1. [Home](https://www.g2.com/) 2. ... 3. [Help Desk Software](https://www.g2.com/categories/help-desk) 4. [Watermelon Discussions](https://www.g2.com/products/watermelon/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_42245f47c495e4f3bddf101cd24caf2b/watermelon.png "Product Avatar Image") ](/products/watermelon/reviews) [ Watermelon ](/products/watermelon/reviews) (98)4.5/5 Watermelon is the most user-friendly conversational AI platform to automate conversations, no coding required. Cut down your workload by linking service channels. Combine your software and start automating customer service with an AI Agent. The agent makes sure you are available for your customers 24/7, during every step of their customer journey. Show More * * * ### 71.0 Nps Score Already have Watermelon? ### All Watermelon Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is Watermelon used for? ](/discussions/what-is-watermelon-used-for) What is Watermelon used for? [ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software) [ Customer Communications Management Software ](https://www.g2.com/tags/customer-communications-management-software)[ Conversational Marketing Software ](https://www.g2.com/tags/conversational-marketing-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Watermelon+questions+and+get+answers+from+expert+users+in+our+Watermelon+Discussions+section.&title=Watermelon+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwatermelon%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Watermelon+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwatermelon%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwatermelon%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Watermelon+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwatermelon%2Fdiscuss%0aAsk+Watermelon+questions+and+get+answers+from+expert+users+in+our+Watermelon+Discussions+section.) 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Answer a few questions to help the Watermelon community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwatermelon%2Fdiscuss%3Fsmall_ask%3Dwatermelon) No ## Top Contributors in Watermelon 1 JJ Loading... ### [Jorden J.](https://www.g2.com/users/abf8e535-83e9-429c-a3aa-862108e5f346 "Jorden J.") B2B Mananger 1 pt