Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Great Canvas Sync, but Manual Mapping and Account Selection Are Frustrating"
3.5/5
What do you like best about Watermark Course Evaluations & Surveys?

In our environment, it synchronizes with Canvas to identify courses, teachers, and student roles. This provides clear visibility into courses and roles, making adjustments straightforward and convenient. Review collected by and hosted on G2.com.

What do you dislike about Watermark Course Evaluations & Surveys?

1. The course level mapping feature does not capture all elements, so I constantly have to manually adjust the mappings. It only supports a single mapping logic, either OR or AND, but not a combination of both. This limitation is problematic for our environment, where course names tend to be more complex.

2. There is also no option to "remember" which accounts to import or synchronize with Canvas. As a result, I have to manually select or deselect accounts for every project. Review collected by and hosted on G2.com.

RY
Roger Y.
Vice President of Academics
Enterprise (> 1000 emp.)
"Students' response rates have increased significantly."
5/5
What do you like best about Watermark Course Evaluations & Surveys?

Our experience with Watermark Course Evaluations & Surveys has been outstanding from start to finish. The setup process was impressively quick and went off without a hitch, allowing us to transition smoothly from our legacy system.

One of the most notable improvements has been in our student response rates. With our previous system, we struggled to reach a 30% participation rate. Since implementing Watermark, our response rates have soared to 75%, making our course evaluation data far more representative and actionable.

Integration with our Learning Management System (LMS) was seamless. The process was straightforward, and we encountered no technical difficulties, which saved our IT team significant time and effort.

Faculty and deans now benefit from much more comprehensive reporting. Watermark provides detailed reports at the individual, department, and college-wide levels, giving stakeholders the insights they need to support teaching excellence. Our Center for Teaching and Learning Excellence staff also use the department and college-wide aggregate reports to inform and plan faculty development programs, ensuring that our initiatives are data-driven and targeted.

Based on our experience, I would recommend Watermark’s solution for course evaluations without hesitation. The platform has delivered measurable improvements in response rates, reporting capabilities, and overall ease of use, making it an invaluable tool for our institution. Review collected by and hosted on G2.com.

What do you dislike about Watermark Course Evaluations & Surveys?

Nothing that I can think of. Our staff and faculty are pleased. Review collected by and hosted on G2.com.

Jenny L.
JL
Jenny L.
Director of Assessment and Accreditation
Enterprise (> 1000 emp.)
"Consistent Experience with Watermark Products Across Campus"
3.5/5
What do you like best about Watermark Course Evaluations & Surveys?

We have a suite of Watermark products. I like the uniformity across our campus. Review collected by and hosted on G2.com.

What do you dislike about Watermark Course Evaluations & Surveys?

There is nothing that I dislike about this product. Review collected by and hosted on G2.com.

TW
Tamieka W.
Adjuct Professor
Enterprise (> 1000 emp.)
"Effortless Access and Rating Experience"
5/5
What do you like best about Watermark Course Evaluations & Surveys?

The Watermark survey is easy to utilize and rate. Review collected by and hosted on G2.com.

What do you dislike about Watermark Course Evaluations & Surveys?

The watermark survey doesn't have anything I dislike about it. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Easy Integration and Reporting, but Manual Dependency Is a Drawback"
5/5
What do you like best about Watermark Course Evaluations & Surveys?

I like the ease of integration and the various reports. Review collected by and hosted on G2.com.

What do you dislike about Watermark Course Evaluations & Surveys?

There is still a manual piece that is tied to an individual. When that individual leaves, we have to figure it out in their absence. Review collected by and hosted on G2.com.

Michael C.
MC
Michael C.
LMS Administrator
Mid-Market (51-1000 emp.)
"Great LMS Integration, but Reporting Needs Improvement"
4/5
What do you like best about Watermark Course Evaluations & Surveys?

Integrated with LMS, finds instructors, pop up for responses. Review collected by and hosted on G2.com.

What do you dislike about Watermark Course Evaluations & Surveys?

Reporting difficult to use, manual to choose courses if not setup properly. Review collected by and hosted on G2.com.

Meryl P.
MP
Meryl P.
Instructional technologist
Mid-Market (51-1000 emp.)
"Best system we have used to date!"
5/5
What do you like best about Watermark Course Evaluations & Surveys?

This is the only system that lets our profs choose the exact dates and times that they would like the CES for their courses. Also the reporting is in their hands. Phone customer service is outstanding (except for one individual.) It is pretty easy to set up and run. Review collected by and hosted on G2.com.

What do you dislike about Watermark Course Evaluations & Surveys?

We have many different course run times and we choose to run them all together and that can be tricky with adding dates because they are based off of the project and not the ces dates. Review collected by and hosted on G2.com.

Brent M.
BM
Brent M.
Associate Dean for Institutional Effectivness
Mid-Market (51-1000 emp.)
"Easy LMS Integration, Straightforward Features, Easy to Use"
4/5
What do you like best about Watermark Course Evaluations & Surveys?

The integration with our LMS (Moodle) is invaluable and the price point is much lower than the alternatives we considered. As a small college, we don't use all the features, but it meets 100% of our course survey needs. Review collected by and hosted on G2.com.

What do you dislike about Watermark Course Evaluations & Surveys?

I dislike that the survey builder does not have a simple page break feature. There is a complicated work-around using the survey branching features, but it has messy implications for the format of reports, which then require additional workarounds. Review collected by and hosted on G2.com.

Caitlin D.
CD
Caitlin D.
Senior Director of institutional effectiveness
Mid-Market (51-1000 emp.)
"Watermark surveys amplify ease of use with good insights"
5/5
What do you like best about Watermark Course Evaluations & Surveys?

I love that you can easily access raw data to make your own analysis in addition to downloading pre provided summaries with charts and aggregations that are great to directly deliver to leadership or other stakeholders. We have also been using it for custom one off surveys. Review collected by and hosted on G2.com.

What do you dislike about Watermark Course Evaluations & Surveys?

I think the raw data could be easier to grab and the interface for a non trained person can be a bit confusing. Review collected by and hosted on G2.com.

Ryan S.
RS
Ryan S.
Transcript Specialist
Enterprise (> 1000 emp.)
"Course Evaluation Review"
5/5
What do you like best about Watermark Course Evaluations & Surveys?

It makes it easy to house all course evaluations and other surveys under one umbrella Review collected by and hosted on G2.com.

What do you dislike about Watermark Course Evaluations & Surveys?

The interface can be tricky to navigate at first until you really learn where everything is and what everything does. Review collected by and hosted on G2.com.