint of regional offices in Barcelona, Dubai, Mexico, Karachi, Nairobi, Riyadh, Santiago, and Peru. * * * Seller [Wavetec](https://www.g2.com/sellers/wavetec-5643cf3d-189b-42f2-9e18-732a868b978d) Discussions [Wavetec Community](https://www.g2.com/products/wavetec/discuss) Languages Supported Afrikaans, Arabic, Azerbaijani, Bengali, German, English, French, Hebrew, Italian, Portuguese, Russian, Spanish, Tajik Solution Type All-in-One Overview by Wavetec Marketing Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/wavetec/pricing) ## Top-Rated Alternatives [ ![Waitwhile](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Waitwhile") Waitwhile 4.9/5(342) ](https://www.g2.com/products/waitwhile/reviews) [ ![Text-Em-All](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Text-Em-All") Text-Em-All 4.8/5(823) ](https://www.g2.com/products/text-em-all/reviews) [ ![Acuity Scheduling](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Acuity Scheduling") Acuity Scheduling 4.6/5(410) ](https://www.g2.com/products/acuity-scheduling/reviews) [ View All Alternatives ](https://www.g2.com/products/wavetec/competitors/alternatives) ## User Insights Average based on 32 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) JS Jordanna S. Airport Operations Officer Enterprise (\> 1000 emp.) 5/16/2025 "Wavetec Fits all of SMF's Security and Access Control Office Queueing System's Needs!" 5/5 What do you like best about Wavetec? Customers and staff members are thrilled to have a product that offers online appointments and a virtual ticketing system. Additionally, the ease of the system, including the dashboard and reporting mechanisms, has been awesome! The SMS notification system has also been a great help since the office has a smaller waiting area, and the customers and staff love it. Wavetec also provides great customer support and responds to inquiries within minutes! Special requests and other inquiries are always addressed, and we truly appreciate the support. Review collected by and hosted on G2.com. What do you dislike about Wavetec? I will be honest and admit that the self-install option was not optimal for our operations as we did not have the appropriate or available resources to deploy the systems as desired. As a result, our limited IT resources required additional coordination which extended the installation process and timeline. Review collected by and hosted on G2.com. What problems is Wavetec solving and how is that benefiting you? The Security and Access Control Office at SMF needed an upgraded queuing system that would offer same-day appointments (with the ability to expand) a virtual ticketing system, and text notification abilities. The system needed to also needed to keep track of the data but we need to keep it simple. Wavetec is doing all of that and more. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AM Amy M. Director of Financial Aid & Veterans Financial Services Mid-Market (51-1000 emp.) 1/31/2025 "Excellent customer service and quick response times" 4.5/5 What do you like best about Wavetec? The support team is excellent. Very fast responses and quick turnarounds with product requests and inquiries. For the most part they have been able to deliver a product that meets the needs for our business. Review collected by and hosted on G2.com. What do you dislike about Wavetec? Less than once a month we may lose a certain functionality of the product and I have to contact support. The issue is typically resolved that same day. Review collected by and hosted on G2.com. What problems is Wavetec solving and how is that benefiting you? Wavetec helps us manage our line and provides texts to our customers regarding the status of their position. We also are able to send a follow up survey after service has been delivered. The reporting analytics are very hepful and fit our needs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 2/10/2025 "Simple and effective!" 5/5 What do you like best about Wavetec? The Wavetec team provides great support and a simple solution to our line queue needs! Review collected by and hosted on G2.com. What do you dislike about Wavetec? While support has been great sometimes time differences can be a bit of a challenge. That is not a hindrance to the product. Review collected by and hosted on G2.com. What problems is Wavetec solving and how is that benefiting you? Allowing our cashiers to queue the next customer both visually and with audio to enhance our customer experience. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic TW Ty W. Patient Access Manager Mid-Market (51-1000 emp.) 5/23/2024 "Great communication. good product" 4.5/5 What do you like best about Wavetec? Wavetec helps us keep track of how many patients we see and also our patient wait time. Review collected by and hosted on G2.com. What do you dislike about Wavetec? Having to reboot the system multiple times when there is a connectivity issue. Only 1 person is able to login in to a counter and if that person is still logged in, no one else can login in on that particular counter. Review collected by and hosted on G2.com. What problems is Wavetec solving and how is that benefiting you? Wavetec how us keep track of how many patients we see a day. It also helps us ensue each patient is seen in a timely manner. