Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"I like the Watermark Faculty success that we have been using for last 5 years."
4.5/5
What do you like best about Watermark Faculty Success?

It provides separate section for teaching, scholarship and service that capture the most of three pillars of faculty evaluaion Review collected by and hosted on G2.com.

What do you dislike about Watermark Faculty Success?

try to have a feature to import from files (like Google schola or CSV) rather than typing every item separately. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Great for Reporting, But Imports Can Be Tricky"
5/5
What do you like best about Watermark Faculty Success?

Producing a report such a the Teacher Qualifications Report Review collected by and hosted on G2.com.

What do you dislike about Watermark Faculty Success?

Sometimes imports are difficult to do. For example teaching schedules. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Enterprise (> 1000 emp.)
"It's decent"
3.5/5
What do you like best about Watermark Faculty Success?

Instant import of grade and class information. It integrates with our existing systems pretty easily. The support is quick and usually helpful. Review collected by and hosted on G2.com.

What do you dislike about Watermark Faculty Success?

The reports are not intuitive, and often break with no indication as to why. Thankfully, the support can clarify the issues but it still adds an extra annoying step. Review collected by and hosted on G2.com.

KR
Kerri R.
Small-Business (50 or fewer emp.)
"Faculty Success - an effective tool for keeping up with progress"
5/5
What do you like best about Watermark Faculty Success?

Faculty Success is an excellent way to keep up with and maintain work progress. Once I started using it, I got in the habit of entering my achievements along the way. When my report is due each year, I don't have to backtrack because I have kept up with my progress. Whether it is the courses I teach, articles I publish, or new committees I join, FS easily allows me to enter a variety of details required of a typical faculty member. Now that I am an administrator, I can encourage faculty to use it in the same manner and I can easily access the work of the faculty. Review collected by and hosted on G2.com.

What do you dislike about Watermark Faculty Success?

The linear nature of the workflow can be a bit frustrating but I have adjusted to it over time. Review collected by and hosted on G2.com.

Carol H.
CH
Carol H.
Administrative Manager
Mid-Market (51-1000 emp.)
"Faculty Success review from a medical school department"
4.5/5
What do you like best about Watermark Faculty Success?

1) Consistent CV reports;

2) Ease of generating custom reports;

3) Fingertip access to scholarly activity data for all of our faculty Review collected by and hosted on G2.com.

What do you dislike about Watermark Faculty Success?

1) At times, our configuration platform feels like a poor fit to our needs - as an example, due a change in a required CV report, we now need to include tables that are hard to develop using the data from the fields we have set up;

2) Consistent data entry - some of our faculty enter their own data, while for many, their administrative assistant has proxy access. We do have a guideline for entering data. It's evolved over time as we've learned some of the strengths and limitations of the database, which has required moving some of the original entered data from one screen into another Review collected by and hosted on G2.com.

LH
Lindsay H.
Enterprise (> 1000 emp.)
"Faculty Success - Getting Out What You Put In"
4.5/5
What do you like best about Watermark Faculty Success?

What I feel Faculty Success does well is it gives the university a way to quickly and accurately retrieve data that may take several requests and many months to collect otherwise. The ability to generate common reports for accreditors is overwhelmingly useful. I also appreciate the web services client to give our faculty members the ability to update their personal information on the public facing website for the university. Customer support is always very helpful and quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Watermark Faculty Success?

What does bother me sometimes is the inability to make quick changes to some of our static fields. For instance, it a department changes its name from Journalism and Media to Media & Journalism, I would like to be able to make that change myself instead of submitting a work request. Review collected by and hosted on G2.com.

DB
Deann B.
Mid-Market (51-1000 emp.)
"Watermark in Higher Education"
3.5/5
What do you like best about Watermark Faculty Success?

Watermark is a great tool that allows us to have numerous workflows going at the same time, all faculty have access without needing to bring in paper materials, and reviewers are able to review from wherever they are and not have to review paper materials in person. It also allows faculty to have a space where these reviews and other items are held. Review collected by and hosted on G2.com.

What do you dislike about Watermark Faculty Success?

Watermark could be much more user friendly. It is time consuming and frustrating when the workflow needs to go back to a specific level, and it has to go through all levels to get there. It is also really hard, as the adminstrator, not to be able to see at the faculty step, when they have a question. It would be helpful to not be able to edit that step, but at least be able to view it.

Lastly, only having the ability to have one person be able to move steps forward can be difficult if someone is out, and something needs to happen to a dossier. Review collected by and hosted on G2.com.

Mary B.
MB
Mary B.
Online learning experience designer
Mid-Market (51-1000 emp.)
"Good customer support, but some integration issues"
3.5/5
What do you like best about Watermark Faculty Success?

Customer support is usually excellent - only once or twice I had a new rep who advised me poorly/inaccurately, but I was able to go to a more experienced customer support rep who could better assist me. Review collected by and hosted on G2.com.

What do you dislike about Watermark Faculty Success?

Customer support is great, but there has been some issues with integrating Canvas content into Watermark, and sometimes there is a rep who does not know how to do things. I appreciate that they need to learn, but evaluations are high stakes, and her advising resulted in a pretty large error even though I was really clear with what I needed.

It is difficult to tell the source of integration issues. it but it create a lot of frustration. Review collected by and hosted on G2.com.

JF
Joshua F.
Mid-Market (51-1000 emp.)
"Organizing Experiences and Evidence for Promotion & Tenure"
5/5
What do you like best about Watermark Faculty Success?

The system is easy to use in regard to entering data and experiences that support teaching, service, and research.

The fields for narratives and explanations helps to provide important context regarding professional development, shared artifacts, and research activities.

Easy to retrieve information from previous academic years or run reports that span multiple academic years. Review collected by and hosted on G2.com.

What do you dislike about Watermark Faculty Success?

Viewing uploaded PDFs can be time consuming if there are many; perhaps te ability to upload and view all documents pertaining to a specifc topic would be beneficial - such a reading an e-book or e-magazine. Review collected by and hosted on G2.com.

ML
Michael L.
Mid-Market (51-1000 emp.)
"Watermark streamlines reviews, but can slow down the process"
3.5/5
What do you like best about Watermark Faculty Success?

Watermark makes organization much easier. I have a large number of students that I work with, so keeping track of them all without Watermark services would be difficult, and likely unmanageable. The flow presented by Watermark is good too. It's not too wordy or overly convoluted. Review collected by and hosted on G2.com.

What do you dislike about Watermark Faculty Success?

Sometimes processing reviews using Watermark services takes a while (up to 24 hours for email updates to be processed). If I am not logged in to the exact screen, then I wouldn't know when someone has been completed or not. I depend on the emails, which can take up to (or in rare cases more than) 24 hours. Review collected by and hosted on G2.com.