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Rachel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel S.") RS Rachel S. Mid-Market (51-1000 emp.) 5/15/2024 "Great Line Queue System" 5/5 What do you like best about Wavetec? The Wavetec system greatly reduced wait time for our customers. It is easy to use, and has made the line queue process in our store much more efficient. The entire team is extremely helpful getting our system up and running smoothly! Review collected by and hosted on G2.com. What do you dislike about Wavetec? We had a tech issue getting our personalized content up and running in the beginning, but the support team was amazing and helpful in getting the content working! Review collected by and hosted on G2.com. What problems is Wavetec solving and how is that benefiting you? Wavetec is helping our store lines run efficiently Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 5/14/2024 "EASY TO IMPLEMENT. QUICK TO RESPOND TO ISSUES, VERY EASY TO WORK WITH THE IMPLEMENTATION TEAM" 5/5 What do you like best about Wavetec? Ease of use. Team loves it. Very customizable Review collected by and hosted on G2.com. What do you dislike about Wavetec? So far the tool meets the needs of our organization. I do not have any dislikes at the moment Review collected by and hosted on G2.com. What problems is Wavetec solving and how is that benefiting you? Tracking our volume and types of patients as well as time studies and able to identfy who is in the lobby so we can manage the patient flow better Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Muhammad O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muhammad O.") MO Muhammad O. Residential Engineer International Trade and Development Enterprise (\> 1000 emp.) 9/13/2023 "Simplifying Business with Great Service!" 5/5 What do you like best about Wavetec? Well established and reputable technology company that has made significant contributions to our company in Saudi Stock Exchange (Tadawul) . Its continuous innovation, global presence, and diverse product portfolio demonstrate its commitment to meeting the evolving needs of its customers. Phenomenal company to provide the best QMS / KIOSK Services / LED Display Solutions so far. Highly recommended and quite happy to work with them. Review collected by and hosted on G2.com. What do you dislike about Wavetec? Honestly, Until now we haven't faced any problems or dislike about Wavetec, Their technical team/solutions are quite authentic and they do their best to fullfil the requirement/services to be fixed in their notice period of time. Review collected by and hosted on G2.com. What problems is Wavetec solving and how is that benefiting you? Wavetec offers a diverse range of products catering to various sectors, including banking, retail, healthcare, and entertainment. From digital signage and queue management systems to self-service kiosks, Wavetec provides comprehensive solutions to address clients' needs efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AF Alberto F. Small-Business (50 or fewer emp.) 10/4/2023 "Excellent customer experience solution" 5/5 What do you like best about Wavetec? It is a global technology company specializing in customer experience solutions, including queue management systems, digital signage, and self-service kiosks. Their solutions are easy to use, easy to implement, and integrate with third parties. Review collected by and hosted on G2.com. What do you dislike about Wavetec? We really like Wavetec's solution, we have no observations regarding it. Review collected by and hosted on G2.com. What problems is Wavetec solving and how is that benefiting you? 1. Reduction of waiting times. 2. Improvement of efficiency in service offices. 3. Enhanced customer experience. 4. Data collection. 5. Customer personalization and segmentation. 6. Management of demand peaks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Héctor D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Héctor D.") HD Héctor D. Small-Business (50 or fewer emp.) 7/6/2023 Business partner of the seller or seller's competitor, not included in G2 scores. "Great Solution" 5/5 What do you like best about Wavetec? Ease of use, speed of implementation, speed of coming out with new versions and very simple and fast geographic replication. Short time to market to improve the customer experience. Good remote and on-site support. The Wavetec team is highly competitive. Review collected by and hosted on G2.com. What do you dislike about Wavetec? I think it is still possible to improve the integration with call center platforms and the functionality they have, such as including CRM functions or call routing, chat or video Review collected by and hosted on G2.com. What problems is Wavetec solving and how is that benefiting you? The Wavetec platform solves the management of shifts and appointments simply and quickly. Its ease of integration into applications is very valuable since it allows the integration of different media; there are practically no limits. It helps us solve customer, staff or even supplier counts. In addition to integrating platforms commonly used by almost any user. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Muhammad Ahsan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muhammad Ahsan K.") MK Muhammad Ahsan K. Resident Engineer Mid-Market (51-1000 emp.) 9/13/2023 "By allowing customers to use their time in a more efficient manner," 4.5/5 What do you like best about Wavetec? Customized solution as per customer needs. Review collected by and hosted on G2.com. What do you dislike about Wavetec? There is nothing to dislike Wavetec offers state of the art - simple to use queue management Review collected by and hosted on G2.com. What problems is Wavetec solving and how is that benefiting you? Queue managements helps us to Managing customers. Feedback helps us to improve our services Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Wavetec? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Wavetec ](https://www.g2.com/products/wavetec/discussions/new) GU Guest User • Last activity over 3 years ago What does wavetec do? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-does-wavetec-do) GU Guest User • Last activity over 3 years ago How does a queuing system work? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-does-a-queuing-system-work) [ View all Discussions ](https://www.g2.com/products/wavetec/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/wavetec/pricing) Wavetec Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a8562cf922ba5a503f1e3644215853e8/waitwhile.png "Product Avatar Image") Waitwhile 4.9/5(342) [ Compare Now ](https://www.g2.com/compare/waitwhile-vs-wavetec) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_914775f30a5467d594861fd1d76b0974/qminder.png "Product Avatar Image") Qminder 4.6/5(248) [ Compare Now ](https://www.g2.com/compare/qminder-vs-wavetec) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8d88f1fd57bf90b1a213e5ed4b019599/qmatic.png "Product Avatar Image") Qmatic 3.9/5(25) [ Compare Now ](https://www.g2.com/compare/qmatic-vs-wavetec) ##### ##### Wavetec Features Customer Support SMS Updates VIP Settings Multilanguage Support Reporting and Analytics Customer Information Predictive Analytics Clerk Performance Reports Hardware Proprietary Hardware Hardware Agnostic Digital Signage [ View More Features ](https://www.g2.com/products/wavetec/features) ##### Categories on G2 [Digital Signage](https://www.g2.com/categories/digital-signage)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Online Appointment Scheduling](https://www.g2.com/categories/online-appointment-scheduling) [Digital Signage](https://www.g2.com/categories/digital-signage)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Online Appointment Scheduling](https://www.g2.com/categories/online-appointment-scheduling)[Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management)[Appointment Reminder](https://www.g2.com/categories/appointment-reminder)[Queue Management](https://www.g2.com/categories/queue-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [MongoDB Atlas vs CouchDB for a startup: which is worth the operational overhead of self-hosting?](https://www.g2.com/discussions/mongodb-vs-couchdb-vs-firebase-for-a-startup-which-is-worth-the-operational-overhead-of-self-hosting-versus-a-managed-service)[Is CCleaner worth it as a disk cleanup solution for an IT manager who needs enterprise-grade cleanup with centralized control, or does WinZip System Utilities Suite cover more ground for teams managing multiple machines?](https://www.g2.com/discussions/is-ccleaner-worth-it-as-a-disk-cleanup-solution-for-an-it-manager-who-needs-enterprise-grade-cleanup-with-centralized-control-or-does-winzip-system-utilities-suite-cover-more-ground-for-teams-managing-multiple-machines%20)[What's the best generative AI platform for app development](https://www.g2.com/discussions/what-s-the-best-generative-ai-platform-for-app-development) [Which digital advertising intelligence platforms are worth using for a mid-market agency managing multiple client accounts that needs competitive benchmarking across all of them in one view?](https://www.g2.com/discussions/which-digital-advertising-intelligence-platforms-are-worth-using-for-a-mid-market-agency-managing-multiple-client-accounts-that-needs-competitive-benchmarking-across-all-of-them-in-one-view%20)[What's the best software for managing team passwords](https://www.g2.com/discussions/top-enterprise-password-managers-what-s-worked-best-at-scale)[Pros and Cons Details](https://www.g2.com/products/wavetec/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)